Copal Tulum Hotel

Property class: 4.5

Choose dates to view prices

Reviews

8.8 out of 10
Excellent

Jungle calm, polished and beautifully green

Copal Tulum Hotel plays like a boutique retreat where calm sophistication meets a refined connection with nature, balancing jungle serenity with the pull of the Caribbean Sea. Architecture and interiors honor the Mayan landscape through locally sourced materials and warm, rustic tones, with living trees threading through corridors and a verdant tropical garden at the core. Days move between two aquatic moods, from a tropical-garden pool to an infinity-edge pool framed by jungle views and sunsets.
VIP Access

  • Rooftop Omakase nights

    Kokoro Tulum serves a personalized five-course Japanese experience, rooftop-set.

  • Private cenote access

    Step straight onto the grounds’ cenote for a direct connection to the region.

  • Temazcal ceremony

    Join an ancestral temazcal journey that honors the land and local traditions.
$50 nightly
The total price is $64
Oct 14 - Oct 15
Total with taxes and fees

Amenities

  • Spa and wellness center with open-air bath
  • Fully equipped fitness center for cardio and strength
  • Dedicated yoga space for classes and flow
  • Apartment stays with private pools and balconies
  • Select rooms with full kitchens for self-catering
  • EV charging station in on-site parking
These property details are summarized by AI

Why we love this property

Work and wellness blend
Tackle tasks at the coworking space, then melt stress away with deep-tissue massages. A poolside bar awaits for post-work unwinding.
Culinary adventures
International and Chinese cuisines await at 2 garden-view restaurants. This hotel offers chef service, a cozy bar, and cooked-to-order breakfast.
Wellness escape
The full-service spa offers daily treatments in couples rooms and outdoor areas. A 24-hour gym and peaceful garden complete this rejuvenating haven.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Double Room, 1 King Bed, Terrace

A modern bedroom with a large bed, bedside tables, a bench, and a desk with a lamp and plant.

Deluxe Double Room, 1 King Bed, Terrace

8.8 out of 10
Excellent
(13 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Apartment, 1 Bedroom, Terrace, Garden View

A modern kitchen with a large island, dining area with wicker furniture, and a view of the outdoors.

Luxury Apartment, 1 Bedroom, Terrace, Garden View

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 1023 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 King Sofa Bed

View all photos for Premium Double Room, 1 King Bed, Private Pool, Garden View

A modern outdoor pool area with a pergola, lounge chairs, and a view of the surrounding landscape.

Premium Double Room, 1 King Bed, Private Pool, Garden View

8.4 out of 10
Very good
(22 reviews)
  • Garden view
  • 786 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Terrace, Garden View

A modern living room with a sofa, coffee table, and a kitchen area with a refrigerator and microwave.

Deluxe Studio, 1 King Bed with Sofa bed, Terrace, Garden View

8.8 out of 10
Excellent
(12 reviews)
  • Garden view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Luxury Studio, 1 King Bed with Sofa bed, Private Pool, Garden View

A modern living room with a stone wall, wooden furniture, a flat-screen TV, and a large window overlooking a lush garden.

Luxury Studio, 1 King Bed with Sofa bed, Private Pool, Garden View

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 1163 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Terrace, Garden View

A modern kitchen with a large island, dining area with wicker furniture, and a view of the outdoors.

Luxury Apartment, 2 Bedrooms, Terrace, Garden View

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 1313 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 1 Bedroom, Private Pool

A modern living room with a sofa, coffee table, and a view of a garden through large windows.

Luxury Apartment, 1 Bedroom, Private Pool

  • Garden view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 King Sofa Bed

View all photos for Premium Apartment, 1 Bedroom, Private Pool, Garden View

A modern outdoor pool area with a pergola, lounge chairs, and a view of the surrounding landscape.

Premium Apartment, 1 Bedroom, Private Pool, Garden View

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 1658 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Private Pool, Garden View

A modern dining area with a wooden table, wicker chairs, and a large pendant light.

Luxury Apartment, 2 Bedrooms, Private Pool, Garden View

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 1776 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 3 Bedrooms, Private Pool, Garden View

A rectangular pool with a pebble border, surrounded by a bamboo fence, and a hammock hanging on the right.

