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1 room, 2 adults

Palmer House a Hilton Hotel, Chicago

4-star4 stars
17 E Monroe StChicagoIL60603United States of America

4-star hotel with spa, near Art Institute of Chicago
  • Collect nightsFor every 10 nights, get 1 free!
Very Good8.4
Location
Great location
Amenities
Great amenities
Service
Fantastic service
WiFi
Complaints about WiFi
3214See all 3,214 Hotels.com reviews
From 9,858 reviewsTripAdvisor Traveller Rating

Palmer House a Hilton Hotel, Chicago

from $187
  • Room, 1 King Bed, Non Smoking (Hip & Historic)
  • Room, 2 Double Beds, Non Smoking (Hip & Historic)
  • Room, 1 Double Bed, Non Smoking (Hip & Historic)
  • Executive Room, Non Smoking, Business Lounge Access
  • Executive Room, Non Smoking, Business Lounge Access
  • Room, Accessible, Non Smoking (Roll-in Shower)
  • Room, Accessible, Non Smoking (Roll-in Shower)
  • Room, Accessible, Bathtub
  • Suite, 1 King Bed, Non Smoking (Hip & Historic)
  • Suite, 2 Double Beds, Non Smoking (Hip & Historic)
  • Room, Accessible, Non Smoking (Roll-in Shower)
  • Suite, Accessible, Non Smoking (Roll-in Shower)
  • Room, Accessible, Business Lounge Access (Bathtub)
  • Executive Room, Non Smoking, Business Lounge Access
  • Suite, Multiple Beds, Non Smoking
  • Business Room, 2 Double Beds, Non Smoking
  • Business Room, 1 King Bed, Non Smoking
  • Suite, 2 Bedrooms, Non Smoking (Parlor)
  • Room, 2 Double Beds, 2 Bathrooms (Hip & Historic)
  • Room, 2 Double Beds, Accessible, Bathtub

At a glance

Key facts

Hotel size

  • This hotel has 1,641 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Up to 75 lb

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Conference space size (feet) -
  • Conference space size (meters) -
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Balance Spa offers massages, facials, and beauty services. This full-service health spa includes 12 treatment rooms and a hair salon.

Awards and affiliations

  • The property is a member of Historic Hotels of America.

Palmer House a Hilton Hotel, Chicago’s small print

Also known as

  • Hilton Palmer
  • Palmer House Hilton Hotel Chicago
  • Chicago Palmer House Hilton
  • Hilton Hotel Palmer
  • Palmer House Chicago
  • The Palmer House Hilton Hotel Chicago
  • The Palmer House Hilton
  • Hilton Palmer House
  • House Hilton
  • Palmer Hilton
  • Palmer Hilton House
  • Palmer House
  • Palmer House Hilton
  • Palmer House Hilton Chicago
  • Palmer House Hilton Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 13 years old are not allowed in the spa.

Parking height restrictions apply.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50.00

Optional extras

Self parking costs USD 46.00 per night

Valet parking costs USD 82.00 per night with in/out privileges

Microwaves are available for USD 40 per stay

Refrigerators are available for USD 40 per stay

Rollaway beds are available for USD 40.00 per stay

Breakfast costs between USD 7 and USD 11 per person (approximately)

Pets are allowed for an extra charge of USD 50 per accommodation, per stay

WiFi is available in guestrooms for USD 12.95 per night (rates may vary)

WiFi is available in public areas for USD 12.95 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Palmer House a Hilton Hotel, Chicago

Landmarks

  • In The Loop
  • Millennium Park - 5 min walk
  • Art Institute of Chicago - 5 min walk
  • Willis Tower - 11 min walk
  • Skydeck Ledge - 11 min walk
  • John Hancock Center - 29 min walk
  • University of Illinois Chicago - 36 min walk
  • Chicago Cultural Center - 6 min walk

Getting around

  • Chicago, IL (MDW-Midway Intl.) - 24 min drive
  • Chicago, IL (ORD-O'Hare Intl.) - 30 min drive
  • Chicago, IL (PWK-Chicago Executive) - 39 min drive
  • Millennium Station - 8 min walk
  • Chicago Van Buren Street Station - 9 min walk
  • Chicago Union Station - 18 min walk
  • Monroe Station - 1 min walk
  • Monroe Station - 3 min walk
  • Adams-Wabash Station - 3 min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)

Recent reviews

Very Good 8.4 From 3,214 reviews

Palmer House a Hilton Hotel, Chicago
Poor2.0
Terrible Stay wouldn't go back !!
This was by far one of the worst hotel stays I have ever experienced, I typically am very satisfied with my stays through hotels.com but really feel I should be entitled to some compensation. Everything was pretty terrible, the bathroom door was broke, their was a t-shirt from a prior guest and trash under the bed that caused a breakout on my hand after accidentally touching it looking for something my child dropped below the bed and finding this awful surprise, the remote and tv had issues the entire time so we were not able to enjoy any programming without constant interruptions, beds were uncomfortable , the phone in the room did not work, it was smaller than I expected and very much in need of some renovations. Leaks in the floor near the ice machine that looked awful and was not cleaned up, cleanliness was awful, very dusty and run-down needed inhaler to breath at night and regardless of the discount or location I would not recommend anyone stay at this hotel and especially travelers with children. I had to apply an anti-fungal cream to my hand after my stay here due to the severe lack of sanitary conditions. Location and price is not worth this torment after planning a trip for months I was extremely disappointed !!
Qiauna, us3 night trip
Palmer House a Hilton Hotel, Chicago
Very Good8.0
Great place!
Loved most of it !Loved Miller's Pub next door & older guy that works all the time, wish I remembered his name. Lobby & elevators a little confusing at first.....gotta know where you're going. Huge place. Room clean......bed was very, very comfortable. We ended up in a handicapped room for the larger bed but wasn't crazy about the shower. Confusing & ended up practically flooding the floor a few times.....just had a weird curtain& no step. We did forget to hang the Do Not Disturb sign on our door & had cleaning people waking us up before 8am.....banging on door. Our fault, I guess. Location great, of course. CVS right next door, Mcds, a bakery....anything you really need. Did not check out the hotel bar or restaurants & there were a few. Overall would definitely stay again & we got a great price too!
Bryan, us2 night trip
Palmer House a Hilton Hotel, Chicago
Exceptional10.0
the bathroom door was 'historic' and wooden, and apparently swelled in the humid conditions. It stuck mightily if you closed it firmly and made a horrendous noise upon opening.
Karen, us2 night trip
Palmer House a Hilton Hotel, Chicago
Good6.0
No pool and cramped bathroom
1. Specifically chose hotel based on local with pool. But pool closed-shut down til 6/2019. Not the case when booked. Hotel unsympathetic...said we could taxi to "sister" hotel to use pool. Really? 2. Really cramped bathroom. So tight door would hit you if standing at sink or if on toilet. Only fits 1 person at once. Also no bathroom vent. 3. Older hotel, room really showed its age. Lot on peeling paint. Antique metal door knobs.
Debra, us6 night trip
Palmer House a Hilton Hotel, Chicago
Exceptional10.0
Loved it!
We loved the Palmer House. The room was beautiful and big. Not cramped like some other hotel rooms. The lobby is gorgeous and the location was perfect. Just a block and a half from Millenium Park and the Art institute. The service was great. Everyone was very helpful and friendly. I would definitely stay there again.
A Traveler, us2 night trip

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Palmer House a Hilton Hotel, Chicago

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