Guests
All properties in Madrid, Community of Madrid, Spain

Dear Hotel Madrid

4-star hotel with restaurant, connected to a shopping center, near Gran Via Street

  • Free WiFi
From
$94

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Rooftop Pool
  • Rooftop Pool
  • Terrace/Patio
Terrace/Patio. Image 1 of 62
1 / 62Terrace/Patio
Gran Via 80, Madrid, 28013, Spain
8.8.Fabulous.
  • Very nice hotel. Central location. Quiet despite the fact that our room overlooked Gran…

    Jul 8, 2021

  • Fantastic location in the heart of the city with a metro stop just outside the door.…

    Jun 23, 2021

See all 1,035 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
Convenient
Transportation options
Dining options
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 162 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Seasonal outdoor pool

For families

  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Madrid Centro
  • Gran Via Street - 1 min walk
  • Royal Palace of Madrid - 9 min walk
  • Madrid Rio - 12 min walk
  • Puerta del Sol - 12 min walk
  • Principe Pio - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, Non Smoking, City View
  • Premium Room, City View (High floor)
  • Family Room, 2 Bedrooms, Connecting Rooms, City View
  • Luxury Suite, City View (High floor)
  • Deluxe Triple Room, Non Smoking, City View

Location

Gran Via 80, Madrid, 28013, Spain
  • In Madrid Centro
  • Gran Via Street - 1 min walk
  • Royal Palace of Madrid - 9 min walk

What’s around

Landmarks

  • In Madrid Centro
  • Gran Via Street - 1 min walk
  • Royal Palace of Madrid - 9 min walk
  • Madrid Rio - 12 min walk
  • Puerta del Sol - 12 min walk
  • Principe Pio - 13 min walk
  • Plaza Mayor - 13 min walk
  • Thyssen-Bornemisza National Museum - 21 min walk
  • El Retiro Park - 25 min walk
  • Complutense University of Madrid - 26 min walk
  • Prado Museum - 26 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 28 min drive
  • Madrid Principe Pio Station - 13 min walk
  • Madrid Recoletos Station - 24 min walk
  • Calanas Station - 6 min drive
  • Plaza de Espana Station - 1 min walk
  • Santo Domingo Station - 4 min walk
  • Noviciado Station - 5 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 162 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Wheelchair-accessible parking on site
  • Offsite parking within 656 ft (EUR 29.50 per day); discounts available

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Outdoor seasonal pool
  • Swim-up bar
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Pool sun loungers

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2015
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Nice To Meet You - This restaurant specializes in international cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Small print

Also known as

  • Dear Hotel Madrid
  • Dear Hotel
  • Dear Madrid
  • Dear Hotel Madrid Hotel
  • Dear Hotel Madrid Madrid
  • Dear Hotel Madrid Hotel Madrid

Optional extras

Credit card charges are subject to an extra charge

Early check-in can be arranged for an extra charge of EUR 40 (subject to availability)

Late check-out can be arranged for an extra charge of EUR 40 (subject to availability)

Parking is available nearby and costs EUR 29.50 per day (656 ft away)

Rollaway beds are available for EUR 70.00 per night

Buffet breakfast is offered for an extra charge of EUR 17 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one way)

Area shuttle service is offered for an extra charge

Policies

This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The seasonal pool is open from June to September.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Dear Hotel Madrid does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's discounted parking nearby.
  • Yes, there's a seasonal outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - 11 PM. There's a charge of EUR 40 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 40 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, Nice To Meet You offers international cuisine. Nearby restaurants include Casa Federica (3-min walk), Jin Jin (3-min walk), and Restaurante Siam (3-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one way.
  • No, this hotel doesn't have a casino, but Casino Gran Via (11-min walk) and Casino de Madrid (15-min walk) are both nearby.
  • Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes segway rentals. Dear Hotel Madrid also has a seasonal outdoor pool.
8.8.Fabulous.
  • 8.0.Very Good

    Overall GREAT!

    Overall it was a great hotel. Metro was literally right in front of the hotel so it was amazing! Rooftop pool and deck was terrible.

    5 night trip, May 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good service well location perfect

    Olivier, 5 night trip, Apr 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect hotel

    Nice hotel very nice service ! Perfect

    Olivier, 2 night trip, Apr 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    My wife and I were in Madrid for a quick weekend trip and we both agree this hotel did it all: great price for value, good location, comfortable beds, lovely bathroom.

    Daniel, 3 night trip, Mar 4, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    They were in a great location. Near a church, near lots of restaurants, near shopping places and safe locations.

    5 night romance trip, Mar 1, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    The staff was always very nice and helpful! The view from our room was amazing! And we even went to the restaurant at the hotel and the service, view, and food were amazing!!

    Rosey, 4 night romance trip, Feb 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great place great location. They do everything to ensure you enjoy your stay would go back.

    Cynthia, 8 night romance trip, Feb 27, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    A very Dear Hotel

    Dear Hotel is efficient, modern, clean and comfortable. We had a triple and it was really cute and charming, with a clean room design. The shower and toiletries are good, the beds are super comfy. We went in Feb 2020 and the heat/AC worked really well. It isn’t too noisy at night and has a fabulous location. The breakfast is elaborate and on the beautiful rooftop. The hotel is on Gran Via, A street full of restaurants and cafes. The hotel provided great coffee and tea in the room, with hair dryer, phone, a fridge. Service was excellent. I would stay here again in a heartbeat.

    Kalyani, 1 night family trip, Feb 14, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice hotel. Good location.

    Mark, 2 night family trip, Feb 13, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location and staff. Would stay there again. Great location close to Plaza pppp0Espana.

    5 night romance trip, Feb 13, 2020

    Verified Expedia guest review

See all 1,035 reviews