Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Pullman Kuala Lumpur City Centre Hotel & Residences

Luxury hotel with spa, near Pavilion Kuala Lumpur

  • Free WiFi and free parking
From
$69
  • Pullman Kuala Lumpur City Centre Hotel & Residences
  • Restaurant
  • Pool
  • Guest Room
  • Restaurant
1 / 74Restaurant
8.4Very Good
  • The apartment was nice and the staff was relatively helpful

    Apr 14, 2020

  • Everybody is very friendly, and their services including in-room dining, dinning, spa and…

    Feb 28, 2020

See all 630 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) and ALLSAFE (Accor Hotels) sanitization guidelines.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 607 guestrooms
  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Supervised childcare/activities (surcharge)
  • Connecting/adjoining rooms available
  • Separate bathtub and shower

What’s around

  • In Kuala Lumpur City Centre
  • Pavilion Kuala Lumpur - 7 min walk
  • Kuala Lumpur Convention Centre - 9 min walk
  • KLCC Park - 12 min walk
  • Suria KLCC Shopping Centre - 15 min walk
  • Petronas Twin Towers - 16 min walk
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Check availability

Please enter your dates
  • Deluxe Room
  • Deluxe Room
  • Executive Room, 2 Twin Beds (Club Lounge Access)
  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms
  • Executive Room, 1 King Bed (Club Lounge Access)
  • Deluxe Room (Premium)
  • Deluxe Room (Premium)
  • Deluxe Room (Grand)
  • Deluxe Room (Premium Grand)
  • Apartment, 3 Bedrooms
  • Executive Suite, 1 King Bed
  • Club Penthouse, 1 King Bed (Club Lounge Access)

Location

  • In Kuala Lumpur City Centre
  • Pavilion Kuala Lumpur - 7 min walk
  • Kuala Lumpur Convention Centre - 9 min walk

What’s around

Landmarks

  • In Kuala Lumpur City Centre
  • Pavilion Kuala Lumpur - 7 min walk
  • Kuala Lumpur Convention Centre - 9 min walk
  • KLCC Park - 12 min walk
  • Suria KLCC Shopping Centre - 15 min walk
  • Petronas Twin Towers - 16 min walk
  • Berjaya Times Square - 17 min walk
  • Kuala Lumpur Tower - 18 min walk
  • Petaling Street - 30 min walk
  • Merdeka Square - 32 min walk
  • Lot 10 Shopping Centre - 10 min walk

Getting around

  • Kuala Lumpur Intl. Airport (KUL) - 44 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 42 min drive
  • Kuala Lumpur Masjid Jamek Station - 30 min walk
  • Kuala Lumpur Sultan Ismail Station - 5 min drive
  • Kuala Lumpur KTM Komuter Station - 5 min drive
  • Raja Chulan Station - 7 min walk
  • Bukit Bintang Station - 11 min walk
  • Bukit Nanas Station - 17 min walk
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Hotel size

  • This hotel has 607 rooms
  • This hotel is arranged over 29 floors

Arriving/leaving

  • Check-in time 2:00 PM-10:00 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Malaysia may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Onsite valet parking (MYR 30 per day)
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Golfing nearby
  • Fitness facilities
  • Sauna
  • Arcade/game room

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 2002
  • Elevator
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available

Languages Spoken

  • Chinese
  • English
  • Filipino
  • Hindi
  • Indonesian
  • Malay

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • In-room massage available

Freshen up

  • Partially open bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Vibes Spa has massage/treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Sedap - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Red - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Enju - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open select days.

Blu Bar - Onsite bar. Open daily.

Terrace Poolside Grill - Onsite bar. Open daily.

Small print

Also known as

  • Hotel Prince Kuala Lumpur
  • Pullman Kuala Lumpur City Centre
  • Pullman Kuala Lumpur City Centre Hotel & Residences Hotel
  • Pullman Kuala Lumpur City Centre Hotel & Residences Kuala Lumpur
  • Kuala Lumpur Hotel Prince
  • Kuala Lumpur Prince
  • Kuala Lumpur Prince Hotel
  • Prince Hotel
  • Prince Hotel Kuala Lumpur
  • Prince Kuala Lumpur
  • Prince Kuala Lumpur Hotel
  • Pullman Kuala Lumpur City Centre Hotel

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Valet parking costs MYR 30 per day

Buffet breakfast is offered for an extra charge of MYR 65.00 for adults and MYR 32.50 for children (approximately)

Airport shuttle service is offered for an extra charge of MYR 300 per vehicle (one way)

