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H10 Puerta de Alcalá, Madrid

4 stars
Alcala, 66MadridMadrid28009Spain, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.0 / 5
Location
Great location
Service
Fantastic service
Amenities
Bad amenities
134See all 134 Hotels.com reviews
From 53 reviewsTripAdvisor Traveller Rating

H10 Puerta de Alcalá, Madrid

Hotel Info: 866-539-8117

from $77
  • Standard Room, 1 Single Bed, View
  • Standard Room
  • Standard Room, 1 Double or 2 Single Beds, View
  • Standard Single Room
  • Standard Room, 1 Double or 2 Single Beds
  • Standard Single Use with views Bed & Breakfast Promo
  • Standard with views Bed & Breakfast Promo
  • Standard with views
  • Superior Room, 1 Single Bed
  • Superior Room, 1 Double or 2 Single Beds
  • Standard with views Bed & Breakfast
  • Standard Double Room Single Use, 1 Double or 2 Single Beds, View
  • Standard Double Room Single Use, 1 Double or 2 Single Beds
  • Double Single Use Bed & Breakfast Promo
  • Standard Single Use with views Bed & Breakfast
  • Single room
  • Superior room Single Occupancy-Organizer
  • Superior Room Organizers BB
  • Superior Double Room
  • Bed&Breakfast Superior Single Use
  • Breakfast Double for Single Occupancy
  • Single Room Bed & Breakfast Promo
  • Bed&Breakfast Superior
  • Breakfast Standard Double
  • Basic Single Room
  • Bed&Breakfast Single Room
  • Double Room Single Use
  • Standard Room
  • Double Bed & Breakfast Promo
  • Double Room
  • NH Special offer - non refundable
  • Double Room Single Use, View
  • Superior Room
  • Double Room, View

At a glance

Key facts

Hotel size

  • This hotel has 146 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare

Pets

  • Pets not allowed (service dogs only)

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Self parking *

Also known as

  • NH Alcalá
  • H10 Puerta Alcalá Hotel
  • H10 Puerta Alcalá Madrid
  • H10 Puerta Alcalá
  • NH Alcalá Madrid
  • NH Puerta Alcalá Hotel Madrid
  • NH Puerta Alcalá Hotel
  • NH Puerta Alcalá Madrid
  • NH Puerta Alcalá
  • Nh Alcala Hotel Madrid
  • H10 Puerta Alcalá Hotel Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Optional extras

Self parking costs EUR 29.04 per day

Buffet breakfast is offered for an extra charge of EUR 14 per person (approximately)

Airport shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Supervised childcare/activities
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service
Things to do
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 358
  • Conference space size (meters) - 33
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Alcala Restaurant - This restaurant specializes in international cuisine and serves lunch and dinner. Reservations are required. Open select days.

H10 Puerta de Alcalá, Madrid’s small print

Also known as

  • NH Alcalá
  • H10 Puerta Alcalá Hotel
  • H10 Puerta Alcalá Madrid
  • H10 Puerta Alcalá
  • NH Alcalá Madrid
  • NH Puerta Alcalá Hotel Madrid
  • NH Puerta Alcalá Hotel
  • NH Puerta Alcalá Madrid
  • NH Puerta Alcalá
  • Nh Alcala Hotel Madrid
  • H10 Puerta Alcalá Hotel Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Optional extras

Self parking costs EUR 29.04 per day

Buffet breakfast is offered for an extra charge of EUR 14 per person (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 134 reviews

H10 Puerta de Alcalá, Madrid
Poor1.0 / 5
Bad smells and smoke filled
The whole hotel smelled like Axe body spray. Terrible and strong smell. Hotel was smoke free but had to change room because it smelled like smoke. They did not even seem to care. Also gave the smallest room they had. Would not stay again. Terrible
1 night trip
H10 Puerta de Alcalá, Madrid
Excellent4.0 / 5
I really enjoyed my stay, staff was friendly and very helpful, rooms are clean. The only thing why I did not rate 5 stars my experience because the room lock was broken and every time I had to go to the reception for them to open the room's door.
2 night trip
H10 Puerta de Alcalá, Madrid
Outstanding5.0 / 5
Great value and location
Fantastic location and accommodations. I plan on staying at the Nh the next time I am in Madrid.
4 night family trip
H10 Puerta de Alcalá, Madrid
Good3.0 / 5
Good Location, good enough
This Hotel is well located , close to El retiro park, Goya & velazques shopping areas and Salamanca restaurants. Metro stations just 2 blocks or get cabs just on Alcala St The Hotel needs to be renovated soon, the service is below average, the breakfast is not good compared with others NH Hotels, Good front desk service.
5 night romance trip
H10 Puerta de Alcalá, Madrid
Good3.0 / 5
I expected more for the price I paid
Single standard rooms are, in general, small, without charm, and quite dark for a four-star hotel. First impression, a disappointment. Location is really convenient and breakfast good. People at front desk are very helpful and make your stay easier.
1 night business trip

See all reviews

H10 Puerta de Alcalá, Madrid

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