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Grand Hyatt Kauai Resort and Spa

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Experience a tranquil retreat at Grand Hyatt Kauai Resort and Spa, where the warmth of the sun meets the soothing sounds of waves. Unwind with a hot stone massage or yoga class, then indulge in ocean-view dining at Tidepools; enjoy poolside bars and cabanas by one of three pools. Guests rave about this resort’s relaxing atmosphere and helpful staff.

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Free parking
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • On the beach
  • Restaurant and 2 poolside bars
  • Full-service spa
  • 3 outdoor pools and lazy river
  • Breakfast available
  • 2 outdoor tennis courts
  • 24-hour health club
  • Sauna
  • Steam room
  • Free use of bicycles

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Playground on site
  • Refrigerator
  • Connecting/adjoining rooms available
  • Premium TV channels
$1,333 nightly
The total price is $1,582
May 29 - May 30
Total with taxes and fees

Why we love this property

Oceanfront bliss
This hotel sits on a white sand beach with a walkway to the water. A beachfront restaurant awaits, while nearby water adventures beckon.
Work and play paradise
Tackle business in the conference space and computer-equipped meeting rooms. Later, indulge in spa treatments and cocktails at the poolside bars.
Culinary paradise
Experience Hawaiian cuisine and sushi at 2 restaurants offering beachfront, garden, and pool views. Savor a cooked-to-order breakfast or enjoy private dining.

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Club Room, 1 King Bed (Club Lounge Access)

Hypo-allergenic bedding, in-room safe, blackout drapes

Club Room, 1 King Bed (Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(25 reviews)
  • Ocean view
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Partial Ocean View

Room, 1 King Bed, Partial Ocean View | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Partial Ocean View

8.6 out of 10
Excellent
(17 reviews)
  • Partial ocean view
  • 498 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Resort View

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Resort View

9.6 out of 10
Exceptional
(16 reviews)
  • Resort view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 1206 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Suite, 1 Bedroom

Standard Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, blackout drapes

Standard Suite, 1 Bedroom

  • Garden view
  • 1206 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

  • Garden view
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Accessible

  • Garden view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Partial Ocean View

Room, 2 Queen Beds, Partial Ocean View | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Partial Ocean View

9.6 out of 10
Exceptional
(8 reviews)
  • Partial ocean view
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(11 reviews)
  • Garden view
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Resort View

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Resort View

9.6 out of 10
Exceptional
(10 reviews)
  • Resort view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Ocean View

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(14 reviews)
  • Ocean view
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Poolside (Pool Suite)

Suite, 1 Bedroom, Poolside (Pool Suite) | Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 Bedroom, Poolside (Pool Suite)

10.0 out of 10
Exceptional
(1 review)
  • 725 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Grand Suite, 1 Bedroom

Grand Suite, 1 Bedroom | View from room

Grand Suite, 1 Bedroom

  • Ocean view
  • 1152 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Royal Suite, 1 Bedroom, Ocean View, Oceanfront

Royal Suite, 1 Bedroom, Ocean View, Oceanfront | Hypo-allergenic bedding, in-room safe, blackout drapes

Royal Suite, 1 Bedroom, Ocean View, Oceanfront

  • Ocean view
  • 1496 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Suite (ALII)

Hypo-allergenic bedding, in-room safe, blackout drapes

Suite (ALII)

  • Ocean view
  • 1640 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed, Ocean View

Presidential Suite, 1 King Bed, Ocean View | Hypo-allergenic bedding, in-room safe, blackout drapes

Presidential Suite, 1 King Bed, Ocean View

  • Ocean view
  • 2250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Garden View

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Garden View

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Garden View

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Map
1571 Poipu Road, Koloa, HI, 96756

What's nearby

  • Poipu Bay Golf Course - 3 min walk - 0.3 km
  • Maha'ulepu Heritage Trail - 5 min walk - 0.5 km
  • Shipwreck Beach - 7 min walk - 0.6 km
  • Brennecke Beach - 17 min walk - 1.5 km
  • Poipu Beach - 3 min drive - 2.7 km

Getting around

  • Lihue Airport (LIH) - 28 min drive

Restaurants

  • ‪Brennecke's Beach Broiler - ‬20 min walk
  • ‪The Point At Poipu - ‬11 min walk
  • ‪Puka Dog - ‬20 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Keoki's Paradise - ‬4 min drive