Luxury Apartment, 3 Bedrooms, Private Pool, Garden View

  • Garden view
  • 2314 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 King Sofa Bed

View all photos for Premium Apartment, 2 Bedrooms, Private Pool, Garden View

A bedroom with a large bed, a view of the outdoors, and a balcony with a chair and plants.

Premium Apartment, 2 Bedrooms, Private Pool, Garden View

  • Garden view
  • 2303 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 4 Bedrooms, Garden View

A bedroom with a large bed, a bench, wicker chairs, a small table, and a view of greenery outside.

Luxury Apartment, 4 Bedrooms, Garden View

  • Garden view
  • 3100 sq ft
  • 4 bedrooms
  • Sleeps 10
  • 2 King Beds, 4 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Rooftop Apartment, 3 Bedrooms, Private Pool, Garden View

A spacious bedroom with a large bed, a ceiling fan, and a view of the outdoors.

Luxury Rooftop Apartment, 3 Bedrooms, Private Pool, Garden View

  • Garden view
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Double Sofa Bed

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About the neighborhood

Map
Calle Ixchel sn, Tulum, QROO, 77760

What's nearby

  • Dos Aguas Park - 13 min walk - 1.1 km
  • Jaguar Park - 19 min walk - 1.6 km
  • Hospital de Tulum - 19 min walk - 1.6 km
  • Hunab Lifestyle Center - 19 min walk - 1.6 km
  • Tulum Mayan Ruins - 11 min drive - 6.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive
  • Cancun Intl. Airport (CUN) - 111 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Coco Cafe - ‬13 min walk
  • ‪Nimeño Bakery - ‬5 min walk
  • ‪Jasmine - ‬13 min walk
  • ‪Xibak Tulum - ‬6 min walk
  • ‪Rossina - ‬8 min walk

About this property

Copal Tulum Hotel

  • At Copal Tulum Hotel, you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or mani/pedis, and Copal Gastro Bar, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a health club. Fellow travelers love the pool and helpful staff.

At a glance

Hotel size

    • 85 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, uncovered onsite self parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

What to do

  • Bicycle tour information
  • Snorkeling nearby

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Bicycle rentals
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • 2 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Firepit

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible pool

Room amenities

Be entertained

  • 43-inch Smart TV
  • Satellite TV channels
  • Netflix

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • In-room massage
  • Deck or patio
  • Yard

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Chef
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

The Healing Spot has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Copal Gastro Bar - This poolside delicatessen specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Kokoro - Overlooking the garden, this fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 360 to 360 per person
  • Airport shuttle service is offered for an extra charge of MXN 2500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children up to age 17 costs MXN 250 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property is professionally cleaned.
Property Registration Number 009-047-005894/2025

Also known as

Copal Tulum Hotel Hotel
Copal Tulum Hotel Tulum
Copal Tulum Hotel Hotel Tulum

Frequently asked questions

Does Copal Tulum Hotel offer free cancellation for a full refund?

Yes, Copal Tulum Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Copal Tulum Hotel?

Yes, there are 2 outdoor pools. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Copal Tulum Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Copal Tulum Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Copal Tulum Hotel?

Yes, an airport shuttle is available. The charge is MXN 2500 per vehicle one-way.

What are the check-in and check-out times at Copal Tulum Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Copal Tulum Hotel and nearby?

Have fun during the warmer months with activities nearby such as snorkeling. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Copal Tulum Hotel also has a 24-hour fitness center and spa services, as well as a garden.

Are there restaurants at or near Copal Tulum Hotel?

Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.

Does Copal Tulum Hotel have any outdoor private spaces?

Yes, every room features a deck or patio and a yard.

What's the area around Copal Tulum Hotel like?

Copal Tulum Hotel is a short 20-minute walk from Jaguar Park and 19 minutes' walk from Hunab Lifestyle Center.

