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Ace Hotel New Orleans

Photo gallery for Ace Hotel New Orleans

Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Terrace/patio

Overview of Ace Hotel New Orleans

Ace Hotel New Orleans

4.0 star property
4-star hotel with 3 restaurants, near Canal Street

8.8/10 Fabulous

1,012 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Air conditioning
The price is $154
Price available on 2/12/2023
Map
600 Carondelet Street, New Orleans, LA, 70130

Room options

About this area

What's nearby

  • In New Orleans Central Business District
  • Canal Street - 8 min walk
  • Bourbon Street - 8 min walk
  • National World War II Museum - 9 min walk
  • Harrah's New Orleans Casino - 10 min walk
  • Caesars Superdome - 11 min walk
  • Ernest N. Morial Convention Center - 13 min walk
  • Julia Street Cruise Terminal - 16 min walk
  • Jackson Square - 18 min walk
  • Port of New Orleans - 25 min walk
  • Smoothie King Center - 2 min drive

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive
  • New Orleans Union Passenger Terminal - 11 min walk
  • St Charles at First Street Tram Stop - 26 min walk

Restaurants

  • Herbsaint - 2 min walk
  • Desi Vega's Steakhouse - 3 min walk
  • Cafe at the Square - 3 min walk
  • Juan's Flying Burrito - 3 min walk
  • Maypop Restaurant - 3 min walk

About this property

Ace Hotel New Orleans

Ace Hotel New Orleans features a nightclub and puts you within a 10-minute walk of Canal Street and Bourbon Street. Guests can take a dip in the outdoor pool or grab a bite to eat at Joesephine Estelle, which is one of 3 restaurants and serves breakfast, lunch, and dinner. A poolside bar, a 24-hour fitness center, and a fitness center are other highlights at this upscale hotel. The helpful staff and bar get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 234 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3 PM - 11:00 PM
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (1 per room)*
  • Restrictions apply*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured onsite valet parking (USD 54 per day; includes in/out privileges)

Property amenities

Food and drink

  • Cooked-to-order breakfast each morning (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Nightclub

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Joesephine Estelle - This restaurant serves breakfast, brunch, lunch, and dinner. Happy hour is offered.
Alto - This poolside rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).
Seaworthy - This bar specializes in southern cuisine and serves dinner and light fare. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Destination fee: USD 27.38 per accommodation, per night

Optional extras

  • Breakfast costs between USD 15 and USD 45 per person (approximately)
  • Early check-in can be arranged for an extra charge of USD 75 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 45.0 per night

Pets

  • Pet deposit: USD 25.00 per night
  • Pets are allowed for an extra charge of USD 25.00 per accommodation, per night

Parking

  • Secured valet parking costs USD 54 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and lunch, and also through room service.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Ace New Orleans
Ace Hotel New Orleans Hotel
Ace Hotel New Orleans New Orleans
Ace Hotel New Orleans Hotel New Orleans

Frequently asked questions

Does Ace Hotel New Orleans offer free cancellation for a full refund?
Yes, Ace Hotel New Orleans does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Ace Hotel New Orleans?
As of Jan 30, 2023, prices found for a 1-night stay for 2 adults at Ace Hotel New Orleans on Feb 12, 2023 start from $154, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Ace Hotel New Orleans?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ace Hotel New Orleans?
Yes, there's an outdoor pool.
Are pets allowed at Ace Hotel New Orleans?
Yes, pets are welcome, with a limit of 1 per room. There's a charge of USD 25.00 per accommodation, per night, and there's also a deposit of USD 25.00 per night.
Is parking offered on site at Ace Hotel New Orleans?
Yes. Valet parking costs USD 54 per day.
What are the check-in and check-out times at Ace Hotel New Orleans?
You can check in from 3 PM - 11:00 PM. There's a charge of USD 75 for early check-in (subject to availability). Check-out time is noon.
Is there an onsite casino at Ace Hotel New Orleans?
No, this hotel doesn't have a casino, but Harrah's New Orleans Casino (10-min walk) and Fair Grounds Race Course (7-min drive) are both nearby.
What is there to do at Ace Hotel New Orleans and nearby?
Ace Hotel New Orleans has a nightclub and an outdoor pool, as well as a 24-hour fitness center and a garden.
Are there restaurants at or near Ace Hotel New Orleans?
Yes, there are 3 onsite restaurants, featuring alfresco dining and southern cuisine. Nearby restaurants include Maypop Restaurant (3-min walk), Willa Jean (4-min walk), and Johnny Sanchez (4-min walk).
What's the area around Ace Hotel New Orleans like?
Ace Hotel New Orleans is a short 8-minute walk from Canal Street and 8 minutes' walk from Bourbon Street. Travelers recommend the hotel for its walkable location.

Reviews

8.8

Fabulous

8.8/10

Cleanliness

8.9/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Loved it !
Exceptional check in, service and stay. Great vibe, people and food. Can’t wait to return.
Sydney, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

8/10 Very Good

6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Haiuyen, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Disappointed
The pool (Alto) was closed during business hours, I talked to the front desk and they acted clueless and helpless about the situation, no rush to find out why. No mention of the bar being under construction on website either
Michelle, 1-night family trip
Verified Hotels.com guest review

6/10 Good

OK stay
I was looking forward to staying at the Ace after staying in other properties by the same chain. Public areas are great but the rooms are disappointing. Dark, unresolved, not space to open your luggage.
Noam, 3-night trip
Verified Hotels.com guest review

4/10 Fair

michael, 2-night trip
Verified Hotels.com guest review

6/10 Good

parking not communicated effectively by staff and elevators wouldnt read room keys periodically causing the elevator to skip floor or not go..seemed to happen more with the "wooden" keys
FRitz, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ernesto, 4-night trip
Verified Expedia guest review