ibis London Excel Docklands

Property class: 3

Choose dates to view prices

Reviews

8.6 out of 10
Excellent

Dockside calm with quick connections

Set right on the Royal Victoria Dock, this contemporary stay pairs bright, modern design with a surprisingly peaceful mood. The lobby mixes pop-art energy with industrial touches, while the restaurant and bar keep things easy with international plates, a hot buffet breakfast, and an all-day spot for drinks.

  • ExCeL London on the doorstep

    Step out and reach the exhibition centre in well under 10 minutes on foot.

  • Dining that fits the schedule

    Settle into an à la carte international menu with pizzas, salads, soups, and hearty classics.

  • Emirates Air Line nearby

    Walk a minute to the cable car for an easy ride toward The O2 Arena.
$84 nightly
The total price is $101
Nov 8 - Nov 9
Total with taxes and fees

Amenities

  • Daily morning buffet breakfast before heading out
  • Relaxed lobby with concrete desk and metal lamps
  • Modern, cozy rooms with playful faux bookshelf mural
  • Double Sweet Room with desk, TV, tea and coffee
  • Secure on-site parking at adjacent Novotel
  • Electric vehicle charging station on-site
These property details are summarized by AI

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room (SweetRoom)

Room

Double Room (SweetRoom)

8.8 out of 10
Excellent
(92 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

Room

Room, 1 Double Bed, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds, Accessible

A modern bathroom with a toilet, a shower, and a sink.

Twin Room, 2 Twin Beds, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed

A hotel room with a white pillow, a red and white 'CALL ME' sign, a power outlet, and a light switch on the wall.

Premium Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Twin Room, 2 Twin Beds

A hotel room with two beds, white linens, a red textured wall, and two bedside lamps.

Premium Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Twin Beds

Room

Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(32 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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$84 nightly
The price is $101
Nov 8 - Nov 9
Total with taxes and fees
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About the neighborhood

Map
9 Western Gateway, Royal Victoria Dock, London, England, E16 1AB

What's nearby

  • Excel London - 3 min walk - 0.3 km
  • IFS Cloud Royal Docks Station - 4 min walk - 0.4 km
  • Royal Victoria Bridge - 5 min walk - 0.4 km
  • The Crystal - 6 min walk - 0.5 km
  • ISKCON Bhaktivedanta Manor - 13 min walk - 1.2 km

Getting around

  • London City Airport (LCY) - 11 min drive
  • Stansted Airport (STN) - 50 min drive
  • London (SEN-Southend) - 68 min drive
  • Gatwick Airport (LGW) - 69 min drive
  • Luton Airport (LTN) - 81 min drive
  • Heathrow Airport (LHR) - 83 min drive
  • West Ham Station - 4 min drive
  • Limehouse Station - 6 min drive
  • Stratford Station - 8 min drive
  • Royal Victoria DLR Station - 5 min walk
  • Custom House Station - 7 min walk
  • West Silvertown Station - 12 min walk

Restaurants

  • ‪Costa Coffee - ‬4 min walk
  • ‪Subway - ‬7 min walk
  • ‪Sandwich & Co. - ‬4 min walk
  • ‪Urban Garden - ‬9 min walk
  • ‪Warehouse K - ‬2 min walk

About this property

ibis London Excel Docklands

  • Ibis London Excel Docklands puts you just a 5-minute drive from Excel London and River Thames. For a bite to eat, guests can check out FOGGS, which serves international cuisine and is open for dinner. A bar/lounge and a snack bar/deli are other highlights. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Royal Victoria DLR Station is 5 minutes and Custom House Station is 7 minutes.

At a glance

Hotel size

    • 278 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children aged 11 and younger eat free breakfast

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (GBP 30 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2004
  • Safe-deposit box at front desk
  • Television in common areas
  • Vegan dining options
  • Vegetarian dining options
  • Some profits reinvested in community and sustainability
  • Double-glazed windows
  • Uses some LED lighting
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Thin carpet in room

Room amenities

Be entertained

  • 22-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Water-efficient showers only

Special features

Dining

FOGGS - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 14.50 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20 per pet, per day

Parking

  • Self parking costs GBP 30 per day

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Excel ibis
ibis Excel
ibis Excel Hotel
ibis Excel Hotel London Docklands
ibis Excel London Docklands
ibis London Docklands
ibis London Docklands Excel
ibis London Excel Docklands
London Docklands ibis
London Docklands ibis Excel
Accor London Excel
Ibis London Excel Docklands England
ibis London Excel Docklands Hotel
ibis Excel Docklands Hotel
ibis Excel Docklands
ibis London Excel Docklands Hotel
ibis London Excel Docklands London
ibis London Excel Docklands Hotel London

Frequently asked questions

Does ibis London Excel Docklands offer free cancellation for a full refund?

Yes, ibis London Excel Docklands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ibis London Excel Docklands?

Yes, cats and dogs are welcome. There's a charge of GBP 20 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at ibis London Excel Docklands?

Yes. Self parking costs GBP 30 per day. Electric vehicle charging is available.

