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Four Points by Sheraton Shenzhen, Shenzhen

4 stars
5 Guihua RoadFutian Free Trade Zone, ShenzhenGuangdong518038China, 855-239-9480
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Excellent4.1 / 5
Pool
Great pool
Service
Fantastic service
Location
Great location
WiFi
WiFi system needs upgrading
128See all 128 Hotels.com reviews
From 614 reviewsTripAdvisor Traveller Rating

Four Points by Sheraton Shenzhen, Shenzhen

Hotel Info: 855-239-9480

from $78
  • Deluxe Room
  • Superior Room
  • Superior Suite, 1 King Bed
  • Deluxe Suite
  • Executive Suite
  • Comfort Room
  • Room (FOUR POINTS)
  • Executive Room
  • Superior Suite
  • Superior Room
  • Deluxe, One King Bed
  • Superior, One King Bed
  • Comfort Room, 1 Queen Bed
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 438 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Offsite

  • Free area shuttle

Also known as

  • Four Points Shenzhen
  • Four Points Sheraton Shenzhen Hotel
  • Four Points Sheraton Hotel Shenzhen
  • Four Points Sheraton Shenzhen
  • Shenzhen Four Points
  • Shenzhen Four Points Sheraton
  • Shenzhen Sheraton Four Points
  • Sheraton Four Points Shenzhen
  • 4 Points By Sheraton Shenzhen
  • Four Points By Sheraton Shenzhen Hotel Shenzhen

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of CNY 196 for adults and CNY 149 for children (approximately)

Airport shuttle service is offered for an extra charge of CNY 500.00 per vehicle (one way)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Pool sun loungers
  • Steam room
  • Sauna
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 14
  • Conference space
  • Conference space size (feet) - 12917
  • Conference space size (meters) - 1200
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 9 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy.

Dining

Taste - This buffet restaurant serves breakfast, brunch, lunch, and dinner.

China Spice - This fine-dining restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner.

Grill and Bar - This gastropub serves dinner only.

Four Points by Sheraton Shenzhen, Shenzhen’s small print

Also known as

  • Four Points Shenzhen
  • Four Points Sheraton Shenzhen Hotel
  • Four Points Sheraton Hotel Shenzhen
  • Four Points Sheraton Shenzhen
  • Shenzhen Four Points
  • Shenzhen Four Points Sheraton
  • Shenzhen Sheraton Four Points
  • Sheraton Four Points Shenzhen
  • 4 Points By Sheraton Shenzhen
  • Four Points By Sheraton Shenzhen Hotel Shenzhen

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of CNY 196 for adults and CNY 149 for children (approximately)

Airport shuttle service is offered for an extra charge of CNY 500.00 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 128 reviews

Four Points by Sheraton Shenzhen, Shenzhen
Good3.0 / 5
worst experiance in a luxury hotel
terrible experience due to the strong body oddor left by previous guest in the room, and the room was not cleaned well for the bad smell before I checked in. Even worse, the duty manager could not confess the truth, nor did he try to solve the compaint in the proper way
1 night business trip
Four Points by Sheraton Shenzhen, Shenzhen
Excellent4.0 / 5
The hotel was great. I had an issue with the AC not working, and they sent someone up to fix it. The only concern I had was upon checking out, they tried to charge me 90 RMB per day for using the wifi. They said I clicked the premium wifi button, which I did not. After going back and forth and showing them my phone (the only device I connected to wifi internet) they finally took it off my bill. Pay attention to signing into the Internet there, and the bill! Overall, a nice stay though
3 night business trip
Four Points by Sheraton Shenzhen, Shenzhen
Excellent4.0 / 5
Great value and very convenient.
Great value! Affordable clean and comfortable. Have stayed in this hotel for many years and planning to come again. The only reason I don't give it five stars is because I noticed the food at the restaurant has lowered their quality. Other than that love it.
1 night trip
Four Points by Sheraton Shenzhen, Shenzhen
Excellent4.0 / 5
Convinent.
It's nice
1 night business trip
Four Points by Sheraton Shenzhen, Shenzhen
Outstanding5.0 / 5
Excellent all round
Excellent choice for doing business in the free trade zone. Reasonable prices, excellent service and amenities.
2 night business trip

See all reviews

Four Points by Sheraton Shenzhen, Shenzhen

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