Element Vancouver Metrotown

Photo gallery for Element Vancouver Metrotown

Primary image
Indoor pool
Indoor pool
Suite, 1 Bedroom, Non Smoking, Balcony | Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Overview of Element Vancouver Metrotown

Element Vancouver Metrotown

3.5-star property
3.5-star hotel in Metrotown with indoor pool and restaurant

9.2/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
5988 Willingdon Avenue, Burnaby, BC, V5H 2A7
Main amenities
  • Restaurants and bar/lounge
  • Indoor pool
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Free use of bicycles
  • Self parking
  • 24-hour business centre
  • Business centre
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Free cots/infant beds
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Garden

Choose dates to view prices

About this area

What's nearby

  • In Metrotown
  • Metropolis at Metrotown - 1 min drive
  • Vancouver General Hospital - 21 min drive
  • Port of Vancouver - 17 min drive
  • BC Place Stadium - 24 min drive
  • Rogers Arena - 26 min drive
  • Robson Street - 28 min drive
  • Granville Island Public Market - 31 min drive
  • English Bay Beach - 32 min drive
  • Granville Street - 26 min drive
  • Canada Place Cruise Ship Terminal - 28 min drive

Getting around

  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 29 min drive
  • Vancouver International Airport (YVR) - 32 min drive
  • Pitt Meadows, BC (YPK) - 33 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 125 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 145 min drive
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Port Moody Station - 17 min drive
  • Coquitlam Central Station - 19 min drive
  • Metrotown Station - 9 min walk
  • Patterson Station - 10 min walk
  • Royal Oak Station - 24 min walk

Restaurants

  • Ha Cafe - 2 min walk
  • Isami Sushi - 3 min walk
  • Hon Sushi - 3 min walk
  • Earls - 3 min walk
  • Nando's - 3 min walk

About this property

Element Vancouver Metrotown

3.5-star eco-friendly hotel in the heart of Metrotown
Consider a stay at Element Vancouver Metrotown and take advantage of free on-the-go breakfast, a free food/drink shopping service and a terrace. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Trattoria Burnaby, features Italian cuisine and brunch. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also find perks such as:
  • An indoor pool
  • Free bike hire, self-parking (surcharge) and an electric car charging station
  • 4 meeting rooms, concierge services and a 24-hour front desk
  • A front desk safe, multilingual staff and a TV in the lobby
  • Guest reviews speak highly of the family-friendly amenities
Room features
All guest rooms at Element Vancouver Metrotown boast thoughtful touches, such as premium bedding and laptop-compatible safes, as well as amenities, such as complimentary wireless Internet access and climate-controlled air conditioning.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, kitchenettes and mini fridges

Languages

Chinese (Mandarin), English, Filipino, French, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 169 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 19
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Pets

  • Pets stay for free (up to 50 lbs)
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (CAD 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • BBQs
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Local/corner shop
  • Children's menu

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference space (4373 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Luggage storage
  • Multilingual staff
  • Free bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Close-captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • Hindi

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Mini fridge
  • Microwave
  • Kitchenette
  • Cookware, dishes and utensils

More

  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Trattoria Burnaby – This restaurant specialises in Italian cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Parking

  • Self-parking costs CAD 19 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector, a security system and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Element Vancouver Metrotown Hotel Burnaby
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown Hotel Burnaby

Frequently asked questions

Does Element Vancouver Metrotown offer free cancellation for a full refund?
Yes, Element Vancouver Metrotown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Element Vancouver Metrotown?
As of 4 Oct 2022, prices found for a 1-night stay for 2 adults at Element Vancouver Metrotown on 15 Oct 2022 start from $161, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Element Vancouver Metrotown?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Element Vancouver Metrotown?
Yes, there's an indoor pool.
Are pets allowed at Element Vancouver Metrotown?
Yes, pets stay for free, with a maximum weight of 50 lbs per pet. Food and water bowls are available.
Is parking offered on site at Element Vancouver Metrotown?
Yes. Self-parking costs CAD 19 per night. Electric car charging is available.
What are the check-in and check-out times at Element Vancouver Metrotown?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at Element Vancouver Metrotown?
No, this hotel doesn't have a casino, but Starlight Casino (11-min drive) and Great Canadian Casino at the Holiday Inn (13-min drive) are both nearby.
What is there to do at Element Vancouver Metrotown and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a sauna. Element Vancouver Metrotown also has a picnic area and a garden.
Are there restaurants at or near Element Vancouver Metrotown?
Yes, Trattoria Burnaby offers Italian cuisine. Nearby restaurants include Pearl Castle Cafe (3-min walk), Green Basil Thai (3-min walk) and Sushi Garden (3-min walk).
Does Element Vancouver Metrotown have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a microwave, cookware and a coffee maker.
What's the area around Element Vancouver Metrotown like?
Element Vancouver Metrotown is in Metrotown, a short 9-minute walk from Metrotown Station and 6 minutes' walk from Metropolis at Metrotown. Travellers say that this hotel is in a good location.

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Excellent place to stay
Excellent place to stay, very central. Really good customer service, friendly staff Good options for breakfast Definitely will stay again
Claudia, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Khieng, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cindy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jacqueline, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Janne, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Great bed/pillows!
The Element is a fairly new hotel and as such it shows well. The bed and pillows were SUPER comfortable, among the best I've encountered in a hotel...amazing! My only complaint is the room is VERY small. The bed was a king size and literally took up most of the room. I didn't really care as I wasn't spending any time in the room other than sleeping, but something to keep in mind if you plan on relaxing in the room with your partner.
Clint, 1-night trip
Verified Hotels.com guest review

6/10 Good

Good location bad Internet
Location is great, changing bedsheets wasn’t daily and that’s not good, Internet was so slow and that’s too bad, you have to pay to get high speed Internet!! Parking at $20 per day is too expensive
13-night family trip
Verified Hotels.com guest review

10/10 Exceptional

songmei, 1-night trip
Verified Expedia guest review

10/10 Exceptional

really wonderful space and rooms (I had a suite with balcony). The hotel is near a beautiful park, very easy walk to trains for a quick trip to Vancouver center (about 15mins), and great amenities including a pool and gym
Mathew, 3-night family trip
Verified CheapTickets guest review