In the heart of Kuala Lumpur, PARKROYAL COLLECTION Kuala Lumpur offers a luxurious retreat with a rooftop terrace, poolside bar and shopping mall on site. Relax at St Gregory Spa with a Swedish massage or enjoy meals at Thyme All-Day Dining; guests appreciate the helpful staff and proximity to Pavilion Kuala Lumpur.
Subang (SZB-Sultan Abdul Aziz Shah) - 33 min drive
Kuala Lumpur International Airport (KUL) - 45 min drive
Kuala Lumpur Pasar Seni Station - 4 min drive
Kuala Lumpur KTM Komuter Station - 5 min drive
Kuala Lumpur Masjid Jamek Station - 30 min walk
Bukit Bintang Station - 2 min walk
Imbi Station - 7 min walk
Raja Chulan Station - 10 min walk
Restaurants
Kurata Japanese Fine Dining - 1 min walk
The Lemon Tree - 2 min walk
Starbucks - 1 min walk
The Chicken Rice Shop
Ah Cheng Laksa
About this property
PARKROYAL COLLECTION Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur features a rooftop terrace and puts you within a 10-minute walk of Berjaya Times Square and Pavilion Kuala Lumpur. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Bukit Bintang Station is 2 minutes and Imbi Station is 7 minutes.
At a glance
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Hotel size
527 rooms
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Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-out available
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Covered onsite self parking (MYR 2.20 per day)
Onsite valet parking (MYR 40 per day)
Electric vehicle charging point on site
Height restrictions apply for onsite parking
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 bars/lounges
Restaurant
Poolside bar
24-hour room service
What to do
Access to nearby outdoor pool
Working away
10 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free pool cabanas
Pool loungers
Facilities
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
24-hour fitness center
An outdoor pool
Shopping mall on site
Full-service spa
Massage/treatment rooms
Banquet hall
Art Deco architecture
Accessibility
Wheelchair accessible
Elevator
Elevator door width (inches): 43
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
50-inch Smart TV
Premium digital channels
Home comfort
Air conditioning
Minibar
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Alarm clock
Free crib/infant bed
Bed sheets provided
Freshen up
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi (speed of 50+ Mbps)
Phone
Food and drink
Dining table
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
St Gregory Spa has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Thyme All-Day Dining - Onsite restaurant. Reservations are required.
Botanist Lounge & Bar - This lobby lounge serves light fare only. Happy hour is offered. Reservations are required. Open daily.
Skye Chill - This poolside bar serves light fare only. Happy hour is offered. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 85 for adults and MYR 42.50 for children
Children & extra beds
Rollaway beds are available for MYR 162 per night
Parking
Covered self parking costs MYR 2.20 per day
Valet parking costs MYR 40 per day
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Union Pay
Also known as
Kuala Lumpur Parkroyal
Parkroyal
Parkroyal Hotel
Parkroyal Hotel Kuala Lumpur
Parkroyal Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
PARKROYAL Kuala Lumpur Hotel
PARKROYAL Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel
PARKROYAL COLLECTION Kuala Lumpur Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel Kuala Lumpur
Frequently asked questions
Does PARKROYAL COLLECTION Kuala Lumpur offer free cancellation for a full refund?
Yes, PARKROYAL COLLECTION Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at PARKROYAL COLLECTION Kuala Lumpur?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at PARKROYAL COLLECTION Kuala Lumpur?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at PARKROYAL COLLECTION Kuala Lumpur?
Yes. Self parking costs MYR 2.20 per day. Valet parking costs MYR 40 per day. Electric vehicle charging is available.
What are the check-in and check-out times at PARKROYAL COLLECTION Kuala Lumpur?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-out is available.
What is there to do at PARKROYAL COLLECTION Kuala Lumpur and nearby?
PARKROYAL COLLECTION Kuala Lumpur has 2 bars, a spa, and an outdoor pool, as well as a 24-hour fitness center and access to a nearby outdoor pool.
Are there restaurants at or near PARKROYAL COLLECTION Kuala Lumpur?
Yes, Thyme All-Day Dining offers poolside dining.
What's the area around PARKROYAL COLLECTION Kuala Lumpur like?
PARKROYAL COLLECTION Kuala Lumpur is in Bukit Bintang, a short 2-minute walk from Bukit Bintang Station and 7 minutes' walk from Berjaya Times Square. Travelers say the area is walkable and good for shopping.
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PARKROYAL COLLECTION Kuala Lumpur Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Shopping malls
Food
Breakfast
Lobby
Shopping
Bed
Shower
What guests liked
Breakfast was a highlight with a wide variety of options and delicious choices. (26 reviews)
The pool area is a great spot to unwind and is often described as beautiful, nice, and excellent. (16 reviews)
The property offers a convenient location with plenty of dining options and a wide range of cuisines nearby. (10 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Sep 8, 2025
Awesome stay
The stay was one of the best stays we had in KL. The room was clean, the service was amazing and the area was full of fun things to do. Access wise was really easy as well. It was truly a great stay and i would definitely like to stay with this hotel again.
