The Ritz-Carlton, Santiago

Property class: 5 and above
Ski hotel with ski shuttle, near Tobalaba Urban Market

Choose dates to view prices

The Ritz-Carlton, Santiago features a ski shuttle and puts you within a 10-minute walk of Tobalaba Urban Market. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in Swedish massages, facials, or body treatments. Other highlights at this luxurious hotel include an indoor pool, a rooftop terrace, and a bar/lounge. Skiers will appreciate access to ski passes. Fellow travelers love the helpful staff. Public transportation is just a short walk: El Golf Station is steps away and Alcantara Station is 7 minutes.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Pet friendly
  • Parking available
  • Internet access
$299 nightly
The total price is $299
Oct 31 - Nov 1

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Junior Suite, 1 Bedroom

A hotel room with a large bed, a seating area with a sofa and armchairs, a small table, and a view of the city through large windows.

Junior Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a sofa.

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(55 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Deluxe Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Junior Suite, 1 Bedroom

A hotel room with two beds, a TV, a desk, and a seating area.

Junior Suite, 1 Bedroom

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Double Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Deluxe Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Presidential Suite, 1 King Bed

A modern living room with a sofa set, a coffee table, and a TV mounted on the wall.

Presidential Suite, 1 King Bed

  • City view
  • 1938 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Terrace

A neatly made bed with white linens and striped pillows, a bedside table with a lamp, and a wall with a geometric pattern.

Deluxe Room, 1 King Bed, Non Smoking, Terrace

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

A hotel room with a large bed, a sitting area with a sofa and chairs, a flat-screen TV, and a window with curtains.

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a sofa.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Map
Calle El Alcalde 15, Las Condes, Santiago, Region Metropolitana, 6772208

What's nearby

  • Apoquindo - 1 min walk - 0.1 km
  • Peru Plaza - 3 min walk - 0.3 km
  • Tobalaba Urban Market - 6 min walk - 0.6 km
  • Costanera Center - 14 min walk - 1.2 km
  • Parque Arauco Mall - 4 min drive - 2.4 km

Getting around

  • Santiago Intl. Airport (SCL) - 28 min drive
  • Santiago Central Station - 29 min drive
  • El Golf Station - 1 min walk
  • Alcantara Station - 7 min walk
  • Tobalaba Station - 9 min walk
  • Airport shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • ‪Tip y Tap - ‬2 min walk
  • ‪Estró - ‬1 min walk
  • ‪La Cabrera - ‬3 min walk
  • ‪Oporto - ‬4 min walk
  • ‪Streat Burger - ‬3 min walk

About this property

The Ritz-Carlton, Santiago

  • The Ritz-Carlton, Santiago features a ski shuttle and puts you within a 10-minute walk of Tobalaba Urban Market. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in Swedish massages, facials, or body treatments. Other highlights at this luxurious hotel include an indoor pool, a rooftop terrace, and a bar/lounge. Skiers will appreciate access to ski passes. Fellow travelers love the helpful staff. Public transportation is just a short walk: El Golf Station is steps away and Alcantara Station is 7 minutes.

At a glance

Hotel size

    • 205 rooms
    • Arranged over 14 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (12 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets allowed*
    • Service animals welcome

Internet

    • WiFi in public areas*
    • Free wired internet access in rooms

Parking

    • Onsite self parking (USD 16 per day)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Ski shuttle*

Other information

    • Smoke-free property

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Reviews

The Ritz-Carlton, Santiago Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently excellent with a wide selection of food and attentive service. (26 reviews)
  • The rooftop pool was warm, relaxing, and offered great views, with some guests also enjoying the jacuzzi and hot tub. (19 reviews)
  • The restaurant offered great food, excellent service, and a wonderful breakfast buffet. (17 reviews)
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Popular mentions

Service staff
Room
Location
Bed
Cities
Food
Gyms (public)
Breakfast
Concierge
Room service

Reviews

Verified review

10/10 Exceptional

Couldn’t fault the hotel. They were very accommodating and the staff everywhere were incredible, Patricia in the restaurant was fabulous and really helpful. Great location. Very spacious room.
Verified review

10/10 Exceptional

Great location, fabulous staff, and an amazing breakfast!
Verified review

10/10 Exceptional

Excellent hotel and location
Verified review

10/10 Exceptional

The staff was fantastic!
Verified review

10/10 Exceptional

Amazing amenities at the hotel - the staff are loverly and can’t do enough to help. The relaxing pool area was most welcomed after a long flight.
Verified review

10/10 Exceptional

The staff and amenities are top tier.
Verified review

10/10 Exceptional

Lovely hotel, friendly staff and a safe, walkable neighborhood. Stayed here twice now and would again.
Verified review

10/10 Exceptional

Accommodating staff, great property in quiet, safe location
Verified review

10/10 Exceptional

Great service and beautiful Hotel
Verified review

8/10 Very good

The breakfast buffet was excellent
Verified review

10/10 Exceptional

It was a good experience of service, rooms are very confortable. The service was amazing.
Verified review

10/10 Exceptional

Great time here! Great location food
Verified review

10/10 Exceptional

Excellent, friendly staff
Verified review

10/10 Exceptional

Great

Beautiful hotel, lovely stay, great sauna and pool/ jacuzzi area. Would definitely stay again. Located in a cute, safe neighborhood with lots of walkable restaurants.
Verified review

10/10 Exceptional

Best hotel experience of our life! Everything was perfect from the rooms to the staff to the amenities (dining, spa, pool) and we recommend it very highly to anyone staying in the area!
Verified review

10/10 Exceptional

the best of this property is the amazing staff; the service is superb; food is great and excellent location; nice amenitized lobby area.
Verified review

10/10 Exceptional

Beautiful hotel. Staff was awesome.
Verified review

10/10 Exceptional

Amazing Stay

Wonderful Hotel, amazing pool in the 15th floor!
Verified review

10/10 Exceptional

Nice location. Pleasant staff.
Verified review

10/10 Exceptional

Staff was amazing- helpful and kind.
Verified review

10/10 Exceptional

Great location for your stay in Las Condes. Friendkt, helpful staff with excellent dining and shopping choices nearby.
Verified review

10/10 Exceptional

The service and staff are top rate.
Verified review

6/10 Good

The hotel is very well located, Las Condes is a beautiful and convenient neighborhood. The staff is friendly, though not exceptionally so. As for the hotel itself, it feels like it has seen better days. The luxury here is somewhat dated and hasn't been well maintained over the years, it's a has-been property, which makes the pricing hard to justify given what you actually get. With some vision and investment, it could easily compete with more modern luxury hotels. For now, though, the price-to-value ratio falls short.
Verified review

10/10 Exceptional

Excellent stay! Staff went above and beyond to make sure we were comfortable! Breakfast is amazing!
Verified review

10/10 Exceptional

The staff was amazing