JW Marriott Kuala Lumpur

Photo gallery for JW Marriott Kuala Lumpur

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Outdoor pool
Outdoor pool
Junior Suite, 1 Bedroom, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of JW Marriott Kuala Lumpur

JW Marriott Kuala Lumpur

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Pavilion Kuala Lumpur

8.8/10 Fabulous

1,003 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $87
Price available on 10/25/2022
Map
183 Jalan Bukit Bintang, Wilayah Persekutuan, Kuala Lumpur, 55100
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Children's pool
  • Pool bar
For families
  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Kuala Lumpur City Centre
  • Pavilion Kuala Lumpur - 2 min walk
  • Berjaya Times Square - 10 min walk
  • KLCC Park - 11 min walk
  • Suria KLCC Shopping Centre - 15 min walk
  • Petronas Twin Towers - 17 min walk
  • Petaling Street - 8 min drive
  • Kuala Lumpur Tower - 9 min drive
  • Merdeka Square - 10 min drive
  • Kuala Lumpur Sentral - 12 min drive
  • Mid Valley Megamall - 15 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 38 min drive
  • Kuala Lumpur International Airport (KUL) - 50 min drive
  • Kuala Lumpur Pasar Seni Station - 3 min drive
  • Kuala Lumpur Sultan Ismail Station - 4 min drive
  • Kuala Lumpur Masjid Jamek Station - 29 min walk
  • Bukit Bintang Station - 5 min walk
  • Raja Chulan Station - 9 min walk
  • Imbi Station - 12 min walk

About this property

JW Marriott Kuala Lumpur

5-star luxury hotel revitalized in 2017 and located in the heart of Kuala Lumpur City Centre
JW Marriott Kuala Lumpur is located close to Pavilion Kuala Lumpur and Berjaya Times Square, and provides a poolside bar, a shopping mall on site, and dry cleaning/laundry services. Treat yourself to a massage, a facial, or a body wrap at Donna, the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature Chinese cuisine and more. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and limo/town car service
  • Express check-out, a 24-hour front desk, and an elevator
  • Luggage storage, smoke-free premises, and wedding services
  • Guest reviews speak highly of the location
Room features
All 738 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and free toiletries
  • 58-inch LCD TVs with satellite channels
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

Arabic, Chinese (Mandarin), English, Japanese, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for lunch and dinner
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 738 rooms
  • Arranged over 29 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MYR 10 per day)
  • Onsite valet parking (MYR 30 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • 24-hour room service

Traveling with children

  • Children's pool

What to do

  • Shopping

Working away

  • 22 meeting rooms
  • Coworking spaces
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Shopping mall on site
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lever door handles
  • Stair-free path to entrance

Languages

  • Arabic
  • Chinese (Mandarin)
  • English
  • Japanese
  • Malay

Room amenities

Be entertained

  • 58-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Donna. Services include facials, body wraps, body scrubs, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

Dining

Shanghai Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
JW Firehouse - Onsite pub. Open daily.
Shook! - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Luk Yu Tea House - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Alchemy - This brasserie specializes in American cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 60 for adults and MYR 30 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking

  • Self parking costs MYR 10 per day
  • Valet parking costs MYR 30 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for lunch and dinner.

At check-in, guests must provide a record of full COVID-19 vaccination.

Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

JW Kuala Lumpur
JW Marriott Hotel Kuala Lumpur
JW Marriott Kuala Lumpur
Kuala Lumpur JW Marriott Hotel
Kuala Lumpur Marriott Hotel
Marriott Hotel Kuala Lumpur
Kuala Lumpur Marriott
Marriott Kuala Lumpur
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Kuala Lumpur
JW Marriott Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does JW Marriott Kuala Lumpur offer free cancellation for a full refund?
Yes, JW Marriott Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at JW Marriott Kuala Lumpur?
As of Sep 30, 2022, prices found for a 1-night stay for 2 adults at JW Marriott Kuala Lumpur on Oct 25, 2022 start from $87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at JW Marriott Kuala Lumpur?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at JW Marriott Kuala Lumpur?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at JW Marriott Kuala Lumpur?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at JW Marriott Kuala Lumpur?
Yes. Self parking costs MYR 10 per day. Valet parking costs MYR 30 per day.
What are the check-in and check-out times at JW Marriott Kuala Lumpur?
You can check in from 3 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at JW Marriott Kuala Lumpur and nearby?
JW Marriott Kuala Lumpur has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near JW Marriott Kuala Lumpur?
Yes, there are 4 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include TWG Tea Salon & Boutique (3-min walk), Qba Latin Bar & Grill (5-min walk), and Hokkaido Ramen Santouka (5-min walk).
What's the area around JW Marriott Kuala Lumpur like?
JW Marriott Kuala Lumpur is in Kuala Lumpur City Centre, a short 5-minute walk from Bukit Bintang Station and 10 minutes' walk from Berjaya Times Square. Travelers say the area is walkable and good for shopping.

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

8.8/10

Staff & service

8.7/10

Amenities

8.7/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Mahomed, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chow, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Good Service but...
The staff there are friendly and polite. However, the noise pollution is really bad. The first night of stay, my rest was disturbed due to neighboring guests having conversations outside and calling out to each other.. from late night to early morning up to 4am plus when they were checking out!! The second night was much better but the third night was really bad. Up to 10pm plus, there were screaming, loud laughter and talking in the room opposite ours. Seems like more than 3 people having a party there, until the duty manager came up to talk to them. The hotel could do better with preventing noise pollution by covering the bottom of the door instead of having such a wide gap that allows the noise to travel.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good service!
The counter staff is professional & friendly. The service is fast. I had been staying hotels nearby but I will definitely choose j w Marriott for my future stays.
GUEK PENG, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very Good

Pleasant stay and most enjoyable
Nicholas, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome and great malls around the area.
Sarinah, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4days 3 nights family vacations
JW Marriott Bukit Bintang KL never fails to amaze us with the comfy room and friendly staff with excellent services.
Mohamed Rafi, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing, good location and 5 star service
Norfazila, 1-night family trip
Verified Hotels.com guest review