Book Urban in Madrid

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Superior Room | Premium bedding, free minibar items, in-room safe, desk

Suite | Premium bedding, free minibar items, in-room safe, desk

Overview
Rooms
Location
Amenities
Policies

Luxury hotel with restaurant, near Puerta del Sol

9.2/10 Superb

999 verified Hotels.com guest reviews

Property highlights

Parking available

Pool

Free WiFi

Airport transfer

Gym

Non-smoking

Price available on 3/26/2023

Carrera San Jeronimo 34, Madrid, Madrid, 28014

Main amenities

24-hour room service
Airport shuttle
Breakfast available
Business center
Daily housekeeping
Fitness center
In-room childcare
Pool bar
Restaurant and bar/lounge
Rooftop terrace
Seasonal outdoor pool
Self parking

For families

Babysitting (surcharge)
Children stay free
Daily housekeeping
Free cribs/infant beds
Private bathroom
Terrace

Room options

About this area

What's nearby

In Madrid Centro
Puerta del Sol - 4 min walk
Gran Via Street - 6 min walk
Prado Museum - 7 min walk
Plaza Mayor - 9 min walk
El Retiro Park - 12 min walk
Royal Palace of Madrid - 15 min walk
WiZink Center - 35 min walk
Thyssen-Bornemisza National Museum - 1 min drive
Plaza de Santa Ana - 2 min drive
Museo Nacional Centro de Arte Reina Sofía - 2 min drive

Getting around

Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive
Madrid Recoletos Station - 15 min walk
Atocha Cercanías Station - 19 min walk
Madrid Atocha Station - 19 min walk
Sevilla Station - 3 min walk
Sol Station - 5 min walk
Anton Martin Station - 6 min walk
Airport shuttle (surcharge)

Restaurants

La Terraza del Urban - 1 min walk
La Rollerie - 1 min walk
Arrocería Marina Ventura - 2 min walk
La Cabaña Argentina - 1 min walk
El Rincón de Esteban - 2 min walk

About this property

Urban

Putting you within a 10-minute drive of Puerta del Sol and Plaza Mayor, Urban features a rooftop terrace and offers an airport shuttle (available 24 hours) for EUR 90 per vehicle. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at CEBO, which serves Mediterranean cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a poolside bar, a fitness center, and a terrace. The breakfast and location get great marks from fellow travelers. Public transportation is just a short walk: Sevilla Station is 3 minutes and Sol Station is 5 minutes.

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Property is disinfected using an electrostatic sprayer

Sheets and towels are washed at 60°C/140°F or hotter

Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Guest rooms kept vacant for 24 hours between stays

Social distancing measures in place

Contactless room service is available

Safety measures

Personal protective equipment worn by staff

Masks and gloves available

Masks are required at the property

Hand sanitizer provided

Enhanced food service safety measures are in place

Reservations are required for the use of certain onsite facilities

This information is provided by our partners.

At a glance

Hotel size

96 rooms
Arranged over 6 floors

Arriving/Leaving

Check-in time from 3:00 PM - anytime
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions.

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi and wired Internet access in rooms

Parking

Covered onsite self parking (EUR 33 per day)
Electric vehicle charging point on site

Transfers

Airport shuttle on request (available 24 hours)*

Other information

Smoke-free property
No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
Restaurant
24-hour room service
Bar/lounge
Poolside bar

Traveling with children

Childcare in room (surcharge)
Children stay free (see details)

Working away

Business center
Conference space (3240 square feet)
Meeting room

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Limo or town car service
Luggage storage
Multilingual staff
On-site car rental
Pool loungers
Porter/bellhop
Tour/ticket assistance

Facilities

1 building/tower
Built in 2005
Fitness center
Rooftop terrace
Safe-deposit box at front desk
Seasonal outdoor pool

Accessibility

Accessible bathroom (select rooms)
Elevator
In-room accessibility (select rooms)
Roll-in shower (select rooms)

Languages

English
French
German
Italian
Portuguese
Spanish

Room amenities

Be entertained

DVD player
LCD television
Satellite TV channels

Home comfort

Air conditioning (climate-controlled)
Bathrobes and slippers
Espresso maker
Iron/ironing board (on request)
Stocked minibar (select free items)

Sleep well

Free crib/infant bed
Premium bedding
Soundproofed rooms
Turndown service

Freshen up

Private bathroom
Bathtub or shower
Free toiletries
Hair dryer (on request)

Stay connected

Desk
Free newspapers
Free WiFi and wired Internet
Phone

Daily housekeeping
In-room safe (laptop compatible)

Special features

Dining

CEBO - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.

Glass by Sips - This cocktail bar specializes in Mediterranean cuisine. Open select days.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately EUR 35.20 per person
Airport shuttle service is offered for an extra charge of EUR 90 per vehicle (one-way)

Children & extra beds

In-room babysitting is available for an extra charge

Parking

Covered self parking costs EUR 33 per day

Pool, spa, & gym (if applicable)

The seasonal pool is open from June to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. This property accepts credit cards. Cash is not accepted.Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Urban Hotel

Urban Hotel Madrid

Urban Madrid

Madrid Urban Hotel

Hotel Urban Madrid

Urban Hotel

Urban Madrid

Urban Hotel Madrid

Frequently asked questions

Does Urban offer free cancellation for a full refund?

Yes, Urban does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Urban?

As of Mar 24, 2023, prices found for a 1-night stay for 2 adults at Urban on Mar 26, 2023 start from $216, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Urban?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Urban?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Urban?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Urban?

Yes. Self parking costs EUR 33 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Urban?

Yes, an airport shuttle is available. The charge is EUR 90 per vehicle one-way.

What are the check-in and check-out times at Urban?

You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-in and check-out are available.

Is there an onsite casino at Urban?

No, this hotel doesn't have a casino, but Casino de Madrid (5-min walk) and Casino Gran Via (7-min walk) are both nearby.

What is there to do at Urban and nearby?

Urban has a seasonal outdoor pool and a fitness center.

Are there restaurants at or near Urban?

Yes, CEBO offers Mediterranean cuisine.

What's the area around Urban like?

Urban is in Madrid Centro, a short 3-minute walk from Sevilla Station and 4 minutes' walk from Puerta del Sol. Travelers love the hotel's prime location.

9.2

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

8.9/10

Amenities

9.2/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Mar 19, 2023

Family trip

Excellent hotel, in a great location. The staff is very helpful extremely knowledgeable about the surrounding. I loved this property definitely will be back.