Hotel Fenix Gran Meliá - The Leading Hotels of the World

Hotel with spa, near U.S. Embassy

Choose dates to view prices

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers
In the heart of Madrid, Hotel Fenix Gran Meliá - The Leading Hotels of the World offers a tranquil retreat. Unwind with a massage or body treatment at the onsite spa, connect to in-room WiFi, and enjoy coffee in the lobby. With babysitting services and tour assistance available, previous guests praise this hotel for its attentive staff.
$514 nightly
The total price is $565
Jun 30 - Jul 1
Total with taxes and fees

Popular amenities

  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant

Why we love this property

Business meets pleasure
Located in shopping and entertainment districts, this hotel offers business amenities. Guests enjoy spa services and health club access after work.
Culinary magic on-site
Mediterranean flavors shine at the restaurant. A cafe serves lighter fare. The bar and in-room champagne service add flair. Breakfast delights early risers.
Spa retreat haven
This hotel's full-service spa offers daily pampering with facials and body treatments. Deep soaking tubs and in-room massages complete the wellness journey.

Room options

Available filters for rooms
Showing 43 of 43 rooms

Premier Room

  • Sleeps 2
  • Free WiFi

Supreme Room Redlevel

  • Sleeps 2
  • Free WiFi

Red Level Junior Suite

  • Sleeps 4
  • Free WiFi

Deluxe Room

8.8 out of 10
Excellent
(16 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Junior Suite Red Level

9.2 out of 10
Wonderful
(5 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Deluxe Junior Suite Red Level

10.0 out of 10
Exceptional
(1 review)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Castellana Presidential Suite Red Level

8.0 out of 10
Very good
(1 review)
  • 2152 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

One Bedroom Suite Red Level (2+2)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

One Bedroom Suite Red Level (2+1)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

One Bedroom Suite Red Level (3+1)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Two Bedrooms Suite Red Level

  • 968 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

Family Grand Supreme

9.4 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Family Supreme Room

9.2 out of 10
Wonderful
(5 reviews)
  • 498 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Fenix Penthouse Suite Red Level

10.0 out of 10
Exceptional
(3 reviews)
  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Fenix Penthouse Suite Red Level (2+2)

  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Fenix Penthouse Suite Red Level (3+1)

  • 854 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Master Suite Red Level (2+1)

  • 968 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed
  • Free WiFi

Castellana Presidential Suite Red Level (2+2)

  • 2153 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Castellana Presidential Suite Red Level (3+1)

  • 2153 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Premier Room (3AD)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Premier Room (2+1)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Supreme Room Red Level (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Two Bedroom Suite Red Level (4+1)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

Castellana Presidential Suite Red Level (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Fenix Penthouse Suite Red Level (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premier Room

9.4 out of 10
Exceptional
(29 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Master Suite Terrace Red Level

  • City view
  • 961 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Master Suite Terrace Red Level (2+1)

  • City view
  • 961 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Supreme Connecting Room

  • City view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Supreme Red Level Connecting Room

  • City view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Royal Suite Red Level

  • City view
  • 3767 sq ft
  • 1 bedroom
  • Sleeps 12
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

Two Bedroom Penthouse Presidential Suite Red Level

  • City view
  • 2960 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

Royal Suite Red Level (6+6)

  • City view
  • 3767 sq ft
  • 1 bedroom
  • Sleeps 12
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

Two Bedroom Penthouse Presidential Suite Red Level (4+4)

  • City view
  • 2960 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

Suite, 2 Bedrooms (Red Level Master)

  • City view
  • 1324 sq ft
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

Suite, 2 Bedrooms (Red Level Master | 4+2)

  • City view
  • 1324 sq ft
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

Junior Suite (Red Level | 2+2)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

Junior Suite (Red Level Deluxe | 2+2)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

Supreme Room Red Level

9.6 out of 10
Exceptional
(4 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

