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Lotte Hotel Hanoi

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near West Lake

Choose dates to view prices

In the heart of Hanoi, Lotte Hotel Hanoi offers a luxurious retreat with 2 bars, an indoor and outdoor pool, and Evian spa for massages. Savor breakfast at one of the 4 restaurants or stay connected with free in-room WiFi. The hotel's helpful staff has impressed previous guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Airport transfer
  • Bar
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Health club
  • Sauna
  • Hot tub
  • 24-hour room service
  • Room service
  • Business center
  • Airport shuttle
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Separate bathtub and shower
  • Separate bedroom
  • Television
$127 nightly
The total price is $137
Dec 7 - Dec 8
Total with taxes and fees

Why we love this property

Wellness retreat
The spa provides massages, manicures, and pedicures. Guests unwind in the sauna and hot tub. A health club and fitness room enhance relaxation.
Luxury bedtime ritual
Sink into personalized comfort with the pillow menu and turndown service. Midnight cravings are satisfied with 24-hour room service at this luxury hotel.
Business meets bliss
Nestled in the business district, this hotel features a conference space and spa. Guests enjoy 24-hour room service after busy workdays.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Separate bathtub and shower
Designer toiletries
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Separate bathtub and shower
Designer toiletries
  • 474 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Separate bathtub and shower
Designer toiletries
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Room

1 bedroom, minibar, in-room safe, desk

Junior Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Separate bathtub and shower
Designer toiletries
  • 678 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Club )

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club )

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Separate bathtub and shower
Designer toiletries
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room (Club)

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room (Club)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Separate bathtub and shower
Designer toiletries
  • 474 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Club )

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed (Club )

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Separate bathtub and shower
Designer toiletries
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Room (Club )

1 bedroom, minibar, in-room safe, desk

Junior Twin Room (Club )

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Separate bathtub and shower
Designer toiletries
  • 678 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

View from room

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Separate bathtub and shower
Designer toiletries
  • 1066 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

1 bedroom, minibar, in-room safe, desk

Premier Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Separate bathtub and shower
Designer toiletries
  • 1582 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

View from room
InterContinental Hanoi Landmark72 by IHG
  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.6 out of 10, Exceptional, 638 reviews
$118 nightly
The price is $127
Jan 4 - Jan 5, 2026
Total with taxes and fees
InterContinental Hanoi Landmark72 by IHG
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About the neighborhood

Map
No. 54, Lieu Giai St. Cong Vi Ward., Ba Dinh, Hanoi

What's nearby

  • Lotte Center Hanoi - 1 min walk - 0.0 km
  • Embassy of the Republic of Korea - 1 min walk - 0.0 km
  • Embassy of Japan - 2 min walk - 0.2 km
  • Van Phuc Diplomatic Corps - 5 min walk - 0.5 km
  • West Lake - 20 min walk - 1.7 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 31 min drive
  • Hanoi Railway Station - 11 min drive
  • Hanoi Long Bien Station - 15 min drive
  • Ga Thuong Tin Station - 19 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Pizza 4Ps Lotte Hanoi - ‬1 min walk
  • ‪Top of Hanoi - ‬1 min walk
  • ‪Lách Ca Lách Cách Lotte Center Liễu Giai - ‬1 min walk
  • ‪Starbucks Vincom Metropolis Liễu Giai - ‬2 min walk

About this property

Lotte Hotel Hanoi

When you stay at Lotte Hotel Hanoi, you'll be within a 10-minute drive of Hoan Kiem Lake and West Lake. Guests can visit the spa to be pampered with massages or mani/pedis, and Grill 63, one of 4 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and an outdoor pool. Fellow travelers like the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 318 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • This property’s outdoor pool is unavailable on the first Monday of every month for cleaning and maintenance.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Basketball

Working away

  • Business center
  • Conference space (13870 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Assistive listening devices available

Room amenities

Be entertained

  • 48-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Evian. Services include massages and manicures and pedicures.

Dining

Grill 63 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Red River - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Tim Ho Wan - This restaurant specializes in dim sum.
Top of Hanoi - Onsite brasserie. Guests can enjoy drinks at the bar.
Pharaohs - This cocktail bar serves light fare only.

Fee & policy details

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 1474200 per vehicle (one-way, maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for VND 822500.0 per day

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Lotte Hotel Hanoi
Lotte Hanoi
Lotte Hotel Hanoi Hotel
Lotte Hotel Hanoi Hanoi
Lotte Hotel Hanoi Hotel Hanoi

Frequently asked questions

Does Lotte Hotel Hanoi offer free cancellation for a full refund?

Yes, Lotte Hotel Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Lotte Hotel Hanoi?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Lotte Hotel Hanoi?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Lotte Hotel Hanoi?

