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1 room, 2 adults

Ace Hotel New Orleans, New Orleans

4-star4 stars
600 Carondelet StreetNew OrleansLA70130United States of America

4-star hotel with 3 restaurants, near National World War II Museum
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Fabulous8.8
Location
Great location
Vibe
Awesome vibe
Food
Delicious food
Service
Fantastic service
554See all 554 Hotels.com reviews
From 406 reviewsTripAdvisor Traveller Rating

Ace Hotel New Orleans, New Orleans

from $125
  • Deluxe Room, 1 King Bed, Non Smoking (Medium Room)
  • Deluxe Double Room, Non Smoking (2 Full Beds)
  • Deluxe Room, 1 King Bed, Non Smoking (Large Room)
  • Deluxe Room, 1 King Bed, Non Smoking (Corner Room)
  • Suite, 1 King Bed, Non Smoking

What’s around Ace Hotel New Orleans, New Orleans

Landmarks

  • In Central Business District
  • Mercedes-Benz Superdome - 15 min walk
  • National World War II Museum - 10 min walk
  • Jackson Square - 20 min walk
  • Ernest N. Morial Convention Center - 20 min walk
  • French Market - 24 min walk
  • Lafayette Square - 2 min walk
  • St Patricks Church - 5 min walk

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 22 min drive
  • New Orleans Union Passenger Terminal - 11 min walk
  • Valet parking (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 234 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Restrictions apply *

  • 1 per room

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Nightclub
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Year Built
  • Elevator/lift
  • ATM/banking
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Joesephine Estelle - This restaurant serves breakfast, brunch, lunch, and dinner. Happy hour is offered.

Alto - This poolside rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).

Seaworthy - This bar specializes in southern cuisine and serves dinner and light fare. Happy hour is offered.

Ace Hotel New Orleans, New Orleans’s small print

Also known as

  • Ace New Orleans

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 25.00 per night

Optional extras

Early check-in can be arranged for an extra charge of USD 75 (subject to availability)

Valet parking costs USD 39 per day

Rollaway beds are available for USD 45.00 per night

Breakfast costs between USD 15 and USD 20 per person (approximately)

Pets are allowed for an extra charge of USD 25.00 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 554 reviews

Ace Hotel New Orleans, New Orleans
Fair4.0
Overcharged no customer satisfaction
Not Good. Spent one night got charged for 3. Hotel offered no compensation. Manager is horrible! Parking is horrible!
Michael, us1 night trip
Ace Hotel New Orleans, New Orleans
Fair4.0
Very disappointing
Disappointing stay. Went down for a wedding and I had a suite booked, but they put us in a "Premium" room instead. The clerk kept on and on about how it was one of their top rooms, but it was very disappointing. The room was dark and since it was near their rooftop bar and pool it was pretty noisy. The water closet for the toilet was...small. The door was less than a couple of feet from the front of the toilet which made it very awkward and difficult to use without opening the door before you got up or closing it after you sat down. Went to the rooftop bar and couldn't get a drink because their computer was down, they wouldn't take cash, and he said we couldn't charge it to our room...because the computer was down. Very little water pressure and an uncomfortable bed topped it off. The Ace is a trendy boutique hotel, but it is way overpriced for the service and comfort of the stay. I would not recommend and will not stay there again. Very disappointed and not worth the $500+ I spent.
Bill, us1 night trip
Ace Hotel New Orleans, New Orleans
Exceptional10.0
Ace was Aces
Really enjoyed the hotel it has a slightly funky and different vibe. Two of the perks and a great reason to stay here are the coffee shop downstairs and the lovely pool/rooftop
Neil, us1 night trip
Ace Hotel New Orleans, New Orleans
Fair4.0
Not worth the price
Had several issues. 1) TV remote never worked - we asked 3 times to have it fixed and then just gave up b/c it clearly wasn't going to get fixed. 2) Cleaning crew didn't replace used towels so we had to call down to front desk twice to get new towels restocked. 3) Parking was kind of a nightmare. We were told not to valet b/c we needed our car early in the am to go fishing and they couldn't guarantee someone would be there to get our car for us which left us struggling to find street parking all weekend. 4) We tried to go to the rooftop pool - it was closed b/c of weather. which was understandable. but when it cleared up, I called down to the front desk to see if the pool was opened, they said it was, so we put on our suits and headed up only to find out it was still closed. There just wasn't very good communication throughout the hotel and staff while we were there. Normally, I wouldn't worry b/c these are what I call 'first world problems' but for the price of the hotel, I thought it was unacceptable. I would not recommend this hotel to anyone, nor will I stay there again.
Trisha, us3 night trip
Ace Hotel New Orleans, New Orleans
Exceptional10.0
Great for one night; Not great for meetings
The Ace is a super cool hotel, very funky and hip. I attended for a conference and the meeting space felt a bit dark and loud. The rooms are nice but the beds/mattresses aren't super comfortable. I would stay again for one night, but not for multiple nights.
Stacy, us3 night trip

See all reviews

Ace Hotel New Orleans, New Orleans

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