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citizenM Tower of London

Photo gallery for citizenM Tower of London

Exterior
Building design
King Room - Tower View | City view
Gift shop
King Room | Premium bedding, pillowtop beds, in-room safe, desk

Overview of citizenM Tower of London

citizenM Tower of London

4.0 star property
4-star hotel with restaurant, near Tower of London
9.2 out of 10 Superb
9.2/10 Superb

1,004 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • 24/7 front desk
  • Non-smoking
The price is $155
Price available on 6/4/2023
Map
40 Trinity Square, London, England, EC3N 4DJ
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • 2 coffee shops/cafes
  • 24-hour business center
  • Business center
  • 8 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Communal living room
  • Snack bar/deli
For families
  • Children stay free
  • Private bathroom
  • Television
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)

Room options

About this area

What's nearby

  • In London City Centre
  • Tower of London - 2 min walk
  • Tower Bridge - 9 min walk
  • London Bridge - 12 min walk
  • Thames River - 12 min walk
  • The Shard - 18 min walk
  • St. Paul's Cathedral - 22 min walk
  • London Eye - 44 min walk
  • Sky Garden - 3 min drive
  • Liverpool Street - 3 min drive
  • Brick Lane - 3 min drive

Getting around

  • London City Airport (LCY) - 23 min drive
  • Stansted Airport (STN) - 44 min drive
  • Luton Airport (LTN) - 51 min drive
  • Heathrow Airport (LHR) - 55 min drive
  • Gatwick Airport (LGW) - 77 min drive
  • Fenchurch Street Station - 3 min walk
  • Liverpool Street Station - 13 min walk
  • London Cannon Street Station - 14 min walk
  • Tower Hill Station - 1 min walk
  • Tower Gateway DLR Station - 4 min walk
  • Aldgate Station - 6 min walk

Restaurants

  • Liberty Bounds - 2 min walk
  • The Minories - 3 min walk
  • Rotunda Bar & Lounge - 1 min walk
  • Traitors Gate - 1 min walk
  • KFC - 2 min walk

About this property

citizenM Tower of London

CitizenM Tower of London puts you in a great location, within just a 10-minute walk of Tower of London and Tower Bridge. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. This upscale hotel is also just a 5-minute drive from London Bridge and The Shard. Fellow travelers like that it's only a short walk to public transportation: Tower Hill Station is steps away and Tower Gateway DLR Station is 4 minutes.

Languages

English, French

Cleaning and safety practices

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

At a glance

Hotel size

  • 370 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
  • Guests are recommended to download the property's citizenM mobile app before check-in
  • Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • 2 coffee shops
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Coworking spaces

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2016
  • Television in common areas
  • Communal living room
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Low-height desk
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • iPad
  • IPod docking station
  • 43-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving features in guestrooms
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM - Onsite restaurant. Reservations are required.
CloudM - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 16.95 per person
  • Late check-out can be arranged for an extra charge of GBP 29.00 (subject to availability)

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Staff at the property wear personal protective equipment; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and debit cards. Cash is not accepted.
State tax ID - 81.84.09.897.B.06
No visitors or unregistered guests are allowed at the property after midnight.

Also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

Frequently asked questions

Does citizenM Tower of London offer free cancellation for a full refund?
Yes, citizenM Tower of London does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at citizenM Tower of London?
As of Jun 3, 2023, prices found for a 1-night stay for 2 adults at citizenM Tower of London on Jun 4, 2023 start from $155, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at citizenM Tower of London?
This property confirms that staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at citizenM Tower of London?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM Tower of London?
Sorry, there's no onsite parking at citizenM Tower of London.
What are the check-in and check-out times at citizenM Tower of London?
You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of GBP 29.00 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at citizenM Tower of London and nearby?
Recommended spots to visit include Tower of London (2-min walk) and London Bridge (12-min walk), along with St. Paul's Cathedral (1.1 mi) and Covent Garden Market (2.2 mi).
Are there restaurants at or near citizenM Tower of London?
Yes, there's an onsite restaurant, canteenM.
What's the area around citizenM Tower of London like?
CitizenM Tower of London is a short 1-minute walk from Tower Hill Station and 9 minutes' walk from Tower Bridge. Travelers say the local area is good for shopping and very central.

Reviews

9.2

Superb

9.2/10

Cleanliness

9.3/10

Staff & service

8.9/10

Amenities

9.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

EVELYN, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

YANA, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Great location!
Perfect location next to the tube and London Tower. Air conditioning is not “cold” ac, just air circulation. Very clean and modern feel.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jackie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Denise, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Abba trip
Loved the hotel but didn’t expect a few things like the tablet controlling everything and no tea or coffee facilities in the room. Our own fault probably being a certain age and that is the reason we found the bed a problem. The staff were extremely helpful and understanding of our situation. Loved the breakfast and the set up works very well a big plus is the tube station on the doorstep.
Gillian, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Laura, 6-night trip
Verified Hotels.com guest review

4/10 Fair

Budget and very low end
Pillows to shallow.. I was there for four days my room was not cleaned once. Dirty and noisy.
Richard, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Pretentious and expensive.
Too pretentious and modern for my liking. As well as very expensive. No tea coffee in the room !!!!!!
RICHARD, 2-night trip
Verified Hotels.com guest review