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The Face Suites Kuala Lumpur

5.0 star property
Luxury aparthotel with 2 restaurants, near Petronas Twin Towers
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The Face Suites Kuala Lumpur

Photo gallery for The Face Suites Kuala Lumpur

2 restaurants, lunch, dinner served; international cuisine
2 outdoor pools, sun loungers
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Premier Room, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Overview of The Face Suites Kuala Lumpur

8.8

Fabulous

Property highlights

  • Pool
  • Kitchenette
  • Refrigerator
  • Parking available
  • Free WiFi
  • Air conditioning
The price is $82
Price available on 10/11/2023
Map
1020, Jalan Sultan Ismail, Kuala Lumpur, 50250
Main amenities
  • 200 apartments
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 2 outdoor pools
  • Rooftop terrace
  • Fitness center
  • Valet parking
  • Self parking
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
Feel at home
  • Children's pool
  • Rollaway/extra beds
  • Kitchenette
  • Living room
  • Television
  • Daily housekeeping

Room options

View all photos for Deluxe Room, 1 Bedroom

Full-size fridge, microwave, dishwasher, electric kettle

Deluxe Room, 1 Bedroom

  • 880 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Bedroom

  • 850 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout drapes

Premier Room, 2 Bedrooms

  • 1325 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Grand Premier

One Bedroom Grand Premier | In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Grand Premier

  • 1090 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

Premier Room, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Premier Room, 1 Bedroom

  • 1030 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 2 Bedrooms

  • 1020 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, 2 Bedrooms

Deluxe Room, 2 Bedrooms | Living area | 42-inch LED TV with satellite channels, TV

Deluxe Room, 2 Bedrooms

  • 1050 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

About this area

What's nearby

  • In Golden Triangle
  • Petronas Twin Towers - 13 min walk
  • Suria KLCC Shopping Centre - 16 min walk
  • KLCC Park - 17 min walk
  • Kuala Lumpur Tower - 19 min walk
  • Pavilion Kuala Lumpur - 20 min walk
  • Berjaya Times Square - 31 min walk
  • Kuala Lumpur Convention Centre - 2 min drive
  • Jalan Alor - 4 min drive
  • Merdeka Square - 3 min drive
  • Petaling Street - 3 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive
  • Kuala Lumpur International Airport (KUL) - 47 min drive
  • Kuala Lumpur Sultan Ismail Station - 16 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 20 min walk
  • Kuala Lumpur Masjid Jamek Station - 22 min walk
  • Bukit Nanas Station - 3 min walk
  • Dang Wangi Station - 5 min walk
  • Medan Tuanku Station - 6 min walk

Restaurants

  • Oribe Sushi - 18 min walk
  • Hard Rock Cafe - 5 min walk
  • Nasi Ayam Kampung - 17 min walk
  • Pampas Reserve Grill & Bar - 2 min drive
  • Marini's On 57 - 18 min walk
Map

About this property

The Face Suites Kuala Lumpur

The Face Suites Kuala Lumpur features a rooftop terrace and puts you within a 15-minute walk of Petronas Twin Towers. Guests can take a dip in one of 2 outdoor pools or enjoy international cuisine at Cafe iL Viso, one of 2 restaurants. A bar/lounge and a fitness center are other highlights, and apartments offer conveniences like kitchenettes and washers/dryers. Public transportation is just a short walk: Bukit Nanas Station is 3 minutes and Dang Wangi Station is 5 minutes.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Sun loungers

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (MYR 10 per day)
  • Valet parking on site (MYR 30 per stay)
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Restaurants on site

  • Cafe iL Viso
  • Deep Blue

Kitchenette

  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: MYR 90 per night

Bathrooms

  • Shower
  • Bidet
  • Slippers
  • Shampoo
  • Towels provided
  • Soap
  • Hair dryer
  • Bathrobes
  • Toilet paper

