The Westin Kuala Lumpur

Photo gallery for The Westin Kuala Lumpur

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Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of The Westin Kuala Lumpur

The Westin Kuala Lumpur

5.0 star property
Luxury hotel with outdoor pool, near Pavilion Kuala Lumpur

8.4/10 Very Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
The price is $112
Price available on 8/9/2022
Map
199, Jalan Bukit Bintang, Kuala Lumpur, 55100
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Business center
  • 20 meeting rooms
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Kuala Lumpur City Centre
  • Pavilion Kuala Lumpur - 4 min walk
  • Berjaya Times Square - 11 min walk
  • KLCC Park - 13 min walk
  • Suria KLCC Shopping Centre - 16 min walk
  • Petronas Twin Towers - 18 min walk
  • Kuala Lumpur Tower - 9 min drive
  • Mid Valley Megamall - 16 min drive
  • Cheras Leisure Mall - 17 min drive
  • University of Malaya - 18 min drive
  • Bukit Jalil National Stadium - 21 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive
  • Kuala Lumpur International Airport (KUL) - 49 min drive
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Kuala Lumpur Pasar Seni Station - 3 min drive
  • Kuala Lumpur Sultan Ismail Station - 4 min drive
  • Bukit Bintang Station - 6 min walk
  • Raja Chulan Station - 10 min walk
  • Imbi Station - 13 min walk

About this property

The Westin Kuala Lumpur

The Westin Kuala Lumpur puts you within a 10-minute drive of Pavilion Kuala Lumpur and Petronas Twin Towers. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Living Room, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a poolside bar, a 24-hour fitness center, and a fitness center. The helpful staff and location get good marks from fellow travelers. The property is just a short walk to public transportation: Bukit Bintang Station is 6 minutes and Raja Chulan Station is 10 minutes.

Languages

Arabic, Chinese (Mandarin), English, French, Japanese, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 443 rooms
  • Arranged over 35 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 4:30 AM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Covered onsite self parking (MYR 5 per day)
  • Onsite valet parking (MYR 40 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool
  • Children's menu

What to do

  • Fitness classes
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • 20 meeting rooms
  • Computer station
  • Conference space (5554 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2003
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Piano
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages

  • Arabic
  • Chinese (Mandarin)
  • English
  • French
  • Japanese
  • Malay

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LED TV
  • Satellite TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

The Living Room - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Splash - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
443 Bar Lounge - This lobby lounge specializes in international cuisine and serves dinner only. Happy hour is offered. Reservations are required. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 200 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 88 for adults and MYR 44 for children (approximately)

Children & extra beds

  • Rollaway beds are available for MYR 150 per day

Parking

  • Covered self parking costs MYR 5 per day
  • Valet parking costs MYR 40 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 5:00 AM to midnight

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Kuala Lumpur Westin
Westin Hotel Kuala Lumpur
Westin Kuala Lumpur
Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Hotel Kuala Lumpur
The Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Kuala Lumpur
The Westin Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Overall score and ratings

8.4

Very Good

8.6/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

8.1/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Very Good

Could be better
Room condition a little old, not upkept
4-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Plus- Location was great. Shopping mall was across the road. A lot of food options. Room was huge with a good view of the mall. Minus- there were no stationaries( no note pad or pen) in the room. Mini fridge in the room was empty for a 5* hotel.
4-night trip
Verified Hotels.com guest review

8/10 Very Good

Overall is good
Front desk service was just ok. Room service was very attentive and fast. Shower cubicle door is not tight enough and thus water splushed outside which caused floor wet just entrance to bathroom. Aircon fan/motor was noisy at night which required servicing.
3-night family trip
Verified Hotels.com guest review

4/10 Fair

Book only if you really love this area of town
Checked in about 9pm and the food options in the hotel were very limited. The area was not as enjoyable or convenient as I had hoped. Too crowded in the hotel and outside the hotel.
2-night trip
Verified Hotels.com guest review

8/10 Very Good

WEI TZUEN, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Yuen Fun, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Bad option for stay in KL
Old property that is in desperate need of renovation. I would suggest avoiding this hotel. Toilets, beds, showers are not up to the standard of a five star hotel. Restaurant is highly average and breakfast / dinner is not recommended.
Divij, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Look clean but we got whole body rashes
The bed was comfortable but i think something is wrong with the sheets or the water shower. The night we slept whole body itcy and we checked out with lots of whole body rashes. Happened to both of us. We ended seeing doctor when we are back in SG.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great and very friendly service
Kenneth, 2-night trip
Verified Hotels.com guest review