They lost my reservation, as the front desk guy said they have trouble keeping track of stuff from hotels.com (not sure why). I had booked a double bed with private bath; fortunately they had a double bed with shared bath still available. It was on the 3rd floor, and the wifi on the 2nd floor wasn't working, so it was very hard to get wifi from the 1st floor. There was no elevator or AC in the room. That said, they have a 24/7 front desk, which I needed because I arrived late and needed to leave at 5:30am, and the clerk was polite. Only a short walk to the Centropuerto bus stop at Los Heroes to/from the airport.