Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Photo gallery for Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Primary image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Blackout drapes, iron/ironing board, free cribs/infant beds
Blackout drapes, iron/ironing board, free cribs/infant beds

Overview of Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

3.0 star property
3-star hotel with outdoor pool, near Fallsview Casino

7.8/10 Good

2,284 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $89
Price available on 9/5/2022
Map
5339 Murray St, Niagara Falls, ON, L2G2J3
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Spa tub
  • Room service
  • 24-hour business center
  • Business center
  • Terrace
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In Fallsview
  • Fallsview Casino - 1 min walk
  • Clifton Hill - 16 min walk
  • Horseshoe Falls - 17 min walk
  • Casino Niagara - 18 min walk
  • Fallsview Indoor Waterpark - 18 min walk
  • Rainbow Bridge - 23 min walk
  • Maid of the Mist - 29 min walk
  • Seneca Niagara Resort & Casino - 35 min walk
  • Niagara Falls State Park - 40 min walk
  • American Falls - 40 min walk

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 22 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 39 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 5 min drive
  • Niagara Falls Station - 5 min drive
  • Niagara Falls Station - 12 min drive

About this property

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

At Holiday Inn Niagara Falls - By The Falls, an IHG Hotel, you'll be just a 5-minute drive from Fallsview Casino and Clifton Hill. Guests can hang out at the outdoor pool or indoor pool, or grab a bite to eat at Cocos, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers like the comfortable beds and helpful staff.

Languages

Chinese (Mandarin), English, Italian, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 122 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 2:00 AM
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Room service

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • An indoor pool
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • Chinese (Mandarin)
  • English
  • Italian
  • Ukrainian

Room amenities

Be entertained

  • Flat-screen television
  • Cable/satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Dining

Cocos - This theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Fees & policies

Refundable deposits

  • A damage deposit of CAD 100 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: CAD 8.98 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of CAD 12.95 per person (approximately)

Children & extra beds

  • Rollaway beds are available for CAD 10.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Frequently asked questions

Overall score and ratings

7.8

Good

8.0/10

Cleanliness

8.1/10

Staff & service

7.6/10

Amenities

7.7/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Exceptional

Mark, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Daniela, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Tina, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Ok
Ok , next to Fallsview Casino , short walk to Falls.
Al, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

TV remote would not shut off TV had to unplug TV to shut off. Bathroom only had half roll of toilet paper in room, had to request for more TP.
Edward, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Don’t stay on the ground floor
Dont stay on the ground floor. They put me and my 2 kids in a room right next to the door where everyone comes in late at night and it was so noisy until at least midnight. Our room opened up onto the parking lot. So we couldn’t even open the curtains because people were constantly walking right past our room. There were also ants everywhere as well as crumbs all over the floor that clearly hadn’t been cleaned. Positives - pool was nice and staff was friendly. Just not worth how bad the actual room was
Samantha, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

khristian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

KEVIN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maureen, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Zina, 2-night trip
Verified Hotels.com guest review