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Hotel La Joya

3.0 star property
Beach hotel in Isla Mujeres with spa and outdoor pool

Choose dates to view prices

Photo gallery for Hotel La Joya

Exterior
Property amenity
Exterior detail
Aerial view
Food and drink
Escape to Hotel La Joya, a seaside retreat with breathtaking views of the ocean. Unwind on the sun-kissed beach, indulge in a rejuvenating massage at the spa, or relax by the pool. With an international restaurant serving breakfast to dinner and helpful staff on hand, this hotel is perfect for those seeking relaxation.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Airport transfer
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
$118 nightly
The total price is $142
Dec 2 - Dec 3
Total with taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 King Bed, Terrace, Ocean View

View from room

Suite, 1 King Bed, Terrace, Ocean View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Terrace
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Minibar
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Suite, 1 King Bed, Garden View (with shared terrace)

10.0 out of 10
Exceptional
(1 review)

Highlights

Terrace
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Minibar
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Suite, 2 Queen Beds, Garden View (with shared terrace)

8.0 out of 10
Very good
(1 review)

Highlights

Terrace
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Minibar
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View (with shared terrace)

Room, 1 King Bed, Garden View (with shared terrace) | In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Garden View (with shared terrace)

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Terrace
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Minibar
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Garden View (with shared terrace)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Terrace
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Minibar
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom, 1 living room, Kitchenette

Junior Suite, 1 Bedroom, 1 living room, Kitchenette | In-room safe, desk, free WiFi, bed sheets

Junior Suite, 1 Bedroom, 1 living room, Kitchenette

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Kitchenette
Flat-screen TV
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | In-room safe, desk, free WiFi, bed sheets

Suite

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Minibar
Cable channels
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Penthouse, 1 Bedroom, Kitchenette

Penthouse, 1 Bedroom, Kitchenette | In-room safe, desk, free WiFi, bed sheets

Penthouse, 1 Bedroom, Kitchenette

Highlights

Furnished balcony
Air conditioning
Kitchenette
Flat-screen TV
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

Similar properties

Front of property

Izla Beach Front Hotel

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.6 out of 10, Excellent, 1,023 reviews
$140 nightly
The price is $169
Nov 10 - Nov 11
Total with taxes and fees
Izla Beach Front Hotel
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About the neighborhood

Map
Carretera al Garrafon, Km. 5, Fracc. Mar Turquesa No. 20, Isla Mujeres, QROO, 77400

What's nearby

  • Parque de los Suenos - 3 min walk - 0.3 km
  • Punta Sur - 13 min walk - 1.1 km
  • Isla Mujeres Sculpture Garden - 14 min walk - 1.2 km
  • Dolphin Discovery - 9 min drive - 4.6 km
  • Isla Mujeres Ferry Terminal - 17 min drive - 7.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 123 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Zaza Beach Club - ‬11 min walk
  • ‪Albatros Beach Club - ‬19 min walk
  • ‪Playa Tiburón - ‬3 min drive
  • ‪Kin Há Isla Mujeres - ‬6 min walk
  • ‪Mar Bella - ‬17 min walk

About this property

Hotel La Joya

Placing you just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Hotel La Joya offers a private beach where you can enjoy beach umbrellas, beach massages, and sun loungers. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages at the spa. Las Mañanitas serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 14 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Private beach access
  • Parasailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Full-service spa

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages. The spa is open daily.

Dining

Las Mañanitas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 7:30 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Also known as

Hotel Joya Isla Mujeres
Joya Hotel
Joya Isla Mujeres
Hotel La Joya Hotel
Hotel La Joya Isla Mujeres
Hotel La Joya Hotel Isla Mujeres

Frequently asked questions

Does Hotel La Joya offer free cancellation for a full refund?

Yes, Hotel La Joya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel La Joya?

Yes, there's an outdoor pool. Guests have pool access from 8:30 AM to 7:30 PM.

Are pets allowed at Hotel La Joya?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel La Joya?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel La Joya?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel La Joya?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.

Is there an onsite casino at Hotel La Joya?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (8 mi) and Dubai Palace Casino (8.1 mi) are both nearby.

What is there to do at Hotel La Joya and nearby?

Have fun with nearby activities like boat tours, scuba diving, and windsurfing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel La Joya also has a garden.

Are there restaurants at or near Hotel La Joya?

Yes, Las Mañanitas offers international cuisine.

Does Hotel La Joya have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Hotel La Joya like?

Hotel La Joya is a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 12 minutes' walk from Punta Sur.

