White Oaks Resort & Spa

Photo gallery for White Oaks Resort & Spa

Primary image
Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of White Oaks Resort & Spa

White Oaks Resort & Spa

4.0 star property
4-star resort with 3 restaurants, near Outlet Collection at Niagara

9.2/10 Superb

1,238 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Gym
  • Non-smoking
  • Air conditioning
The price is $183
Price available on 7/10/2022
Map
253 Taylor Rd, Niagara-on-the-Lake, ON, L0S1J0
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • WiFi in the lobby
  • 3 indoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
  • Follows industry sanitization guidelines

Choose dates to view prices

About this area

What's nearby

  • In Glendale
  • Outlet Collection at Niagara - 6 min walk
  • Niagara College Niagara-on-the-Lake Campus - 8 min walk
  • Château des Charmes - 5 min drive
  • Welland Canal Lock 7 - 8 min drive
  • The Pen Centre - 6 min drive
  • Ravine Vineyard Estate Winery - 6 min drive
  • Meridian Centre - 8 min drive
  • Lundy's Lane - 9 min drive
  • Montebello Park - 8 min drive
  • Brock University - 14 min drive

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 19 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 45 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 78 min drive
  • St. Catharines Station - 9 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 11 min drive
  • Niagara Falls Station - 14 min drive
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

About this property

White Oaks Resort & Spa

White Oaks Resort & Spa puts you within a 10-minute drive of Clifton Hill and Outlet Collection at Niagara. You can visit the spa to be pampered with deep-tissue massages, body wraps, or mani/pedis, and LIV, one of 3 restaurants, serves breakfast and dinner. Other highlights at this upscale resort include an indoor pool, a bar/lounge, and a health club. The comfortable beds and comfortable guestrooms get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Safe Travels (WTTC - Global)
This information is provided by our partners.

At a glance

Hotel size

  • 220 units
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 19
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Onsite self parking (CAD 15 per day)
  • Onsite valet parking (CAD 20 per day)
  • Onsite parking includes off-street options

Offsite

  • Area shuttle*
  • Shopping center shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Racquetball/squash
  • Volleyball
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Health club
  • 18 holes of golf
  • An indoor pool
  • Full-service spa
  • 3 indoor tennis courts
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility

Languages spoken

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)

Food and drink

  • Refrigerator (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, The Spa at White Oaks. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a spa tub.

Guests under 13 years old are not allowed in the spa.

Dining

LIV - This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Play Bar & Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Grow Kitchen & Cafe - This café serves breakfast, lunch, and light fare. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Breakage deposit: CAD 50.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: CAD 15 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Fitness center access
    • Parking

Optional extras

  • WiFi is available in guestrooms for CAD 15 per night (rates may vary)
  • WiFi is available in public areas for CAD 15 per night (rates may vary)
  • Breakfast costs between CAD 15 and CAD 25 for adults, and CAD 3.5 and CAD 5.75 for children (approximately)
  • Area shuttle and shopping center shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of CAD 50 (subject to availability)
  • Refrigerators are available for an additional charge

Renovations and closures

This property is closed from December 24 2022 to December 25 2022 (dates subject to change).
The property will be renovating from April 26 2022 to August 31 2022 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for CAD 20.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs CAD 15 per day
  • Valet parking costs CAD 20 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 13 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

White Oaks
White Oaks Niagara-on-the-Lake
White Oaks Resort
White Oaks Resort Niagara-on-the-Lake
White Oak Resort Anbd Spa
White Oaks Hotel Niagara-On-The-Lake
White Oaks Spa
White Oaks Conference Resort And Spa
White Oaks Conference Hotel
Niagara On The Lake White Oaks
White Oaks Resort Spa
White Oaks Resort & Spa Resort
White Oaks Resort & Spa Niagara-on-the-Lake
White Oaks Resort & Spa Resort Niagara-on-the-Lake

Frequently asked questions

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.5/10

Staff & service

9.1/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Sheri, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our housekeeper Val was amazing. Friendly, helpful and pi’s attention to the details . One thing I didn’t like was the chlorine smell in the elevator was very strong.
Debra, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mike, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Uruz, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephanie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Toula, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Helen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shante, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location next to outlet mall and short drive to NOTL. All amenities were great. Nice bar & grill to watch sports. Very friendly staff. Would stay again.
2-night family trip
Verified Hotels.com guest review