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Hanoi Pearl Hotel, Hanoi

4-star4 stars
No 6, Bao Khanh Lane, Hoan Kiem DistHanoi10000Vietnam

Lakefront hotel with restaurant, near Thang Long Water Puppet Theatre
  • Free buffet breakfast and free WiFi
Superb9.0
  • It was a good choice, we can walk around easely, several shops, near the Hoam Kiem Lake.…Apr 20, 2018
  • Lovely, well managed hotel. Responsive to your every request. Cheerful and friendly…Apr 1, 2018
472See all 472 Hotels.com reviews
From 1,384 reviewsTripAdvisor Traveller Rating

Hanoi Pearl Hotel, Hanoi

from $63
  • Deluxe Window Room, No View
  • Deluxe Room, City View
  • Executive Room, City View
  • Suite, Terrace, City View
  • Family Connecting Room
  • Romance Classic Room (formerly known as Superior room)
  • Premier Suite
  • Deluxe Triple Room, City View

At a glance

Key facts

Hotel size

  • This hotel has 70 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in
The hotel's entrance is not accessible by car every Friday from 7 PM through Sunday due to traffic restrictions. Guests planning to arrive on weekends should contact this property in advance for arrival instructions. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Spa services on site
Working away
  • Business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2013
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Individually decorated
Freshen up
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Candles Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Lounge and Cafe Terrace - This bar serves light fare only.

Hanoi Pearl Hotel, Hanoi’s small print

Also known as

  • Hanoi Pearl
  • Hanoi Pearl Hotel
  • Hotel Hanoi Pearl
  • Hotel Pearl Hanoi
  • Pearl Hanoi
  • Pearl Hanoi Hotel
  • Pearl Hotel Hanoi

Policies

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 920000.0 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hanoi Pearl Hotel, Hanoi

Top spots nearby

Recommended by this property

  • Hang Gai Street (2-minute walk)
  • Thang Long Water Puppet Theatre (3-minute walk)
  • Hoan Kiem Lake (3-minute walk)
  • St. Joseph Cathedral (3-minute walk)
  • Temple of Literature (15-minute walk)

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 46 min drive
  • Hanoi Long Bien Station - 16 min walk
  • Hanoi Railway Station - 20 min walk
  • Hanoi Giap Bat Station - 15 min drive
  • Onsite parking not available

Recent reviews

Superb 9.0 From 472 reviews

Hanoi Pearl Hotel, Hanoi
Very Good8.0
Cheap and convenient
This is a centrally located mid-range hotel. The rooms are clean but the bathroom was a little tired and it is impossible to shower without flooding the floor near the toilet (which then becomes a slip risk). Breakfast is provided and very Asian. Service is hit and miss. Some wait staff were brilliant and asked us if we wanted tea and coffee refills, some didn't.The hotel is clearly focused on service because everyone asks how your day is/was and wants to chat. They also ask where you are off to, and offer helpful suggestions, like whether you'd like to drink in their bar (which has a great view but is not a very nice space) instead of eating out. Eat out! While I get that they are trying to improve the service and the hotel business, this really gets annoying.
Robin, us4 night romance trip
Hanoi Pearl Hotel, Hanoi
Very Good8.0
It was good and the staff is bery helpful and friendly. Hotel very well situated.
Rubina Nianome, us1 night trip with friends
Hanoi Pearl Hotel, Hanoi
Exceptional10.0
nice old quarter hotel
great old quarter Ha Noi hotel. the rooms were nice and the staff very friendly., i would have to say the best thing about this hotel was the people that run it as they were so kind and i felt as i had made new friends. i was not pleased at the view, it only gave 30% (45 degrees) of the city lake due to a taller building being behind it, i thought from the hotel com listing that i was to have the city view, but they told me that the listing was in error and that i would have needed to get the executive view to get a balconied view of the old quarter from the front of the hotel. it was not that big of a deal because i was not in the room that much. also, though the extensive international type breakfast was included, espresso drinks were not and did not find that out until after it was served, again, not a big deal but would have been nice to know before.... so now you know... ..
Paul, us3 night romance trip
Hanoi Pearl Hotel, Hanoi
Exceptional10.0
Great stay.
Awesome small hotel right in the heart of the action. Staff were fantastic!
Shana, us1 night family trip
Hanoi Pearl Hotel, Hanoi
Very Good8.0
Good hotel, good location, a few minor issues
This hotel is nice and it is very close to the lake and to the Old Quarter, making everything walkable. My room had great A/C (which stayed on even when I left and took my key). The breakfast buffet was decent but needed more variety of Western options. The bathroom was odd. It had a bathtub/shower combo. The bathtub was raised up for some reason, making it tricky and a bit dangerous when getting out of the shower because I had to step over and down and it was slippery. A few times I almost lost my balance. I don't know how a person who is elderly or has hip problems, etc. would handle this. Why not leave the tub and "ground level'? There is no advantage to raising it up like this. (I don't know if all rooms have this tub set up.). Also, I think the water is too soft as I could not ever completely get the shampoo out of my hair so for the entire week I felt like my hair was a bit greasy. There is a small hair dryer in the room but it is virtually useless - barely stayed on and I had to hold the button down. If you really need a hair dryer, bring your own. The staff here was the highlight. Very friendly and helpful with everything. I just think there are a few bugs here that should be worked out for maximum comfort, especially if someone is going to be here for any length of time.
Suzanne, us8 night business trip

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Hanoi Pearl Hotel, Hanoi

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