All hotels in Hilo, Hawaii, United States of America
1 room, 2 adults

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

3.5-star3.5 stars
93 Banyan DrHiloHI96720United States of America

Bayfront hotel with golf course, near Panaewa Rainforest Zoo
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 free!
Very Good8.2
  • It was greatSep 2, 2018
  • Hotel was fabulous. Even with rainy conditions the restaurant / bar had large garage…Sep 1, 2018
789See all 789 Hotels.com reviews
From 1,007 reviewsTripAdvisor Traveller Rating

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

from $181
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Balcony, Oceanfront (Corner)
  • Junior Suite, 1 King Bed, Non Smoking, Oceanfront
  • Suite, 1 Bedroom, Non Smoking (with Soaker Tub)
  • Suite, 2 Bedrooms (KAMEHAMEHA)
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Lanai, Ocean View
  • Room, 1 King Bed, Non Smoking, Bay View
  • Room, 2 Queen Beds, Lanai, Ocean View
  • Room, 2 Queen Beds, Non Smoking, Oceanfront
  • Room, 2 Queen Beds, Non Smoking, Bay View
  • Room, 1 Queen Bed, Accessible, Ocean View (Mobility & Hearing, Roll-in Shower)
  • Room, 1 Queen Bed, Accessible, Ocean View (Mobility & Hearing, Bathtub)
  • Room, 1 King Bed, Bathtub, Bay View (Mobility & Hearing, Bathtub)
  • Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

At a glance

Key facts

Hotel size

  • This hotel has 379 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Bicycle rentals on site
  • Fishing on site
  • Golf driving range on site
  • Golfing on site
  • Helicopter/airplane tours on site
  • Kayaking on site
  • Rowing or canoeing on site
  • Sailing on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space size (feet) -
  • Conference space size (meters) -
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers -
  • Year Built
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 48-inch LCD TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Sandalwood - This restaurant serves breakfast, lunch, and dinner. Open daily.

Recreation

On Site

  • Golf course on site
  • Bicycle rentals on site
  • Fishing on site
  • Golf driving range on site
  • Golfing on site
  • Helicopter/airplane tours on site
  • Kayaking on site
  • Rowing or canoeing on site
  • Sailing on site
  • Snorkeling on site
  • Surfing/boogie boarding on site

Nearby

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Windsurfing nearby

Grand Naniloa Hotel Hilo - a Doubletree by Hilton’s small print

Also known as

  • Hilo Naniloa
  • Hawaii Naniloa Hotel Hilo
  • Hi Naniloa Hotel Hilo
  • Hilo Naniloa Hotel Hawaii
  • Naniloa Volcanoes Hilo
  • Naniloa Volcanoes Hotel Hilo
  • Grand Naniloa Hilo
  • Grand Naniloa
  • Grand Naniloa Hotel Hilo Doubletree Hilton
  • Grand Naniloa Hotel Doubletree Hilton
  • Grand Naniloa Hilo Doubletree Hilton
  • Grand Naniloa Hotel Hilo
  • Grand Naniloa Doubletree Hilton
  • Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
  • Hilo Naniloa Hotel
  • Grand Naniloa Hotel Hilo a Doubletree by Hilton
  • Grand Naniloa Hotel
  • Hotel Naniloa
  • Hotel Naniloa Hilo
  • Naniloa
  • Naniloa Hilo
  • Naniloa Hilo Hotel
  • Naniloa Hotel
  • Naniloa Hotel Hilo

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs USD 20.00 per day

Valet parking costs USD 20.00 per day

Rollaway beds are available for USD 30 per night

Buffet breakfast is offered for an extra charge of USD 21.00 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

What’s around Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Landmarks

  • On the waterfront
  • Panaewa Rainforest Zoo - 28 min walk
  • Pacific Tsunami Museum - 36 min walk
  • Lyman Museum - 43 min walk
  • Hamakua Coast - 1 min walk
  • Hamakua Heritage Corridor - 1 min walk
  • Naniloa Country Club - 2 min walk
  • Coconut Island Park - 6 min walk

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 10 min drive
  • Self parking (surcharge)
  • Valet parking (surcharge)

Recent reviews

Very Good 8.2 From 789 reviews

Grand Naniloa Hotel Hilo - a Doubletree by Hilton
Very Good8.0
A very nice time
Aside from hearing the toilet flush from the next room which sounded like it was in our room, we had a very nice time at the Grand Naniloa. Parking on own or valet cost the same, which was different. Valet was very fast!
Nella, us4 night trip
Grand Naniloa Hotel Hilo - a Doubletree by Hilton
Very Good8.0
Best find for Hilo
The facade was dated, but inside it was clean and modernized. Great location, next to a pretty park. Hilo in general isn't upscale, you're there for the volcano. My biggest complaint was that the airconditioner was LOUD and woke everyone up all night.
Jennifer, us2 night trip
Grand Naniloa Hotel Hilo - a Doubletree by Hilton
Good6.0
We've stayed here previously and everything was good. The last stay was a bit disappointing. Got to the room. Bathroom door don't close all the way. AC not blowing cool air. Tech came and had it fixed in a few mins. That was good. Two days later went bad again. We were checking out in a few hours so didn't bother to call again. Upon check out. Receptionist said there was a small charge from their restaurant on our bill. I said there must be a mistake because we never went to their restaurant. She said they will take it off our bill later if the restaurant confirm it was a mistake. Just to be on the safe side I asked how much is the bill without the restaurant charge. She said six hundred something. I said it was a mistake because the room was prepaid on Hotels.com. She checked and realized that was true. At this point I insisted that she check with the restaurant and have everything square away before I leave. She did called and confirmed that the charge was a mistake. So my bill came out to $75. $40 for the parking and $35 from the lobby bar. Fine, I said I'll pay cash. She said no because she didn't have a bank. Fine, I said leave it on the card that I used when I check in. No, she needed the card again because she didn't have the record of that card. So I gave her my card again and she ran the charge and said everything is fine. So I asked what happens to my receipt. So she printed the receipt. You're probably tired from reading this by now. And you can imagine how I felt.
Christopher, us2 night trip
Grand Naniloa Hotel Hilo - a Doubletree by Hilton
Exceptional10.0
Good Hotel, Great location
Good hotel central location. Has only one restaurant with limited menu, but many good restaurants are within 2 miles. Daily parking charge of $20 is outrageous, but excellent team at valet parking made it worth while.
A Traveler, us3 night trip
Grand Naniloa Hotel Hilo - a Doubletree by Hilton
Very Good8.0
Nice hotel overall
It was a nice and very modern hotel. If your staying in Hilo, it’s a decent location and close to everything. If you’re interested in taking a tour of the current ocean entry lava flow, the harbour is less than 15 minutes walking and less then 2 minutes driving. There were two things I disliked about the hotel. One is that they force you to valet. Otherwise, there is NO self parking on the premises. The second thing I disliked is that the don’t seem to honor the room you paid for. For example, we paid for a mountain view room but our view was the back of the hotel next door and a dumpster. No mountains whatsoever. I assume this is a common issue since there was a guy in the lobby complaining about not getting room he paid for either. I didn’t mention this while I was there because we didn’t spend a lot of time in the hotel anyway, I just thought it was worth noting.
A Traveler, us2 night trip

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Grand Naniloa Hotel Hilo - a Doubletree by Hilton

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