One Bedroom Suite Red Level Lounge Access

  • 645 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Grand Supreme Room with Jacuzzi Red Level

8.0 out of 10
Very good
(3 reviews)
  • 570 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Master Suite Red Level

  • 1076 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Supreme

9.6 out of 10
Exceptional
(16 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Map
Hermosilla 2, Madrid, Madrid, 28001

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 km
  • Plaza de Colon - 2 min walk - 0.2 km
  • Plaza de Cibeles - 11 min walk - 1.0 km
  • Gran Via - 16 min walk - 1.4 km
  • Puerta del Sol - 3 min drive - 2.2 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive
  • Calanas Station - 4 min drive
  • Madrid Recoletos Station - 5 min walk
  • Nuevos Ministerios Station - 29 min walk
  • Colon Station - 4 min walk
  • Serrano Station - 5 min walk
  • Velazquez Station - 8 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Zuma Madrid - ‬1 min walk
  • ‪Ten Con Ten - ‬3 min walk
  • ‪Habanera - ‬3 min walk
  • ‪Chambao Madrid - ‬1 min walk
  • ‪Her - ‬1 min walk

About this property

Hotel Fenix Gran Meliá - The Leading Hotels of the World

Hotel Fenix Gran Meliá - The Leading Hotels of the World offers a great location, putting you within a 15-minute walk of Gran Via and U.S. Embassy. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials, or body treatments. Other features include a bar/lounge, a health club, and a fitness center. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: Colon Station is 4 minutes and Serrano Station is 5 minutes.

At a glance

DONE

Hotel size

    • 185 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 45.00 per day)
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

Working away

  • 24-hour business center
  • 6 meeting rooms
  • Conference space (6458 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1953
  • Safe-deposit box at front desk
  • Terrace
  • Communal living room
  • Health club
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Accessibility

  • Elevator
  • Accessible airport shuttle

Room amenities

Be entertained

  • DVD player
  • 37-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Uses some LED lighting
  • Recycling

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials and body treatments. The spa is open daily.

Dining

Balmoral Bar - This cocktail bar specializes in Mediterranean cuisine. Open daily.
"Aduana" Restaurant - This restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in the EarthCheck and Ecostars, programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 45 per person
  • Airport shuttle service is offered for an extra charge of EUR 105 per vehicle (one way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 80 per pet, per stay

Parking

  • Self parking costs EUR 45.00 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Gran Melia Fenix Hotel

Gran Melia Fenix Hotel Madrid

Gran Melia Fenix Madrid

Gran Melia Hotel Madrid

Gran Melia Madrid

Frequently asked questions

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World offer free cancellation for a full refund?

Yes, Hotel Fenix Gran Meliá - The Leading Hotels of the World does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of EUR 80 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Yes. Self parking costs EUR 45.00 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Yes, an airport shuttle is available. The charge is EUR 105 per vehicle one way.

What are the check-in and check-out times at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

Is there an onsite casino at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

No, this hotel doesn't have a casino, but Casino Gran Via (19-min walk) is nearby.

What is there to do at Hotel Fenix Gran Meliá - The Leading Hotels of the World and nearby?

Hotel Fenix Gran Meliá - The Leading Hotels of the World has a spa and a health club.

Are there restaurants at or near Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Yes, there's an onsite restaurant that offers alfresco dining and Mediterranean cuisine.

What's the area around Hotel Fenix Gran Meliá - The Leading Hotels of the World like?

Hotel Fenix Gran Meliá - The Leading Hotels of the World is a short 4-minute walk from Colon Station and 15 minutes' walk from Gran Via. Travelers say that the hotel is in a great location.

