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DoubleTree by Hilton New Orleans, New Orleans

3.5 stars
300 Canal StNew OrleansLA70130United States of America, ‏855-239-9478
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Good3.8 / 5
Location
Great location
Service
Fantastic service
Vibe
Poor vibe
Comfort
Uncomfortable
921See all 921 Hotels.com reviews
From 1,831 reviewsTripAdvisor Traveller Rating

DoubleTree by Hilton New Orleans, New Orleans

Hotel Info: 855-239-9478

from $129
  • Junior, Junior Suite, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing)
  • Room, 1 King Bed, Accessible, Bathtub
  • One King Bed, Non-Smoking, Accessible (Bath tub)
  • Standard Two Doubles
  • Room, 1 King Bed, Accessible, Non Smoking (Roll-in shower)
  • Room, 2 Double Beds, Accessible, Non Smoking
  • Suite, 1 King Bed, Non Smoking, Jetted Tub (Whirlpool)
  • Penthouse, Multiple Beds, Non Smoking
  • Room, Accessible, Non Smoking (Hearing)
  • Premium Room, Accessible, Non Smoking
  • Deluxe Room, Accessible, Non Smoking
  • Premium Room, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking (2 room suite)
  • Ambassador Room, Deluxe Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, Accessible, Bathtub
  • Room, 1 King Bed, Non Smoking
  • Room
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 Queen Bed, Non Smoking
  • Premium Room, 1 King Bed, Non Smoking
  • King, Deluxe Room, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 367 rooms

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • DoubleTree Hilton Hotel New Orleans
  • DoubleTree Hilton New Orleans Hotel
  • DoubleTree Hilton New Orleans
  • DoubleTree New Orleans
  • Hilton DoubleTree New Orleans
  • Hilton New Orleans DoubleTree
  • New Orleans DoubleTree
  • New Orleans DoubleTree Hilton
  • New Orleans Hilton DoubleTree
  • Doubletree Hotel New Orleans

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs USD 38.00 per day with in/out privileges

Breakfast costs between USD 12 and USD 18 per person (approximately)

WiFi is available in guestrooms for USD 11.95 per day (rates may vary)

WiFi is available in public areas for USD 11.95 per night (rates may vary)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms 11
  • Conference space size (feet) - 16,000
  • Conference space size (meters) - 1
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

DoubleTree by Hilton New Orleans, New Orleans’s small print

Also known as

  • DoubleTree Hilton Hotel New Orleans
  • DoubleTree Hilton New Orleans Hotel
  • DoubleTree Hilton New Orleans
  • DoubleTree New Orleans
  • Hilton DoubleTree New Orleans
  • Hilton New Orleans DoubleTree
  • New Orleans DoubleTree
  • New Orleans DoubleTree Hilton
  • New Orleans Hilton DoubleTree
  • Doubletree Hotel New Orleans

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs USD 38.00 per day with in/out privileges

Breakfast costs between USD 12 and USD 18 per person (approximately)

WiFi is available in guestrooms for USD 11.95 per day (rates may vary)

WiFi is available in public areas for USD 11.95 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 921 reviews

DoubleTree by Hilton New Orleans, New Orleans
Outstanding5.0 / 5
good spot
great location, friendly staff. Mike the bellhop was great! Cynthia at front desk was fabulous!
1 night family trip
DoubleTree by Hilton New Orleans, New Orleans
Excellent4.0 / 5
NOLA
I love the location but I did not know the hotel was undergoing renovations. They were remodeling the room right above ours so we heard all the banging and sawing going on when in our room.
5 night romance trip
DoubleTree by Hilton New Orleans, New Orleans
Good3.0 / 5
A little shabby but staff and location were excell
Husband and grandchildren
1 night family trip
DoubleTree by Hilton New Orleans, New Orleans
Poor1.0 / 5
dirty hotel
The hotel was dark and dingy not well kept the floors were. Very dirty. We were. Very disappointed. Did one enjoy out stay and we checked out early.
3 night romance trip
DoubleTree by Hilton New Orleans, New Orleans
Poor1.0 / 5
So disappointed
Honestly, your staff was amazing. Very nice and pleasant. Unfortunately it was the quality and cleanliness of the room that we were unhappy with. The furniture was quite worn and the whirlpool was not clean. There was hair and dirt in the bottom of it so needless to say we did not use it. We did attempt to watch a movie but the TV just went in and out constantly so it was a choppy experience. Overall if I was just rating the staff and their service I would say 8 or higher, but as for the room it was a one or below. We we're celebrating our first anniversary and that really put a damper on things.
1 night romance trip

See all reviews

DoubleTree by Hilton New Orleans, New Orleans

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