Heeton Concept Hotel City Centre Liverpool

Property class: 3
City-center hotel within walking distance of Liverpool Town Hall

Choose dates to view prices

When you stay at Heeton Concept Hotel City Centre Liverpool, you'll be in a fantastic location, just a 5-minute walk from Liverpool ONE and Chavasse Park. Also, Cavern Club and Royal Albert Dock are within just a 10-minute walk. The helpful staff and location get great marks from fellow travelers.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Main amenities (9)

  • Housekeeping once per stay
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Coffee/tea maker
  • Elevator
  • Flat-panel TV
  • Limited housekeeping
  • Offsite parking available
$40 nightly
The total price is $52
Nov 8 - Nov 9
Total with taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room (King)

A hotel room with a bed, a nightstand, a wall-mounted lamp, a window with curtains, and a large abstract painting.

Room (King)

7.8 out of 10
Good
(21 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

A hotel room with a large bed, a nightstand, a desk, a window with curtains, and a wall mural.

Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Quadruple Room

A hotel room with two beds, a desk, and a large painting on the wall.

Superior Quadruple Room

9.2 out of 10
Wonderful
(5 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Deluxe Room

A bunk room with a desk, chair, and a door leading to another room.

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Twin Bunk Bed

View all photos for Executive Room

A bunk bed room with a desk and a door.

Executive Room

  • 388 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 2 Twin Bunk Beds

DOUBLE CITY VIEW KING BED

  • Sleeps 4

DOUBLE EXECUTIVE

  • Sleeps 4

DOUBLE Accessible

  • Sleeps 4

Similar properties

A grand lobby with chandeliers, arched windows, and a patterned carpet.
Adelphi Hotel
Knowledge Quarter
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
7.0 out of 10, Good, 1,771 reviews
$45 nightly
The price is $57
Oct 19 - Oct 20
Total with taxes and fees
Adelphi Hotel
Compare similar properties
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
James Street, Liverpool, England, L2 7PQ

What's nearby

  • Liverpool ONE - 3 min walk - 0.3 km
  • Port of Liverpool Building - 3 min walk - 0.3 km
  • Cunard Building - 3 min walk - 0.3 km
  • Cavern Club - 4 min walk - 0.4 km
  • Royal Albert Dock - 6 min walk - 0.6 km

Getting around

  • John Lennon Airport (LPL) - 32 min drive
  • Manchester Airport (MAN) - 50 min drive
  • Chester (CEG-Hawarden) - 58 min drive
  • Liverpool James Street Station - 2 min walk
  • Moorfields Station - 7 min walk
  • Liverpool Central Station - 11 min walk

Restaurants

  • ‪The Coffee - ‬3 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪The Captain Alexander (Wetherspoon) - ‬2 min walk
  • ‪Planet Liverpool - ‬3 min walk
  • ‪San Carlo - Liverpool - ‬3 min walk

About this property

Heeton Concept Hotel City Centre Liverpool

  • When you stay at Heeton Concept Hotel City Centre Liverpool, you'll be in a fantastic location, just a 5-minute walk from Liverpool ONE and Chavasse Park. Also, Cavern Club and Royal Albert Dock are within just a 10-minute walk. The helpful staff and location get great marks from fellow travelers.

At a glance

Hotel size

    • 154 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Group Booking Policy: For bookings of 3 rooms or more, this property charges a deposit of GBP 100, collected at check-in.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Offsite parking within 5249 ft (GBP 19.20 per day); discounts available

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • English breakfast (surcharge) 7:30 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 1
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Toilet grab bar height (inches): 26
  • Bathroom emergency pull cord
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone
  • Desk chair

More

  • Housekeeping once per stay

Fees & policies

Refundable deposits

  • Deposit: GBP 50 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 16 for adults and GBP 16 for children
  • Early check-in can be arranged for an extra charge of GBP 20 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 20 (subject to availability)

Parking

  • Parking is available nearby and costs GBP 19.20 per day (5249 ft away)

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Days Inn Hotel Liverpool City Centre
Days Inn Liverpool City Centre
Days Inn City Centre Liverpool Hotel Liverpool
Days Inn Liverpool City Centre Hotel
Days Inn Liverpool City Hotel

Frequently asked questions

Does Heeton Concept Hotel City Centre Liverpool offer free cancellation for a full refund?

Yes, Heeton Concept Hotel City Centre Liverpool does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Heeton Concept Hotel City Centre Liverpool?

Sorry, pets aren't allowed.

Is parking offered on site at Heeton Concept Hotel City Centre Liverpool?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Heeton Concept Hotel City Centre Liverpool?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of GBP 20 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 20 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Heeton Concept Hotel City Centre Liverpool?

No, this hotel doesn't have a casino, but Mecca Bingo (10-min drive) is nearby.

What is there to do at Heeton Concept Hotel City Centre Liverpool and nearby?

Recommended spots to visit include Liverpool ONE (3-min walk) and Chavasse Park (3-min walk), along with Liverpool Town Hall (4-min walk) and Museum of Liverpool (4-min walk).

What's the area around Heeton Concept Hotel City Centre Liverpool like?

