The Pontchartrain Hotel

Property class: 4
Pet-friendly hotel with 2 restaurants, connected to a rail/subway station, near Magazine Street

Choose dates to view prices

When you stay at The Pontchartrain Hotel, you'll be within a 15-minute walk of Magazine Street and National World War II Museum. Guests looking for a bite to eat can check out Silver Whistle Cafe, one of 2 restaurants, which serves American cuisine and is open for breakfast and lunch. Also, Ernest N. Morial Convention Center and Port of New Orleans are just a 5-minute drive away. Fellow travelers say great things about the helpful staff and restaurant. The property is just a short walk from public transportation: St. Charles at Josephine Stop and St. Charles at St. Andrew Stop are steps away.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
$121 nightly
The current price is $144 total
Total with taxes and fees
Nov 10 - Nov 11

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed (Clio King)

A bedroom with a bed, a chair, a desk, and a window with curtains.

Standard Room, 1 King Bed (Clio King)

9.4 out of 10
Exceptional
(18 reviews)
  • 424 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Calliope King Suite)

A neatly made bed with a pink robe, a patterned pillow, and a bedside table with a lamp and flowers.

Superior Suite, 1 King Bed (Calliope King Suite)

8.4 out of 10
Very good
(6 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Erato Double)

A round table with a book, glasses, and a small plant.

Standard Room, 2 Double Beds (Erato Double)

  • 424 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Clio King City View)

A city skyline with various buildings, including a prominent tower and several high-rise structures.

Deluxe Room, 1 King Bed, City View (Clio King City View)

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • 424 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Clio King Accessible)

A hotel room with a large bed, a chandelier, a desk, and a chair.

Standard Room, 1 King Bed (Clio King Accessible)

9.0 out of 10
Wonderful
(9 reviews)
  • 424 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Euterpe Two Queen)

A neatly made bed with a pink robe, a patterned pillow, and a bedside table with a lamp and flowers.

Deluxe Room, 2 Queen Beds (Euterpe Two Queen)

7.4 out of 10
Good
(3 reviews)
  • 510 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Multiple Beds (Thalia Family Suite)

A hotel room with two beds, a chandelier, and a city view.

Superior Suite, Multiple Beds (Thalia Family Suite)

8.6 out of 10
Excellent
(4 reviews)
  • 532 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite)

A spacious living room with a grand piano, comfortable seating, and a large window with curtains.

Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite)

  • 981 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite)

A neatly made bed with a pink robe, a patterned pillow, and a bedside table with a lamp and flowers.

Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite)

8.0 out of 10
Very good
(1 review)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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The price is $162
Nov 8 - Nov 9
Total with taxes and fees
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About the neighborhood

Map
2031 St. Charles Avenue, New Orleans, LA, 70130

What's nearby

  • Magazine Street - 8 min walk - 0.7 km
  • National World War II Museum - 16 min walk - 1.4 km
  • Ernest N. Morial Convention Center - 2 min drive - 1.4 km
  • Caesars Superdome - 2 min drive - 1.9 km
  • Port of New Orleans - 3 min drive - 1.8 km

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive
  • New Orleans Union Passenger Terminal - 20 min walk
  • St. Charles at Josephine Stop - 1 min walk
  • St. Charles at St. Andrew Stop - 1 min walk
  • Saint Charles at Jackson Stop - 2 min walk

Restaurants

  • ‪Igor's Bar And Grill - ‬1 min walk
  • ‪Hot Tin - ‬1 min walk
  • ‪Houston's Restaurant - ‬3 min walk
  • ‪Juan's Flying Burrito - ‬9 min walk
  • ‪Seawitch Restaurant & Oyster Bar - ‬6 min walk

About this property

The Pontchartrain Hotel

  • When you stay at The Pontchartrain Hotel, you'll be within a 15-minute walk of Magazine Street and National World War II Museum. Guests looking for a bite to eat can check out Silver Whistle Cafe, one of 2 restaurants, which serves American cuisine and is open for breakfast and lunch. Also, Ernest N. Morial Convention Center and Port of New Orleans are just a 5-minute drive away. Fellow travelers say great things about the helpful staff and restaurant. The property is just a short walk from public transportation: St. Charles at Josephine Stop and St. Charles at St. Andrew Stop are steps away.

