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Papaya Playa Project

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Casita Jungle Rooftop Pool | In-room safe, individually decorated, individually furnished
Casa Palapa | In-room safe, individually decorated, individually furnished
Front of property
Casa Palapa | In-room safe, individually decorated, individually furnished
Casa Palma | In-room dining

Overview of Papaya Playa Project

Papaya Playa Project

4.0 star property
Upscale beachfront hotel with restaurant, near Tulum Beach
8.0 out of 10 Very Good
8.0/10 Very Good

284 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
The price is $314
Price available on 6/6/2023
Map
Km 4.5 Carretera Tulum-Boca Paila, Tulum, QROO, 77780
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Nightclub
  • Free beach cabanas
  • Beach umbrellas
  • Free beach club nearby
  • Beach towels
  • Beach bar
  • Room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Playground on site
  • In-room childcare (surcharge)
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In a national park
  • Tulum Beach - 18 min walk
  • Playa Paraiso - 34 min walk
  • Tulum National Park - 1 min drive
  • Las Palmas Public Beach - 4 min drive
  • Sian Ka'an Biosphere Reserve - 7 min drive
  • Tulum Mayan Ruins - 11 min drive
  • Gran Cenote - 8 min drive
  • Soliman Bay - 27 min drive
  • Xel-Há Park - 18 min drive
  • Dos Ojos Cenote - 29 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 100 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Papaya Playa Beach Club - 2 min walk
  • Mateos - 6 min walk
  • Kin Toh - 2 min walk
  • Tseen-Ja by AZULIK - 2 min walk
  • Les Bains Tulum - 1 min walk
Map

About this property

Papaya Playa Project

Placing you just a 5-minute drive from Tulum Beach, Papaya Playa Project offers a private beach where you can enjoy free cabanas, beach umbrellas, and beach massages. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages, facials, and detox wraps. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights at this upscale hotel include a nightclub, a beach bar, and a terrace. Fellow travelers like the WiFi and bar.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 87 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered onsite self parking
  • Onsite extended parking
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Room service (late night)

Traveling with children

  • Children stay free (see details)
  • Playground
  • Childcare in room (surcharge)
  • Art supplies

What to do

  • On a private beach
  • Beach yoga
  • Beach volleyball
  • Surf lessons
  • Evening entertainment
  • Free beach club nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Bicycle rentals
  • Beach towels
  • Beach umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 2 outdoor pools
  • Spa services
  • Nightclub

Accessibility

  • In-room accessibility (select rooms)
  • Upper floors accessible by stairs only
  • 1 stairs to reach property

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Composting
  • Recycling

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, facials, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 135 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Papaya Playa
Papaya Playa Project
Papaya Playa Project Hotel
Papaya Playa Project Hotel Tulum
Papaya Playa Project Tulum
Papaya Project
Playa Papaya
Playa Papaya Project
Playa Project
Papaya Playa Project Hotel
Papaya Playa Project Tulum
Papaya Playa Project Hotel Tulum

Frequently asked questions

Does Papaya Playa Project offer free cancellation for a full refund?
Yes, Papaya Playa Project does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Papaya Playa Project?
As of Jun 5, 2023, prices found for a 1-night stay for 2 adults at Papaya Playa Project on Jun 6, 2023 start from $314, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Papaya Playa Project?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Papaya Playa Project?
Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Papaya Playa Project?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Papaya Playa Project?
Yes, there's free self parking.
Is airport shuttle service offered by Papaya Playa Project?
Yes, an airport shuttle is available. The charge is USD 135 per vehicle one-way.
What are the check-in and check-out times at Papaya Playa Project?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Papaya Playa Project and nearby?
Have fun with onsite activities like volleyball, beach yoga, and surfing. Additional recreation onsite includes yoga. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a nightclub and a private beach. Papaya Playa Project also has spa services and a garden.
Are there restaurants at or near Papaya Playa Project?
Yes, there's an onsite restaurant that offers Mexican cuisine.
What's the area around Papaya Playa Project like?
Papaya Playa Project is a short 18-minute walk from Tulum Beach and 9 minutes' walk from Tulum National Park. Travelers say the area is walkable and good for families.

Reviews

8.0

Very Good

8.5/10

Cleanliness

8.3/10

Staff & service

8.2/10

Amenities

8.1/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Melissa, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jeff, 3-night trip
Verified Hotels.com guest review

6/10 Good

Amazing hotel But is overcharge" too much money for everything ....
Adriano, 3-night family trip
Verified Expedia guest review

2/10 Poor

Karena, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Big shout out to Papaya playa to make our honeymoon super memorable! They were so warm and welcoming. Shout out to there crew: Peronica / Alexandre / Miralda and vanessa! Will definitely reccomend to families and couples!
Verified Expedia guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Expedia guest review

8/10 Very Good

Amazing eco hotel!
Verified Expedia guest review

8/10 Very Good

Overall good experience
Verified Expedia guest review

8/10 Very Good

Beautiful place full of nature. Nice people. Expensive.
Verified Expedia guest review