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Grand Hyatt Kuala Lumpur, Kuala Lumpur

5-star5 stars
12 Jalan PinangKuala Lumpur50450Malaysia

Luxury hotel with spa, near Petronas Twin Towers
  • Free WiFi and free parking
  • Luxury Hotel
Exceptional9.4
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
WiFi
Good internet service
494See all 494 Hotels.com reviews
From 3,034 reviewsTripAdvisor Traveller Rating

Grand Hyatt Kuala Lumpur, Kuala Lumpur

from $166
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  • Deluxe Room, 1 King Bed (Tower View)
  • Room, 1 King Bed (Tower View)
  • Grand Twin Room, View
  • Club Room, 1 King Bed
  • Club Twin Room
  • Grand, Deluxe Room, 1 King Bed
  • Grand Room, 1 King Bed
  • Grand Twin Room
  • Room, 1 King Bed, Garden View
  • Club Room, 1 King Bed, Garden View
  • Grand Suite (Tower View)
  • Grand, Suite
  • Club Room, 1 King Bed (Tower View)
  • Club Twin Room (Tower View)
  • Suite (Diplomat)
  • Grand, Executive Suite
  • Club Room, Garden View
  • Deluxe Room (Tower View)
  • Suite, Garden View

At a glance

Key facts

Hotel size

  • This hotel has 412 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Full-service spa
Working away
  • Business center
  • Number of meeting rooms - 6
  • Conference space
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2012
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

JP teres - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

THIRTY8 - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Poolside - This poolside restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Grand Hyatt Kuala Lumpur, Kuala Lumpur’s small print

Also known as

  • Grand Hyatt Kuala Lumpur
  • Grand Hyatt Kuala Lumpur Hotel
  • Kuala Lumpur Grand Hyatt

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Rollaway beds are available for MYR 80 per night

Buffet breakfast is offered for an extra charge of MYR 88 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Grand Hyatt Kuala Lumpur, Kuala Lumpur

Landmarks

  • In Golden Triangle
  • Petronas Twin Towers (7-minute walk)
  • Petaling Street (34-minute walk)
  • Merdeka Square (37-minute walk)
  • Suria KLCC Shopping Centre (12-minute walk)
  • Pavilion Kuala Lumpur (14-minute walk)
  • Kuala Lumpur Tower (22-minute walk)
  • Jamek Mosque (32-minute walk)

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) 30-min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) 47-min drive
  • Kuala Lumpur Station 11-min drive
  • Kuala Lumpur Salak Selatan KTM Komuter Station 12-min drive
  • Kuala Lumpur Sentral Station 13-min drive
  • KLCC Station 14-min walk
  • Dang Wangi Station 18-min walk
  • Ampang Park Station 22-min walk
  • Free self parking

Recent reviews

Exceptional 9.4 From 494 reviews

Grand Hyatt Kuala Lumpur, Kuala Lumpur
Exceptional10.0
Great Stay! do not book any place else!
great stay all the way:)
Florent, us2 night trip
Grand Hyatt Kuala Lumpur, Kuala Lumpur
Exceptional10.0
Prime location. Staff adheres to high standards of professionalism. Will definitely come back.
Peter, us1 night trip
Grand Hyatt Kuala Lumpur, Kuala Lumpur
Exceptional10.0
Great Stay
Great Comfort and Enjoyment
Leong, us1 night trip
Grand Hyatt Kuala Lumpur, Kuala Lumpur
Exceptional10.0
Spectacular high rise Hotel in KL
The Hyatt is located in the golden triangle touristic zone in KLCC, right next to the Petronas Tower. The Hotel rooms are in floors 20 to 37 and they have spectacular views. The rooms are large, modern and very comfortable. Service is impecable. The breakfast is one of the best I have ever seen with all types of food, western, malay, chinese, middle eastern, etc...
Alejandro, us5 night business trip
Grand Hyatt Kuala Lumpur, Kuala Lumpur
Very Good8.0
Overall solid - but some annoyances
Wanted to give 5stars - facilities and rooms are great, and most of the staff were friendly and professional. Love the pool. But a few things: The concierge, while friendly and trying hard, were kinda incompetent. In one case we asked for a reservation at a restaurant...they told us they kept trying to contact the restaurant with no luck - 2 days go by like this... finally within 2hrs of our requested time, we went online ourselves and we're able to book in 2 minutes (not even speaking the language). Another time we had requested a taxi be arranged - not only was it not ready when requested - but they did a terrible job of communicating to the driver where to take us. The concierge just gave a general neighborhood and the poor driver had no idea where beyond that (this was after 5 minutes of exchange between the concierge and driver in the heat, and us asking the concierge at the end if the driver really knew and getting a weird brush off response)... so sure enough we ended up guiding the driver turn by turn with our own cell gps (and paying for the data roaming all along) - we would have been better off avoiding the concierge completely. Another time they called us 3 times within an hour to ask if we needed transportation for check out when we had already coordinated it the day before - in this instance they apologized and brought us chocolate treats as an apology. Good intentions, just disorganized. The food is mediocre and elevator system could use some work
Nina, us4 night romance trip

See all reviews

Grand Hyatt Kuala Lumpur, Kuala Lumpur

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