I really liked this place in general and I would stay there again, facilities were fantastic, the location couldn't be better, its a lovely building and the staff were mostly very nice and helpful. I had the ground floor room and while it wasn't particularly secure, I didn't have anything valuable to lose so wasn't worried about the window not closing properly.
It was recently under new management apparently, so we had some slight mis-communications, I certainly would've been more comfortable ordering a hearty breakfast if it'd been clearer exactly what was included in the breakfast I paid for, but I was given the public menu to order from, rather than a guest menu and no explanation.
My friend did have some challenges with the chef getting upset about her having severe coeliac disease, and as we were sat next to the kitchen we could hear him grumbling and complaining and not taking it seriously which is a worry when a stray crumb might see her in hospital.
The unprofessional chef was a blip on an otherwise great stay.