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White Oaks Resort & Spa, Niagara-on-the-Lake

4-star4 stars
253 Taylor RdNiagara-on-the-LakeONL0S1J0Canada
Family-friendly resort with 3 restaurants and full-service spa
    Superb9.0
    Service
    Fantastic service
    Location
    Great location
    Wellness Area
    Great wellness & sports facilities
    Breakfast
    Breakfast is average
    832See all 832 Hotels.com reviews
    From 5,309 reviewsTripAdvisor Traveller Rating

    White Oaks Resort & Spa, Niagara-on-the-Lake

    from $100
    • Superior Double Room, 2 Double Beds
    • Standard Room, 2 Queen Beds, Tower
    • Superior Room, 1 King Bed
    • Luxury Room, 1 King Bed

    At a glance

    Key facts

    Hotel size

    • This hotel has 220 rooms
    • This hotel is arranged over 7 floors

    Arriving/leaving

    • Check-in time 4 PM-11:30 PM
    • Check-out time is 11 AM
    • Express check-out

    Required at check in

    • Credit card deposit required

    • Government-issued photo ID required

    • Minimum check-in age is 19

    Travelling with others

    Children

    • Babysitting/childcare *

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • WiFi in public areas *

    • WiFi in rooms *

    Transportation

    Parking

    • Valet parking *

    Offsite

    • Area shuttle *

    • Shopping center shuttle *

    Other information

    • Smoke-free property
    • Resort fee included
    * See small print for additional details or extra charges

    In the hotel

    Taking the kids?
    • Supervised childcare/activities (surcharge)
    Food and drink
    • Breakfast (surcharge)
    • 3 restaurants
    • Coffee shop/café
    • Room service (during limited hours)
    Things to do
    • Indoor pool
    • Fitness facilities
    • Indoor tennis courts - 3
    • Full-service spa
    • Spa tub
    • Health club
    • Tennis on site
    • Steam room
    • Sauna
    Working away
    • Business center
    • Conference space
    • Meeting rooms 13
    Services
    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Luggage storage
    • Wedding services
    • Porter/bellhop
    Facilities
    • Elevator/lift
    • ATM/banking
    • Safe-deposit box at front desk
    • Garden
    • Terrace
    • Fireplace in lobby
    Accessibility
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    In the room

    Home comforts
    • In-room climate control (air conditioning)
    • Air conditioning
    • Minibar
    • Coffee/tea maker
    • Bathrobes
    • Iron/ironing board
    Sleep well
    • Hypo-allergenic bedding available
    • Blackout drapes/curtains
    • Premium bedding
    Freshen up
    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer
    Be entertained
    • Pay movies
    • Premium TV channels
    Stay connected
    • Desk
    • Free newspaper
    • WiFi (surcharge)
    Food and drink
    • Refrigerator (on request)
    More
    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    Guests can indulge in a pampering treatment at the resort's full-service spa, The Spa at White Oaks . Services include deep-tissue massages, hot stone massages, massages, and facials. The spa is equipped with a spa tub.

    Children under 16 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

    Dining

    LIV - This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

    Play Bar & Grill - This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

    Grow Kitchen & Cafe - This cafe serves breakfast, lunch, and light fare.

    Recreation

    On Site

    • Fitness facilities
    • Health club
    • Indoor tennis courts - 3
    • Sauna
    • Spa tub
    • Steam room
    • Tennis on site
    • Fitness classes on site
    • Basketball on site
    • Pilates classes on site
    • Racquetball/squash on site
    • Volleyball on site
    • Yoga classes/instruction on site

    Nearby

    • Golfing nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby

    White Oaks Resort & Spa, Niagara-on-the-Lake’s small print

    Also known as

    • White Oaks
    • Niagara On The Lake White Oaks
    • White Oaks Niagara-on-the-Lake
    • White Oaks Resort
    • White Oaks Resort Niagara-on-the-Lake
    • White Oak Resort Anbd Spa
    • White Oaks Hotel Niagara-On-The-Lake
    • White Oaks Spa
    • White Oaks Conference Resort And Spa
    • White Oaks Conference Hotel

    Policies

    This property requires 1-night deposit for any bookings of 5 or more rooms where payment for the stay will be made on site instead of at the time of booking. To complete the reservation process and obtain additional information, please contact the property using the information on the reservation confirmation received after booking.

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Children under 16 years old are not allowed in the spa without adult supervision.

