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The Westin Kuala Lumpur, Kuala Lumpur

5 stars
199, Jalan Bukit BintangKuala Lumpur55100Malaysia, ‏‎800-491-6126
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Excellent4.2 / 5
Location
Great location
Service
Fantastic service
Comfort
Rather comfortable
Value for money
Fairly good value for money
306See all 306 Hotels.com reviews
From 2,061 reviewsTripAdvisor Traveller Rating

The Westin Kuala Lumpur, Kuala Lumpur

Hotel Info: 866-539-8117

from $139
  • Suite (Westin)
  • Premium Room, City View
  • Executive Room, 1 King Bed, Tower
  • Executive 1 Bedroom Residence, Non Smoking
  • Executive Room, Tower
  • Room, 2 Bedrooms
  • Deluxe Room, City View
  • Room, 1 King Bed, Accessible
  • Executive Room, City View
  • Executive Room (Twin Tower View)

At a glance

Key facts

Hotel size

  • This hotel has 443 rooms
  • This hotel is arranged over 35 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is Noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Valet parking *

Also known as

  • Kuala Lumpur Westin
  • Westin Hotel Kuala Lumpur
  • Westin Kuala Lumpur
  • Westin Kuala Lumpur Hotel
  • The Westin Kuala Lumpur Hotel Kuala Lumpur

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city/local tax will be charged

Deposit: MYR 200 per night

Optional extras

Self parking costs MYR 10 per day

Valet parking costs MYR 30 per day

Rollaway beds are available for an additional charge

Airport shuttle service is offered for an extra charge of MYR 265 per vehicle (one way)

In the hotel

Food and drink
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Barbeque grills
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Sauna
  • Playground on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Pool umbrellas
  • Billiards or pool table
Working away
  • Business center
  • Conference space
  • Conference center
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2003
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

The Living Room - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Qba Bar and Grill - This steakhouse specializes in Latin American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open select days.

Five Sen5es - This restaurant specializes in Chinese cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open select days.

Prego - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Splash - This restaurant serves lunch and dinner. A children's menu is available. Reservations are required.

The Westin Kuala Lumpur, Kuala Lumpur’s small print

Also known as

  • Kuala Lumpur Westin
  • Westin Hotel Kuala Lumpur
  • Westin Kuala Lumpur
  • Westin Kuala Lumpur Hotel
  • The Westin Kuala Lumpur Hotel Kuala Lumpur

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city/local tax will be charged

Deposit: MYR 200 per night

Optional extras

Self parking costs MYR 10 per day

Valet parking costs MYR 30 per day

Rollaway beds are available for an additional charge

Airport shuttle service is offered for an extra charge of MYR 265 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 306 reviews

The Westin Kuala Lumpur, Kuala Lumpur
Excellent4.0 / 5
Avarage hotel, fine for KL City Center
First of all, the hotel is next to a shopping mall you can find anything except standards like McDonalds. We stayed 1 night before our flight back.
2 night romance trip
The Westin Kuala Lumpur, Kuala Lumpur
Excellent4.0 / 5
Still need to be improved.
Booked this hotel for new year celebration. Good thing about this hotel is its location is in shopping areas. Hotel facilities were good. Great buffets. Room was good but was dissapointed that I was not informed that there is no twin tower view since May 2015 as I had already booked for a room earlier. It is the hotel's or Hotels.com's fault for failing to inform the situation. At least the hotel compensated with free dinner buffet which I am so-so with it. Staffs were generally good but can be improved. Check in/out counter was bad because everyone can line at all counters making some people faster and some slower to be attended, I was too stupid that I thought 5 stars hotel will have designated line for people to line up but it seems that the hotel does not bother about this.
1 night romance trip
The Westin Kuala Lumpur, Kuala Lumpur
Outstanding5.0 / 5
Expectations of a luxury hotel were met
The stay was just 2 nights but it met all our expectations of a luxury hotel.
2 night family trip
The Westin Kuala Lumpur, Kuala Lumpur
Outstanding5.0 / 5
Great place for a little work and lots of relaxing
I booked this as a quick weekend away (that also included catching up on some work) and the hotel was a perfect fit. The room was bright and spacious, very clean and had a separate office-like space that was ideal for catching up the things I needed to accomplish. Staff was very helpful and the wifi was surprisingly fast for KL. I would definitely stay again.
2 night trip
The Westin Kuala Lumpur, Kuala Lumpur
Outstanding5.0 / 5
Perfect, across the board
We have stayed at the Westin KL numerous times. It has it all: fantastic location, wonderful staff that go above and beyond to help, clean and well appointed rooms with very comfortable beds, and several amenities beyond that. We have tried the Marriott and Ritz Carlton that are both just across the street, but the Westin has them both beat in our opinion. The price is generally better, the beds are more comfortable, and the staff are more personable. I can't say enough good things about the Westin KL -- it really is a wonderful place to stay.
4 night family trip

See all reviews

The Westin Kuala Lumpur, Kuala Lumpur

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