Mandarin Oriental Kuala Lumpur

Photo gallery for Mandarin Oriental Kuala Lumpur

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Royal Suite King Bed | Premium bedding, down comforters, minibar, in-room safe

Overview of Mandarin Oriental Kuala Lumpur

Mandarin Oriental Kuala Lumpur

5.0 star property
Luxury hotel with 4 restaurants, near Petronas Twin Towers

9.2/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is $141
Price available on 10/2/2022
Map
Kuala Lumpur City Centre, Kuala Lumpur, 50088
Main amenities
  • Daily housekeeping
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 2 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Children's pool
  • Spa tub
For families
  • Babysitting (surcharge)
  • Children's pool
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower

Choose dates to view prices

About this area

What's nearby

  • In Kuala Lumpur City Centre
  • KLCC Park - 3 min walk
  • Suria KLCC Shopping Centre - 3 min walk
  • Petronas Twin Towers - 7 min walk
  • Pavilion Kuala Lumpur - 11 min walk
  • Berjaya Times Square - 23 min walk
  • Kuala Lumpur Tower - 8 min drive
  • Petaling Street - 5 min drive
  • Merdeka Square - 11 min drive
  • Kuala Lumpur Sentral - 8 min drive
  • Mid Valley Megamall - 17 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive
  • Kuala Lumpur International Airport (KUL) - 52 min drive
  • Kuala Lumpur Pasar Seni Station - 5 min drive
  • Kuala Lumpur Sultan Ismail Station - 6 min drive
  • Kuala Lumpur Masjid Jamek Station - 30 min walk
  • KLCC Station - 9 min walk
  • Raja Chulan Station - 13 min walk
  • Bukit Nanas Station - 13 min walk
  • Airport shuttle (surcharge)

About this property

Mandarin Oriental Kuala Lumpur

5-star luxury hotel in the heart of Kuala Lumpur City Centre
Near Petronas Twin Towers and Pavilion Kuala Lumpur, Mandarin Oriental Kuala Lumpur provides a roundtrip airport shuttle, a poolside bar, and a terrace. Indulge in a body treatment, a manicure/pedicure, and a body scrub at the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants. Yoga classes and aerobics classes are offered at the gym; Mandarin Oriental Kuala Lumpur also has a coffee shop/cafe, a garden, and a hair salon. In addition to dry cleaning/laundry services and 3 bars, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), 2 outdoor tennis courts, and limo/town car service
  • An electric car charging station, wedding services, and meeting rooms
  • Guest reviews give top marks for the helpful staff and location
Room features
All 629 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces. Guest reviews highly rate the comfortable, spacious rooms at the property.
Other amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Flat-screen TVs with premium channels and DVD players
  • Wardrobes/closets, separate sitting areas, and composting

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Malay, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 629 rooms
  • Arranged over 30 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Please note that any special requests must be confirmed by contacting the hotel in advance.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite valet parking (MYR 36 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 4 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Supervised childcare (surcharge)

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • German
  • Indonesian
  • Italian
  • Japanese
  • Malay
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Mini-fridge
  • Free bottled water
  • Reusable coffee/tea filters
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Composting
  • Recycling
  • Local maps

Special features

Spa

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 118 for adults and MYR 59 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MYR 408.1 per vehicle (one-way, maximum occupancy 3)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for MYR 111.3 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Parking

  • Valet parking costs MYR 36 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

This property enforces a strict dress code in the club lounge. Shorts, tank tops, and slippers are not permitted.

Also known as

Kuala Lumpur Mandarin Oriental
Mandarin Oriental Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur
Mandarin Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur Hotel
Mandarin Oriental Kuala Lumpur Hotel
Mandarin Oriental Kuala Lumpur Kuala Lumpur
Mandarin Oriental Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does Mandarin Oriental Kuala Lumpur offer free cancellation for a full refund?
Yes, Mandarin Oriental Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mandarin Oriental Kuala Lumpur?
As of Sep 27, 2022, prices found for a 1-night stay for 2 adults at Mandarin Oriental Kuala Lumpur on Oct 2, 2022 start from $141, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mandarin Oriental Kuala Lumpur?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mandarin Oriental Kuala Lumpur?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Mandarin Oriental Kuala Lumpur?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Mandarin Oriental Kuala Lumpur?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
Is airport shuttle service offered by Mandarin Oriental Kuala Lumpur?
Yes, an airport shuttle is available. The charge is MYR 408.1 per vehicle one-way.
What are the check-in and check-out times at Mandarin Oriental Kuala Lumpur?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-out is available.
What is there to do at Mandarin Oriental Kuala Lumpur and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes aerobics, Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Mandarin Oriental Kuala Lumpur also has 3 bars, an outdoor pool, and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Mandarin Oriental Kuala Lumpur?
Yes, there are 4 onsite restaurants. Nearby restaurants include Marini's on 57 - Restaurant (3-min walk), Aseana Cafe (4-min walk), and Lai Po Heen (4-min walk).
Does Mandarin Oriental Kuala Lumpur have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Mandarin Oriental Kuala Lumpur like?
Mandarin Oriental Kuala Lumpur is in Kuala Lumpur City Centre, a short 9-minute walk from KLCC Station and 7 minutes' walk from Petronas Twin Towers. Travelers give top marks for the hotel's prime location.

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

A lovely treat
Had 3 nights in a suite with my family. Had a lovely time and it was a great base to enjoy KL from. The room itself exceeded our expectations. Breakfast was low point. Expensive, very busy and not at all interesting food.
John, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Service with excellence
Service was excellent. Staff were very attentive to my needs and service always came with a smile. I would like to mention in particular Mr Firdaus who constantly check in with me during breakfast to see that I had what I needed. Staff would greet me whenever they saw me, so very pleasant.
Wong, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jose, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Nice hotel, service, food and bar let’s if down
Bar isn’t really nice, service issues. Food choose is very westernised in restaurants and by pool. If you want a western hotel then this will work for you. If you’re on a business trip and like nice bars and local food then this isn’t right.
D, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

YOUNG KI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Muhamad, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Gerallt Wyn, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Enjoyed
Great stay 5 stars standard
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lu, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel
Nice hotel. Well located. Staff were friendly and made effort to accommodate requests.
1-night business trip
Verified Hotels.com guest review