Heeton Concept Hotel City Centre Liverpool is in the heart of Liverpool, a short 2-minute walk from Liverpool James Street Station and 3 minutes' walk from Liverpool ONE. Travelers say the area is walkable and good for shopping.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Heeton Concept Hotel City Centre Liverpool Reviews

8.2

Very Good

8.4

Cleanliness

9.6

Location

8.6

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • Variety of eateries nearby and some restaurants on-site with take-away options available. (9 reviews)
  • Parking was conveniently located nearby with discounted rates available when booked online. (3 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Popular mentions

Room
Location
Service staff
Bed
Elevator
Lobby
Shower
Bar
Docks
Value

Reviews

Verified review

10/10 Exceptional

Convenient location. Good value.
Verified review

10/10 Exceptional

Super room on the top floor; lovely and quiet. Beds were comfy, bathroom was clean. Couldn’t fault it for the price and ace location for access to the docks and the city. Would stay there again without doubt.
Verified review

10/10 Exceptional

Excellent price, ideal area close to shops, Docks, Cavern Club area. Received a reduction in parking at the liverpool one Qpark by staying here, £40 for 3 days parking AMAZING. Would go back in a heartbeat if visiting Liverpool again.
Verified review

8/10 Very good

Good sized room in a convenient location. TV aerial cable was damaged which caused some worry but managed to get it working to watch the World Cup semi final.
Verified review

8/10 Very good

For a bargain price, I wasn't expecting much but this hotel had large, fully equipped rooms and a fantastic location in the centre of Liverpool near Albert Docks.
Verified review

10/10 Exceptional

Lovely 2 night stay with my kids, clean spacious room. The location is brilliant literally at the side of James street station so you don’t have far to go if travelling by train like we was. The only thing I would say is could do with an extra bed side cabinet, 2 chairs would have been great, & if there was as somewhere high up to put the kettle but apart from that brilliant stay would definitely stay again thanks :)
Verified review

2/10 Poor

This is NOT a proper hotel. They said they would clean our room ‘if we wanted’ but had to let them know at reception if that was the case! The room was dirty and a bad smell of damp as soon as we walked through the door. Very disappointing as it wasn’t cheap but one to avoid!
Verified review

10/10 Exceptional

Great room, fabulous location. Especially if your going to the M&S arena
Verified review

8/10 Very good

Good location, close to attractions, shops and eating places. Comfortable and clean room. Helpful staff. Was'nt aware though that breakfast was served off-site which should have been highlighted at the time of booking.
Verified review

10/10 Exceptional

Excellent Hotel, great location, spotlessly clean, comfy and spacious rooms, friendly staff.
Verified review

4/10 Fair

The hotel was okay, the location is absolute amazing and there are many things around which will keep the day ahead. The staff at reception when we check in was rude and loud. The room could be much cleaner, there were loads of stain marks on ceiling, toilet and mould. The TV had issue, it was blinking and displaying unusual different colours, we approached the reception and told someone will come and check but no body show up. I will not book this hotel again.
Verified review

6/10 Good

Overall, stay was OK, but involved us asking staff for things that should've been taken care of. They kindly put 2 rooms together for us as a big party, which was kind. However, the wet room stunk of urine, the beds were dusty and had lipstick marks, and we found shopping receipts stuck on the giant wall mirror from the previous guests, Staff kindly sorted the issues, but not a great first impression. Breakfast was also basic and let-down. Wasn't offered on site, but a pub next door which meant family having to sit inside. Not great for people trying to avoid alcohol or smoking. Probably won't book again.
Verified review

10/10 Exceptional

Great Location and room
Verified review

10/10 Exceptional

Comfy beds, quiet room. Didn’t spend too much time in the hotel but that’s all we needed. Good, central location too. Mightn’t have the best bar/restaurant, but we didn’t try or need it
Verified review

10/10 Exceptional

great hotel in great location for city centre
Verified review

10/10 Exceptional

Comfiest of beds we have slept on .Very clean.will definitely book again
Verified review

8/10 Very good

Friendly staff Clean room Central location Really good for price
Verified review

10/10 Exceptional

Clean room, amenities, comfortable
Verified review

8/10 Very good

Good location ideally situated in the heart of liverpool with easy reach to the docks (5 mins) and 10 mins to the cavern quarter. Sadly the restaurant isnt open but theres a pub over the road and lots of alternatives nearby. Very good hotel, modern and clean.
Verified review

10/10 Exceptional

Staff very friendly, great location and quiet room
Verified review

2/10 Poor

The hallways smelled like urine, people yelling at each other in the hallways, elevators broken, it’s chaos in that hotel! Location is great, though, although I’m sure you can find a good location that doesn’t smell like urine.
Verified review

8/10 Very good

Breakfast is fine. Staffs are great. Room is clean.
Verified review

4/10 Fair

The location and room size are probably the only real positives. The hotel is close to several of Liverpool’s main attractions, making it convenient for exploring the city centre on foot. Unfortunately, the condition of the room was far below expectations. The spring mattress is old, extremely uncomfortable and appears to be broken, compromising the most basic purpose of a hotel: getting a good night's sleep. The carpet is old, dirty and poorly maintained. The furniture is equally dated, worn and clearly needs repair or replacement. The entire room gives a strong impression of poor maintenance. The bathroom is extremely small and cramped, with an even more serious issue: the floor has inadequate drainage/slope. After showering, the bathroom remains wet, creating excessive moisture and contributing to signs of mould. The room is also very noisy. Surprisingly, the problem is not the nearby bars or nightlife, but mainly the heavy traffic outside. Despite the excellent location and good room size, these advantages do not compensate for a deteriorated bed, dirty carpet, worn furniture and an inadequate bathroom. This hotel urgently needs a complete renovation.
Verified review

10/10 Exceptional

Clean and comfortable, in an excellent location.
Verified review

8/10 Very good

The room was ok, quiet, the bathroom nice and good standard, temperature fine, staff friendly and ok