At a glance

CHECK-IN
4:00pm
CHECK-OUT
11:00am

Hotel size

    • 106 rooms
    • Arranged over 13 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite valet parking (USD 55.69 per day; includes in/out privileges)

Other information

    • Smoke-free property

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Reviews

The Pontchartrain Hotel Reviews

8.8

Excellent

8.8

Cleanliness

8.2

Amenities

9.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The on-site restaurants, including Jack Rose and the Silver Whistle cafe, were highly praised for their excellent food and ambiance. (78 reviews)
  • The rooftop bar, Hot Tin, offered amazing views of the city. (4 reviews)
  • Valet parking was available and considered safe and worth the cost. (8 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
Location
Restaurant
Rooftop bar
Bar
Food
View
Bed
Ambience

Reviews

Verified review

10/10 Exceptional

Second time staying at the Ponchartrain, and it was excellent. Keep in mind this is an older hotel so you’re getting vintage-ish furniture, great view of the city, rooftop bar, classic New Orleans vibes, large bathrooms, and fairly quiet rooms given the solid structure of the building. Staff is friendly and very helpful. And there is a coffee shop attached in case you’re too cooked to walk anywhere else for breakfast.
Verified review

10/10 Exceptional

Clean and quiet hotel. Easy walk to street car. Helpful and friendly staff
Verified review

10/10 Exceptional

Great location. Great bars and restaurants in the hotel. Staff was hospitable and friendly.
Verified review

10/10 Exceptional

Gorgeous hotel! Trolley stop out front. Quiet! 3 terrific restaurants in the hotel! Best part was the rooftop bar Hot Tin!
Verified review

10/10 Exceptional

The entire staff was great. From the time we checked in until we left. I had a great time. This was my best experience in NOLA
Verified review

10/10 Exceptional

The accommodations were perfect
Verified review

10/10 Exceptional

I love the Ponchatrain! I stay here regularly when I come into town to visit my sister. I sleep like a baby and the le labo toiletries is such a lovely bonus!! Great uptown location as well
Verified review

8/10 Very good

Great location
Verified review

10/10 Exceptional

Really enjoyed this place! Staff did a great job, room was clean, bar & restaurant staff were amazing!
Verified review

8/10 Very good

Clean rooms, nice staff, great bars in the hotel.
Verified review

10/10 Exceptional

The staff was excellent and the room was pristine. The rooftop bar is stunning and the cafe below is really nice, as well.
Verified review

10/10 Exceptional

Stylish hotel with nice comfortable rooms and a nice breakfast spot.
Verified review

10/10 Exceptional

Very nice staff. Comfy beds. Nice sheets and pillows. Great bar downstairs and on the roof top. Super location.
Verified review

10/10 Exceptional

Beautiful Hotel and wonderful friendly staff
Verified review

10/10 Exceptional

Lovely view from the room, great bed and room was large and comfortable! Nice with bathrobes! Great views from rooftop bar! Great location. Free parking on the street! Street car stop right outside hotel. Great neighborhood to walk in!
Verified review

10/10 Exceptional

The rooms were clean and spacious! The staff was extremely courteous and helpful. Excellent neighborhood with shopping and restaurants. The tin roof and bayou bars were top notch
Tin Roof bar
Tin Roof
Tin toof
Verified review

10/10 Exceptional

Friendly staff. Charming room and great location in Garden District.
Verified review

8/10 Very good

Lots of character in this place. Staff was VERY courteous.
Verified review

10/10 Exceptional

Great staff!
Verified review

10/10 Exceptional

I guess I could have stayed at the Virgin Hotel Nee Orleans. Or at other snazzy places. But staying at the Pontchartrain and its storied past, I felt I was connecting with New Orleans and its history in a deeper way. I especially liked the Silver Whistle cafe, the Bayou Bar and its excellent jazz offerings, the views from the Tin Roof (named after Tennessee Williams’ “Cat on a Hot Tin Roof,” of course), and the Jack Rose restaurant. I highly recommend!
Verified review

8/10 Very good

Staff was great. Good food selections in lounge
Verified review

10/10 Exceptional

We enjoyed our stay immensely! Staff were awesome, music in the bar was mind blowing, rooftop bar was fun - but we were shocked by the amount of "TAX" that were added on to our stay - Amenity Fee, State Tax, Convention and Tourism Tax, City Tax, and a Parking Tax on top of the Valet service. It won't deter us from recommending the place, or returning - it was just an unexpected surprise.
Verified review

10/10 Exceptional

The view from Hot Tin was great but be weary of new friends offering to take your picture. I wont hold that againts the bar tho. Loved our huge room and the bed was really nice. It was quite and the desk and valet people were very nice. I would stay again.
Verified review

10/10 Exceptional

Great situation, smaller room than expected, excellent food & fantastic rooftop bar
Verified review

10/10 Exceptional

We enjoyed the hotel very much. It is in a great location, very easy to get around on the street car line. The room was spacious, and the staff was very helpful and super nice. The jazz bar was great, and the coffee spot was delicious.