The Westin Harbour Castle, Toronto

Photo gallery for The Westin Harbour Castle, Toronto

Primary image
Balcony
Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace

Overview of The Westin Harbour Castle, Toronto

The Westin Harbour Castle, Toronto

4.0 star property
4-star hotel with 1 indoor pools, connected to the convention center, near Scotiabank Arena

8.4/10 Very Good

2,026 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet friendly
  • Gym
The price is $301
Price available on 7/17/2022
Map
1 Harbour Sq, Toronto, ON, M5J1A6
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free children's club
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
For families
  • Playground on site
  • Children's club (free)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Toronto
  • PATH Underground Shopping Mall - 2 min walk
  • Scotiabank Arena - 4 min walk
  • The Path - 6 min walk
  • Meridian Hall - 9 min walk
  • Harbourfront Centre - 9 min walk
  • Hockey Hall of Fame - 9 min walk
  • Ripley's Aquarium of Canada - 13 min walk
  • St. Lawrence Market - 13 min walk
  • Rogers Centre - 14 min walk
  • CN Tower - 15 min walk

Getting around

  • Billy Bishop Toronto City Airport (YTZ) - 6 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 21 min drive
  • Exhibition Station - 6 min drive
  • Union Station - 10 min walk
  • Danforth Station - 10 min drive
  • Queens Quay Ferry Docks Terminal Stop - 2 min walk
  • Queens Quay West at Harbourfront Centre Stop - 6 min walk
  • Queens Quay West at Rees St Stop - 11 min walk

About this property

The Westin Harbour Castle, Toronto

Located 1.8 mi (2.9 km) from the airport, The Westin Harbour Castle, Toronto features a free kids' club and puts you just a 5-minute drive from Scotiabank Arena. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Mizzen, which serves international cuisine and is open for breakfast. A bar/lounge, a health club, and a fitness center are other highlights at this upscale hotel. Fellow travelers love the central location and local sightseeing. The property is just a short walk to public transportation: Queens Quay Ferry Docks Terminal Stop is steps away and Queens Quay West at Harbourfront Centre Stop is 6 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 977 rooms
  • Arranged over 35 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets stay free (dogs only, 2 per room)
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Covered onsite self parking (CAD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Free children's club
  • Playground
  • Grocery/convenience store
  • Children's menu
  • Children's games
  • Toys

What to do

  • Tennis
  • Basketball
  • Racquetball/squash
  • Beach nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Marina nearby

Working away

  • 24-hour business center
  • 32 meeting rooms
  • Computer station
  • Conference center (70000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1975
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Health club
  • An indoor pool
  • Arcade/game room
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair-width doorways

Languages spoken

  • English

Room amenities

Be entertained

  • 50-inch LCD TV
  • Premium cable channels
  • Netflix
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Champagne service
  • Refrigerator
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling
  • Mobile key entry

Special features

Dining

Mizzen - This restaurant specializes in international cuisine and serves breakfast only. A children's menu is available.
The Chartroom Lounge - This lobby lounge specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Harbour Coffee Bar - This coffee shop specializes in American cuisine and serves breakfast and light fare. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for CAD 14.95 per day (rates may vary)
  • Breakfast costs between CAD 10 and CAD 30 per person (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for CAD 35.0 per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered self parking costs CAD 40 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 5:00 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

A shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Harbour Castle
Harbour Castle Westin
Harbour Westin Castle
Westin Castle
Westin Castle Harbour
Westin Harbour
Westin Harbour Castle
Westin Harbour Castle Hotel
Westin Harbour Castle Hotel Toronto
Westin Harbour Castle Toronto
Toronto Westin
Westin Harbor Castle Hotel Toronto
Westin Hotel Toronto
Westin Toronto
Westin Harbour Castle Toronto Hotel
The Westin Harbour Castle, Toronto Hotel
The Westin Harbour Castle, Toronto Toronto
The Westin Harbour Castle, Toronto Hotel Toronto

Frequently asked questions

Overall score and ratings

8.4

Very Good

8.5/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

8.3/10

Property conditions & facilities

8.0/10

Eco-friendliness

2/10 Poor

Tooba, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mohamed, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Katherine, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

TIMOTHY, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Would stay again
Staying for a Raptors game...very close to arena. Clean rooms were well maintained.
Todd, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

The first room we were given the bathroom had no door. We asked to move as this was not what I would expect at Westin. The second room AC issues. The front desk staff were not friendly and made us feel bad asking for proper room. The only good thing was staff members named Barry who helped us move into a 3rd room that was acceptable by going to front desk for us as we were ready to leave hotel.
Jas, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Eva, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

HOTEL Westin at the harbor side
OK , LOTS OF PEOPLE, MAYBE TO CROUTED, YOU CAN GET THE SAME room STANDARD CEAPER ON ANOTHER HOTEL. YOU PAY FOR THE LOCATION, EXCELLENT SERVICE , AND THE FOOD WAS DELISHERS. THE ROOM CLEANING WAS BAD with hair and dust
1-night trip
Verified Hotels.com guest review

4/10 Fair

Dingy and old rooms
The hotel is marketed as though it is an updated and renovated hotel but upon entry to our room for a romantic weekend, we were both very unimpressed and disappointed. The room was very outdated, dusty with a musty/smoky smell, dirty windows affected our views and there are clearly some repairs that are required. I have also never stayed in a hotel where I was required to request the room to be cleaned. The staff at the bar downstairs was also very rude. I asked for some water and was completely ignored. I feel as though the value was not matched with the amount paid for a two night stay, even in Toronto. I could have paid the same amount for a newer and more updated stay elsewhere. You need to rethink your marketing as it leads to pure disappointment.
Ashley, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carol Jean, 1-night trip
Verified Hotels.com guest review