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Room options

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | Living room | 55-inch LCD TV with satellite channels, TV

Suite, 1 Double Bed, Non Smoking

  • 2260 sq ft
  • Sleeps 5
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking (Club Level, 24hr Butler Service)

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom, Non Smoking (Club Level, 24hr Butler Service)

  • 732 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Twin Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Twin Bed, Non Smoking

  • 431 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking (1 King Bed)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom, Non Smoking (1 King Bed)

  • 732 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | Living room | 55-inch LCD TV with satellite channels, TV

Suite, 1 Double Bed, Non Smoking

  • 1884 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Club Executive, 24hr Butler Service)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking (Club Executive, 24hr Butler Service)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

At a glance

Hotel size

  • 365 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MYR 12 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service

What to do

  • Shopping

Working away

  • Business center
  • 15 meeting rooms
  • Conference center

Services

  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Wedding services
  • Multilingual staff
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 1997
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Spa services
  • Sauna

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Grab bar in bathtub
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Hair dryer
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Reviews

8.8

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Sam, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

All hotel staffs we met was just amazing welcoming friendly and helpful. Thank you Mr Felix Muller for booking our dinner reservation at De Wan restaurant.
Kasmah, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Mark, 4-night business trip
Verified Hotels.com guest review

4/10 Fair

THIS RITZ STINKS
I hope someone reads this before making the mistake I did. Do not automatically book this hotel if you think it will be like a normal Ritz Carlton. It is NOT !! It is old, has NO bar, lines of 20-30 people to get in the breakfast room and don't even think of taking a suite as the hallways stink from people cooking their own food. Ritz should pull their name from this hotel because if this was your first stay at a Ritz, you would never book one again.
david, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

High end hotel
High end hotel with beautiful interior..especially the room..Great breakfast spread..but parking area need to be upgraded and suprisingly...hotel guest must pay for parking...
Azman, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alice, 2-night trip
Verified Expedia guest review

8/10 Very Good

Very pleasant stay
Hwee Miem, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mathias, 3-night trip
Verified Expedia guest review

8/10 Very Good

Lim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay ,staff were brilliant,walking distance to most things
Jamie, 4-night romance trip
Verified Expedia guest review