Living spaces

  • Living room

Entertainment

  • 42-inch LED TV with satellite service

Outdoor areas

  • Rooftop terrace

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Free bottled water
  • 24-hour front desk

Location highlights

  • In the shopping district
  • In the city center

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector
  • Security system
  • Smoke detector
  • Window guards

General

  • 200 rooms
  • 51 floors

Special features

Dining

Cafe iL Viso - This café specializes in international cuisine and serves light fare only.
Deep Blue - This rooftop bar specializes in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 300.00 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from October 4 2023 to October 4 2023 (dates subject to change):
  • Fitness facilities
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for MYR 90 per night
  • Guests must contact this property in advance to reserve rollaway/extra beds

Parking

  • Self parking costs MYR 10 per day
  • Valet parking costs MYR 30 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

Also known as

Face Suites Kuala Lumpur
Face Suites Kuala Lumpur Aparthotel
The Face Suites Kuala Lumpur
Face Suites Aparthotel
Face Suites
The Face Suites Kuala Lumpur Aparthotel
The Face Suites Kuala Lumpur Kuala Lumpur
The Face Suites Kuala Lumpur Aparthotel Kuala Lumpur

Frequently asked questions

Does The Face Suites Kuala Lumpur offer free cancellation for a full refund?
Yes, The Face Suites Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Face Suites Kuala Lumpur?
As of Sep 30, 2023, prices found for a 1-night stay for 2 adults at The Face Suites Kuala Lumpur on Oct 11, 2023 start from $82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Face Suites Kuala Lumpur?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at The Face Suites Kuala Lumpur?
Yes, there are 2 outdoor pools and a children's pool. The pool will be unavailable from October 4 2023 to October 4 2023 (dates subject to change).
Are pets allowed at The Face Suites Kuala Lumpur?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Face Suites Kuala Lumpur?
Yes. Self parking costs MYR 10 per day. Valet parking costs MYR 30 per stay.
What are the check-in and check-out times at The Face Suites Kuala Lumpur?
You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at The Face Suites Kuala Lumpur and nearby?
The Face Suites Kuala Lumpur has 2 outdoor pools and a fitness center.
Are there restaurants at or near The Face Suites Kuala Lumpur?
Yes, there are 2 onsite restaurants, featuring international cuisine.
Does The Face Suites Kuala Lumpur have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a refrigerator, a dishwasher, and a microwave.
What's the area around The Face Suites Kuala Lumpur like?
The Face Suites Kuala Lumpur is in Golden Triangle, a short 3-minute walk from Bukit Nanas Station and 13 minutes' walk from Petronas Twin Towers.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Fair

A bit old.
The lobby and check in is fine. No issues. The suite is like an apartment but it’s quite old and slightly run down. The place creaks when it rains and you can hear traffic such as motorbikes and sirens very very clearly as if the windows are opened. Overall this place does not feel like a 5 star accomodation, it is not bad just does not match a five star hotel quality.
2-night trip
Verified Hotels.com guest review

6/10 Good

Wonsik, 2-night trip
Verified Hotels.com guest review

6/10 Good

Mansor, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location. Great facilities. Awesome sized room. Washing machine very handy in the middle of a long tour. Good value for money
Gary, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Great hotel, location but busy and spotty wifi
Great stay. Lobby and elevators get quite busy. Especially in the evenings. The pool got busy too due to the sister hotel having maintenance in their pool. Wifi is quite spotty but overall a great hotel. Love the gym and pool
Jonathan, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A good new option close the KLCC
Great new place , very central with transport nearby. The pool on 51 is a highlight. The lobby is as busy as the Airport, so many people coming and going everyday.
Stephen, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good
The room was great. The staff very helpful. I had difficulties with the wifi. Ive already recommended your hotel.
Ken, 5-night trip
Verified Hotels.com guest review

6/10 Good

We checked in at midnight and the staff were welcoming. However, when we got to our room, one of the bathroom heaters were not heating up the water properly. We experienced wifi problems DAILY but other than that, the stay was just fine.