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Hotel Kapok Shenzhen Bay

4.5 star property
Luxury hotel in Shenzhen with restaurant and bar/lounge

Choose dates to view prices

In Nanshan, Hotel Kapok Shenzhen Bay offers a serene retreat with Chinese cuisine at Xiao Nan Yanng and high-speed WiFi. Relax in the garden, unwind on the rooftop terrace or explore the library; previous guests appreciated these touches.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library

Feel at home (6)

  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Private hot tub
  • Separate sitting area
  • Daily housekeeping
$144 nightly
The total price is $154
May 27 - May 28
Total with taxes and fees

Why we love this property

Flavor for every mood
Dive into Chinese cuisine at the restaurant or grab a quick bite at the cafe. The bar awaits for evening drinks, while buffet breakfast starts each day.
Deep sleep indulgence
Sink into pillowtop mattresses with premium bedding and down comforters. Blackout drapes ensure perfect slumber while free minibars cater to midnight cravings.
Luxury by the bay
Marvel at panoramic bay views from the rooftop terrace of this luxury hotel. Wander through the serene garden for a peaceful natural escape.

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Deluxe King Bed Wide View Room

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe King Bed Wide View Room

  • Sleeps 2
  • Free WiFi

View all photos for Executive King Bed Wide View Room

Premium bedding, down comforters, pillowtop beds, free minibar

Executive King Bed Wide View Room

  • Sleeps 2
  • Free WiFi

View all photos for Executive King Bed City View Room

Premium bedding, down comforters, pillowtop beds, free minibar

Executive King Bed City View Room

  • Sleeps 2
  • Free WiFi

View all photos for Executive Twin Bed City View Room

Premium bedding, down comforters, pillowtop beds, free minibar

Executive Twin Bed City View Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe King Room

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe King Room

  • City view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Suite

  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Twin Room

  • City view
  • 430 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe King Bed City View Room

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe King Bed City View Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Twin Bed City View Room

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Twin Bed City View Room

  • Sleeps 2
  • Free WiFi

View all photos for Executive City View King Bed Room

Premium bedding, down comforters, pillowtop beds, free minibar

Executive City View King Bed Room

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive City View Twin Bed Room

Executive City View Twin Bed Room | Premium bedding, down comforters, pillowtop beds, free minibar

Executive City View Twin Bed Room

  • City view
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Sea View King Bed Room

Deluxe Sea View King Bed Room | Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Sea View King Bed Room

  • Sea view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite King Bed Sea View Room

Premium bedding, down comforters, pillowtop beds, free minibar

Executive Suite King Bed Sea View Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Queen Room

Premium bedding, down comforters, pillowtop beds, free minibar

Superior Queen Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior 2-bed Room

Premium bedding, down comforters, pillowtop beds, free minibar

Superior 2-bed Room

  • Sleeps 2
  • Free WiFi

View all photos for Presidential Suite Room

Premium bedding, down comforters, pillowtop beds, free minibar

Presidential Suite Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe King Bed Sea View Room

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe King Bed Sea View Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe King Bed Suite Sea View Room

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe King Bed Suite Sea View Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe King Bed Suite City View Room

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe King Bed Suite City View Room

  • Sleeps 2
  • Free WiFi

Similar properties

Exterior
DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences
Nanshan
  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 257 reviews
$81 nightly
The price is $87
May 31 - Jun 1
Total with taxes and fees
DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences
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About the neighborhood

Map
No. 3001 Binhai Avenue, Nanshan District, Shenzhen, Guangdong, 518054

What's nearby

  • MixC Shopping Mall - 3 min walk - 0.3 km
  • Shenzhen Bay - 3 min walk - 0.3 km
  • Shenzhen Bay Sports Center - 5 min walk - 0.4 km
  • Coastal City - 14 min walk - 1.2 km
  • Shenzhen Bay Port - 6 min drive - 2.1 km

Getting around

  • Shenzhen Intl. Airport (SZX) - 37 min drive
  • Hong Kong International Airport (HKG) - 39 min drive
  • Xili Railway Station - 6 min drive
  • Hong Kong Tin Shui Wai Station - 12 min drive
  • Hong Kong Lok Ma Chau Station - 13 min drive
  • Dengliang East Station - 18 min walk
  • Houhai Station - 18 min walk
  • Keyuan Station - 23 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪炳胜品味 - ‬9 min walk
  • ‪Ma’s Kitchen - ‬8 min walk
  • ‪至正潮菜 - ‬9 min walk
  • ‪老吉士 - ‬8 min walk
  • ‪Starbucks Reserve 星巴克臻选 - ‬9 min walk

About this property

Hotel Kapok Shenzhen Bay

Hotel Kapok Shenzhen Bay puts you within a 10-minute drive of Window of the World and Shekou Ferry Terminal. Guests can visit the fitness center for a workout or grab a bite to eat at Xiao Nan Yanng, which serves Chinese cuisine. This luxurious hotel is also within a short drive of Shenzhen Convention and Exhibition Center and Huanggang Border Crossing.