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Hotel La Joya Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

View
Service staff
Room
Breakfast
Patios
Islands
Food
Restaurant
Ocean
Water

What guests liked

  • Breakfast was a highlight with many guests enjoying the continental breakfast on their patio every morning. (8 reviews)
  • The pool area was excellent with stunning views and a delightful experience. (3 reviews)
  • The beachfront offers great views, accessibility, and a delightful experience with swimming, snorkeling, and kayaking opportunities. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Excellent customer service, great rooms and amazing restaurant.
Brian, 2-night trip

10/10 Exceptional

The view is spectacular and the water is fantastic
laura, 3-night trip

10/10 Exceptional

The place is so well maintained, so beautiful. The staffs are very helpful and very friendly. Overall we had very pleasing and very wonderful experience to stay and explore in this area in this beautiful island.
Toto, 4-night trip

10/10 Exceptional

Enjoyed our stay!! Very unique hotel. Great staff!!!
Kent, 2-night trip

10/10 Exceptional

Amazing experience. Just what we were looking for.
Paul, 7-night trip

10/10 Exceptional

Great place, awesome views.
Abraham, 1-night trip

6/10 Good

Great location away from the busy and crowded downtown area. About 5km, which was easy to navigate by bus, taxi or golf cart. Rooms were tired and a little run down.
Ashley, 3-night trip

6/10 Good

Lots of stairs with uneven steps. The rooms are nice and clean but their bathroom is difficult to use. Every time someone gets a shower the whole bathroom is wet! We had to ask for a squeegee. And if someone is showering no one else can use the toilet. Staff is good and helpful. They have stairs to the access the ocean so you can swim in the ocean but there’s basically no beach. Overall a Fair Hotel for someone who wants a place to stay and explore the island with a golf cart.
Claudio, 3-night trip

10/10 Exceptional

The hotel itself is wonderful - hence the 5 star rating. The rooms are a little dated but are clean, have great views and provide you with comfortable beds and everything else you need to enjoy your stay. Breakfast, lunch and dinner on your balcony is a dream and was one of my favorite things. The property is located on a slightly steep hillside that cascades down to the sea. Those with mobility issues should be aware that there are many steps and there isn’t an elevator. A note on the surroundings and what I would change if I visited again. We preferred this end of the island. In my opinion, it’s much easier to relax. It’s quieter and there are far less people compared to the Playa Norte/Downtown area. We broke our trip up into two stays with Hotel La Joya being our first and then we moved up to a hotel close to Playa Norte. Next time, I would probably stay here the whole time and seek out a good deal for an extended golf cart rental.
Erick, 3-night trip

10/10 Exceptional

Bed was very comfortable. Food options were good, could add a few more maybe breakfast items. We stayed 7 nights and enjoyed almost all meals at the hotel.
Greta, 7-night trip

10/10 Exceptional

Staff were polite and respectful. Property is beautiful. View is outstanding.
Sherry, 1-night trip

10/10 Exceptional

Excellent service, extraordinary view. I'll definitely be back
Elizabeth, 1-night trip

10/10 Exceptional

Very nice boutique hotel
Brian, 3-night trip

10/10 Exceptional

I will definitely stay here again!
Elizabeth, 1-night trip

10/10 Exceptional

Hidden gem
Annette, 1-night trip

10/10 Exceptional

We loved the quiet laid back tropical feel of this place. It was just beautiful
Frank, 4-night trip

10/10 Exceptional

This hotel is a hidden gem! It’s a heavenly getaway for anyone wanting to relax in a comfortable room by the sea with an outstanding view. The private porches with hammocks are a lovely way to relax. The food at the restaurant is delicious (especially the green ceviche!) and they will bring meals or drinks right to you. The staff could not be more accommodating. Fantastic getaway!
Elizabeth, 9-night trip

10/10 Exceptional

Lovely and quiet spot with beautiful views of the ocean.
Teresa, 4-night trip

2/10 Poor

Expensive,uncomfortable, crap food, nice view, coffe made from tap water horrible taste very bad experience
Francisco, 3-night trip

10/10 Exceptional

Most relaxing vacation ever!! Beautiful, quiet, clean, well maintained, quaint hotel on cliff side with best views of the aqua water and Cancun waterfront! Exceptional staff that was friendly, helpful, and gracious. Stairs down to the water where swimming, snorkeling, and kayaking awaits you. Walking distance to south end beach bars with live entertainment! Paradise!
Kenua, 9-night trip

10/10 Exceptional

Very pretty and quaint property away from all the business of Playa Norte. Very close to punta sur, only a 10 minute walk. We came to relax and enjoy the beauty and this property delivered. It’s small and older but it’s beautiful and very charming. We would definitely return.
Vanessa, 2-night trip

8/10 Very good

The hotel is very well located. The rooms need an update but overalll..good..location excellent..clean swimming pool..I would come back...
Marcial, 1-night trip

10/10 Exceptional

This place is a hidden gem! The property and its amenities (great food, comfortable beds, clean pool, and kind employees) make a beautiful, tranquil getaway on the south side of this gorgeous island. But the best part is the wonderful, friendly staff! Hector and Oswaldo are the best.
Lisa and Jake, 5-night trip

10/10 Exceptional

Servicios de diez, la vista increíble, la comida deliciosa muy recomendable
1-night trip

10/10 Exceptional

Terrific views of the water and sunsets, helpful staff and the convenience of having meals on site
William, 21-night trip