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Reviews

Hotel Fenix Gran Meliá - The Leading Hotels of the World Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.6

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast at this property offered a big variety of choices, was super fresh, delicious, and served with excellent service. (15 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Restaurant
Breakfast
Food
Bar
Cities
Amenities
Concierge

Reviews

Verified

10/10 Exceptional

Professional and friendly service - charming rooms
Jan Engel, 2-night trip
Verified

10/10 Exceptional

Great location
Pablo, 3-night trip
Verified

10/10 Exceptional

Excellent hotel and the surrounding areas are great for walking and shopping
oscar e, 2-night trip
Verified

10/10 Exceptional

Beautiful property, wonderful staff.
Mary, 2-night trip
Verified

10/10 Exceptional

I love this hotel. Have stayed here several times. The service and staff are amazing.
Omar, 5-night trip
Verified

10/10 Exceptional

Wonderful staff. Great breakfast.
Paula, 5-night trip
Verified

10/10 Exceptional

Great location Service was excellent Staff very accommodating
Manuel, 1-night trip
Verified

10/10 Exceptional

Very beautiful antique style room & hotel in the heart of Madrid. Excellent food!
Nicole, 1-night trip
Verified

10/10 Exceptional

Excellent location, great staff service
Ingrid, 3-night trip
Verified

10/10 Exceptional

We had a wonderful stay at this five-star hotel in Madrid with our family. From the moment we arrived, everything was well organized and welcoming. The room was spacious, comfortable, and well suited for a family stay. The staff was professional, kind, and always available to help, making us feel truly taken care of. The facilities were excellent and met the high standards expected from a luxury hotel. Overall, it was a very pleasant experience, and we would gladly return on a future trip to Madrid
Danilo, 3-night trip
Verified

10/10 Exceptional

The hotel staff were fantastic, incredibly attentive and friendly. Red level was worth the extra and the breakfast was wonderful. Lovely room and amenities.
Kerry, 2-night trip
Verified

10/10 Exceptional

Excellent hotel and superb service in the heart of Madrid
Celso J., 3-night trip
Verified

10/10 Exceptional

Great location.
Carlos, 1-night trip
Verified

10/10 Exceptional

This hotel was a treat for us. We stayed in their red deluxe & it was an amazing experience. Room was gorgeous, bit small for what we paid, was expecting something bigger. The staff in general are soo friendly & helpful
Priti, 2-night trip
Verified

10/10 Exceptional

We recommend this hotel for family as well as couples, very well located, nice staff and the property is amazing!!
Adrian, 2-night trip
Verified

10/10 Exceptional

Close to the Prado and other museums. Close to metro. Upscale area, quiet
Simon Farid, 6-night trip
Verified

10/10 Exceptional

Nice hotel, well located, good service and nice staff
Abraham, 3-night trip
Verified

10/10 Exceptional

Very Nice Hotel.

beautifully kept, very well located, will definitely stay again. Breakfast really good.
Ed, 3-night trip
Verified

10/10 Exceptional

Convenient, friendly staff, rooms are nice size
Leanna, 3-night trip
Verified

10/10 Exceptional

Staff is very friendly. Location is excellent.
Verified

10/10 Exceptional

Great hotel in Madrid!

We really enjoyed our stay. The staff is extremely friendly and helpful! The rooms have a good size, the restaurantes are excellent on the property and they are always ready to help!
Pedro, 2-night trip
Verified

10/10 Exceptional

I love it everything was top notch the staff great every suggestion was excellent Andrea in front desk was excellent with her choices and help I suggest everyone to try the Melia experience top of the line see for your self if you are in Madrid I know I will be back
Armando Mora, 4-night trip
Verified

10/10 Exceptional

Beautiful and excellent hotel always. The best service and great staff
Luis, 2-night trip
Verified

10/10 Exceptional

Fenix Gran Melia creates an amazing experience for every guest - impeccable service, wonderful breakfast, excellent location - truly memorable stay in every way.
Monica, 4-night trip
Verified

10/10 Exceptional

Great hotel, location, service, staff, breakfast. We really enjoyed our stay here, will be back soon. Thank you for everything
Neritan, 3-night trip