DoubleTree by Hilton New Orleans, New Orleans
3.5-star hotel with 2 restaurants, near Jackson Square
- Lobby [1/56]
- Outdoor Pool [2/56]
- Pool [3/56]
- Junior, Junior Suite, 1 King Bed - Guest Room [4/56]
- Room, 1 King Bed - Guest Room [5/56]
- Penthouse, 2 Bedrooms - Guest Room [6/56]
- Penthouse, 2 Bedrooms - Guest Room [7/56]
- Room, 1 King Bed - Guest Room [8/56]
- Penthouse, 2 Bedrooms - Bathroom [9/56]
- Exterior [10/56]
- Hotel Lounge [11/56]
- Restaurant [12/56]
- Restaurant [13/56]
- Restaurant [14/56]
- Reception [15/56]
- Reception [16/56]
- Reception [17/56]
- Reception [18/56]
- Fitness Facility [19/56]
- Ballroom [20/56]
- Meeting Facility [21/56]
- Ballroom [22/56]
- Guest Room [23/56]
- Guest Room [24/56]
- Penthouse, 2 Bedrooms - Guest Room [25/56]
- Guest Room [26/56]
- Guest Room [27/56]
- Meeting Facility [28/56]
- Meeting Facility [29/56]
- Meeting Facility [30/56]
- Guest Room [31/56]
- Guest Room [32/56]
- Guest Room [33/56]
- Guest Room [34/56]
- Guest Room [35/56]
- Meeting Facility [36/56]
- Meeting Facility [37/56]
- Ballroom [38/56]
- Penthouse, 2 Bedrooms - Guest Room [39/56]
- Guest Room [40/56]
- Room, 1 King Bed - Guest Room [41/56]
- Room, 2 Queen Beds - Guest Room [42/56]
- Room, Accessible, Bathtub - Guest Room [43/56]
- Meeting Facility [44/56]
- Ballroom [45/56]
- Meeting Facility [46/56]
- Guest Room [47/56]
- Room, 1 King Bed - Guest Room [48/56]
- Guest Room [49/56]
- Room, 1 King Bed, Accessible, Bathtub - Guest Room [50/56]
- Business Center [51/56]
- Meeting Facility [52/56]
- Meeting Facility [53/56]
- Meeting Facility [54/56]
- Meeting Facility [55/56]
- Ballroom [56/56]
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Lobby[1/56]
Fabulous
Location
Great location
Food
Delicious food
Room
Great room
Value for money
Value for money could be better
TripAdvisor Traveller Rating: 4
From 734 reviews
Hotels.com® Rewards
DoubleTree by Hilton New Orleans, New Orleans
from $99- Room, 1 King Bed
- Room, 2 Queen Beds
- King, Deluxe Room
- Junior, Junior Suite, 1 King Bed
- Deluxe Room, 2 Queen Beds
- Room, 1 King Bed, Accessible, Bathtub
- Penthouse, 2 Bedrooms
- Room, 1 King Bed, Accessible (Roll-in shower)
- Room, 1 King Bed, Accessible (Hearing)
- Room, Accessible (Hearing)
- Deluxe Room, Accessible
- Room, Accessible, Bathtub
- Room, Accessible (Roll-in Shower)
- Junior Suite, 1 King Bed, Ocean View
- Junior Suite, 1 King Bed, Accessible, Bathtub
- Suite, 2 Queen Beds
About DoubleTree by Hilton New Orleans, New Orleans
At a glance
Key facts
Hotel size
- This hotel has 367 rooms
Arriving/leaving
- Check-in time 3 PM-3 AM
- Check-out time is noon
- Express check-in/out
Required at check in
- Credit card or cash deposit required
- Government-issued photo ID required
Travelling with others
Children
- Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets not allowed
Internet
- WiFi in public areas *
- WiFi in rooms *
Recent reviews
Fabulous 8.6 From 299 reviews
DoubleTree by Hilton New Orleans, New Orleans
Exceptional
The Hotel was great! The restaurant in the hotel was having issues and we had to wait over 2 hours for food and we when we got it, it was cold and the kids didn't eat it! I was not happy with the restaurant for dinner.
DoubleTree by Hilton New Orleans, New Orleans
Fair
Stay away
Service is awful. This place wasn’t cheap and I was duped by all the great reviews here. Zero customer service. My phone in the room wasn’t working and when someone finally came to look at it, he said: oh this is old! You should dial 44. And I said: how was I supposed to know? The place wasn’t as clean as you would expect from a Hilton. The food was awful and expensive at the hotel. I booked a deluxe room and got a standard room. I brought it up on my last day and they offered to transfer me but it was too late. Why didn’t they do that earlier? So many other hotels around there, stay somewhere else.
DoubleTree by Hilton New Orleans, New Orleans
Exceptional
Great Location & Experience
The staff was really friendly. The location is great, right across from the French Quarter, but not with the noise and crowd of being inside it. I was there for Voodoo Fest. The hotel is right on the streetcar line. It was clean and the room had an updated, not run down, feel. Everything worked properly. It was an all around great experience and I would stay there again. I prefer for housekeeping to come when I am not in the room, so I had the do not disturb sign out until I left. The hotel texted me to ask if I needed anything. I asked if they could service the room, since by then i was gone. They were so nice and said they could. They were so helpful.
DoubleTree by Hilton New Orleans, New Orleans
Exceptional
Great weekend stay!
The room was comfortable and clean, the staff service was excellent, and the location is great! We walked to the French Quarter and got around on the trolleys nearby as well.
DoubleTree by Hilton New Orleans, New Orleans
Very Good
Had trouble checking in but not hotel’s fault. My room was paid in advance but not showing up in their system. Hotel contacted hotels.com & was cleared up quickly. Other than that friendly staff & clean room.
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