Hotel Fenix Gran Meliá - The Leading Hotels of the World

Hotel with spa, near U.S. Embassy

Choose dates to view prices

Sat, Mar 14
Sun, Mar 15
March 2026
April 2026
In the heart of Madrid, Hotel Fenix Gran Meliá - The Leading Hotels of the World offers a tranquil retreat. Unwind with a massage or body treatment at the onsite spa, connect to in-room WiFi, and enjoy coffee in the lobby. With babysitting services and tour assistance available, previous guests praise this hotel for its attentive staff.
Exceptional

Popular amenities

  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • 24-hour business center
  • 6 meeting rooms
  • Airport shuttle

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
$398 nightly
$438 total
Mar 1 - Mar 2
Total with taxes and fees

Why we love this property

Spa retreat haven
This hotel's full-service spa offers daily pampering with facials and body treatments. Deep soaking tubs and in-room massages complete the wellness journey.
Culinary magic on-site
Mediterranean flavors shine at the restaurant. A cafe serves lighter fare. The bar and in-room champagne service add flair. Breakfast delights early risers.
Luxury sleep haven
Deep soaking tubs and hydromassage showers await after a day of exploration. Doze off surrounded by premium bedding, down comforters, and blackout drapes.

Room options

Showing 47 of 47 rooms
Deep soaking tub, hydromassage showerhead, designer toiletries
Lobby
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Premier Room

  • Sleeps 2
Outdoor spa tub
Lobby
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Supreme Room Redlevel

  • Sleeps 2
Interior
Lobby
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Red Level Junior Suite

  • Sleeps 4
Deep soaking tub, hydromassage showerhead, designer toiletries
Deluxe Room | Premium bedding, down comforters, minibar, in-room safe
Deluxe Room | Premium bedding, down comforters, minibar, in-room safe
Deep soaking tub, hydromassage showerhead, designer toiletries

Deluxe Room

Excellent

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed
Terrace/patio
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Colon Penthouse Suite Redlevel

  • Sleeps 4
Deep soaking tub, hydromassage showerhead, designer toiletries
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Junior Suite Red Level

Wonderful

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
Deep soaking tub, hydromassage showerhead, designer toiletries
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Deluxe Junior Suite Red Level

Exceptional

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • 322 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
Deep soaking tub, hydromassage showerhead, designer toiletries
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Castellana Presidential Suite Red Level

Very good

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • 2152 sq ft
  • Sleeps 4
  • 1 King Bed
Deep soaking tub, hydromassage showerhead, designer toiletries
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

One Bedroom Suite Red Level (2+2)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Deep soaking tub, hydromassage showerhead, designer toiletries
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

One Bedroom Suite Red Level (2+1)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed
Deep soaking tub, hydromassage showerhead, designer toiletries
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

One Bedroom Suite Red Level (3+1)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed
Deep soaking tub, hydromassage showerhead, designer toiletries
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Two Bedrooms Suite Red Level

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 968 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
Deep soaking tub, hydromassage showerhead, designer toiletries
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Family Grand Supreme

Exceptional

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed
Deep soaking tub, hydromassage showerhead, designer toiletries
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Family Supreme Room

Wonderful

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
  • 498 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Deep soaking tub, hydromassage showerhead, designer toiletries
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Colon Penthouse Suite Red Level

Exceptional

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Deep soaking tub, hydromassage showerhead, designer toiletries
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Colon Penthouse Suite Red Level (2+2)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Deep soaking tub, hydromassage showerhead, designer toiletries
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Colon Penthouse Suite Red Level (3+1)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 854 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Deep soaking tub, hydromassage showerhead, designer toiletries
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Master Suite Red Level (2+1) | Premium bedding, down comforters, minibar, in-room safe

Master Suite Red Level (2+1)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 968 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed
Deep soaking tub, hydromassage showerhead, designer toiletries
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Castellana Presidential Suite Red Level (2+2)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 2153 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Deep soaking tub, hydromassage showerhead, designer toiletries
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Castellana Presidential Suite Red Level (3+1)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 2153 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Deep soaking tub, hydromassage showerhead, designer toiletries
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Deluxe Room

  • Sleeps 2
Deep soaking tub, hydromassage showerhead, designer toiletries
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Premier Room (3AD)

Exceptional

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • Sleeps 3
  • 1 Queen Bed
Deep soaking tub, hydromassage showerhead, designer toiletries
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Premier Room (2+1)

Exceptional

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • Sleeps 3
  • 1 Queen Bed
Deep soaking tub, hydromassage showerhead, designer toiletries
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Supreme Room Red Level (2+1)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed
Deep soaking tub, hydromassage showerhead, designer toiletries
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Suite Red Level (4+1)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
Premium bedding
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed
Deep soaking tub, hydromassage showerhead, designer toiletries
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Castellana Presidential Suite Red Level (2+1)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 3
  • 1 King Bed
Deep soaking tub, hydromassage showerhead, designer toiletries
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Colon Penthouse Suite Red Level (2+1)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed
Outdoor spa tub
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Red Level Two Bedroom Suite

