Mandarin Oriental Ritz, Madrid

Property class: 5 and above
Luxury hotel with spa, near National Prado Museum

Choose dates to view prices

Mandarin Oriental Ritz, Madrid puts you in a great location, within just a 10-minute walk of National Prado Museum and El Retiro Park. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps, or facials. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a health club. Fellow travelers love the room service. Public transportation is just a short walk: Banco de Espana Station is 6 minutes and Anton Martin Station is 10 minutes.

Reviews

9.8 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pool
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
$1,062 nightly
The total price is $1,169
Nov 16 - Nov 17
Total with taxes and fees

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Superior Room, 1 King Bed

A grand building with a symmetrical facade, large arched windows, and a central entrance with ornate black metal gates.

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(16 reviews)
  • 319 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Mandarin, Room, 1 King Bed

A grand lobby with a high ceiling, ornate gold decorations, and a central reception desk.

Mandarin, Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 518 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite

A four-poster bed with a dark wooden headboard, a beige sofa, a small round table with a vase of flowers, and a side table with a lamp and books.

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premier Suite (Junior)

A hotel room with a bed, a sitting area with a sofa and armchair, a desk with a chair, and a dining table with food and drinks.

Premier Suite (Junior)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 454 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Palm Court)

A spacious bedroom with a large bed, a bedside table, a desk, and a television.

Suite (Palm Court)

  • 563 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Park)

A spacious bedroom with a large bed, a nightstand with a lamp, a bedside table with a book, and a view of the outdoors through a large window.

Suite (Park)

  • Park view
  • 730 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Prado)

A spacious bedroom with a large bed, a sitting area with a chair and table, and a view of the outdoors through a window.

Suite (Prado)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 730 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Turret)

A well-appointed living room with a round dining table, elegant chairs, and a chandelier.

Suite (Turret)

  • City view
  • 837 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Ritz)

A bedroom with a large bed, bedside tables, a nightstand, a window with curtains, and a skylight.

Suite (Ritz)

  • City view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Mandarin, Suite

A spacious bedroom with a large bed, bedside tables, a nightstand, a chair, and a view of the city through the window.

Mandarin, Suite

  • City view
  • 786 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite

A hotel room with a large bed, a sitting area with a table and chairs, and a view of the outdoors through the windows.

Presidential Suite

  • City view
  • 1238 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Twin Room

A grand building with a symmetrical facade, large arched windows, and a central entrance with ornate black metal gates.

Superior Twin Room

  • 319 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Twin Room

A decorative lantern with a lid and a plate with a pastry.

Deluxe Twin Room

  • City view
  • 402 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Mandarin, Twin Room

A grand lobby with a high ceiling, ornate gold decorations, and a central reception desk.

Mandarin, Twin Room

  • City view
  • 518 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Room, 1 King Bed, Accessible

A well-appointed bedroom with a large bed, bedside tables, a bench, and a view of the outdoors.

Superior Room, 1 King Bed, Accessible

  • 319 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Garden View

A hotel room with a large bed, a desk, a chair, a small table, and a view of the city.

Deluxe Room, 1 King Bed, Garden View

  • Garden view
  • 402 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room, Garden View

A hotel room with two beds, a sitting area, a dining table, and a view of the city.

Deluxe Twin Room, Garden View

  • Garden view
  • 402 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed (Prado View)

A hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

Deluxe Room, 1 King Bed (Prado View)

  • City view
  • 402 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room (Prado View)

A hotel room with a bed, a chair, a table with a lamp, a picture on the wall, and a window with curtains.

Deluxe Twin Room (Prado View)

  • City view
  • 402 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Two Bedroom Family Suite

A spacious bedroom with a large bed, a bedside table, a desk, and a television.

Two Bedroom Family Suite

  • 882 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free wired internet

View all photos for Two Bedroom Family Suite

A spacious bedroom with a large bed, a bedside table, a desk, and a television.