About this property

Grand Hyatt Kauai Resort and Spa

Grand Hyatt Kauai Resort and Spa is a great choice for your beach stay in Koloa, putting you near activities like scuba diving, snorkeling, and surfing/body boarding. There's plenty of fun with the 3 outdoor pools and lazy river, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Offering a beachfront location, Tidepools serves Hawaiian cuisine and is open for dinner. Other highlights at this luxurious hotel include 2 poolside bars, a golf course, and a bar/lounge. The pool and helpful staff get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 605 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 19
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Uncovered onsite valet parking (USD 47.18 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • 2 poolside bars
  • 2 coffee shops
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Waterslide
  • Lazy river
  • Playground
  • Babysitting (surcharge)
  • Children's menu

What to do

  • On the beach
  • Tennis lessons
  • Fitness classes
  • Yoga classes
  • Golfing
  • Evening entertainment
  • Shopping
  • Pool table
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby
  • Whale-watching nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (64002 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Pool cabanas (surcharge)
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • Built in 1990
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour health club
  • Golf course on site
  • Golf driving range on site
  • 3 outdoor pools
  • Designer stores on site
  • Arcade/game room
  • Full-service spa
  • Lazy river
  • 2 outdoor tennis courts
  • 24-hour pool access
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall
  • Firepit
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 65-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished lanai

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Dining

Tidepools - This beachfront seafood restaurant specializes in Hawaiian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Stevenson's Library - Overlooking the ocean and pool, this restaurant specializes in sushi and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Ilima Terrace - Overlooking the ocean and garden, this restaurant specializes in American cuisine and serves breakfast and lunch. A children's menu is available. Open daily.
Hale Nalu - This restaurant specializes in American cuisine and is located by the pool. Open daily.
Seaview Terrace - Overlooking the ocean and pool, this restaurant serves breakfast, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 65.29 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Faxes
    • Fitness center access
    • Fitness/yoga classes
    • In-room coffee
    • In-room safe
    • Laundry facilities
    • Phone calls (may be limited)
    • Pool access

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 24 to 55 per person

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Uncovered valet parking costs USD 47.18 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool open 24-hours
  • Guests under 14 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

State tax ID - TA-207-370-2400-01

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Grand Hyatt Kauai

Grand Hyatt Kauai Koloa

Grand Hyatt Kauai Resort

Grand Hyatt Kauai Resort Koloa

Grand Hyatt Resort Kauai

Hyatt Grand Kauai

Hyatt Kauai

Hyatt Kauai Resort

Hyatt Resort Kauai

Kauai Grand Hyatt

Grand Hyatt Kauai Resort Spa

Frequently asked questions

Does Grand Hyatt Kauai Resort and Spa offer free cancellation for a full refund?

Yes, Grand Hyatt Kauai Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hyatt Kauai Resort and Spa?

Yes, there are 3 outdoor pools. Guests have 24-hour pool access.

Are pets allowed at Grand Hyatt Kauai Resort and Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grand Hyatt Kauai Resort and Spa?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Hyatt Kauai Resort and Spa?

Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out are available.

What is there to do at Grand Hyatt Kauai Resort and Spa and nearby?

Have fun with onsite activities such as cycling, and practice your swing at the golf course. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Grand Hyatt Kauai Resort and Spa also has 2 poolside bars, a 24-hour health club, and a sauna, as well as an arcade and a garden.

Are there restaurants at or near Grand Hyatt Kauai Resort and Spa?

Yes, Tidepools offers alfresco dining, Hawaiian cuisine, and garden views.

Does Grand Hyatt Kauai Resort and Spa have any outdoor private spaces?

Yes, every room features a furnished lanai.

What's the area around Grand Hyatt Kauai Resort and Spa like?

Grand Hyatt Kauai Resort and Spa is located on the waterfront in Poipu, a short 3-minute walk from Poipu Bay Golf Course and 20 minutes' walk from Poipu Beach.

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Reviews

Grand Hyatt Kauai Resort and Spa Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Location

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was amazing, with many options, including a lazy river, and a comfortable and tranquil atmosphere. (32 reviews)
  • The beach area was beautiful, loads of fun, and offered great access for guests. (12 reviews)
  • The spa at this property is super wonderful and excellent. (8 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
View
Restaurant
Location
Beach
Family friendly
Children
River

Reviews

Verified

10/10 Exceptional

Ocean room was beautiful and the spa excellent!
Margaret, 7-night trip
Verified

10/10 Exceptional

very clean rooms, older resort but very clean and comfortable, people very friendly and nice, definitely recommend it this place, if we’re going to be back next time this is the place we will definitely come back
steve, 4-night trip
Verified

10/10 Exceptional

Beautiful resort. Friendly and helpful staff.
Christina, 4-night trip
Verified

10/10 Exceptional

Very nice room, friendly staff, great breakfast buffet, beautiful property.
John, 5-night trip
Verified