    Guests under 13 years old are not allowed in the spa.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    Please note that a deposit will be taken at the time of booking for guests booking 5 or more rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Breakage deposit: CAD 50.00 per night

    The charges below are included in the total price displayed:

    • Resort fee

    Optional extras

    Late check-out can be arranged for an extra charge of CAD 50

    Self parking costs CAD 15 per day

    Valet parking costs CAD 20 per day

    Refrigerators are available for CAD 10 per day

    Rollaway beds are available for CAD 20 per night

    Breakfast is offered for an extra charge of CAD 18.95 per person (approximately)

    Babysitting/childcare is available for an extra charge

    WiFi is available in guestrooms for CAD 15 per night (rates may vary)

    WiFi is available in public areas for CAD 15 per night (rates may vary)

    Area shuttle and shopping center shuttle service is offered for an extra charge

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around White Oaks Resort & Spa, Niagara-on-the-Lake

    Landmarks

    • Niagara College Niagara-on-the-Lake Campus (8-minute walk)
    • Royal Niagara Golf Club (12-minute walk)
    • Horseshoe Falls (9.1 mi / 14.6 km)
    • Skylon Tower (8.3 mi / 13.3 km)
    • The Pen Centre (3.4 mi / 5.5 km)
    • Meridian Centre (4.7 mi / 7.6 km)
    • Brock University (5.3 mi / 8.6 km)
    • FirstOntario Performing Arts Centre (5.5 mi / 8.8 km)

    Getting around

    • Niagara Falls, NY (IAG-Niagara Falls Intl.) 22-min drive
    • Buffalo, NY (BUF-Buffalo Niagara Intl.) 41-min drive
    • Toronto, ON (YYZ-Pearson Intl.) 67-min drive
    • Niagara Falls Station 13-min drive
    • St. Catharines Station 14-min drive
    • Niagara Falls Station 16-min drive
    • Self parking (surcharge)
    • Valet parking (surcharge)
    • Area shuttle (surcharge)
    • Shopping center shuttle (surcharge)

    Recent reviews

    Superb 9.0 From 832 reviews

    White Oaks Resort & Spa, Niagara-on-the-Lake
    Exceptional10.0
    it was great! thank you
    Christine, us1 night trip with friends
    White Oaks Resort & Spa, Niagara-on-the-Lake
    Exceptional10.0
    Nice hotel
    Great hotel. Looks great in pictures. I was surprised the counters were Formica and the rub was the older fiberglass model. For the price range we are used to a much more upscale hotel and amenities. Service was excellent. One of the best we have ever stayed at. Beds were okay but the pillows were horrible.
    A Traveler, us1 night romance trip
    White Oaks Resort & Spa, Niagara-on-the-Lake
    Very Good8.0
    See you next year.
    Enjoyable. We had spent our time in theater area and should have saved some time for amenities of hotel/spa.
    H. Paul, us1 night romance trip
    White Oaks Resort & Spa, Niagara-on-the-Lake
    Exceptional10.0
    Luxury at its best
    We stayed in the newly renovated tower and the room was huge equipped with a coffee maker and refrigerator.the level of service provided at this spa far exceeded our expectations. We did the rejuvenation package and enjoyed every minute of it. If I could change one thing the pool area looks old and dingy plus it is packed with kids. It would be nice if the resort posted adult only hours to use the pool.
    Margaret, us3 night family trip
    White Oaks Resort & Spa, Niagara-on-the-Lake
    Fair4.0
    Do NOT Stay Here if You Want a Romantic Getaway
    Our intention was to visit the Niagara on the Lake (NOTL) region, so we booked 2 nights at the White Oaks. After 1 night we abandoned the second one and picked a different hotel truly located in NOTL. There are 2 major problems with this property: 1) location. It is technically located in the NOTL region, but it is actually about 20 minutes by car from the the heart of NOTL. It sits next to an outlet mall, right off of the highway. Nothing romantic or charming about it. 2) The property is severely outdated, both the building itself and the rooms. The 80's decor and look simply don't go with a property which is marketed as a luxury "resort." The heart-shaped bathtub... tacky. We had breakfast at their restaurant and the food was, at best, mediocre. We would not recommend this place to anyone wanting to stay in Niagara on the Lake.
    Marcelo, us2 night romance trip

    See all reviews

    White Oaks Resort & Spa, Niagara-on-the-Lake

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