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1 room, 2 adults

H10 Puerta de Alcalá, Madrid

4-star4 stars
Alcala, 66, Madrid, Madrid, 28009, Spain

4-star hotel with restaurant, near El Retiro Park
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
Great room
Tasty breakfast
Very comfortable
Ordinary pool
148See all 148 reviews
From 425 reviews

TripAdvisor Traveller Rating

H10 Puerta de Alcalá, Madrid

from $111
  • Double Room
  • Double Room Single Use
  • Double Room, City View
  • Double Room Single Use, City View
  • Triple Room
  • Double Room, Terrace
  • Superior Room
  • Basic Double Room Single Use
  • Superior Room
  • Superior Room (2 adults + 1 child)
  • Triple Room (2 adults + 1 child)
  • Basic Room
  • Habitacion Deluxe con terraza
  • Superior Room (2 adults + 2 children)

What’s around H10 Puerta de Alcalá, Madrid


  • In Salamanca
  • El Retiro Park - 4 min walk
  • Gran Via Street - 20 min walk
  • Prado Museum - 22 min walk
  • Puerta del Sol - 23 min walk
  • Puerta del Sol - 27 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 31 min walk
  • Plaza Mayor - 33 min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 15 min drive
  • Madrid Recoletos Station - 10 min walk
  • Atocha Cercanías Station - 29 min walk
  • Madrid Atocha Station - 8 min drive
  • Principe de Vergara Station - 2 min walk
  • Velazquez Station - 6 min walk
  • Retiro Station - 6 min walk
  • Self parking (surcharge)
  • Limited parking

At a glance

Key facts

Hotel size

  • This hotel has 138 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
The property’s pool will be closed occasionally due to private events on the terrace. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking (limited) *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Bicycle rentals nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1076
  • Conference space size (meters) - 100
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

H10 Puerta de Alcalá, Madrid’s small print

Also known as

  • NH Alcalá
  • H10 Puerta Alcalá Hotel
  • H10 Puerta Alcalá Madrid
  • H10 Puerta Alcalá
  • NH Alcalá Madrid
  • NH Puerta Alcalá Hotel Madrid
  • NH Puerta Alcalá Hotel
  • NH Puerta Alcalá Madrid
  • NH Puerta Alcalá
  • Nh Alcala Hotel Madrid
  • H10 Puerta Alcalá Hotel Madrid


Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from May to September.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Self parking costs EUR 31 per day

    Buffet breakfast is offered for an extra charge of EUR 18 per person (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Fabulous 8.8 From 148 reviews

    H10 Puerta de Alcalá, Madrid
    Excellent Stay!!
    The staff went above and beyond to help us everyone extremely helpful. Beautiful views!! Excellent breakfast!!
    Francis, us1 night family trip
    H10 Puerta de Alcalá, Madrid
    ...not good enough...
    The pool IS a joke...too small and the área around the pool does not have enough space die sunbathing and resting...only 4 spots....And that IS the Catcher with this hotel ..not good enough forma the ratings It has...
    roberto, us3 night business trip
    H10 Puerta de Alcalá, Madrid
    Always a good stay
    Our favorite brand in Europe. The locations is easy to access from the metro. Service is excellent. The breakfast is always a 10+. It has a rooftop terrace a great way to sit and relax and enjoy the view. The room was spacious, clean and comfortable.We will return.
    Jesus, us2 night romance trip
    H10 Puerta de Alcalá, Madrid
    This hotel was such a good decision!
    The hotel is comfortable, good beds, great staff and superb location! Breakfast is amazing and the roof terrace is awesome. The restaurant is more like an emergency option. Very limited option and very slow service. I will defintely stay here again.
    Maria, us5 night family trip
    H10 Puerta de Alcalá, Madrid
    Great roof top terrace!
    Øyvind, usRomance trip

    See all reviews

    H10 Puerta de Alcalá, Madrid

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