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The Pontchartrain Hotel

Property class: 4
Pet-friendly hotel with 2 restaurants, connected to a rail/subway station, near Magazine Street

Choose dates to view prices

On the famous Magazine Street, The Pontchartrain Hotel offers a stylish retreat with 2 bars and 3 on-site restaurants serving American cuisine. Connect to in-room WiFi, take advantage of laundry services, and enjoy express check-out.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (10)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Breakfast available
  • Valet parking
  • Coffee shop/cafe
  • 24-hour front desk
  • ATM/banking services
  • Laundry service
  • Luggage storage
  • Porter/bellhop

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Laundry service
$146 nightly
The total price is $173
May 12 - May 13
Total with taxes and fees

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room (Product API Enablement)

Premium bedding, minibar, in-room safe, individually decorated

Room (Product API Enablement)

  • Sleeps 1
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Clio King)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed (Clio King)

9.2 out of 10
Wonderful
(13 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Calliope King Suite)

Superior Suite, 1 King Bed (Calliope King Suite) | Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, 1 King Bed (Calliope King Suite)

8.0 out of 10
Very good
(5 reviews)
  • 712 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Erato Double)

Standard Room, 2 Double Beds (Erato Double) | Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Double Beds (Erato Double)

  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Clio King City View)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View (Clio King City View)

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Clio King Accessible)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed (Clio King Accessible)

8.0 out of 10
Very good
(5 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Euterpe Two Queen)

Deluxe Room, 2 Queen Beds (Euterpe Two Queen) | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds (Euterpe Two Queen)

10.0 out of 10
Exceptional
(2 reviews)
  • 498 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Multiple Beds (Thalia Family Suite)

Superior Suite, Multiple Beds (Thalia Family Suite) | Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, Multiple Beds (Thalia Family Suite)

8.0 out of 10
Very good
(1 review)
  • 534 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite)

Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) | Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite)

  • 996 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite)

Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite)

8.0 out of 10
Very good
(1 review)
  • 712 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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May 10 - May 11
Total with taxes and fees
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About the neighborhood

Map
2031 St. Charles Avenue, New Orleans, LA, 70130

What's nearby

  • Magazine Street - 8 min walk - 0.7 km
  • National World War II Museum - 16 min walk - 1.4 km
  • Smoothie King Center - 2 min drive - 2.2 km
  • Caesars Superdome - 2 min drive - 2.2 km
  • Ernest N. Morial Convention Center - 3 min drive - 2.2 km

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive
  • New Orleans Union Passenger Terminal - 20 min walk
  • St. Charles at Josephine Stop - 1 min walk
  • St. Charles at St. Andrew Stop - 1 min walk
  • Saint Charles at Jackson Stop - 2 min walk

Restaurants

  • ‪Hot Tin - ‬1 min walk
  • ‪Houston's Restaurant - ‬3 min walk
  • ‪Lagniappe Bakehouse & Coffee - ‬8 min walk
  • ‪HiVolt Coffee - ‬9 min walk
  • ‪Tacos & Beer - ‬6 min walk

About this property

The Pontchartrain Hotel

The Pontchartrain Hotel puts you just a 5-minute drive from Ernest N. Morial Convention Center and Port of New Orleans. Guests looking for a bite to eat can check out Silver Whistle Cafe, one of 2 restaurants, which serves American cuisine and is open for breakfast and lunch. Also, Caesars Superdome and Smoothie King Center are just a 5-minute drive away. Fellow travelers say great things about the helpful staff and restaurant. The property is just a short walk from public transportation: St. Charles at Josephine Stop and St. Charles at St. Andrew Stop are steps away.

At a glance

DONE

Hotel size

    • 106 rooms
    • Arranged over 13 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (USD 55.69 per day; includes in/out privileges)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop

What to do

  • Free use of nearby fitness center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1927
  • ATM/banking

Accessibility

  • Elevator
  • Elevator door width (inches): 38
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Television

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Turndown service
  • Alarm clock
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Silver Whistle Cafe - This café specializes in American cuisine and serves breakfast, lunch, and light fare.
Jack Rose - This fine-dining restaurant specializes in southern cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Bayou Bar - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Hot Tin - Onsite rooftop bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 250 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 23.35 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness center access
    • Health club access
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Nearby fitness center access
    • Phone calls (may be limited)

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 20 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

  • Valet parking costs USD 55.69 per day with in/out privileges

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Frequently asked questions

Does The Pontchartrain Hotel offer free cancellation for a full refund?

Yes, The Pontchartrain Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Pontchartrain Hotel?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at The Pontchartrain Hotel?

Yes. Valet parking costs USD 55.69 per day.

What are the check-in and check-out times at The Pontchartrain Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at The Pontchartrain Hotel?

No, this hotel doesn't have a casino, but Caesars New Orleans Casino (4-min drive) and Fair Grounds Race Course (8-min drive) are both nearby.

What is there to do at The Pontchartrain Hotel and nearby?

The Pontchartrain Hotel has 2 bars.