8/10 Very good

Many great things about this property. Prime location, attentive staff, enjoyable pools and water features to name a few. The building doesn’t have a new feel and we were frustrated by the lack of elevators. Our room had a great view of the pools and the ocean but because of the elevator placement we had to walk over a third of a mile to get to our car in the self park lot. It’s one of the poorest design I have seen.
philip, 4-night trip
Verified

8/10 Very good

Staff was great! Rooms were ok. Property is amazing and a short hike from the stables.
Jordan, 4-night trip
Verified

8/10 Very good

Grounds and staff excellent.. food & dining options need improvement.. pool side bars need longer hours
Donald, 6-night trip
Verified

10/10 Exceptional

The room and grounds were excellent. The staff was extremely kind and helpful the entire stay.
Brianna, 7-night trip
Verified

10/10 Exceptional

Absolutely loved our stay here! Great restaurants, and the pool areas are amazing. Very relaxing and tranquil
Andrew, 7-night trip
Verified

10/10 Exceptional

We had the best time here. The buffet breakfast was delicious. The grounds at the resort are so beautiful & lush. The beach is steep to the water, that’s the only part that wasn’t perfect..
Lisa, 6-night trip
Verified

10/10 Exceptional

Very Clean room (and I’m picky) Great staff in all areas especially housekeeping and restaurant Breakfast was always great dinner was awesome at Stevens library but tidepool? was a let down expensive not good at all, weight staff was just ok…. Other than that the stay was perfect Will return!
Leslie, 7-night trip
Verified

10/10 Exceptional

Beautiful hotel. Amazing pools. Can rent floats for $6 a day. On a beach with an amazing hike.
Marie, 2-night trip
Verified

8/10 Very good

Was wonderful, staff super nice, room was clean. Only down side was that a big portion of hotel was blocked off for construction and the elevator by our room was out of service which made getting to our room a bit of a maze
Taylor, 4-night trip
Verified

10/10 Exceptional

Fabulous resort! It’s huge – 52 acres – and has every amenity and water attraction that one could want. It is right on the beach and has many lovely videos too shop and eat and relax. The staff was available, courteous, friendly, helpful – I can’t say enough good things. I will be returning !
Mary Wayne, 10-night trip
Verified

10/10 Exceptional

Such a wonderful stay in a beautiful location!!
Amy, 2-night trip
Verified

10/10 Exceptional

Yes! Very friendly and helpful staff. Will be back.
Michael, 10-night trip
Verified

10/10 Exceptional

Staff were nice. Hotel need some minor touch ups pool plaster and painting. Room had a musty smell but provided dehumidifier which helped. I would go back Third trip there
Scott, 8-night trip
Verified

10/10 Exceptional

The staff here are outstanding (especially Victor at the Front Desk!); they make you feel welcome, relaxed and taken care of. Photos do not do the property justice as not only is it gorgeous but peaceful, and you can hear the waves from just about anywhere. The rooms are spacious, comfortable and clean. The in-room coffee maker makes a nice cup of coffee - perfect for relaxing on the lanai. Make sure you sign up for the classes before arrival as they will enhance your experience. This resort is a true gem, and the only place I stay when visiting Kauai.
Katherine, 1-night trip
Verified

10/10 Exceptional

Grand Hyatt Kauai

We had an amazing time! We especially loved how the pools weren't overcrowded. Beautiful property.
6-night trip
Verified

10/10 Exceptional

The Grand Hyatt staff did an amazing job during our stay - from Tom, the concierge who planned our tours to the entire hotel team, they provided excellent service and wanted to ensure we had a wonderful time. Our ocean view room was perfect and very private and we loved the onsite restaurants. We would definitely return! The resort location is perfect.
Pamela, 6-night trip
Verified

10/10 Exceptional

Staff ultra excellent ! Room and catered event were perfection. Only wish for December the Christmas music would be continuous. Needed a clean audio video however music was not always playing. The Christmas trees were beautiful. *****
Rosanne, 7-night trip
Verified

10/10 Exceptional

Beautiful property with great views and friendly staff!
johanna, 4-night trip
Verified

8/10 Very good

Lovely property! Looks like some of the common area like elevators could be updated. Room was regularly cleaned and food and drinks were good. Best views of the skies at night while sitting on the beach.
Velda, 7-night trip
Verified

8/10 Very good

Property was very spread out. Food was fine. But staff was over the top! 5 star in service
Kari, 3-night trip
Verified

10/10 Exceptional

One of the most beautiful hotels I’ve ever been to. The staff is super friendly, our room was magnificent, the grounds are kept meticulously. We’ve been there before and always go back.
edna, 6-night trip