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Marrakech Riad

Photo gallery for Marrakech Riad

Courtyard view
Outdoor pool
Outdoor pool
Terrace/patio
Superior Room (Riad Star) | Minibar, in-room safe, individually decorated, individually furnished

Overview of Marrakech Riad

VIP Access

Marrakech Riad

4.0 star property
4-star riad with spa, near Jemaa el-Fnaa

8.6/10 Fabulous

126 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
Map
15 Derb Tizougarine, Dar el Basha District, Marrakech, 40000

Room options

About this area

What's nearby

  • In Medina
  • Jemaa el-Fnaa - 11 min walk
  • Majorelle Gardens - 21 min drive
  • Avenue Mohamed VI - 13 min drive

Getting around

  • Marrakech (RAK-Menara) - 19 min drive
  • Marrakech Central Station - 13 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Café Arabe - 5 min walk
  • Dar Marjana - 5 min walk
  • Henna Cafe - 5 min walk
  • Souk Kafé - 5 min walk
  • Atay Cafe Food - 6 min walk

About this property

Marrakech Riad

Marrakech Riad is only 4.6 mi (7.5 km) from the airport and offers a shuttle (available 24 hours) for GBP 15 per room one way. Guests can go for a swim in the outdoor pool and visit the spa to be pampered with deep-tissue massages, facials or body scrubs. A rooftop terrace, a snack bar/deli and a terrace are other highlights at this upmarket riad. The helpful staff and nice bathrooms get good marks from fellow travellers.

Languages

Arabic, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 29 rooms

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8 AM–noon
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • An outdoor pool
  • Full-service spa

Languages

  • Arabic
  • English
  • French

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the riad's full-service spa, Riad Star Hammam. Services include deep-tissue massages, facials, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: GBP 2.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of GBP 15 per room (one way)
  • Credit card charges are subject to an extra charge of 3 per cent

Children & extra beds

  • Airport shuttle for children between the ages of 1 and 18 costs GBP 5 (one-way)

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Marrakech Riad
Marrakech Riad Riad
Marrakech Riad Marrakech
Marrakech Riad Riad Marrakech

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Marrakech Riad?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Marrakech Riad?
Yes, there's an outdoor pool.
Are pets allowed at Marrakech Riad?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Marrakech Riad?
Sorry, there's no on-site parking at Marrakech Riad.
Is an airport shuttle service offered by Marrakech Riad?
Yes, an airport shuttle is available. The charge is GBP 15 per room one way.
What are the check-in and check-out times at Marrakech Riad?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Marrakech Riad?
No, this riad doesn't have a casino, but Casino de Marrakech (11-min drive) and Le Grand Casino de la Mamounia (14-min drive) are both nearby.
What is there to do at Marrakech Riad and nearby?
Marrakech Riad has a spa and an outdoor pool, as well as a Turkish bath.
Are there restaurants at or near Marrakech Riad?
Yes. Nearby restaurants include Café Arabe (5-min walk), Dar Marjana (5-min walk) and Henna Cafe (5-min walk).
What's the area around Marrakech Riad like?
Marrakech Riad is a short 11-minute walk from Jemaa el-Fnaa and 18 minutes' walk from Koutoubia Minaret.

Overall score and ratings

8.6

Fabulous

8.5/10

Cleanliness

9.1/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

The riad staff were excellent. The problem is with the reservation company based out of UK. They provided incorrect addresses and phone numbers to the location. We ended up at the wrong property (even though it was listed on the app) and spent 1.5 hours sitting in a lobby before being transferred across the city. Not to mention, the kind staff helped us with all our luggage through the narrow streets to get to the final riad.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

A perfect Riad
The Riad is located in one of the finest zones in the medina of Marrakech very near the restaurants and the central square. The interior is spacious with only 5 rooms and a huge terrace with a marvelous view of the medina. The rooms are tastefully designed with huge bathtubs and loft sleeping area.
James, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night romance trip
Verified Expedia guest review

8/10 Very good

Staff were fabulous. Extremely helpful to solo female traveller. Hotel gave local phone to use if lost. Hearty breakfast served at anytime you like. They also organised taxi to and from airport. Location is right in centre of souk. Very handy but hotel is not signposted, not even on the front door. Rooms are comfortable, but need better dusting daily, I could write my name. Also needs some maintenance due to wear and tear (faux leather on chairs worn; mirror over loo hung at weird angle; loo seat very loose). Bring a torch. The rooms are very low lit. It would have been an issue with my contact lenses without an additional light source.
5-night trip
Verified Expedia guest review

8/10 Very good

Loved the staff, they were very helpful and attentive. The location and serenity of the riad was spot on. The only thing that was missing in our room was the lack of storage and mirrors in the room as they were all in the bathroom.
5-night trip with friends
Verified Expedia guest review

6/10 Good

Disappointing - Photos are not of the property
My partner and I spent two nights at this riad. We were just coming back from a desert tour and figured we'd be tired and wanting a little fancy in our life, so we splurged on this nicer property. Overall our stay was fine, but disappointing. Be warned that the photos that are being used on this Hotels.com listing are not all of the property. The riad is actually called Riad Papillon. The owner has 4 properties and the many of the photos included on this listing are from the other properties. When we checked in, we realized we had been misled by the property photos. It was clean and we were tired, so we got checked in and went to our room, which was on the ground level. Since the only windows in the room open to the shared courtyard (i.e., if your window is open, everyone can see you), we asked if we could move to one of the rooms on the second floor. We were told we could not, even though we were the only guests there. The room was small, and with all the windows shut all the time, felt cagey. The room was clean and the shower had hot water, though, so we were fine. The second day, we went to take showers and realized there was no hot water. We let the staff know and they said that another room had just taken a shower, so just wait a bit and the hot water would be back. By 11am, there was still no hot water and they would not allow a late checkout. For the price, I do expect hot water. Staff was nice, but there are nicer places in the city for the same price.
2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, lovely rooms, incredible staff. From arrival to departure the team couldn't of done more to assist us. Highly recommend this location.
7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Fabulous Raid, beautiful place wonderful staff...Excellent food.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review