Yes, there's free self parking.

Is airport shuttle service offered by Lotte Hotel Hanoi?

Yes, an airport shuttle is available. The charge is VND 1474200 per vehicle one-way.

What are the check-in and check-out times at Lotte Hotel Hanoi?

You can check in starting at 3:00 PM. Check-out time is noon.

What is there to do at Lotte Hotel Hanoi and nearby?

Onsite recreation at Lotte Hotel Hanoi includes basketball. Indulge in a treatment at the spa and soothe your senses in the hot tub. Lotte Hotel Hanoi also has 2 bars and an outdoor pool, as well as a sauna and a health club.

Are there restaurants at or near Lotte Hotel Hanoi?

Yes, there are 4 onsite restaurants, featuring Chinese cuisine.

What's the area around Lotte Hotel Hanoi like?

Lotte Hotel Hanoi is a short 20-minute walk from West Lake and 3 minutes' walk from Embassy of Japan.

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Reviews

Lotte Hotel Hanoi Reviews

9.4

Exceptional

9.6

Cleanliness

8.8

Location

9.4

Staff & service

9.0

Eco-friendliness

9.6

Property conditions & facilities

What guests liked

  • The gym was spacious, well-equipped, and well-maintained with regular cleaning. (3 reviews)
  • The breakfast buffet offered a great variety and each item was delicious. (6 reviews)
  • The property's restaurants and bars are very nice and offer good value. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room
View
Food
Breakfast
Restaurant
Amenities
Cities
Drinks

Reviews

10/10 Exceptional

Good condition and close location from shopping mall
MYEONGKYU, 3-night trip

10/10 Exceptional

The staff was excellent, very wonderful stay.
Aidan, 4-night trip

10/10 Exceptional

Great hotel with good restaurants and nice staff
Mhd, 2-night trip

10/10 Exceptional

Clean and nice views of the city. Friendly staff and great service. Would come stay here again.
Ba Truong, 2-night trip

10/10 Exceptional

Very clean, quiet and the staff were very obliging and helpful
Frank, 2-night trip

10/10 Exceptional

Great hotel in Hanoi. Dining options galore. Amazing staff. Mall on site and other shopping options near by. Ample rooms and comfy beds. As usual, Lotte is synonym with satisfaction.
Mario Rodolfo, 4-night trip

10/10 Exceptional

Beautiful hotel. Lovely rooms with great bedding.
Judy, 1-night trip

10/10 Exceptional

Totally was good and food was delicious
Monica, 1-night trip

10/10 Exceptional

Nice hotel. We love spa and sauna in the hotel.
Van Hoa, 4-night trip

10/10 Exceptional

Great location and rich experience
Takashi, 1-night trip

10/10 Exceptional

Great location. Beautiful property. Lots of amenities. We loved it.
Marika, 4-night trip

10/10 Exceptional

Excellent hotel, friendly and helpful staff, great perks
Dane, 1-night trip

10/10 Exceptional

it was located heart of everthing you need
SHIN WOO, 3-night trip

10/10 Exceptional

Great service, great room
lee, 2-night trip

10/10 Exceptional

Nice hotel and nice location. Plus shopping center at ground level.
Gilles, 4-night trip

10/10 Exceptional

Excellent hotel, excellent friendly service
Sammy, 4-night trip

10/10 Exceptional

The staff at the Lotte Hotel in Hanoi are very friendly and helpful. Restaurant in the Hotel are great and good value. Highly recommend staying there.
Christopher, 10-night trip

8/10 Very good

Good hotel ,especially nice view from high floor room
Naozumi, 2-night trip

10/10 Exceptional

Nice hotel and nice location. Big shopping center on ground level.
Gilles, 5-night trip

10/10 Exceptional

This is one of the best hotels I’ve stayed since I been overseas,staff was very nice and helpful,great food,great living condition,cleaning staff great and check in and check out receptionist was great
Randell, 3-night trip

10/10 Exceptional

Clean and excellent food
Il Kyung, 2-night trip

10/10 Exceptional

Good

Hotel is very good, comfortable, clean and quiet
Yuen Ling Ivy, 1-night trip

10/10 Exceptional

A well managed hotel, very clean, comfortable and convenient in terms of restaurant and shopping facilities. Will definitely return for any future Hanoi trip.
John, 2-night trip

10/10 Exceptional

Fitness center and spacious rooms
michael, 2-night trip

10/10 Exceptional

Great hotel : shopping center, restaurants and everything you need nearby. Valuable hotel with professional staff. Friendly and warm staff at 59 club floor. Linh Nguyen and the staff well trained will assist you for unforgettable stay.
TEBNOMA DAVID, 1-night trip