Two Bedroom Family Suite

  • 882 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed
  • Free wired internet

View all photos for Three Bedroom Grand Suite

A well-appointed living room with a round dining table, elegant chairs, and a chandelier.

Three Bedroom Grand Suite

  • City view
  • 1751 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 Twin Beds and 2 King Beds
  • Free wired internet

View all photos for Suite, 2 Bedrooms (Park, King)

A spacious bedroom with a large bed, a nightstand with a lamp, a bedside table with a book, and a view of the outdoors through a large window.

Suite, 2 Bedrooms (Park, King)

  • City view
  • 1242 sq ft
  • Sleeps 6
  • 2 King Beds
  • Free wired internet

View all photos for Suite, 2 Bedrooms (Park, Twin)

A spacious bedroom with a large bed, a nightstand with a lamp, a bedside table with a book, and a view of the outdoors through a large window.

Suite, 2 Bedrooms (Park, Twin)

  • City view
  • 1242 sq ft
  • Sleeps 6
  • 2 Twin Beds and 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Bedrooms (Turret)

A well-appointed living room with a round dining table, elegant chairs, and a chandelier.

Suite, 2 Bedrooms (Turret)

  • City view
  • 1349 sq ft
  • Sleeps 6
  • 2 Twin Beds and 1 King Bed
  • Free wired internet

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  • Pet friendly
  • Parking available
  • Free WiFi
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9.2 out of 10, Wonderful, 1,002 reviews
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The price is $496
Dec 1 - Dec 2
Total with taxes and fees
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About the neighborhood

Map
Plaza de la Lealtad 5, Madrid, Madrid, 28014

What's nearby

  • National Prado Museum - 3 min walk - 0.3 km
  • Thyssen-Bornemisza National Museum - 3 min walk - 0.3 km
  • Plaza de Cibeles - 5 min walk - 0.5 km
  • Gran Via - 8 min walk - 0.7 km
  • Puerta del Sol - 13 min walk - 1.1 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive
  • Madrid Recoletos Station - 12 min walk
  • Madrid Atocha Station - 14 min walk
  • Atocha Cercanías Station - 15 min walk
  • Banco de Espana Station - 6 min walk
  • Anton Martin Station - 10 min walk
  • Sevilla Station - 10 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Café Prado - ‬5 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Ritz Garden - ‬1 min walk
  • ‪Pictura - ‬1 min walk
  • ‪Faborit - ‬4 min walk

About this property

Mandarin Oriental Ritz, Madrid

  • Mandarin Oriental Ritz, Madrid puts you in a great location, within just a 10-minute walk of National Prado Museum and El Retiro Park. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps, or facials. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a health club. Fellow travelers love the room service. Public transportation is just a short walk: Banco de Espana Station is 6 minutes and Anton Martin Station is 10 minutes.

At a glance

Hotel size

    • 153 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 5 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Children aged 12 and younger eat free breakfast
    • Babysitting*
    • Supervised childcare*

Pets

    • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
    • Pet sitting services offered

Internet

    • Free WiFi in public areas
    • Free wired internet access in rooms

Parking

    • Free onsite valet parking
    • Uncovered onsite self parking (EUR 30 per day)
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle (available 24 hours)*
    • Train station shuttle on request (available 24 hours)*
    • Bus station shuttle*

Other information

    • Designated smoking areas

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Reviews

Mandarin Oriental Ritz, Madrid Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

9.8

Staff & service

10

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was beautiful, delicious, and offered a wide array of options. (3 reviews)
  • The restaurant offered delicious food, excellent cuisine, and attentive staff with a luxurious experience. (7 reviews)
  • The spa services were impeccable with skilled and caring therapists and a tranquil atmosphere. (4 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Food

Reviews

Verified review

10/10 Exceptional

Location Staff comfort
Verified review

10/10 Exceptional

First time staying at mandarin and I did sign up for the fans of mandarin after th experience here. Good property and nice staff amazing place close to amenities. Staff really took care to ensure we felt cared for
Verified review