At a glance

DONE

Hotel size

    • 242 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 16
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 9 and up; guests must have received complete COVID-19 vaccination at least 3 days prior to check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free offsite parking nearby
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Grocery/convenience store

What to do

  • Access to nearby indoor pool
  • Ski area nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Library
  • Fitness center
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Electric kettle
  • Slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Private hot tub
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Xiao Nan Yanng - This restaurant specializes in Chinese cuisine.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 228 for adults and CNY 114 for children
  • Airport shuttle service is offered for an extra charge of CNY 300 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for CNY 280 per night

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Cashless transactions are available.

Also known as

Hotel Kapok Shenzhen Bay

Kapok Hotel Shenzhen Bay

Kapok Shenzhen Bay

Shenzhen Bay Hotel

Shenzhen Bay Kapok Hotel

Hotel Kapok Shenzhen Bay Hotel

Hotel Kapok Shenzhen Bay Shenzhen

Hotel Kapok Shenzhen Bay Hotel Shenzhen

Frequently asked questions

Does Hotel Kapok Shenzhen Bay offer free cancellation for a full refund?

Yes, Hotel Kapok Shenzhen Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Kapok Shenzhen Bay?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Kapok Shenzhen Bay?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Kapok Shenzhen Bay?

Yes, an airport shuttle is available. The charge is CNY 300 per vehicle one way.

What are the check-in and check-out times at Hotel Kapok Shenzhen Bay?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

What is there to do at Hotel Kapok Shenzhen Bay and nearby?

Have fun with nearby winter activities like skiing. Enjoy amenities like a fitness center and access to a nearby indoor pool.

Are there restaurants at or near Hotel Kapok Shenzhen Bay?

Yes, Xiao Nan Yanng offers Chinese cuisine.

Does Hotel Kapok Shenzhen Bay have rooms with private hot tubs?

Yes, each room has a private hot tub and a deep soaking bathtub.

What's the area around Hotel Kapok Shenzhen Bay like?

Hotel Kapok Shenzhen Bay is a short 7-minute walk from MixC Shopping Mall and 16 minutes' walk from Coastal City.

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Reviews

Hotel Kapok Shenzhen Bay Reviews

8.6

Excellent

9.0

Cleanliness

7.0

Location

8.4

Staff & service

8.8

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

The environment and room itself are nice, clean and cozy, also the staffs are great I can tell two front desk staffs with the last names “Pan” and “Qin” are patient and helpful.
Yao, 3-night trip
Verified

10/10 Exceptional

Event and stay

Nice, clean hotel. Good value for money. Great shower! Only suggestion is the TV in the room should be bigger and have more English channels available. We held an event there and the big screen they have I. The ballroom is fantastic.
Ramon, 2-night trip
Verified

10/10 Exceptional

It was very nice
Mark, 5-night trip
Verified

6/10 Good

Not clean enough
Ling Hong, 3-night trip
Verified

8/10 Very good

除了隔音效果不怎麼樣，其他都不錯的。晚上會聽到隔壁房間上廁所沖水聲音，很困擾。睡得淺的話需要斟酌
Cherie, 1-night trip
Verified

10/10 Exceptional

方便到春茧看演唱會
Pui Man, 1-night trip
Verified

10/10 Exceptional

Y
Edgar, 8-night trip
Verified

10/10 Exceptional

직원들도 친절하고 방이 매우 깨끗하고 아늑했음 어매니티도 나쁘지 않있고 드라이기가 다이슨이어서 좋았음 샤워가운이나 침구류도 고급져서 쾌적하게 쉬었음 침대옆에 핸드폰 충전기도 있어 세심한 배려가 느껴졌음
HYOEUN, 1-night trip
Verified