  • Sleeps 6
Deep soaking tub, hydromassage showerhead, designer toiletries
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Premier Room

Exceptional

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed
Interior
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Living area | 37-inch plasma TV with satellite channels, TV, DVD player

Family Supreme Room

  • Sleeps 2
Deep soaking tub, hydromassage showerhead, designer toiletries
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Master Suite Terrace Red Level

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • City view
  • 961 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
Deep soaking tub, hydromassage showerhead, designer toiletries
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Master Suite Terrace Red Level (2+1)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • City view
  • 961 sq ft
  • Sleeps 3
  • 1 King Bed
Deep soaking tub, hydromassage showerhead, designer toiletries
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Supreme Room Red Level

Exceptional

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed
Deep soaking tub, hydromassage showerhead, designer toiletries
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

One Bedroom Suite Red Level Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 645 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
Grand Supreme Room with Jacuzzi Red Level | Premium bedding, down comforters, minibar, in-room safe
Grand Supreme Room with Jacuzzi Red Level | Premium bedding, down comforters, minibar, in-room safe
Grand Supreme Room with Jacuzzi Red Level | Premium bedding, down comforters, minibar, in-room safe
Grand Supreme Room with Jacuzzi Red Level | Premium bedding, down comforters, minibar, in-room safe

Grand Supreme Room with Jacuzzi Red Level

Very good

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Club Lounge
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
  • 570 sq ft
  • Sleeps 2
  • 1 King Bed
Deep soaking tub, hydromassage showerhead, designer toiletries
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
37-inch plasma TV with satellite channels, TV, DVD player

Master Suite Red Level

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Deep soaking tub, hydromassage showerhead, designer toiletries
Supreme | Premium bedding, down comforters, minibar, in-room safe
Supreme | Premium bedding, down comforters, minibar, in-room safe
Deep soaking tub, hydromassage showerhead, designer toiletries

Supreme

Exceptional

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed
Terrace/patio
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Bathroom | Deep soaking tub, hydromassage showerhead, designer toiletries

Grand Premium Room With Hot Tub Red Level

  • Sleeps 2
Deep soaking tub, hydromassage showerhead, designer toiletries
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Deluxe Junior Suite Red Level

  • Sleeps 5
Dining
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

One-Bedroom Suite Red Level

  • Sleeps 4
Interior
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Living area | 37-inch plasma TV with satellite channels, TV, DVD player

Grand Family Room

  • Sleeps 5

Red Level Grand Premium Room With Jacuzzi

  • Sleeps 2

Presidential Penthouse Suite Red Level

  • Sleeps 2
Interior
Interior
Interior
Interior

One-Bedroom Master Suite Red Level

  • Sleeps 2
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Classic Queen Room

  • Sleeps 2

One-Bedroom Master Suite Red Level

  • Sleeps 2
Deep soaking tub, hydromassage showerhead, designer toiletries
Lobby
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Supreme Room

  • Sleeps 3

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About the neighborhood

Map
Hermosilla 2, Madrid, Madrid, 28001

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 km
  • Plaza de Colon - 2 min walk - 0.2 km
  • Plaza de Cibeles - 11 min walk - 1.0 km
  • Gran Via - 16 min walk - 1.4 km
  • Puerta del Sol - 4 min drive - 1.8 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive
  • Calanas Station - 4 min drive
  • Madrid Recoletos Station - 5 min walk
  • Nuevos Ministerios Station - 29 min walk
  • Colon Station - 4 min walk
  • Serrano Station - 5 min walk
  • Velazquez Station - 8 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Zuma Madrid - ‬1 min walk
  • ‪Ten Con Ten - ‬3 min walk
  • ‪Habanera - ‬3 min walk
  • ‪Chambao Madrid - ‬1 min walk
  • ‪Friends In Common - ‬4 min walk

About this property

Hotel Fenix Gran Meliá - The Leading Hotels of the World

Hotel Fenix Gran Meliá - The Leading Hotels of the World offers a great location, putting you within a 15-minute walk of Gran Via and U.S. Embassy. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials, or body treatments. Other features include a bar/lounge, a health club, and a fitness center. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: Colon Station is 4 minutes and Serrano Station is 5 minutes.

