All hotels in Chicago, Illinois, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Sheraton Grand Chicago, Chicago

4-star4 stars
301 E North Water StChicagoIL60611United States of America

4-star hotel with 2 restaurants, near Tribune Tower
  • Free WiFi in lobby
Fabulous8.6
Location
Great location
Service
Fantastic service
Cleanliness
Clean
WiFi
Regular internet service
1125See all 1,125 Hotels.com reviews
From 5,228 reviewsTripAdvisor Traveller Rating

Sheraton Grand Chicago, Chicago

from $269
  • Club Room, 1 King Bed, Business Lounge Access
  • Deluxe Room, 1 King Bed
  • Deluxe Double Room
  • Traditional Room, 1 King Bed
  • Traditional Room, 2 Double Beds
  • Junior Suite
  • Club Room, 2 Double Beds, Business Lounge Access
  • Accessible Room, 1 King Bed
  • Grand Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Accessible Room, 2 Double Beds
  • Executive Suite, Lake View
  • Family Room (2 Double Beds and 1 Twin Sleeper Sofa)
  • Superior Room, City View

At a glance

Key facts

Hotel size

  • This hotel has 1,218 rooms
  • This hotel is arranged over 34 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)

  • Restrictions apply *

  • 2 per room (up to 75 lb)

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Sauna
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Segway rental/tour nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms 43
  • Conference space size (feet) - 125,000
  • Conference space size (meters) - 12
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 47-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Shulas Steak House - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.

LB Bistro and Patissere - This bistro serves breakfast and lunch. A children's menu is available. Open daily.

Link Cafe - This café serves breakfast, lunch, and light fare. Open daily.

Chicago Burger Company - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.

ChiBar - This bar specializes in American cuisine and serves light fare only. Open daily.

Sheraton Grand Chicago, Chicago’s small print

Also known as

  • Sheraton Chicago Hotel & Towers
  • Sheraton Chicago Towers
  • Chicago Sheraton
  • Sheraton Grand Chicago Hotel
  • Sheraton Grand Chicago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of USD 75

Self parking costs USD 55.00 per night with in/out privileges

Valet parking costs USD 67.00 per night with in/out privileges

Refrigerators are available for USD 25 per stay

Breakfast is offered for an extra charge of USD 29.00 per person (approximately)

WiFi is available in guestrooms for USD 14.95 per day (3-device limit, rates may vary)

Wired Internet access is available in guestrooms for USD 14.95 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Sheraton Grand Chicago, Chicago

Top spots nearby

Recommended by this property

  • Michigan Avenue (5-minute walk)
  • Navy Pier (8-minute walk)
  • Millennium Park (9-minute walk)
  • John Hancock Center (11-minute walk)
  • Art Institute of Chicago (11-minute walk)
  • Willis Tower (17-minute walk)
  • John G. Shedd Aquarium (24-minute walk)
  • Soldier Field (29-minute walk)
  • Lincoln Park Zoo (33-minute walk)
  • Wrigley Field (4.5 mi / 7.3 km)

Getting around

  • Chicago, IL (MDW-Midway Intl.) - 20 min drive
  • Chicago, IL (ORD-O'Hare Intl.) - 34 min drive
  • Chicago, IL (PWK-Chicago Executive) - 38 min drive
  • Millennium Station - 13 min walk
  • Chicago Van Buren Street Station - 22 min walk
  • Chicago McCormick Place Station - 6 min drive
  • Grand Station - 11 min walk
  • State Station - 14 min walk
  • Randolph-Wabash Station - 14 min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)

Recent reviews

Fabulous 8.6 From 1,125 reviews

Sheraton Grand Chicago, Chicago
Fair4.0
Will not stay here again
Hard to find parking very expensive
Martin, us1 night trip with friends
Sheraton Grand Chicago, Chicago
Very Good8.0
Great location, comfortable hotel. Breakfast very poor and crowded, not worth it at all.
Joao, us1 night trip
Sheraton Grand Chicago, Chicago
Exceptional10.0
Great hotel with a view
Our family had a nice stay this past weekend. The hotel is centrally located and within walking distance to many places. The club level was nice to be able to have complimentary bottled water, soda, tea and snacks. The room was comfortable and the beds were, too. The view was beautiful! The only downside I can think of is the pool is small for a hotel of this size and there was not free Wi-Fi in the rooms. It was very crowded when our family went to swim and I didn't feel it was safe for our kids to swim alone. Other than that, it was a home run with our family and we look forward to staying again in the future.
Lauren, us1 night trip
Sheraton Grand Chicago, Chicago
Exceptional10.0
Weekend in Chi towm
We had a great weekend stay! Check in was quick. Bell and Valet service at Check In/Out was friendly and quick.
Chris, us2 night trip with friends
Sheraton Grand Chicago, Chicago
Good6.0
Ok
We were laughing early evening like at 6 pm were called about it right away. There were not enough towels. I booked for 4 people got 3 towels. It was 2 am people loud in the hall there is not enough insulation in the walls u can hear a lot of noise but I was not going to call for everything little noise not worth the cost of stay
Yvonne, us1 night trip with friends

See all reviews

Sheraton Grand Chicago, Chicago

Is the description of this hotel not correct? Tell us