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Papaya Playa Project

4.0 star property
Upscale beachfront hotel with spa, near Tulum Beach

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Papaya Playa Project

Photo gallery for Papaya Playa Project

Casa Palapa | In-room safe, individually decorated, individually furnished
Casa Palapa | In-room safe, individually decorated, individually furnished
Front of property
Casa Palma | In-room dining
Casita Ocean View | Beach/ocean view

Overview of Papaya Playa Project

8.0

Very Good

Property highlights

  • Restaurant
  • Bar
  • Free breakfast
  • Pool
  • Spa
  • Air conditioning
Map
Km 4.5 Carretera Tulum-Boca Paila, Tulum, QROO, 77780
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Nightclub
  • Free beach cabanas
  • Beach umbrellas
  • Free beach club nearby
  • Beach towels
  • Beach bar
  • Room service
For families
  • Children stay free
  • Playground on site
  • In-room childcare (surcharge)
  • Private bathroom
  • Garden
  • Terrace

Room options

Casa Palma

  • 3229 sq ft
  • Ocean view
  • Sleeps 8
  • 4 King Beds

Casa Coco

  • 2906 sq ft
  • Ocean view
  • Sleeps 10
  • 5 King Beds

Casita Loft Ocean View with Pool

  • 2325 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Casa Arena

  • 2260 sq ft
  • Ocean view
  • Sleeps 8
  • 4 King Beds

Casa Viento

  • 17653 sq ft
  • Ocean view
  • Sleeps 10
  • 1 Double Bed, 3 King Beds and 1 Queen Bed

Casita Ocean View with Pool

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Casa Palapa

  • 18503 sq ft
  • Ocean view
  • Sleeps 10
  • 4 King Beds and 1 Double Bed

Cabaña Jungle View 1 Bed

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

Cabaña Ocean View 2 Beds

  • 248 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Casita Ocean View

  • 624 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Cabaña Ocean View 1 Bed

  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Casita Jungle with Pool

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Queen Futon

Casita Jungle Rooftop Pool

  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In a national park
  • Tulum Beach - 18 min walk
  • Playa Paraiso - 34 min walk
  • Tulum National Park - 1 min drive
  • Las Palmas Public Beach - 4 min drive
  • Sian Ka'an Biosphere Reserve - 7 min drive
  • Tulum Mayan Ruins - 11 min drive
  • Gran Cenote - 8 min drive
  • Soliman Bay - 25 min drive
  • Xel-Há Park - 18 min drive
  • Dos Ojos Cenote - 29 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 56 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Papaya Playa Beach Club - 2 min walk
  • Kin Toh - 2 min walk
  • Mateos - 6 min walk
  • Boccanera - 4 min walk
  • Khyra Tulum - 2 min drive

About this property

Papaya Playa Project

Placing you just a 5-minute drive from Tulum Beach, Papaya Playa Project offers a private beach where you can enjoy free cabanas, beach umbrellas, and beach massages. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and Ayurvedic treatments. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights at this upscale hotel include a nightclub, a beach bar, and a terrace.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 87 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered onsite self parking
  • Onsite extended parking
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Room service (late night)

Traveling with children

  • Children stay free (see details)
  • Playground
  • Childcare in room (surcharge)
  • Art supplies

What to do

  • On a private beach
  • Beach yoga
  • Beach volleyball
  • Surf lessons
  • Evening entertainment
  • Free beach club nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Bicycle rentals
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 2 outdoor pools
  • Full-service spa
  • Nightclub

Accessibility

  • In-room accessibility (select rooms)
  • Upper floors accessible by stairs only
  • 1 stairs to reach property

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Composting
  • Recycling

Special features

Spa

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 135 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).