Palmer House a Hilton Hotel

Photo gallery for Palmer House a Hilton Hotel

Primary image
Indoor pool
Indoor pool
37-inch TV with cable channels, video-game console, pay movies
Premium bedding, pillowtop beds, minibar, in-room safe

Overview of Palmer House a Hilton Hotel

Palmer House a Hilton Hotel

4.0 star property
4-star hotel with spa, near Art Institute of Chicago

8.0/10 Very Good

1,341 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet friendly
  • Gym
The price is $224
Price available on 9/4/2022
Map
17 E Monroe St, Chicago, IL, 60603
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Valet parking
  • Self parking
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Children stay free
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Downtown Chicago
  • Grant Park - 3 min walk
  • Art Institute of Chicago - 5 min walk
  • Millennium Park - 5 min walk
  • Michigan Avenue - 5 min walk
  • Chicago Theatre - 8 min walk
  • Willis Tower - 11 min walk
  • Chicago Riverwalk - 14 min walk
  • Lake Michigan - 16 min walk
  • Field Museum of Natural History - 27 min walk
  • Navy Pier - 30 min walk

Getting around

  • Chicago Midway Airport (MDW) - 31 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 41 min drive
  • Chicago, IL (PWK-Chicago Executive) - 49 min drive
  • Millennium Station - 8 min walk
  • Chicago Van Buren Street Station - 8 min walk
  • Chicago Union Station - 16 min walk
  • Monroe Station (Red Line) - 1 min walk
  • Monroe Station (Blue Line) - 2 min walk
  • Madison-Wabash Station - 3 min walk

About this property

Palmer House a Hilton Hotel

Palmer House a Hilton Hotel offers a fantastic location, putting you just a 5-minute walk from Millennium Park and Grant Park. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps, or facials. Other features of this upscale hotel include an indoor pool, a bar/lounge, and a health club. Fellow travelers like the central location for the sightseeing and because it's just a short walk to public transportation: Monroe Station (Red Line) is steps away and Monroe Station (Blue Line) is 2 minutes.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 1641 rooms
  • Arranged over 23 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (up to 75 lbs)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (USD 52 per night)
  • Onsite valet parking (USD 75 per night; includes in/out privileges)
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) on weekday mornings 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children stay free
  • Grocery/convenience store

What to do

  • Shopping
  • Beach nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • 77 meeting rooms
  • Coworking spaces
  • Conference center (130000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1873
  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Designer stores on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • Video-game console
  • 37-inch TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone
  • Desk chair

Food and drink

  • Refrigerator (on request)

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Spa

Balance Spa has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Dining

Lockwood Lobby Bar - This lobby lounge specializes in American cuisine. Happy hour is offered.
Lockwood Express - This café serves breakfast, lunch, and light fare. Open daily.
Lockwood Restaurant - This restaurant serves breakfast only. Open select days.

Awards and affiliations

The property is a member of Historic Hotels of America.

Fees & policies

Refundable deposits

  • Deposit: USD 50.00

Optional extras

  • WiFi is available in guestrooms for USD 12.95 per night (rates may vary)
  • Wired Internet access is available in guestrooms for USD 12.95 (rates may vary)
  • Breakfast costs between USD 15 and USD 30 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Refrigerators are available for USD 40 per stay

Children & extra beds

  • Rollaway beds are available for USD 40.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

  • Self parking costs USD 52 per night
  • Valet parking costs USD 75 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 5:30 AM to 9:00 PM
  • Guests under 13 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Palmer
Hilton Palmer House
House Hilton
Palmer Hilton
Palmer Hilton House
Palmer House
Palmer House Hilton
Palmer House Hilton Chicago
Palmer House Hilton Hotel
Palmer House Hilton Hotel Chicago
Chicago Palmer House Hilton
Hilton Hotel Palmer
Palmer House Chicago
The Palmer House Hilton Hotel Chicago
The Palmer House Hilton
Palmer House A Hilton
Palmer House a Hilton Hotel Hotel
Palmer House a Hilton Hotel Chicago
Palmer House a Hilton Hotel Hotel Chicago

Frequently asked questions

Overall score and ratings

8.0

Very Good

8.5/10

Cleanliness

8.5/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

William, 2-night trip
Verified Hotels.com guest review

6/10 Good

Location and not much else
The lobby and some of the other public areas of this hotel are beautiful but the room I had was very small even for one person. The front desk people were okay but not very helpful. The only thing we really loved was the location which is super convenient for the things we wanted to do.
Kathryn Beau, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Michaela, 2-night trip
Verified Hotels.com guest review

6/10 Good

Sarah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ashley, 3-night trip
Verified Hotels.com guest review

2/10 Poor

not clean, small,bed bugs,dusty,smelly,nocoffee
m a Karim, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Lindsay, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Great Space But Not 100%
Beautiful hotel lobby. Great bar, live music. We were there for 4 nights and asked for the room to be serviced on day 3. It was not. We’d also run out of toilet paper. Then, on the morning of our checkout, housekeeping came knocking at 9AM. Also, oddly, someone had two champagne glasses sitting in the hallway. They were there the entirety of our stay. They may still be there. 9th floor near the Kim Sisters portrait.
Vanessa, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

laura, 2-night trip
Verified Hotels.com guest review

4/10 Fair

T. Scott, 3-night business trip
Verified Hotels.com guest review