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THE FACE Suites Hotel

5.0 star property
Luxury aparthotel with 2 restaurants, near Suria KLCC Shopping Centre

Choose dates to view prices

Photo gallery for THE FACE Suites Hotel

Interior
Full-size fridge, microwave, dishwasher, electric kettle
In-room safe, desk, laptop workspace, blackout drapes
Gym
2 outdoor pools
VIP Access

Reviews

8.8 out of 10
Excellent
In the heart of Kuala Lumpur, The Face Suites Kuala Lumpur offers a luxurious retreat with two outdoor pools and a rooftop terrace offering stunning views. Enjoy international cuisine at one of the two on-site restaurants, relax in the coffee shop or stay active in the gym. With helpful staff and free WiFi, this aparthotel near Petronas Twin Towers is perfect for your next getaway.

Popular amenities

  • Bar
  • Lounge area
  • Kitchenette
  • Refrigerator
  • Parking available

Main amenities (12)

  • 200 apartments
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 2 outdoor pools
  • Rooftop terrace
  • Fitness center
  • Valet parking
  • Self parking
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk

Feel at home (6)

  • Children's pool
  • Kitchenette
  • Living room
  • Television
  • Daily housekeeping
  • Washer/dryer
The current price is $77
includes taxes & fees
$69 per night
May 23 - May 24

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room, 1 Bedroom

Full-size fridge, microwave, dishwasher, electric kettle

Deluxe Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
Separate bedroom
  • 880 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
Blackout drapes/curtains
  • 850 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
Separate bedroom
  • 850 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout drapes

Premier Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
2 bedrooms
  • 1325 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Grand Premier

One Bedroom Grand Premier | In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Grand Premier

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
2 bedrooms
  • 1090 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
Blackout drapes/curtains
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 Bedroom

Premier Room, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Premier Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
Separate bedroom
  • 1030 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
2 bedrooms
  • 1020 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Twin Room, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
Blackout drapes/curtains
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Room, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
2 bedrooms
  • 1050 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Twin Room, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
Blackout drapes/curtains
  • Studio
  • 2 bathrooms
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

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About the neighborhood

Map
1020, Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Petronas Twin Towers - 13 min walk - 1.1 km
  • Suria KLCC Shopping Centre - 16 min walk - 1.4 km
  • KLCC Park - 17 min walk - 1.5 km
  • Kuala Lumpur Tower - 19 min walk - 1.6 km
  • Pavilion Kuala Lumpur - 20 min walk - 1.7 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive
  • Kuala Lumpur International Airport (KUL) - 47 min drive
  • Kuala Lumpur Sultan Ismail Station - 16 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 20 min walk
  • Kuala Lumpur Masjid Jamek Station - 22 min walk
  • Bukit Nanas Station - 3 min walk
  • Dang Wangi Station - 5 min walk
  • Medan Tuanku Station - 6 min walk

Restaurants

  • ‪Wariseni - ‬4 min walk
  • ‪Mixing Room - ‬4 min walk
  • ‪Cafe: In House - ‬3 min walk
  • ‪R Club Lounge - ‬2 min walk
  • ‪Starbucks - ‬4 min walk

About this property

THE FACE Suites Hotel

THE FACE Suites Hotel features a rooftop terrace and puts you within a 15-minute walk of Petronas Twin Towers. Guests can take a dip in one of 2 outdoor pools or enjoy international cuisine at Cafe iL Viso, one of 2 restaurants. A bar/lounge and a fitness center are other highlights, and apartments offer conveniences like kitchenettes and washers/dryers. Fellow travelers love the pool and helpful staff. Public transportation is just a short walk: Bukit Nanas Station is 3 minutes and Dang Wangi Station is 5 minutes.

Languages

Chinese (Mandarin), English, Malay

At a glance

DONE

Property size

    • 200 apartments
    • Arranged over 51 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (MYR 40 per day)
    • Onsite valet parking (MYR 40 per stay)
    • Wheelchair-accessible parking on site
VPN_KEY

Other information

    • No stag/bachelor or hen/bachelorette parties

Property amenities

Pool/Spa

  • 2 outdoor pools

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (MYR 40 per day)
  • Valet parking on site (MYR 40 per stay)
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Restaurants on site

  • Cafe iL Viso
  • Deep Blue

Kitchenette

  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: MYR 110.0 per night

Bathrooms

  • Shower
  • Soap
  • Toilet paper
  • Shampoo
  • Bidet
  • Slippers
  • Bathrobes
  • Towels provided
  • Hair dryer

Living spaces

  • Living room

Entertainment

  • 42-inch LED TV with satellite service

Outdoor areas

  • Rooftop terrace

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Soundproofing
  • Wheelchair-accessible parking

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • 24-hour front desk
  • Free bottled water

Location highlights

  • In the shopping district
  • In the city center

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 200 rooms
  • 51 floors

Special features

Dining

Cafe iL Viso - This café specializes in international cuisine and serves light fare only.
Deep Blue - This rooftop bar specializes in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 500 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from March 10 2025 to March 29 2025 (dates subject to change):
  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from August 19 to August 22:
  • One of the swimming pools

Children & extra beds

  • Rollaway beds are available for MYR 110.0 per night

Parking

  • Self parking costs MYR 40 per day
  • Valet parking costs MYR 40 per stay

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a security system and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

Also known as

Face Suites Kuala Lumpur
Face Suites Kuala Lumpur Aparthotel
The Face Suites Kuala Lumpur
Face Suites Aparthotel
Face Suites
The Face Suites Kuala Lumpur
THE FACE Suites Hotel Aparthotel
THE FACE Suites Hotel Kuala Lumpur
THE FACE Suites Hotel Aparthotel Kuala Lumpur

Frequently asked questions

Does THE FACE Suites Hotel offer free cancellation for a full refund?