Dial-up Internet access is available in guestrooms for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 12 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) and ALLSAFE (Accor Hotels) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: MYR 200.00 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Pullman Kuala Lumpur City Centre Hotel & Residences does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - 10:00 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Express check-out is available.
  • Yes, there are 4 onsite restaurants, featuring international cuisine. Nearby restaurants include Swingers Bar & Sports Lounge @ The Golf Club KL City Centre (3-min walk), Suki-Ya (3-min walk), and The Coffee Bean & Tea Leaf (4-min walk).
  • Yes, an airport shuttle is available. The charge is MYR 300 per vehicle one way.
8.4Very Good
  • 8.0Very Good

    The property is excellently positioned, being opposite the Pavilions shopping mall in the centre of KL. We took a one bedroom apartment, which was quite disappointing. No laundry or coffee backing facility, the bedroom had no window and very poor lighting.

    4 night romance trip, Feb 10, 2020

    Verified Expedia guest review

  • 2.0Poor

    AVOID AT ALL COSTS Stay at the mandarin or the Hyatt - This is a garbage 5 star hotel, better labeled as 2 stars and the difference is only $30 per night. After staying 12 nights at the mandarin I stayed here since my condo wasn’t ready to move into and I had already prepared my bags. I arrived at 12 am and for a 5 star hotel they only have 1 member at the front desk for check ins. I booked a CORNER room with a lower level interior because I mainly just wanted the view. I also had an accidental booking of 3 nights on top of my 1 night stay. Upon arrival for a 5 star hotel the CORNER room lower interior level smelled like wet carpet and was suffocating. I asked for a new room and they wanted to “upgrade” me to a NON CORNER but better interior. I mentioned I would appreciate having a room with the layout advertised (CORNER). They had a CORNER with UPGRADED interior but wanted me to pay $25 for the upgrade though they were the ones that wanted to put me in a layout not advertised. I just spent over $2500 to stay at the mandarin, this $25 was insignificant to me, but in principle I should not pay for this. This small hiccup foreshadowed more issues. They never cancelled my 3 day accidental booking (shocking), I had to be on the phone with Expedia for 2 hours to get a 50% refund and $200 in credit netting me $25 for 3 hours of my valuable time. AVOID AT ALL COSTS

    NOT5STARS, 1 night business trip, Feb 9, 2020

    Verified Expedia guest review

  • 10.0Exceptional

    As a tourist, this hotel is well located- walking distance to key places, and across the street from a vibrant mall that contains a supermarket and many restaurants.

    4 night trip, Jan 15, 2020

    Verified Expedia guest review

  • 8.0Very Good

    wonderful,splendid worth it value for money good location

    5 night family trip, Dec 23, 2019

    Verified Expedia guest review

  • 8.0Very Good

    CIGARETTE SMELL

    Booked 2 rooms. 1 from the residences - the apartment (1931) was so big with 2 BR & 2 bath room. Very nice BUT THE SMELL OF CIGARETTE WAS SO STONG all over the apartment. In fairness, they offer to move us to another apartment but the 2 kids love the bunk beds and will be a total disappointment for them as no other room with bunk beds. 1 room (2720) from the hotel side - room was nice, mattress and pillows were very good. BUT THE BATHROOM ALSO SMELLS CIGARETTE. At night when we were resting in bed, a strong smell Of cigarette also was noticed coming from the vents. All the rest were good and nice.

    Elizer Neil, 2 night family trip, Oct 14, 2019

    Verified Hotels.com guest review

  • 8.0Very Good

    Decent property. Residences side is a little old, but didn’t impact our experience

    5 night trip with friends, Sep 11, 2019

    Verified Expedia guest review

  • 10.0Exceptional

    Everything is good except the toilet. Small and low, seems not standard size. Look like kids toilet

    1 night trip, Sep 4, 2019

    Verified Orbitz guest review

  • 10.0Exceptional

    I don't know from where i can start very clean and nice service

    Aya, 4 night trip, Sep 2, 2019

    Verified Hotels.com guest review

  • 6.0Good

    This place is Ok

    😕it was an ok hotel with a weird smell, but then again everything in Malaysia smells Weird..the pool area was nice concierge was nice and clean. Everyone was attentive. But I had one weird experience, I’m one to never take hotel food/snacks/water/drinks NEVER only the free plastic water bottles. I called remove to clean after I left and I come back to open Avian glass water bottle....I cant imagine what else they did in my room....it was unsettling.... I left the next day....

    Ali, 4 night trip, Aug 18, 2019

    Verified Hotels.com guest review

  • 8.0Very Good

    Nice hotel. Except for construction around the property, great location. Breakfast was okay. Staff very friendly and helpful.

    EMG, 4 night family trip, Jun 24, 2019

    Verified Expedia guest review

See all 630 reviews