Verified traveler
2-night trip
10/10 Exceptional
Aug 22, 2025
Love staying here
Wonderful escape stay with sensational staff throughout the facility.
We love the pool deck and the collection club staff and facilities
Great location to explore KL by foot and the trains
Verified traveler
5-night trip
10/10 Exceptional
Aug 17, 2025
Outstanding service
Great location. Very friendly staff special thanks to hardworking housekeeping staff Malik and F & B Manager Nicholas Betok who greets guests at breakfast buffet with his smile and friendly chat. Buffet has wide selection of local and international cuisines.
Ted
Ted, 5-night trip
10/10 Exceptional
Jun 18, 2025
Comfortable rooms in a good location.
Ronald
Ronald, 3-night trip
8/10 Very good
Jun 7, 2025
Great place
Brian
Brian, 3-night trip
10/10 Exceptional
May 12, 2025
Excellent hotel in a great location.
Robert
Robert, 2-night trip
6/10 Good
Aug 1, 2025
Lovely
Gary
Gary, 2-night trip
10/10 Exceptional
Sep 3, 2025
Special belonging
It’s an amazing experience, I’m there for my birthday. And they bothered to gift a chocolate cake as well as decorating the room for my bday. My wife requested if hotel can do anything for me. And they did with flying colors! It does make me feel special at no extra cost. It means something to me as I stay here often.
Bernard
Bernard, 3-night trip
10/10 Exceptional
Jun 18, 2025
Nice staff, good rooms with comfy beds! Dining in food was good. Super convenient location.
Darryl
Darryl, 1-night trip
8/10 Very good
Jun 1, 2025
clean, good location facilities adequate, in good walking distance to explore landmarks etc..
Dinh
Dinh, 5-night trip
10/10 Exceptional
Jun 18, 2025
Enjoying the Stay!
Comfortable and relax stay. Have been staying in ParkRoyal Collection KL for more than 3 times.
Jacine
Jacine, 2-night trip
8/10 Very good
Jun 9, 2025
Good for work trip
Seek mooi
Seek mooi, 1-night trip
10/10 Exceptional
Apr 6, 2025
Amazing hotel
AHMAD ISSA
AHMAD ISSA, 7-night trip
8/10 Very good
Jun 27, 2025
Centrally located hotel
Great hotel with nice sized rooms and at reasonable price right in the middle of the city. Quick and Easy to walk to Pavilion, Times Square, Starhill etc. Restaurants all over. Lobby is beautiful.
Zarina
Zarina, 6-night trip
2/10 Poor
Sep 14, 2025
Toilet smelling horrendous
The issues I’ve had at the hotel was the toilet.
The shower glass cover not covering the full shower so water splashes in the main area making a pool of water each time you shower.the stench of stale pee rushes up your nose as you use the toilet bidet.Ive come to realise the cleaning staff just spray and clean the toilet bowl you can see.i wiped a towel underneath the rim and the towel turned brown….
For what you’re paying it’s unacceptable and I’ve never come across a hotel with a toilet smelling like this in my lifetime.there was reviews from 2months ago highlighting this issue and it seems it’s not the hotels top priority.it needs to fixed asap.
zakariye
zakariye, 1-night trip
10/10 Exceptional
Feb 19, 2025
Great stay!
Ricardo
Ricardo, 8-night trip
10/10 Exceptional
May 4, 2025
Nice place. Can’t beat the location. Clean and friendly
Chuen
Chuen, 4-night trip
10/10 Exceptional
Feb 25, 2025
Great location
Fantastic stay for 6 days - Great location and fantastic staff
zulfiquar
zulfiquar, 6-night trip
10/10 Exceptional
May 8, 2025
Short weekend getaway with friends
Hotel was well situated in Bukit Bintan area near shopping and restaurants. Able to walk to nearby shopping Centers and the night eating areas. Hotel was fantastic with a great bar for winding down in the evening and the facilities were well maintained.
Verified traveler
3-night trip
10/10 Exceptional
May 22, 2025
If you're in KL for shopping & sightseeing, this is the place to be! KLCC at your door step & a nice pool. Recently renovated so it's spotless in every way
Bassem
Bassem, 3-night trip
10/10 Exceptional
Apr 14, 2025
Nice response on arriving snd the rest of the week food service was great and the entire adventure was worth it
Stewart Andrew
Stewart Andrew, 6-night trip
8/10 Very good
Jun 18, 2025
Checking in system a little slow, they need to improve their check in process.
Otherwise everything else is really excellent.
Sium Kan
Sium Kan, 2-night trip
10/10 Exceptional
Apr 22, 2025
Very nice
joseph
joseph, 4-night trip
10/10 Exceptional
Mar 6, 2025
Nice Place
ABDULLAH AL ZAHIR
ABDULLAH AL ZAHIR, 5-night trip
8/10 Very good
Apr 2, 2025
Staff in the Club Room were so friendly, just fantastic really.