10/10 Exceptional

看演唱會最佳住宿

離春繭體育館很近 看演唱會的最佳住宿選擇
1-night trip
Verified

8/10 Very good

欠缺高遠可見的招牌

原本一出地鐵站就可見到酒店、可惜沒有可見的招牌、入口是跟車路一齊、並不明顯,十分難找😅
LAI SHEUNG NORAN, 1-night trip
Verified

10/10 Exceptional

Lyxhotell med stor frukost! Saknade kylskåp i rummet! Behövs i varmt och fuktigt klumat
3-night trip
Verified

10/10 Exceptional

Convenient, close to a new shopping mall and subway!
Peter, 1-night trip
Verified

2/10 Poor

Disappointed

The whole stay was ruined at the last moment during check out. Must say this is the worst experience that both my friends and I have experienced from all our previous hotel stays in different places. In general, the hotel itself is pretty good and location is good since our activities were in the nearby area SZ Bay Mixc and 后海 area. The whole impression was ruined by a check out staff at the counter and her name is Amy Peng. We have booked two rooms with four of us, upon room settlement, we asked Amy Peng to split the room bill, she didn't look very happy when we requested that as she was holding two room bills stapled together in a pile. Then we said we would also like to split each room's bill into half so each of us will pay our share by whatever means we want ( such as cash/credit card/wechat pay). We always do this when we travel together so it's easy to settle all charges clearly and quickly for us. Never thought that this is not welcomed by the check out staff. Upon our second polite request, Amy Peng didn't look happy at all and had her black face all that time. My friend asked if theres any problem, she didnt respond and continue to have her black face. My friend got annoyed and asked her why she has that kind of attitude. She responded right away with a defying voice saying there's nothing wrong with her and asked if we had any problem. We were totally taken by her rude behaviour. Am surprised there are people like that working in the service industry...
Dora, 1-night trip
Verified

8/10 Very good

打高球值得去酒店

環境幽靜, 地方整潔
Shirley, 2-night trip
Verified

6/10 Good

前台客服態度很差！

前台客服態度很差！不會再選擇入住！
1-night trip
Verified

10/10 Exceptional

Very nice service
Wendy, 1-night trip
Verified

8/10 Very good

虽然不是正海景，但是位置还是不错的，浴室很棒！
JING, 1-night trip
Verified

10/10 Exceptional

really convenient location for concert-goers

the hotel was just right next to the concert venue and it was super convenient! on top of that, the staff was polite and the hotel room was very comfortable. it was a spacious room with quality amenities.
Andrea, 1-night trip
Verified

8/10 Very good

演唱會之選

整潔舒適
Verified

10/10 Exceptional

ライブ会場の体育館に近くて安心

某有名アーティストの海外公演がこちらの近くのホテルの近くの体育館で行われ、宿泊に利用しました。綺麗でスタッフも応対が良く、安心して宿泊できました。
2-night trip
Verified

8/10 Very good

地點一流

酒店在演唱會場館旁邊，地點一流，非常方便
Verified

8/10 Very good

深センベイスポーツセンターに用事がある方にはオススメ

母と二人で利用しました。初めての中国本土で不安でしたが、快適に過ごせました。 ただ、カードトラブルで切れない事が一時発生したりと、若干のトラブルと、香港ドルから中華人民元へ両替をお願いしたら、女性の従業員の方はとても面倒そうに対応されましたが。笑 スポーツセンターでライブのある時には歩いて帰れてとても便利だし安全ですよ。 最寄りは駅のセブンイレブンですが、こちらもカード切れないし、スポーツセンターのケンタッキーもカード切れない日本人が多くて、現金は最低限にしたいと言う人も、交通費プラス二千円くらいはしておくのをおススメします。笑
chanai, 1-night trip
Verified

8/10 Very good

Average

Rooms sizes was not what I expected!
Almeida, 1-night trip
Verified

6/10 Good

Comfort / Stylish / Friendly and helpful service. Nice restaurant. Great experience!
1-night trip
Verified

8/10 Very good

Geat Hotel for a reasonable price

Geat Hotel for a reasonable price. Nice design with spacious rooms. Restaurant has excellent Food and Breakfast. Staff is very friendly and helpfull. Only sad thing is that they have a bar but do not use it. Drinks you can only have it by the bottle no matter if you want a beer or a Cognac. In the surroundings are big constructions, but I am sure once those are finished it will be a nice place to be. Good jogging possibilities and 300m from next Metro station.