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Grand Naniloa Hotel Hilo - a Doubletree by Hilton, Hilo

3.5 stars
93 Banyan DrHiloHI96720United States of America, 855-239-9397
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2.9 / 5
  • Beautiful place, newly renovated to Hilton standards. The room was fantastic,modern decor…Nov 27, 2016
  • The hotel is almost completely renovated and is amazing. Stay here. You won't be…Nov 11, 2016
706See all 706 Hotels.com reviews
From 27 reviewsTripAdvisor Traveller Rating

Grand Naniloa Hotel Hilo - a Doubletree by Hilton, Hilo

Hotel Info: 855-239-9397

from $161
  • Room, Ocean View (Scenic)
  • Panoramic Room, Oceanfront (Corner)
  • Panoramic Studio, Oceanfront (Suite)
  • Room, 2 Queen Beds, Non Smoking, Ocean View
  • Room, 1 King Bed, Accessible, Ocean View (Mobility/Hearing - Bathtub)
  • Room, 1 King Bed, Accessible, Ocean View (Roll-in Shower)
  • Junior Suite, 2 Queen Beds, Non Smoking, Oceanfront
  • Suite, 1 King Bed, Non Smoking
  • Suite, 2 Bedrooms, Non Smoking (KAMEHAMEHA)
  • Room, 2 Queen Beds, Non Smoking, Bay View
  • Room, 1 King Bed, Balcony, Oceanfront (Corner)
  • Junior Suite, 1 King Bed, Non Smoking, Oceanfront
  • Room, 1 King Bed, Non Smoking, Oceanfront
  • Room, 2 Queen Beds, Lanai, Ocean View
  • Room, 1 King Bed, Non Smoking, Ocean View
  • Room, Oceanfront
  • Room, 2 Queen Beds, Non Smoking, Oceanfront
  • Room, 1 King Bed, Non Smoking, Oceanfront
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Lanai, Ocean View
  • Room, 1 King Bed, Non Smoking, Harbor View
  • Room, 1 King Bed, Non Smoking, Bay View
  • Room, Bay View
  • Room, 1 King Bed, Accessible, Ocean View (mob/hearing acc w/ bathtub)
  • Room, 1 King Bed, Accessible, Ocean View (mob/hearing acc w/ roll-in shower)
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking, Harbor View
  • Traditional Room

At a glance

Key facts

Hotel size

  • This hotel has 265 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Hilo Naniloa
  • Hawaii Naniloa Hotel Hilo
  • Hi Naniloa Hotel Hilo
  • Hilo Naniloa Hotel Hawaii
  • Naniloa Volcanoes Hilo
  • Naniloa Volcanoes Hotel Hilo
  • Grand Naniloa Hilo
  • Grand Naniloa
  • Grand Naniloa Hotel Hilo
  • Hotel Naniloa
  • Hotel Naniloa Hilo
  • Naniloa
  • Naniloa Hilo
  • Naniloa Hilo Hotel
  • Naniloa Hotel
  • Naniloa Hotel Hilo

Policies

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Microwaves are available for USD 5.00 per day

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Golf course on site
Working away
  • Conference space size (feet) - 11,000
  • Conference space size (meters) - 1022
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1960
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch TV
  • Cable/satellite TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe

Special features

Recreation

On Site

  • Golf course on site
  • Fishing on site
  • Golf driving range on site
  • Golfing on site

Nearby

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby

Grand Naniloa Hotel Hilo - a Doubletree by Hilton, Hilo’s small print

Also known as

  • Hilo Naniloa
  • Hawaii Naniloa Hotel Hilo
  • Hi Naniloa Hotel Hilo
  • Hilo Naniloa Hotel Hawaii
  • Naniloa Volcanoes Hilo
  • Naniloa Volcanoes Hotel Hilo
  • Grand Naniloa Hilo
  • Grand Naniloa
  • Grand Naniloa Hotel Hilo
  • Hotel Naniloa
  • Hotel Naniloa Hilo
  • Naniloa
  • Naniloa Hilo
  • Naniloa Hilo Hotel
  • Naniloa Hotel
  • Naniloa Hotel Hilo

Policies

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Microwaves are available for USD 5.00 per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.9 /5 from 706 reviews

Grand Naniloa Hotel Hilo - a Doubletree by Hilton, Hilo
Good3.0 / 5
We had stayed here before with full warm breakfast included but this time it was only continenetal. We didn't know we had to pay extra for the warm breakfast. It should be included with all the stays.
1 night romance trip
Grand Naniloa Hotel Hilo - a Doubletree by Hilton, Hilo
Outstanding5.0 / 5
Completely Renovated, Like-New!
The Grand Naniloa has gone through an extensive renovation that has completely transformed the hotel into a beautiful property. I stayed here about a year ago and the difference is striking. The decor and theme is beautiful, modern, and modern Hawaiiana. The hotel employees were very friendly, courteous, and welcoming. There is a beautiful new open-air entrance to the hotel that is neatly appointed. Great views of Hilo Bay, and a pool right next to the open water.
1 night family trip
Grand Naniloa Hotel Hilo - a Doubletree by Hilton, Hilo
Outstanding5.0 / 5
It was a little noisy from construction but the upgrades are spectacular
2 night family trip
Grand Naniloa Hotel Hilo - a Doubletree by Hilton, Hilo
Excellent4.0 / 5
Cold in Hilo
The hotel has potential if someone would clean it. The decor is cold and unfriendly inside the tiny rooms. The staff lacks customer service skills on a level I have not seen in any other hotel in all the islands. The elevator needs a key for security purposes, so I guess that says something about the neighborhood. I wont be staying there again.
2 night business trip
Grand Naniloa Hotel Hilo - a Doubletree by Hilton, Hilo
Excellent4.0 / 5
they need to do something about the parking and security..we ended up parking at golf course. which smelled like p and my gf aunty thems car got puked on cuz they was parked by crown room which had an after party from the ho'olaulea, other then that everything was all good..
1 night family trip

See all reviews

Grand Naniloa Hotel Hilo - a Doubletree by Hilton, Hilo

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