Save
Papaya Playa Project
Upscale beachfront hotel with spa, near Tulum Beach
Choose dates to view prices
Papaya Playa Project
Photo gallery for Papaya Playa Project
Overview of Papaya Playa Project
8.0
Very Good
Property highlights
- Restaurant
- Bar
- Free breakfast
- Pool
- Spa
- Air conditioning
Km 4.5 Carretera Tulum-Boca Paila, Tulum, QROO, 77780
Main amenities
- Daily housekeeping
- On a private beach
- Restaurant and bar/lounge
- Full-service spa
- 2 outdoor pools
- Nightclub
- Free beach cabanas
- Beach umbrellas
- Free beach club nearby
- Beach towels
- Beach bar
- Room service
For families
- Children stay free
- Playground on site
- In-room childcare (surcharge)
- Private bathroom
- Garden
- Terrace
Room options
View all photos for Casa Palma
Casa Palma
View all photos for Casa Coco
Casa Coco
View all photos for Casita Loft Ocean View with Pool
Casita Loft Ocean View with Pool
View all photos for Casa Arena
Casa Arena
View all photos for Casa Viento
Casa Viento
View all photos for Casita Ocean View with Pool
Casita Ocean View with Pool
View all photos for Casa Palapa
Casa Palapa
View all photos for Cabaña Jungle View 1 Bed
Cabaña Jungle View 1 Bed
View all photos for Cabaña Ocean View 2 Beds
Cabaña Ocean View 2 Beds
View all photos for Casita Ocean View
Casita Ocean View
View all photos for Cabaña Ocean View 1 Bed
Cabaña Ocean View 1 Bed
View all photos for Casita Jungle with Pool
Casita Jungle with Pool
View all photos for Casita Jungle Rooftop Pool
Casita Jungle Rooftop Pool
About this area
What's nearby
- In a national park
- Tulum Beach - 18 min walk
- Playa Paraiso - 34 min walk
- Tulum National Park - 1 min drive
- Las Palmas Public Beach - 4 min drive
- Sian Ka'an Biosphere Reserve - 7 min drive
- Tulum Mayan Ruins - 11 min drive
- Gran Cenote - 8 min drive
- Soliman Bay - 25 min drive
- Xel-Há Park - 18 min drive
- Dos Ojos Cenote - 29 min drive
Getting around
Restaurants
- Papaya Playa Beach Club - 2 min walk
- Kin Toh - 2 min walk
- Mateos - 6 min walk
- Boccanera - 4 min walk
- Khyra Tulum - 2 min drive
About this property
Papaya Playa Project
Languages
English, French, German, Italian, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
At a glance
Hotel size
- 87 rooms
- Arranged over 1 level
Arriving/Leaving
- Check-in time from 3:00 PM - anytime
- Express check-out available
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions.
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
- To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
- Minimum Spring Break check-in age is 18
Children
- Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free secured, uncovered onsite self parking
- Onsite extended parking
- Height restrictions apply for onsite parking
Transfers
- Airport shuttle on request (available 24 hours)*
Other information
- Designated smoking areas
Property amenities
Food and drink
- Free continental breakfast each morning 7:30 AM–noon
- Restaurant
- Bar/lounge
- Beach bar
- Coffee shop
- Room service (late night)
Traveling with children
- Children stay free (see details)
- Playground
- Childcare in room (surcharge)
- Art supplies
What to do
- On a private beach
- Beach yoga
- Beach volleyball
- Surf lessons
- Evening entertainment
- Free beach club nearby
- Ecotours nearby
- Golf lessons nearby
- Hiking/biking trails nearby
- Kayaking nearby
- Scuba diving nearby
- Scooter/moped rentals nearby
Working away
- Meeting rooms
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- On-site car rental
- Dry cleaning/laundry services
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Free beach cabanas
- Bicycle rentals
- Beach towels
- Beach umbrellas
- Pool loungers
Facilities
- Safe-deposit box at front desk
- Garden
- Terrace
- 2 outdoor pools
- Full-service spa
- Nightclub
Accessibility
- In-room accessibility (select rooms)
- Upper floors accessible by stairs only
- 1 stairs to reach property
Room amenities
Home comfort
- Air conditioning
- Ceiling fan
- Iron/ironing board (on request)
Sleep well
- Bed sheets provided
What to enjoy
- In-room massage
- Individually furnished and decorated
Freshen up
- Private bathroom
- Rainfall showerhead
- Shower only
- Eco-friendly toiletries
- Hair dryer
- Towels
Stay connected
- Free WiFi
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Eco-friendly toiletries
- Composting
- Recycling
Special features
Spa
The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
Dining
Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
- Airport shuttle service is offered for an extra charge of USD 135 per vehicle (one-way, maximum occupancy 3)
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
- In-room babysitting is available for an extra charge
Parking
- Parking height restrictions apply
Pool, spa, & gym (if applicable)
- Pool access available from 8:00 AM to 8:00 PM
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).