What are the check-in and check-out times at ibis London Excel Docklands?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is noon. Express check-in and check-out are available.

What is there to do at ibis London Excel Docklands and nearby?

Recommended spots to visit include The Arena (2 mi) and Tower of London (4.7 mi), along with Tower Bridge (4.8 mi) and London Bridge (5.9 mi).

Are there restaurants at or near ibis London Excel Docklands?

Yes, FOGGS offers international cuisine.

What's the area around ibis London Excel Docklands like?

Ibis London Excel Docklands is a short 5-minute walk from Royal Victoria DLR Station and 3 minutes' walk from Excel London. Travelers give top marks for the hotel's prime location.

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Reviews

ibis London Excel Docklands Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Amenities

9.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was good quality, served until 11am, and offered a great selection of fresh products. (43 reviews)
  • The hotel's restaurant offered a vast and tasty breakfast, good evening meals, and gluten-free options, with friendly and welcoming staff. (18 reviews)
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Popular mentions

Room
Service staff
Location
Breakfast
Bed
Bathroom
Lobby
View
Food
Shower

Reviews

Verified review

10/10 Exceptional

Fantastic location. The Elizabeth line is close by and offers access to key locations in London. The hotel and breakfast were lovely. Staff all friendly. Great price considering location too
Verified review

10/10 Exceptional

Very pleasant hotel, well situated for the O2. Easy to get to on the Elizabeth line. Very reasonably priced too, and a nice breakfast. We've stayed several times and it's a good base for local things and visiting central London. The riverboat is a fun way to get to central London.
Verified review

10/10 Exceptional

Great stay here again, room was clean and breakfast was great. Staff are really lovely especially during busy event weekends! The only down side is the lift, one seemed to be broken and left me waiting with my large suitcase for 35 minutes to get down stairs as it was so busy.
Verified review

10/10 Exceptional

If you're working anywhere along the Elizabeth Line or DLR - it's right by Custom House Station - this is such a handy hotel, and usually much more competitively priced than in the centre. The rooms are comfy and there's a great reception / lounge area downstairs. Lovely front desk staff when I used it recently.
Verified review

8/10 Very good

Ideal place to stay if visiting the O2 arena. Modern, clean hotel with a nice bar for late night drinks. Very friendly and helpful staff.
Verified review

10/10 Exceptional

Stayed here with my teenage daughter for 2 nights. Room was small but perfect for what we needed which was just a base to sleep. Shower cubicle large with hot water and powerful even though we were top floor. Staff great - a WhatsApp and they came up to sort out our TV as the batteries had died. Perfect location for O2 - 5 minute walk to the cable cars and Royal Victoria DLR.
Verified review

10/10 Exceptional

Perfect hotel to book if you are going to a concert, extremely close to O2 arena. The bed is extremely comfortable.
Verified review

10/10 Exceptional

Was very clean staff were very friendly and helpful hotel is a great place to stay as we were going to the O2 so the cable car is nearby
Verified review

8/10 Very good

Clean room, staff helpful. Breakfast limited.
Verified review

10/10 Exceptional

Brilliant for working at Excel. Staff were really friendly and plenty of breakfast options. Booked it again for work in July,
Verified review

8/10 Very good

Very convenient for the Excel Exhibition Centre in London. Breakfast was serviceable. Beds were very hard, which other colleagues appreciated, but I prefer a softer mattress. It’s a basic hotel which does what it promises, clean and dry with friendly staff.
Verified review

10/10 Exceptional

Friendly staff, clean room, comfortable bed. Secure parking available next to the hotel (I believe £30 per 24 hours).
Verified review

10/10 Exceptional

The room was clean, comfortable, and well-maintained, with all the essential amenities provided. The staff were friendly, professional, and always ready to help, making the overall experience even more enjoyable. The location is also very convenient, close to key attractions and transportation.
Verified review

10/10 Exceptional

Good location, friendly staff and great view
Verified review

10/10 Exceptional

Clean room, excellent breakfast, friendly and very friendly to my dog
Verified review

8/10 Very good

Comfortable stay. Staff very helpful and breakfast was nice
Verified review

10/10 Exceptional

Room was clean, no faults at all. Staff amazing as always! My go to hotel when in London!
Verified review

10/10 Exceptional

The staff were very friendly and the room was clean and comfortable
Verified review

8/10 Very good

Staff were friendly and the room was clean
Verified review

10/10 Exceptional

Arrived early and our room was ready. Great facilities in the room with a nespresso machine and robes. Everything spotless. Breakfast was also good quality and served until 11am. So handy for the Exel but also to travel into central London. Staff were so friendly and helpful. Would def stay again.
Verified review

10/10 Exceptional

The staff were friendly and helpful, the rooms were great, close to the light rail, lots of eating places near by.
Verified review

10/10 Exceptional

Great location for the trips we had planned - smooth check in and staff very helpful and friendly
Verified review

8/10 Very good

The cleanliness of the rooms and the staff’s friendliness were more than sufficient for me
Verified review

8/10 Very good

Lovely hotel and lovely location
Verified review

10/10 Exceptional

Staff were very helpful