At a glance

Hotel size

    • 185 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Babysitting*

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (EUR 45.00 per day)
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle (available 24 hours)*

Offsite

    • Area shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

Working away

  • 24-hour business center
  • 6 meeting rooms
  • Conference space (6458 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1953
  • Safe-deposit box at front desk
  • Terrace
  • Communal living room
  • Health club
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Accessibility

  • Elevator
  • Accessible airport shuttle

Room amenities

Be entertained

  • DVD player
  • 37-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • LED light bulbs
  • Recycling

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials and body treatments. The spa is open daily.

Dining

Balmoral Bar - This cocktail bar specializes in Mediterranean cuisine. Open daily.
"Aduana" Restaurant - This restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 40 per person
  • Airport shuttle service is offered for an extra charge of EUR 105 per vehicle (one way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 80 per pet, per stay

Parking

  • Self parking costs EUR 45.00 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Gran Melia Fenix Hotel
Gran Melia Fenix Hotel Madrid
Gran Melia Fenix Madrid
Gran Melia Hotel Madrid
Gran Melia Madrid

Frequently asked questions

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World offer free cancellation for a full refund?

Yes, Hotel Fenix Gran Meliá - The Leading Hotels of the World does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of EUR 80 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Yes. Self parking costs EUR 45.00 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Yes, an airport shuttle is available. The charge is EUR 105 per vehicle one way.

What are the check-in and check-out times at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

Is there an onsite casino at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

No, this hotel doesn't have a casino, but Casino Gran Via (19-min walk) is nearby.

What is there to do at Hotel Fenix Gran Meliá - The Leading Hotels of the World and nearby?

Hotel Fenix Gran Meliá - The Leading Hotels of the World has a spa and a health club.

Are there restaurants at or near Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Yes, there's an onsite restaurant that offers alfresco dining and Mediterranean cuisine.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hotel Fenix Gran Meliá - The Leading Hotels of the World like?

Hotel Fenix Gran Meliá - The Leading Hotels of the World is a short 4-minute walk from Colon Station and 15 minutes' walk from Gran Via. Travelers say that the hotel is in a great location.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Hotel Fenix Gran Meliá - The Leading Hotels of the World Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.6

Staff & service

9.2

Property conditions & facilities

What guests liked

  • Breakfast offered a big variety of choices, was super fresh, delicious, and served with excellent service. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

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10/10 Exceptional

I love this hotel. Have stayed here several times. The service and staff are amazing.
Omar, 5-night trip

10/10 Exceptional

Great location
Pablo, 3-night trip

10/10 Exceptional

Exelent hotel
ed, 1-night trip

10/10 Exceptional

Excellent hotel and the surrounding areas are great for walking and shopping
oscar e, 2-night trip

10/10 Exceptional

Everything great
Vanessa, 2-night trip

10/10 Exceptional

Very nice hotel.
Juan Pablo, 5-night trip

10/10 Exceptional

Beautiful property, wonderful staff.
Mary, 2-night trip

10/10 Exceptional

Great stay
Guillermo, 3-night trip

10/10 Exceptional

Excelente hotel!!!
5-night trip

8/10 Very good

Room was small ,
virginia, 5-night trip

10/10 Exceptional

Great location Service was excellent Staff very accommodating
Manuel, 1-night trip

10/10 Exceptional

Excellent Hotel
Maria, 1-night trip

10/10 Exceptional

Beautiful hotel in a nice area
Alenka, 3-night trip

10/10 Exceptional

Very beautiful antique style room & hotel in the heart of Madrid. Excellent food!
Nicole, 1-night trip

10/10 Exceptional

Great location
Henry, 3-night trip

10/10 Exceptional

This hotel was a treat for us. We stayed in their red deluxe & it was an amazing experience. Room was gorgeous, bit small for what we paid, was expecting something bigger. The staff in general are soo friendly & helpful
Priti, 2-night trip

10/10 Exceptional

The hotel staff were fantastic, incredibly attentive and friendly. Red level was worth the extra and the breakfast was wonderful. Lovely room and amenities.
Kerry, 2-night trip

10/10 Exceptional

Close to the Prado and other museums. Close to metro. Upscale area, quiet
Simon Farid, 6-night trip

10/10 Exceptional

Excellent location, great staff service
Ingrid, 3-night trip

10/10 Exceptional

I love it everything was top notch the staff great every suggestion was excellent Andrea in front desk was excellent with her choices and help I suggest everyone to try the Melia experience top of the line see for your self if you are in Madrid I know I will be back
Armando Mora, 4-night trip

10/10 Exceptional

Amazing 5 night stay, rooms, staff, food everything was perfect!!
Amie, 4-night trip

10/10 Exceptional

Excellent hotel and superb service in the heart of Madrid
Celso J., 3-night trip

10/10 Exceptional

great restuarants
gerhard, 1-night trip

10/10 Exceptional

Great location.
Carlos, 1-night trip

10/10 Exceptional

Excelente!
Gabriela, 3-night trip