Relais & Châteaux Heritage Madrid

Property class: 5 and above
Luxury hotel with restaurant, near El Retiro Park

Choose dates to view prices

When you stay at Relais & Châteaux Heritage Madrid, you'll be just a 5-minute drive from Bernabéu Stadium and National Prado Museum. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This luxurious hotel is also just a 5-minute drive from El Retiro Park and Thyssen-Bornemisza National Museum. Fellow travelers love the helpful staff. Public transportation is just a short walk: Diego de Leon Station is 4 minutes and Avenida de America Station is 6 minutes.

Reviews

9.8 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Airport transfer
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry facilities
$364 nightly
The current price is $401 total
Total with taxes and fees
Nov 11 - Nov 12

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Triple Room

A hotel room with a large bed, a sofa, a desk, two chairs, a window with curtains, and two lamps.

Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room

A neatly made bed with a dark headboard, white bedding, and a patterned throw. There is a window with curtains, a chair, and a wall with a detailed mural.

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

A neatly made bed with white linens and a dark headboard, framed by two wall-mounted lamps.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms

A hotel room with a bed, a sofa, a chair, and a table. There is a window with curtains, a framed picture on the wall, and a patterned carpet.

Family Room, Connecting Rooms

8.0 out of 10
Very good
(1 review)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double Room

A hotel room with a large bed, two bedside tables, a chair, and a window with curtains.

Deluxe Double Room

10.0 out of 10
Exceptional
(7 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room, Mobility Accessible (interior)

A hotel room with a large bed, two bedside lamps, a green patterned wall, and a window with curtains.

Double Room, Mobility Accessible (interior)

  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms (Deluxe)

A bedroom with a patterned wallpaper, a bed with a patterned bedspread, two bedside lamps, a bench, and a framed picture on the wall.

Family Room, Connecting Rooms (Deluxe)

  • 699 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Classic Double Room (interior)

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Classic Double Room (interior)

9.6 out of 10
Exceptional
(19 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Junior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

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Total with taxes and fees
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About the neighborhood

Map
Calle Diego de León, 43, Madrid, 28006

What's nearby

  • Paseo de la Castellana - 10 min walk - 0.8 km
  • U.S. Embassy - 13 min walk - 1.1 km
  • El Corte Inglés - 14 min walk - 1.2 km
  • Movistar Arena - 18 min walk - 1.5 km
  • El Retiro Park - 3 min drive - 1.8 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive
  • Calanas Station - 5 min drive
  • Madrid Recoletos Station - 25 min walk
  • Nuevos Ministerios Station - 25 min walk
  • Diego de Leon Station - 4 min walk
  • Avenida de America Station - 6 min walk
  • Nunez de Balboa Station - 7 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Utøpico - Specialty Coffee - ‬4 min walk
  • ‪Levadura Madre - ‬1 min walk
  • ‪Bendita Locura Coffee - ‬1 min walk
  • ‪Rodilla - ‬3 min walk
  • ‪Restaurante Encinas - ‬3 min walk

About this property

Relais & Châteaux Heritage Madrid

  • When you stay at Relais & Châteaux Heritage Madrid, you'll be just a 5-minute drive from Bernabéu Stadium and National Prado Museum. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This luxurious hotel is also just a 5-minute drive from El Retiro Park and Thyssen-Bornemisza National Museum. Fellow travelers love the helpful staff. Public transportation is just a short walk: Diego de Leon Station is 4 minutes and Avenida de America Station is 6 minutes.

At a glance

Hotel size

    • 46 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

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Reviews

Relais & Châteaux Heritage Madrid Reviews

9.8

Exceptional

10

Cleanliness

9.4

Location

9.8

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious and outstanding with high-quality products. (21 reviews)
  • The restaurant served excellent food and the staff were extremely friendly and attentive. (18 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Restaurant
Location
Food
Breakfast
Boutique hotel
Culture
Amenities
Airport

Reviews

Verified review

10/10 Exceptional

Pretty prestige small hotel with cute rooms. the breakfast menu has many options though they need your patience. the area is very safe probably the safest area in Madrid.
Verified review

10/10 Exceptional

Hotel is charming and lovely in an old school way. Staff is super helpful and professional. Breakfast was excellent. Really nice rooftop bar. Great neighborhood, a bit away from the bustle but plenty of places to eat. A few downsides - No gym, my room was very nice but small. Also need to leave key with front desk when you leave - old school keys.
Verified review

10/10 Exceptional

Wonderful hotel with friendly and welcoming staff in a great location. Old world charm with modern facilities.
Verified review

10/10 Exceptional

Nice and bright room with a nice balcony. Service great. We didnt try the breakfast though.
Verified review

10/10 Exceptional

This is an excellent boutique style hotel with excellent rooms and great food. We had lunch and breakfast and both were amazing. The highlight for me were the staff and management....will be back!
Verified review

10/10 Exceptional

Excelllent hotel. We arrived early from america and they find us a room very early in the morning. The room very nice and the beds super confortable
Verified review

10/10 Exceptional

We had the most wonderful stay at The Relais & Châteaux Heritage in Madrid! The hotels is simply gorgeous, our the rooms are beautifully decorated and comfortable with every possible detail thought of. It is in a fantastic location, and the breakfast was delicious! Most importantly the staff was exceptional! Juan, Celeste, and Elsa were all so helpful and accommodating, and Olga at breakfast was the absolute sweetest! We are looking forward to our next stay, and highly recommend this beautiful gem to anyone wanting a luxurious stay while visiting Madrid!
Verified review

10/10 Exceptional

Wonderful rooms and extremely helpful staff.
Verified review

10/10 Exceptional

Great staff and awesome breakfast
Verified review

10/10 Exceptional

Excellent small luxury hotel. Very friendly staff are knowledgeable and helpful. Beautiful rooms are elegantly decorated and comfortable. Great location close to great shopping and dining options.
Verified review

10/10 Exceptional

Great location, beautiful room and helpful staff.
Verified review

10/10 Exceptional

Friendly staff, well located, super clean rooms.
Verified review

8/10 Very good

The property is in a great location for shopping and dining.
Verified review

10/10 Exceptional

The staff were so helpful and the hotel was spotless so well located and very comfortable
Verified review

10/10 Exceptional

The staff was fantastic! The property is beautiful and located in a great area. Would highly recommend.
Verified review

10/10 Exceptional

We had an excellent stay ! The staff was lovely and kind, helpful, and attentive!
Verified review

10/10 Exceptional

The property is beautiful and the staff are very kind.
Verified review

8/10 Very good

Location and concierge service was very good.
Verified review

10/10 Exceptional

“An absolutely stunning stay at Madrid Château. The room was beautiful, the service was exceptional, and every detail was handled with care. The hotel itself is truly gorgeous elegant, peaceful, and perfectly curated. An unforgettable experience.”staff beyond friendly lived it
Verified review

10/10 Exceptional

excellent property and service.
Verified review

8/10 Very good

A very nice hotel in Madrid!!! Beautiful, cozy and good location.
Verified review

10/10 Exceptional

This hotel is amazing and the staff make it unbelievable. We had a great time and will be back!
Verified review

10/10 Exceptional

Very good stay experience, European architecture style, and the service of the staff is very considerate
Verified review

10/10 Exceptional

Excellent

The hotel is beautifully appointed with high end finishes. The staff is very polite, helpful and professional. The hotel is very well located and is relatively close to nice restaurants and shopping. I highly recommend this hotel. Really enjoyed our stay.
Verified review

10/10 Exceptional

Best hotel of my whole trip. The rooms are super comfortable, stylish and the staff is simply amazing!! A true gem