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Room options

Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Accessible, Balcony (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, Balcony (Toulouse Street View)

  • 268 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Balcony (Bourbon Street View)

  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Balcony (Toulouse Street View)

  • 268 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Balcony, Courtyard View (Courtyard View)

  • 268 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

  • 240 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Balcony, Courtyard View

  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

  • 268 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • 260 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom, Non Smoking, Balcony (Bourbon Street View)

  • 528 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom, Non Smoking (Limited View)

  • 268 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Double Beds, Accessible, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Balcony (Bourbon Street View)

  • 260 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 Bedroom, Non Smoking (Bourbon Street View)

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

At a glance

Hotel size

  • 186 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - 11:00 PM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Onsite valet parking (USD 35.00 per day; includes in/out privileges)
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • Business center
  • 6 meeting rooms
  • Computer station
  • Conference space (4259 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1965
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • 18 holes of golf
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Reviews

8.6

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Pranoy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lisa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyed the convenience of staying at the airport
Kevin, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Tanya, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Logan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aixa, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

HUGE RATS, HORRIBLE CUSTOMER SERVICE
HORRIBLE ! Do not stay here! What a horrible experience! I have always stayed at Sheratons and will never come back to this hotel! Besides the fact that the pool area is infested by rats , they also were super rude and have the worst customer service. We spent the whole weekend there , long holiday weekend from Thursday to Monday and we checked out Monday. We came back a couple hours after we had checked out because our flight got delayed and asked to use the restrooms and they denied us. Larry “the supervisor” is completely unprofessional and rude. He didn’t even check to see that we had been guests , he just cut us off , super disrespectful. He hates his job so he has to be rude to the guests ? After spending thousands of dollars there, they wouldn’t let us use their restrooms? What kind of trash customer service is that ! Will never return there , and Larry should get that rat problem in the pool fixed. HUGE RATS !
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Johmaque, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alaina, 2-night trip
Verified Hotels.com guest review

6/10 Good

Stay could have been better
This was our 2nd stay at this property. When we arrived, the A/C was not working in all rooms and hallways. Also our toliet wouldn't flush. We immediately called front desk about the toliet. It took a few more phone calls but was finally fixed the following day. The A/C was struggling terribly. Never got below 80° in room. While we understand it was record hot temperatures, the hotel needed to be doing more by offering fans for the guest rooms, reduce room rental, something....
Robert, 2-night family trip
Verified Hotels.com guest review