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citizenM Tower of London

4-star hotel with restaurant, near Tower of London

  • Free Internet
From
$119

Image gallery

  • Hotel Bar
  • Hotel Bar
  • Bathroom
  • Exterior
  • Hotel Bar
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1 / 54Hotel Bar
9.2.Superb.
  • Very nice room. Great view of the tower. Room a little small but still comfortable.

    Oct 8, 2020

  • I love that they use technology for ease of checking in and out. Everything there is very…

    Mar 13, 2020

See all 1,221 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Transportation options
Safe
Dining options
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 370 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour business center
  • 24-hour front desk

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Hydromassage showerhead
  • Daily housekeeping
  • Iron/ironing board

What’s around

  • In London City Centre
  • Tower of London - 7 min walk
  • London Bridge - 12 min walk
  • St. Paul's Cathedral - 21 min walk
  • Covent Garden Market - 41 min walk
  • Big Ben - 2.6 mi / 4.2 km
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • King Room
  • King Room - Tower View

Location

  • In London City Centre
  • Tower of London - 7 min walk
  • London Bridge - 12 min walk

What’s around

Landmarks

  • In London City Centre
  • Tower of London - 7 min walk
  • London Bridge - 12 min walk
  • St. Paul's Cathedral - 21 min walk
  • Covent Garden Market - 41 min walk
  • Big Ben - 2.6 mi / 4.2 km
  • Buckingham Palace - 3.1 mi / 4.9 km
  • Royal Albert Hall - 4.7 mi / 7.6 km
  • Excel Exhibition Centre - 6 mi / 9.6 km
  • O2 Arena - 6.6 mi / 10.6 km

Getting around

  • London City Airport (LCY) - 24 min drive
  • Heathrow Airport (LHR) - 55 min drive
  • Gatwick Airport (LGW) - 79 min drive
  • Luton Airport (LTN) - 51 min drive
  • Stansted Airport (STN) - 44 min drive
  • London Fenchurch Street Station - 3 min walk
  • London Cannon Street Station - 12 min walk
  • London Liverpool Street Station - 13 min walk
  • Tower Hill Station - 1 min walk
  • Tower Gateway Station - 2 min walk
  • Aldgate Station - 6 min walk

At a glance

Hotel size

  • This hotel has 370 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.
Guests have the possibility to enhance their stay via the citizenM mobile app. The app gives guests access to pre-arrival check-in, keyless room access, room controls, and optional cleaning and food services.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • No onsite parking
  • Street parking available

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • 2 coffee shops/cafés
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Coffee/tea in a common area
  • Water dispenser

Working away

  • 24-hour business center
  • Number of meeting rooms - 8
  • Computer station

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Lowered electrical outlets in bathroom
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • French

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch flat-screen TV
  • Digital TV channels
  • IPad
  • IPod docking station

Stay connected

  • Desk
  • Free wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

CanteenM - Onsite restaurant.

Small print

Also known as

  • citizenM Tower London Hotel
  • citizenM Tower London
  • citizenM Tower of London Hotel
  • citizenM Tower of London London
  • citizenM Tower of London Hotel London
  • Citizenm Tower Of London Hotel England

Optional extras

Late check-out can be arranged for an extra charge of GBP 29.00 (subject to availability)

To-go breakfast is offered for an extra charge of GBP 12.5 per person (approximately)

Policies

State tax ID - 81.84.09.897.B.06

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, citizenM Tower of London does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's street parking available.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of GBP 29.00 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, canteenM. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Le Paris Grill (3-min walk), Wagamama (3-min walk), and The Chamberlain (3-min walk).
  • Recommended spots to visit include Tower of London (7-min walk) and London Bridge (12-min walk), along with St. Paul's Cathedral (1.1 mi) and Covent Garden Market (2.1 mi).
9.2.Superb.
  • 10.0.Exceptional

    The staff was very warm and welcoming and helpful in pointing me in the direction of local restaurants and things to do since I was stuck by myself during the travel ban and coronavirus situation. They Were able to upgrade my room to a view of the London tower in River because they were so under capacity without paying any extra which was really nice of them! The rooftop bar is an absolute must and really fun if you had a group of friends or someone to share it with. The rooms were small but had everything you needed and the bed Was very comfortable. There were plenty of music and movie stations to choose from if you wanted a nice quiet night in. Being able to adjust your lights and room temperature also made for a very cozy stay. There are two tube stations basically right outside the front door, Which makes getting around London super easy and to the airports as well. There are some great restaurants just across the river and also a few blocks away. I highly recommend this hotel and so glad I stumbled upon it during my unplanned detour trying to get back to the United States. I definitely want to return and experience it when there’s not so much chaos in the world!

    3 night trip, Mar 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I loved everything about it! Appearance was awesome and the staff was awesome!

    hollyekirk, 3 night family trip, Mar 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Awesome location, friendly staff, and outstanding environment. The ground floor and the 7th floor were really nice!

    7 night family trip, Mar 7, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Very good hotel and bar. So small rooms but have everything necessary

    Ileana, 1 night trip with friends, Mar 7, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    24 hour bar was nice. Rooms are extremely small but bed was comfortable enough.

    4 night trip with friends, Feb 23, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location and very easy transportation. Steps from the underground and across the street from DLR. Also black cabs always seem to be available in front of lobby. Rooms are small but high tech mood lighting etc. and big fluffy towels too. Very comfortable bed, made up for lass square footage in room .

    1 night trip, Feb 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Refereshing, fun, affordable

    A fresh and innovative take on staying at a hotel. Friendly atmosphere and the rooms fee luxurious and fun. The lounge area is amazing and one can feel right at home chilling in the generous couches. The hotel canteen is a real treat, as it offers great food at all times of day and friendly staff.

    3 night trip, Feb 21, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderful location, just step from the tube. Nice view from the top floor, and fluffy towels. Comfortable bed and relaxing room lights

    2 night trip, Feb 20, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    CitizenM everywhere!

    Great experience! Close to a lot of what we wanted to see. We stayed at their Paris location as well! Hip, great service and clean! London was phenomenal

    Obed, 5 night trip with friends, Feb 20, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice location Convenient and fancy design Friendly staff

    Jean, 4 night romance trip, Feb 14, 2020

    Verified Expedia guest review

See all 1,221 reviews