Yes, THE FACE Suites Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at THE FACE Suites Hotel?

Yes, there are 2 outdoor pools and a children's pool. One of the pools will be unavailable from March 10 2025 to March 29 2025 (dates subject to change).

Are pets allowed at THE FACE Suites Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at THE FACE Suites Hotel?

Yes. Self parking costs MYR 40 per day. Valet parking costs MYR 40 per stay.

What are the check-in and check-out times at THE FACE Suites Hotel?

You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon.

What is there to do at THE FACE Suites Hotel and nearby?

THE FACE Suites Hotel has 2 outdoor pools and a fitness center.

Are there restaurants at or near THE FACE Suites Hotel?

Yes, there are 2 onsite restaurants, featuring international cuisine.

Does THE FACE Suites Hotel have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a refrigerator, a dishwasher, and a microwave.

What's the area around THE FACE Suites Hotel like?

THE FACE Suites Hotel is in Golden Triangle, a short 3-minute walk from Bukit Nanas Station and 13 minutes' walk from Petronas Twin Towers.

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THE FACE Suites Hotel Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
View
Breakfast
Apartment
Restaurant
Elevator
Washing machine
Infinity pool

What guests liked

  • The rooftop pool was amazing, offering stunning views, especially at night, and was a highlight of the stay. (11 reviews)
  • Breakfast was excellent with many options and a great variety each day. (5 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

lovely

Love the location, love the suite ….overall ….manifique
claudia, 3-night trip

8/10 Very good

Clean , nice staff , elevator is an issue specially at peak time of checkout
khaled, 2-night trip

10/10 Exceptional

The face suites was just as good as 2022. Their dining area upstairs had alot of good options on the menu to choose from. Their staff was friendly and helpful with any problems I had. I would be glad to go there next year for Amg
Deante, 7-night trip

10/10 Exceptional

I have stayed at Face apartments a number of times and have always received excellent service
Rory, 1-night trip

10/10 Exceptional

I have stayed here over the years as part of my travelling to Asia trip. Always enjoyed my stay a Face, that's why I always return😍
Rory, 1-night trip

6/10 Good

Other than the long wait for check in and the lift, a wonderful stay with my family
Poh Choo, 1-night trip

10/10 Exceptional

Excellent apartment and location for a family of 3 adults. Would stay again.
andrea, 5-night trip

10/10 Exceptional

Excellent stay Our suite was superb. Very large and spacious. Bukit Nanas metro line also within walking distance. Over happy and would return
Moynul, 8-night trip

8/10 Very good

Great spacious apartments that were very clean - the pool was amazing and the view was great. The lifts were terrible! Long waits and not air conditioned
Nicole, 5-night trip

8/10 Very good

Great location, very convenient, close to subway. Like the skydeck on the top floor of the building, but the swimming pool was closed for a few days due to the new year celebration. The renovation of the hotel is grand but lack of some details: i.e. hard to find electric outlet for hairdryer and shower door could not close properly. All other things about the hotel are good.
Changsheng, 4-night trip

10/10 Exceptional

Accommodation that I would definitely recommend if you are traveling as a family
Chul, 4-night trip

8/10 Very good

large room
Ratha, 5-night trip

10/10 Exceptional

Stunning views, clean pool and friendly staff. Cannot say anything bad about this place- would definitely stay again and recommend to others.
Kinga, 3-night trip

10/10 Exceptional

Great , staff are friendly and super helpful
Chi Wai, 2-night trip

10/10 Exceptional

Amazing service and location
Rochelle, 1-night trip

8/10 Very good

Everything is good
Senthilnathan, 5-night trip

8/10 Very good

the room which i stayed was a little dark not new
kongkiat, 5-night trip

10/10 Exceptional

Place is beautiful , centrally located. View of KL tower from our room. Rooftop view beautiful at night. Only downside - no AC in the elevators
Nathan James, 2-night trip

10/10 Exceptional

Very good Hotel! Anytime again!
Hendrick, 6-night trip

10/10 Exceptional

Rooms are very spacious, clean, and accessible to MRT and walkable distance to the Petronas Tower. The breakfast buffet is good enough, not a lot of choices but it's complete. The SkyDeck is amazing. We will definitely stay there again.
Katherine, 2-night trip

10/10 Exceptional

Loved the hotel. Very spacious and the staff is very friendly too. They even allowed slightly late checkout. Too bad I forgot to ask for a VIP Room Upgrade. Nevertheless highly recommended
Shahriman Ariffin, 1-night trip

10/10 Exceptional

We enjoyed our stay and the infinity pool was amazing especially at night . The staff were friendly and they have a good breakfast. Will stay here again nextime .
Jaramie, 2-night trip

6/10 Good

Spacious rooms, a little worn in places. Was not offered a room upgrade on this occasion, due to lack of availability. I have been a customer of Faces for a number of years, my may think twice over a return visit.
Rory, 2-night trip

10/10 Exceptional

Central location
Juliet, 8-night trip

10/10 Exceptional

The Hotel suites was great almost in all aspects..the location, and the cleanliness of the units. Special thanx to Mr Misbun (front desk manager) who is very helpful in assisting me during check in.
1-night trip