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H10 Puerta de Alcalá, Madrid

4-star4 stars
Alcala, 66MadridMadrid28009Spain

4-star hotel with restaurant, near Prado Museum
  • Free WiFi
Awesome vibe
Good internet service
Great amenities
Value for money
Value for money could be better
67See all 67 reviews
From 264 reviewsTripAdvisor Traveller Rating

H10 Puerta de Alcalá, Madrid

from $114
  • Double Room
  • Double Room Single Use
  • Double Room, View
  • Double Room Single Use, View
  • Triple Room
  • Double Room, Terrace

At a glance

Key facts

Hotel size

  • This hotel has 138 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
The property’s pool will be closed occasionally due to private events on the terrace. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking (limited) *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Bicycle rentals nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 1076
  • Conference space size (meters) - 100
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

H10 Puerta de Alcalá, Madrid’s small print

Also known as

  • NH Alcalá
  • H10 Puerta Alcalá Hotel
  • H10 Puerta Alcalá Madrid
  • H10 Puerta Alcalá
  • NH Alcalá Madrid
  • NH Puerta Alcalá Hotel Madrid
  • NH Puerta Alcalá Hotel
  • NH Puerta Alcalá Madrid
  • NH Puerta Alcalá
  • Nh Alcala Hotel Madrid
  • H10 Puerta Alcalá Hotel Madrid


Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from May to September.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Self parking costs EUR 31 per day

    Buffet breakfast is offered for an extra charge of EUR 18 per person (approximately)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around H10 Puerta de Alcalá, Madrid


    • In Salamanca
    • Prado Museum - 20 min walk
    • Plaza Mayor - 31 min walk
    • El Retiro Park - 14 min walk
    • Thyssen-Bornemisza Museum - 19 min walk
    • Las Ventas - 23 min walk
    • Museo Nacional Centro de Arte Reina Sofia - 28 min walk
    • Plaza de Espana - 34 min walk

    Getting around

    • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 13 min drive
    • Madrid Recoletos Station - 10 min walk
    • Madrid Atocha Station - 26 min walk
    • Madrid Principe Pio Station - 8 min drive
    • Principe de Vergara Station - 2 min walk
    • Velazquez Station - 5 min walk
    • Retiro Station - 6 min walk
    • Self parking (surcharge)
    • Limited parking

    Recent reviews

    Fabulous 8.6 From 67 reviews

    H10 Puerta de Alcalá, Madrid
    The hottest place to sleep in town
    It would have been great if they would have repaired the thermostat. It was so hot that it was almost impossible to sleep.
    Giovanni, us3 night trip
    H10 Puerta de Alcalá, Madrid
    Home Away from Home
    Comfortable friendly hotel with great staff. Always helpful & tried to speak English with struggling tourists. Fabulous breakfast!
    VeraAnn, us11 night family trip
    H10 Puerta de Alcalá, Madrid
    Very Good8.0
    Four night in Madrid
    This hotel was wonderful. Bed was comfortable and the room was clean. The location was perfect to retiro park and many shops and cafes. The staff through the hotel were amazing with one exception, the service on the beautiful rooftop was the worst I experienced in my entire stay in Spain. Even with this considered I highly rated the hotel I just went to other rooftops. The staff at the downstairs bar were the best!!
    Thomas, us4 night family trip
    H10 Puerta de Alcalá, Madrid
    Relax in the city
    Relaxed atmosphere, nicely renovated, great roof terrace
    A Traveler, us1 night business trip
    H10 Puerta de Alcalá, Madrid
    Excellent place to stay!
    The hotel is located in one of the best areas of Madrid, across from the Retiro and a 10 minute walk from the Cibeles and the Prado and Thyssen museums. The staff is friendly and helpful and the facilities have been recently renovated. An outstanding roof terrace with a great view of Madrid, a bar, a sunning area and a mini swimming pool complements the offer.
    Agustin, us3 night romance trip

    See all reviews

    H10 Puerta de Alcalá, Madrid

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