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CitizenM Chicago Downtown

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Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Overview of CitizenM Chicago Downtown

CitizenM Chicago Downtown

4.0 star property
4-star hotel with restaurant, near Michigan Avenue

9.0/10 Superb

86 verified guest reviews

Popular amenities

  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Bar
The price is $94
Price available on 12/4/2022
80 East Wacker Place, Chicago, IL, 60601

Room options

About this area

What's nearby

  • In Downtown Chicago
  • Michigan Avenue - 1 min walk
  • Chicago Theatre - 4 min walk
  • Chicago Riverwalk - 4 min walk
  • Grant Park - 5 min walk
  • Millennium Park - 5 min walk
  • Art Institute of Chicago - 11 min walk
  • Willis Tower - 21 min walk
  • Navy Pier - 21 min walk
  • Field Museum of Natural History - 34 min walk
  • Soldier Field - 39 min walk

Getting around

  • Chicago Midway Airport (MDW) - 32 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 43 min drive
  • Chicago, IL (PWK-Chicago Executive) - 52 min drive
  • Millennium Station - 4 min walk
  • Chicago Van Buren Street Station - 14 min walk
  • Chicago Union Station - 26 min walk
  • State Station - 4 min walk
  • Randolph-Wabash Station - 4 min walk
  • Lake Station - 6 min walk


  • Broken English Taco Pub - 2 min walk
  • Emerald Loop - 2 min walk
  • Pastoral - 2 min walk
  • Stetson Ave & South Water St - 3 min walk
  • McCormick & Schmick's - 3 min walk

About this property

CitizenM Chicago Downtown

You'll be in a fantastic location at CitizenM Chicago Downtown, just a 5-minute walk from Michigan Avenue and Grant Park. Guests can visit the fitness center for a workout or grab a bite to eat at CanteenM - open 24/7, which serves international cuisine and is open for breakfast, lunch, and dinner. This upscale hotel is also within a short drive of Millennium Park and Willis Tower. The property is just a short walk to public transportation: State Station is 4 minutes and Randolph-Wabash Station is 4 minutes.



Cleaning and safety practices

Enhanced cleanliness measures

Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
This information is provided by our partners.

At a glance

Hotel size

  • 280 rooms
  • Arranged over 10 floors


  • Check-in time from 2:00 PM - anytime
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking spaces


  • 24-hour front desk
  • Luggage storage


  • 1 building/tower
  • Built in 2022
  • Television in common areas
  • Fitness center
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only


  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerheads
  • Closed captioned TV
  • Stair-free path to entrance


  • English

Room amenities

Be entertained

  • iPad
  • IPod docking station
  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator


  • Housekeeping (on request)
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving features in guestrooms
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features


CanteenM - open 24/7 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 18.95 per person (approximately)
  • Late check-out can be arranged for an extra charge of USD 69 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.


Noise-free guestrooms cannot be guaranteed.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

This property uses wind and solar energy, plus eco-friendly cleaning products.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

Frequently asked questions

Does CitizenM Chicago Downtown offer free cancellation for a full refund?
Yes, CitizenM Chicago Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at CitizenM Chicago Downtown?
As of Nov 27, 2022, prices found for a 1-night stay for 2 adults at CitizenM Chicago Downtown on Dec 4, 2022 start from $94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at CitizenM Chicago Downtown?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at CitizenM Chicago Downtown?
Sorry, there's no onsite parking at CitizenM Chicago Downtown.
What are the check-in and check-out times at CitizenM Chicago Downtown?
You can check in from 2:00 PM - anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at CitizenM Chicago Downtown and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near CitizenM Chicago Downtown?
Yes, CanteenM - open 24/7 offers international cuisine. Nearby restaurants include Intelligentsia Coffee (4-min walk), Potbelly (5-min walk), and American Craft Kitchen & Bar (5-min walk).
What's the area around CitizenM Chicago Downtown like?
CitizenM Chicago Downtown is in Downtown Chicago, a short 4-minute walk from State Station and 5 minutes' walk from Grant Park.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Wonderful stay
Very clean.. loved the set up .. the views .. the lobby/lounge was very comforting .. just a great experience overall
3-night trip
Verified guest review

10/10 Exceptional

It was very different hotel. Eclectic and different. And nice. All at the same time. Rooms are very very small. With the best views. Comfortable beds. And everything you need. Down to the full size blow dryer. Awesome perfect location! A 1/2 block from river. State St. Chicago Theater. Your a block from everything! I will definitely be back!
Outside patio area. Over looking Michigan Ave.
Jami, 2-night trip
Verified guest review

10/10 Exceptional

Miguel, 1-night business trip
Verified guest review

10/10 Exceptional

1-night family trip
Verified guest review

10/10 Exceptional

Catherine, 1-night trip
Verified guest review

10/10 Exceptional

"Upscale, modern, budget hotel" works for me!
I love this place! It's a beautiful, well-designed, clever, chic stay. Yes, the rooms are small, but very efficient (and very quiet). [And in a city like Chicago, how much time do you actually spend in the room?!?] The place is tech-heavy, but this old guy managed to figure it all out. :) I hope I return to Chicago soon just so I can stay here.
William, 3-night business trip
Verified guest review

10/10 Exceptional

Kimberly, 3-night trip
Verified guest review

10/10 Exceptional

Paloma, 3-night trip
Verified guest review

8/10 Very Good

Terrence, 8-night trip
Verified guest review

4/10 Fair

the room was extremely small and the bed was uncomfortable .. its a great location close to shopping and restaurants. need to really do something about the bar staff.. they were terrible .. with the exception of one bartender the staff was pretty rude and the food was really bad.. my wife and i met another couple at the bar and they had the same response..
Robert, 2-night trip
Verified guest review