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The St. Regis Shenzhen, Shenzhen

5 stars
No 5016 Shennan Road East, Luoho Distr.ShenzhenGuangdong518001China, 800-491-6126
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Excellent4.5 / 5
Service
Fantastic service
Breakfast
Tasty breakfast
Amenities
Great amenities
Bar
Standard bar
51See all 51 Hotels.com reviews
From 238 reviewsTripAdvisor Traveller Rating

The St. Regis Shenzhen, Shenzhen

Hotel Info: 866-539-8117

from $240
  • Deluxe Room (Scenic)
  • Suite, 1 King Bed
  • Room, 1 King Bed, City View (Fortune)
  • Fortune Scenic View King
  • Deluxe Room (Twin Scenic)
  • Deluxe Room, 1 King Bed, City View (Grand)
  • Deluxe Room, 1 King Bed, City View
  • Suite (ALLURE)
  • Deluxe Room, View (Grand)
  • Deluxe Room, City View (Grand)
  • Deluxe Room, View
  • Deluxe Room, 1 King Bed, City View
  • Executive Room, 1 King Bed, City View
  • Caroline Astor Suite
  • Suite, 1 King Bed (Astor Suite)
  • Deluxe Room, City View (Twin)
  • Deluxe Room, 1 King Bed, View (Executive)
  • Deluxe Room, 1 King Bed, City View

At a glance

Key facts

Hotel size

  • This hotel has 290 rooms
  • This hotel is arranged over 100 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Free self parking

Also known as

  • Shenzhen St. Regis
  • St. Regis Shenzhen
  • St. Regis Shenzhen Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Deposit: CNY 1000 per night

Optional extras

Rollaway beds are available for CNY 345 per night

Buffet breakfast is offered for an extra charge of CNY 198 per person (approximately)

WiFi is available in guestrooms for CNY 100 per day (rates may vary)

WiFi is available in public areas for CNY 100 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for CNY 100 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for CNY 100 per day (rates may vary)

Dial-up Internet access is available in guestrooms for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Spa tub
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 8
  • Meeting rooms 10
Services
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2011
  • Elevator/lift
  • Garden
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Private spa tub
  • In-room massage available
  • Separate sitting area
Freshen up
  • Second bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 46-inch LCD TV
  • Digital TV channels
  • IPad
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Dial-up Internet access (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Iridium Spa has massage/treatment rooms. Services include hot stone massages, massages, facials, and body wraps. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Dining

Decanter - Onsite bar.

St. Regis Bar/The Drawing - Onsite fine-dining restaurant. Guests can enjoy drinks at the bar.

Elba Italian Restaurant - This theme restaurant specializes in Italian cuisine and serves lunch and dinner.

Social - This buffet restaurant serves breakfast, lunch, and dinner.

The St. Regis Shenzhen, Shenzhen’s small print

Also known as

  • Shenzhen St. Regis
  • St. Regis Shenzhen
  • St. Regis Shenzhen Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Deposit: CNY 1000 per night

Optional extras

Rollaway beds are available for CNY 345 per night

Buffet breakfast is offered for an extra charge of CNY 198 per person (approximately)

WiFi is available in guestrooms for CNY 100 per day (rates may vary)

WiFi is available in public areas for CNY 100 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for CNY 100 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for CNY 100 per day (rates may vary)

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 51 reviews

The St. Regis Shenzhen, Shenzhen
Outstanding5.0 / 5
Awesome
My butller name Spring was awesome!!! Thank you Spring for going way out of your way to make me welcomed and special!!
2 night business trip
The St. Regis Shenzhen, Shenzhen
Outstanding5.0 / 5
Unsurpassed.
A truly superb hotel experience. The St Regis sets the standard in Shenzhen. It is easily as nice as the Shangri-la or the Four Seasons yet not nearly as expensive. The soaking tubs big enough for two with beautiful views of the city are a particular highlight.
4 night romance trip
The St. Regis Shenzhen, Shenzhen
Excellent4.0 / 5
No Wfti ???
I love the hotel BUT the internet sucks. I was there for business and could not go online ! That is impossible to deal with and might be my last star at that hotel !
2 night business trip
The St. Regis Shenzhen, Shenzhen
Outstanding5.0 / 5
Great hotel. Annoying additional charges.
Beautiful hotel. The only frustrating part of my stay was what felt like unnecessary additional charges when the room itself is already almost $300/night. For example: it clearly states "with Wifi" in the room description. Yes, they do have Wifi in the rooms, but it turns out that it costs 100 RMB a day to use. Putting it in the room description, then, is similar to saying "King bed" and then giving you a double bed and saying "well, you CAN have a King Bed- it just costs an additional 50RMB." It doesn't make sense. There was also a 200 RMB charge if we wanted an additional roll away bed in the room. I do understand that many people that stay at this hotel (okay, most people) are very well off financially and that these additional unexpected charges mean nothing in the grand scheme of their budget. I am a teacher, who planned a special one night getaway for me and 2 of my teacher friends to stay at the most expensive hotel any of us have ever stayed in- so these charges were disappointing to me.
1 night trip with friends
The St. Regis Shenzhen, Shenzhen
Outstanding5.0 / 5
good
good
1 night trip

See all reviews

The St. Regis Shenzhen, Shenzhen

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