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Reviews

Copal Tulum Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

9.0

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The on-site restaurant served fresh and flavorful food, with many guests praising its excellent quality and service. (99 reviews)
  • The property's pools, including the rooftop and private pools, were well-maintained, spacious, and provided a relaxing atmosphere. (64 reviews)
  • Breakfast at the property's restaurant was consistently praised for being delicious and a highlight of the stay. (16 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Restaurant
Food
Location
Ambience
Private pool
Beach
Jungle
Amenities

Reviews

Verified review

10/10 Exceptional

Best downtown stay. Amazing service, great amenities, safe location with best sushi in Mexico
Verified review

10/10 Exceptional

Amazing staff 10/10
Verified review

10/10 Exceptional

Everything in the room was amazing! Clean furniture and great amenities! 100% would recommendnn
Verified review

10/10 Exceptional

Everything was great, great service, perfect location, would definitely stay again.
Verified review

10/10 Exceptional

Great place clean relaxing beautiful!!! Great Value!!!
Verified review

10/10 Exceptional

Clean rooms, nice location
Verified review

10/10 Exceptional

Great rooms and staff was wonderful to deal with.
Verified review

10/10 Exceptional

Stayed at hotel copal it was an incredible stay. The staff were all beyond helpful and friendly, they upgraded our room free of charge. The room was beautiful and spacious, the balcony was a very peaceful area to enjoy breakfast or a drink. The rooftop pool was great to cool off in, very clean and beautiful room. Had delicious steak tacos at the restaurant. Could not have been better in any way. The hotel is located in a very convenient area close walking distance to lots of restaurants and shops in central Tulum. I would recommend anyone to stay here. Thank you!
Verified review

10/10 Exceptional

I enjoyed having an infinity pool in my hotel room. The staff was very professional and nice.
Verified review

10/10 Exceptional

Amazing little hotel located in Tulum. If you’re looking for somewhere to stay that meets all your needs and get you close to all the activities this is it.
Verified review

8/10 Very good

Our stay was very short but peaceful. Amenities and service were great. Clean and eco friendly environment! Unfortunately, my husband got sick after our dinner. Can’t really say from what but he was ok prior. It put a damper in us enjoying other services. The plunge pool room was a great feature but too cold to take a dunk. Gives a jacuzzi effect without bubbles but no option to for a warmer temperature. Overall, would recommend for couples or solo trip.
Verified review

10/10 Exceptional

The room and facilities was amazing! Both restaurants on site are amazing. We at breakfast everyday at the Gastro.
Verified review

10/10 Exceptional

Beautiful hotel and the aesthetic was amazing! The service was great as well!
Verified review

10/10 Exceptional

The room was clean and comfortable. The staff was so helpful and friendly. A very welcoming stay at Copal Tulum.
Verified review

10/10 Exceptional

Excellent staff, very nice rooms. Great ambience love it 💕 their food is awesome 😊👍 Highly recommend
Verified review

10/10 Exceptional

I had an amazing stay at this hotel! Everything was absolutely perfect from the moment I arrived. The staff was so welcoming, professional, and always ready to help with anything I needed. The room was spotless, comfortable, and very relaxing. The atmosphere of the hotel was peaceful and beautiful, and the service was truly top tier. I felt safe, cared for, and enjoyed every minute of my stay. I would definitely recommend this hotel to anyone looking for a wonderful experience. 10/10 — I will definitely be coming back! From Sheronie
Verified review

10/10 Exceptional

Lovely, quiet, tranquil and spacious: a true jungle oasis in Tulum centro that is the definition of bang for your buck. Could not have been more pleased with my room with a private pool, and everything from the rooftop pool to the jungle restaurant was superb. Big bonus points from the very affordable bike hire service and excellent, quick room service.
Verified review

10/10 Exceptional

The staff was polite and helpful. The pool was quiet and relaxing. The Airport shuttle was unavailable for some reason.
Verified review

10/10 Exceptional

The property is beautiful and are stay was very pleasant.
Verified review

10/10 Exceptional

Great service And close to restaurants and not 10-12 mins from the beach
Verified review

10/10 Exceptional

The bar was well stocked, top shelf included. The room was very clean when I entered and Claudio, Max , and
Verified review

10/10 Exceptional

Room was amazing!! Staff was very friendly and accommodating.
Verified review

10/10 Exceptional

Wonderful hotel with many pools and 2 great restaurants. Special thanks to the great staff.
Verified review

10/10 Exceptional

Staff was great and rooms were very nice!
Verified review

10/10 Exceptional

Amazing staff, very helpful and efficient. Our doorknob was broken and it was fixed in a matter of minutes. Communication was excellent and if you need help with anything, you received it promptly.
Photoshoot booked through resort
Floating Breakfast at an extra cost.
Restaurant of the property was 10/10. Everything was flavorful.
Hidden cenote on the property