10/10 Exceptional

Beautifully renovated property. Gorgeous rooms, restaurants, and bar. Staff is attentive, rooms are comfortable and stylish with great amenities.
Verified review

10/10 Exceptional

Excellent all around choice in Madrid. The hotel itself is outstanding in every way imaginable with a great location in a very walkable area.
Verified review

10/10 Exceptional

Outstanding property with a great location. Next to the Prado museum and shopping within walking range, as well as many dining options. Highly recommended!
Verified review

10/10 Exceptional

Beautiful location and outdoor space lovely
Verified review

10/10 Exceptional

In the words of Shakira, this is perfecto

Amazing hotel! Really top drawer, superb check in by David, great room, bar, food, service and SPA. Don’t hesitate!
Verified review

10/10 Exceptional

One of the best 5 star hotels in my opinion, perfect location, excellent service, and great amenities! Especially impressed by the outstanding communication skills of the staff and overall efficiency and effectiveness of responses to requests. We also enjoyed the Michelin star restaurant - Deessa a lot!
Verified review

10/10 Exceptional

Breakfast and afternoon tea delicious. Detail customer service
Verified review

10/10 Exceptional

The staff is excellent. They anticipate and plan for your every need. Ivan and Carlos at the door were excellent. Elizabeth and Pricilla in the spa were great as well. So was the lady that did my pedicure. All of the staff from the door to the service in rooms and room dining, concierge and reception were excellent. I would definitely recommend you stay here. I loved every minute.
Verified review

10/10 Exceptional

My first stay at the Mandarin Oriental Ritz, Madrid was one of true decadence and ease. Before we even walked through the doors, we were greeted at the car for our luggage to be collected with the most care and joy-filled staff. The check-in process was rather seamless and again the staff showcased the ultimate care for us. The hotel is a showroom that is both inviting, warm, cozy and opulent. The scent awakens all the emotions of what a beautiful stay in the equally beautiful city of Madrid should feel like. The gym, pool and spa services were impeccable. I enjoyed both a massage and facial and was thoroughly impressed by the level of skill and care from my therapist as well as the entire spa staff. I would only recommend that the pool area remain open longer- at least until 11pm. I enjoyed in-room dinning, at which I was very impressed as well. This experience goes down in my travel journal as a top 5 best in-room dinning I've experienced. The cuisine was excellent but, more over, the staff was incredibly meticulous and caring. Breakfast in the main resturant is beautiful and delicious with beautiful bright natural lighting pouring in and an array of selection. I cannot wait to return and make The Ritz Madrid my newest hotel tradition. Thank you to each and every staff member that made our stay so incredibly memorable. I give my sincerest gratitude for the touches of care you all brought to my days there at the hotel. Kindest regards, Ashley Evers
Verified review

10/10 Exceptional

excelente estada, staff incrivel
Verified review

10/10 Exceptional

Hospitality was great, extremely helpful and gave us a lot of recommendations for area’s to visit and travel tips. Lovely place definitely recommend if your visiting Madrid.
Verified review

10/10 Exceptional

hotel super mega excelente
Verified review

10/10 Exceptional

Excelente hotel
Verified review

10/10 Exceptional

It’s an amazing hotel really top of the list
Verified review

10/10 Exceptional

This is not only a hotel is an amazing experience 10/10
Verified review

8/10 Very good

Nice stay
Verified review

10/10 Exceptional

Truly a magical place, from the staff to the food. Can’t wait to go back.
Verified review

10/10 Exceptional

An elegant old world hotel, very well worth the stay.
Verified review

10/10 Exceptional

Staff
Verified review

10/10 Exceptional

Best hotel ever!!!!
Verified review

10/10 Exceptional

Beautiful
Verified review

10/10 Exceptional

Beautiful in every sense!!!! We had a great stay!
Verified review

10/10 Exceptional

Hotel was amazing and staff exceptional had a great time. Mandarin Oriental Ritz will be our go to hotel from now on.