Are there restaurants at or near The Pontchartrain Hotel?

Yes, there are 2 onsite restaurants, featuring American cuisine.

What's the area around The Pontchartrain Hotel like?

The Pontchartrain Hotel is in Lower Garden District, a short 1-minute walk from St. Charles at Josephine Stop and 16 minutes' walk from National World War II Museum. Travelers say that the hotel is in a great location.

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Reviews

The Pontchartrain Hotel Reviews

8.8

Excellent

8.8

Cleanliness

8.2

Amenities

9.0

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The on-site restaurants and dining options were highly praised for their quality and convenience. (22 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Restaurant
Rooftop bar
Bar
Food
View
Bed
Ambience

Reviews

Verified

10/10 Exceptional

The staff was excellent and the room was pristine. The rooftop bar is stunning and the cafe below is really nice, as well.
Zachary, 4-night trip
Verified

8/10 Very good

Great location
Kelley, 2-night trip
Verified

8/10 Very good

Location great. Near Garden District and Magazine shops. On streetcar line so easy access to French Quarter, and WW2 museum, etc.
Ellen, 4-night trip
Verified

10/10 Exceptional

The staff was great
Matt, 1-night trip
Verified

8/10 Very good

Clean rooms, nice staff, great bars in the hotel.
Amy, 5-night trip
Verified

10/10 Exceptional

Adorable and clean room and amazing design all around. Hot Tin is fantastic as well
Stefanie, 1-night trip
Verified

10/10 Exceptional

Stayed at the hotel while visiting Tulane University. The easy access to the trolly provided great transportation without using Ubers. Super friendly staff and gorgeous well appointed rooms. We also loved the cafe and bar on the first floor and the rooftop bar and view was the cherry on top!
Jill, 1-night trip
Verified

10/10 Exceptional

I was worried about the low reviews for the Ponchartrain. Nothing to worry about! I had a great stay. No funky smells, no rude employees, and the AC worked. I loved the character and history of the hotel as well as the neighborhood.
carrie, 3-night trip
Verified

10/10 Exceptional

I didn't drink at the Bar or eat breakfast.
Jack, 1-night trip
Verified

8/10 Very good

Staff was great. Good food selections in lounge
Elaine, 1-night trip
Verified

10/10 Exceptional

Stayed during Mardi Gras. The parade is just across the street. You can ask uber dropped you at the back street residence to avoid traffic. Old but nice & with hotel character.
Alvin, 3-night trip
Verified

10/10 Exceptional

Great situation, smaller room than expected, excellent food & fantastic rooftop bar
Primrose, 4-night trip
Verified

10/10 Exceptional

Overall really great stay. Comfortable beds, clean rooms and a great view of the city! Loved the direct access to the trolley just outside the hotel and also the breakfast at Silver Whistle downstairs was phenomenal - loved The Avenue truffle egg jar. Never made it upstairs to the rooftop because kids aren’t allowed up there but heard it’s really beautiful. One thing that would have been helpful would be larger shampoo/comdutioner/body wash bottles in the room, not really enough to accommodate four people.
Miranda, 3-night trip
Verified

10/10 Exceptional

Stylish hotel with nice comfortable rooms and a nice breakfast spot.
Jay, 3-night trip
Verified

10/10 Exceptional

Beautiful Hotel and wonderful friendly staff
Elizabeth, 5-night trip
Verified

8/10 Very good

Everyone was so polite. Great food and good service and location.
Jill, 4-night trip
Verified

8/10 Very good

the rooms were clean, what really stood out was the ambience and charm of the Hotel, it brought you back to the 1920's and the Jazz era.
Roger, 5-night trip
Verified

8/10 Very good

Great restaurant, coffee shop, and jazz bar downstairs. Not a lot of amenities and an old building but charming with easy access to street car. Appreciate being able to leave the keys with the front desk.
Audrey, 4-night trip
Verified

10/10 Exceptional

The Pontchartrain Hotel provides a taste of New Orleans’ charm. Located in the Garden District, it's an easy walk to historic 19th-century mansions, oak-lined streets and shops and cafes. Our room had a New Orleans vibe.
Beverly, 6-night trip
Verified

10/10 Exceptional

Beautiful historic hotel with great restaurants, perfect location in the Garden District with very easy access to cable cars. Always my favorite place to stay in NOLA!
Jorge, 3-night trip
Verified

10/10 Exceptional

Charm of the Hotel! Level of Friendliness!
Kat, 1-night trip
Verified

8/10 Very good

Nice Vintage vibe. Clean room. Huge bathroom with good shower.
robert, 1-night trip
Verified

2/10 Poor

Great location, always has been solid in prior stays. This time was the single worst check-in experience in my >50 years of travel abroad and domestically
Sidney, 1-night trip
Verified

8/10 Very good

Cute boutique style hotel!
Meagan, 2-night trip
Verified

8/10 Very good

Clean room. Downstairs bar is great. View from rooftop bar is awesome
Alan, 1-night trip