Close to The National Archives, Kew Gardens Hotel offers a serene escape with a lush garden, nature reserve views, and in-room WiFi. Enjoy local flavors at the restaurant or relax over drinks at the bar. Guests rave about the helpful staff who make this hotel feel like home.
Kew Gardens Hotel offers a great location, putting you within a 15-minute walk of Royal Botanic Gardens, Kew and The National Archives. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Thames River and Twickenham Stadium are within a short drive. Fellow travelers say good things about the helpful staff and overall property condition. Public transportation is just a short walk: Kew Gardens Underground Station is 3 minutes and Kew Gardens Station is 3 minutes.
At a glance
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Hotel size
20 rooms
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Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:30 AM
Contactless check-out available
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Special check-in instructions
The front desk is open daily from 8 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
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Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 7:30 AM–10:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Traveling with children
Children's games
Working away
Meeting rooms
Services
Front desk (limited hours)
Luggage storage
Facilities
Garden
Banquet hall
Accessibility
Thin carpet in room
Room amenities
Be entertained
32-inch flat-screen TV
Digital TV channels
Home comfort
Heating
Portable fan
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
Special features
Dining
Onsite venue - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 16 for adults and GBP 8.0 for children
Children & extra beds
Rollaway beds are available for GBP 20.0 per day
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay.
Also known as
Kew Gardens Hotel Richmond, London
Kew Gardens Hotel Richmond
Kew Gardens Richmond
Kew Gardens Hotel Hotel
Kew Gardens Hotel Richmond
Kew Gardens Hotel Hotel Richmond
Frequently asked questions
Does Kew Gardens Hotel offer free cancellation for a full refund?
Yes, Kew Gardens Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Kew Gardens Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Kew Gardens Hotel?
Sorry, there's no onsite parking at Kew Gardens Hotel.
What are the check-in and check-out times at Kew Gardens Hotel?
Check-in start time: 2 PM; Check-in end time: 10:30 PM. Check-out time is 10:30 AM. Contactless check-out is available.
What is there to do at Kew Gardens Hotel and nearby?
Kew Gardens Hotel has a garden.
Are there restaurants at or near Kew Gardens Hotel?
Yes, there's an onsite restaurant that offers British cuisine.
What's the area around Kew Gardens Hotel like?
Kew Gardens Hotel is a short 3-minute walk from Kew Gardens Underground Station and 5 minutes' walk from Royal Botanic Gardens, Kew. Travelers say the area is walkable and good for shopping.
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Reviews
Kew Gardens Hotel Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
9.6
Location
8.8
Staff & service
7.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently excellent, freshly cooked, and of high quality. (10 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Food
Breakfast
Pub
Location
Restaurant
Bathroom
Bed
Gardens
Reviews
Verified
8/10 Very good
Feb 17, 2026
Great service, very clean room, excellent breakfast
Jon
Jon, 1-night trip
Verified
10/10 Exceptional
Feb 28, 2026
Very friendly staff, lovely pub with games to play !!
Anna
Anna, 1-night trip
Verified
10/10 Exceptional
Jan 8, 2026
Charming hotel with great staff and a brilliant breakfast.
Bruna
Bruna, 2-night trip
Verified
10/10 Exceptional
Apr 1, 2026
Stayed for the England game me and my grandson. Staff were very helpful went over and above to help us. Well recommended
Graham
Graham, 1-night trip
Verified
10/10 Exceptional
Dec 22, 2025
Lovely room, friendly staff, excellent location
Kendra
Kendra, 1-night trip
Verified
10/10 Exceptional
Dec 16, 2025
Great location and service was excellent.
Andrew
Andrew, 1-night trip
Verified
8/10 Very good
Mar 11, 2026
Room was clean and spacious. Bathroom could do with a little tlc and water temperature in shower wasn’t great.
Breakfast and service was excellent and overall feel is welcoming.
Jodie
Jodie, 2-night trip
Verified
10/10 Exceptional
Feb 5, 2026
Love this hotel. The rooms are spacious, the staff are amazing and the food is great! Thank you Joe, you’re a star!
We’ll be back!
Sharon
Sharon, 2-night trip
Verified
10/10 Exceptional
Feb 26, 2026
The room was clean. Spacious enough, Nice amenities. Decent restaurant downstairs. If you order fried eggs for breakfast, ask the waiter to tell the chef to use real butter to fry the eggs.
Robert
Robert, 3-night trip
Verified
10/10 Exceptional
Sep 13, 2025
Great location for Kew, we had a lovely stay.
Dan
Dan, 1-night trip
Verified
6/10 Good
Mar 8, 2026
Pull out bed wasn’t made up, instructions given as to how to do it - disappointing. Towel rail in bathroom boiling hot and very noisy. One tea bag in room booked for 3.
Good value, great location but finishing touches could be improved.
Clare
Clare, 1-night trip
Verified
10/10 Exceptional
Nov 26, 2025
People super friendly
L
L, 1-night trip
Verified
10/10 Exceptional
Nov 9, 2025
Great location for the rugby. Rooms were clean, tidy, and warm and bathrooms had decent showers and hot water. The bar and restaurant are great and very reasonable priced. Will be using again
Thanks
Allan
Allan, 1-night trip
Verified
8/10 Very good
Oct 16, 2025
Comfortable bed, spacious room, the room was cool and drafty as they had a humidifier in the room which had gaps as it reached outside the room via the window which was odd. Staff are very nice, food was hot and tasty in the bar/ restaurant.
Miss Mary
Miss Mary, 1-night trip
Verified
10/10 Exceptional
Jul 11, 2025
Perfect Location
Great stay and location was perfect for Kew the Music! Food was really good. Rooms were a bit dated and could use a refresh, although the bathroom was really nice with the added touch of toiletries.
Staff very friendly.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Mar 13, 2025
Would come back again
Great stay at Kew Gardens. For the price the room and location are fantastic - was a great bonus to have the pub underneath when arriving after a long day
Oliver
Oliver, 1-night trip
Verified
10/10 Exceptional
Sep 20, 2025
It was the perfect base from which to explore Kew and visit Kew Gardens. It is only a few minutes walk to the train and underground station which offers easy access to and from London.
The staff are all lovely and really helpful.
I couldn't ask for more! Thank you
Jane
Jane, 1-night trip
Verified
10/10 Exceptional
Nov 1, 2024
Great Kew Hotel
Great hotel in a wonderful location in Kew with easy access to other locations in London. Beautiful accommodations and would highly recommend.
Heidi
Heidi, 2-night trip
Verified
10/10 Exceptional
Oct 16, 2024
Brilliant and great location
Freda
Freda, 1-night trip
Verified
8/10 Very good
Apr 4, 2024
Cute hotel with a great restaurant/bar in the lobby. Nice location.
Kiera
Kiera, 3-night trip
Verified
8/10 Very good
Nov 18, 2023
It was a lovely room, very comfortable bed!
Heather
Heather, 2-night trip
Verified
10/10 Exceptional
May 10, 2024
The hotel is older but still really nice. The location is great for Kew gardens and some really special restaurants and bars.
Leslie
Leslie, 1-night trip
Verified
10/10 Exceptional
May 7, 2025
Loved it and highly recommended
Really enjoyed it. The bar and burger were lovely and the service was exceptional.
The room was lovely and I slept like a baby which is not normal for me. Nice location and really nice place.
Leigh
Leigh, 1-night trip
Verified
10/10 Exceptional
May 31, 2024
Great place. Great location right by the amazing Botanical Gardens! Above an absolutely beautiful pub.
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
Feb 12, 2024
Nice clean hotel and great location for the England v Wales six nations match