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NH Collection Palacio de Tepa

Photo gallery for NH Collection Palacio de Tepa

Exterior
Indoor pool
Porch
Minibar, in-room safe, desk, blackout drapes
Lunch and dinner served, Mediterranean cuisine

Overview of NH Collection Palacio de Tepa

VIP Access
UNESCO Sustainable Travel Pledge

NH Collection Palacio de Tepa

5.0 star property
Luxury hotel with restaurant, near Puerta del Sol

9.2/10 Superb

999 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is $187
Price available on 3/29/2023
Map
Calle de San Sebastián 2, Madrid, Madrid, 28012
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
  • Business center
  • 3 meeting rooms
  • UNESCO Sustainable Property
  • 24-hour front desk
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Madrid Centro
  • Puerta del Sol - 4 min walk
  • Plaza Mayor - 6 min walk
  • Gran Via Street - 9 min walk
  • Prado Museum - 11 min walk
  • Royal Palace of Madrid - 16 min walk
  • El Retiro Park - 17 min walk
  • WiZink Center - 39 min walk
  • Plaza de Santa Ana - 2 min drive
  • Thyssen-Bornemisza National Museum - 2 min drive
  • Museo Nacional Centro de Arte Reina Sofía - 2 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive
  • Madrid (XOC-Atocha Train Station) - 16 min walk
  • Atocha Cercanías Station - 17 min walk
  • Madrid Atocha Station - 18 min walk
  • Anton Martin Station - 3 min walk
  • Tirso de Molina Station - 6 min walk
  • Sol Station - 6 min walk

Restaurants

  • Lateral - 1 min walk
  • Café Central - 1 min walk
  • Ginger - 1 min walk
  • Casa Alberto - 2 min walk
  • Radio Bar - 1 min walk
Map

About this property

NH Collection Palacio de Tepa

NH Collection Palacio de Tepa offers a great location, putting you within just a 10-minute walk of Puerta del Sol and Plaza Mayor. Guests can indulge in massages and enjoy Mediterranean cuisine at Entre Letras, which is open for lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Anton Martin Station is 3 minutes and Tirso de Molina Station is 6 minutes.

Languages

English, French, German, Spanish

At a glance

Hotel size

  • 83 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 55 lbs per pet)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas

Parking

  • Onsite valet parking (EUR 40 per day)
  • Offsite parking within 656 ft (EUR 40 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children's menu

Working away

  • Business center
  • 3 meeting rooms
  • Conference space (646 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • 24-hour fitness center
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Well-lit path to entrance

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include massages.

Dining

Entre Letras - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.
The property is a member of Historic Hotels of the World.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 30.90 for adults and EUR 30.90 for children

Renovations and closures

The property is closed between May 18 and May 21.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 35 per pet, per stay

Parking

  • Valet parking costs EUR 40 per day
  • Parking is available nearby and costs EUR 40 per day (656 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a smoke detector on site. </p><p>This property accepts credit cards and cash.</p><p>This property reserves the right to pre-authorize the guest's credit card prior to arrival. </p><p>Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. </p>

Also known as

Nh Palacio
Nh Palacio Tepa
Nh Palacio Tepa Hotel
Nh Palacio Tepa Hotel Madrid
Nh Palacio Tepa Madrid
NH Collection Palacio Tepa Hotel Madrid
NH Collection Palacio Tepa Hotel
NH Collection Palacio Tepa Madrid
NH Collection Palacio Tepa
Nh Palacio De Tepa Hotel Madrid
NH Collection Palacio de Tepa Hotel
NH Collection Palacio de Tepa Madrid
NH Collection Palacio de Tepa Hotel Madrid

Frequently asked questions

Is NH Collection Palacio de Tepa currently open?
The property is closed between May 18 and May 21.
How much does it cost to stay at NH Collection Palacio de Tepa?
As of Mar 22, 2023, prices found for a 1-night stay for 2 adults at NH Collection Palacio de Tepa on Mar 29, 2023 start from $187, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does NH Collection Palacio de Tepa offer free cancellation for a full refund?
Yes, NH Collection Palacio de Tepa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Collection Palacio de Tepa?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 55 lbs per pet. There's a charge of EUR 35 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at NH Collection Palacio de Tepa?
Yes. Valet parking costs EUR 40 per day.
What are the check-in and check-out times at NH Collection Palacio de Tepa?
You can check in from 3 PM - anytime. Check-out time is noon.
Is there an onsite casino at NH Collection Palacio de Tepa?
No, this hotel doesn't have a casino, but Casino de Madrid (7-min walk) and Casino Gran Via (10-min walk) are both nearby.
What is there to do at NH Collection Palacio de Tepa and nearby?
NH Collection Palacio de Tepa has a 24-hour fitness center and spa services.
Are there restaurants at or near NH Collection Palacio de Tepa?
Yes, Entre Letras offers Mediterranean cuisine.
What's the area around NH Collection Palacio de Tepa like?
NH Collection Palacio de Tepa is in Madrid Centro, a short 3-minute walk from Anton Martin Station and 4 minutes' walk from Puerta del Sol. Travelers say the local area is very walkable perfect for sightseeing.

Reviews

9.2

Superb

9.5/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Speedyrails, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing everything.
Amazing location. Amazing experience. And the room was incredible. I constantly travel and this place was truly 5 star.
Chad, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Diane, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Jing, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Roberto, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fernanda, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent customer service and location
Verified Expedia guest review

8/10 Very Good

Excellent location would consider coming back just for that fact. Bathrooms could use a bit of an upgrade given the hotel tier.
Verified Expedia guest review

8/10 Very Good

Great location and friendly staff.
Shahrooz, 6-night romance trip
Verified Expedia guest review

4/10 Fair

Location of the hotel is perfect. The lady who checked us in was not welcoming at all. We arrived early in the morning and accepted that early check-in will not be provided. We were given our room at exactly 3PM. The room given was meant for persons with disabilities and smelled like cigarette smoke.
Jorge, 2-night family trip
Verified Expedia guest review