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The Ritz-Carlton, Santiago

5.0 star property
Ski hotel with ski shuttle, near Tobalaba Urban Market

Choose dates to view prices

Reviews

9.4 out of 10
Exceptional
In the heart of Santiago, The Ritz-Carlton, Santiago offers an unforgettable experience. Enjoy a meal at Estro or unwind in the sauna and steam room. With a health club, indoor pool, and helpful staff previous guests rave about - your stay is sure to be nothing short of luxurious.
$259 nightly
The total price is $259
May 29 - May 30

Popular amenities

  • Airport transfer
  • Pet friendly
  • Parking available
  • Internet access

Why we love this property

Foodie choices for all
The hotel features a restaurant, cafe, and vegetarian breakfast. Vegan and vegetarian dining options satisfy all culinary preferences.
Luxury sleep haven
Egyptian cotton sheets and premium bedding grace these opulent rooms. A pillow menu and hypo-allergenic options ensure perfect slumber after turndown service.
Mountain luxury views
This luxury hotel, nestled in the mountains, offers breathtaking panoramic vistas. Natural beauty surrounds guests in this elevated retreat.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Junior Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(49 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 Bedroom

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Double Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Double Room, 2 Queen Beds

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | 32-inch plasma TV with cable channels, TV, iPod dock

Presidential Suite, 1 King Bed

  • City view
  • 1938 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Terrace

Deluxe Room, 1 King Bed, Non Smoking, Terrace | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Terrace

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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9.0 out of 10, Wonderful, 1,481 reviews
$118 nightly
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About the neighborhood

Map
Calle El Alcalde 15, Las Condes, Santiago, Region Metropolitana, 6772208

What's nearby

  • Apoquindo - 1 min walk - 0.1 km
  • Tobalaba Urban Market - 6 min walk - 0.6 km
  • Los Leones Golf Club - 7 min walk - 0.7 km
  • Costanera Center - 14 min walk - 1.2 km
  • Parque Arauco Mall - 4 min drive - 2.4 km

Getting around

  • Santiago Intl. Airport (SCL) - 28 min drive
  • Matta Station - 9 min drive
  • Parque Almagro Station - 9 min drive
  • Hospitales Station - 9 min drive
  • El Golf Station - 1 min walk
  • Alcantara Station - 7 min walk
  • Tobalaba Station - 9 min walk
  • Airport shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Tip y Tap - ‬2 min walk
  • ‪La Cabrera - ‬3 min walk
  • ‪Oporto - ‬4 min walk
  • ‪Streat Burger - ‬3 min walk

About this property

The Ritz-Carlton, Santiago

The Ritz-Carlton, Santiago features a ski shuttle and puts you within a 10-minute walk of Tobalaba Urban Market. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in Swedish massages, facials, or body treatments. Other highlights at this luxurious hotel include an indoor pool, a rooftop terrace, and a bar/lounge. Skiers will appreciate access to ski passes. Fellow travelers love the helpful staff. Public transportation is just a short walk: El Golf Station is steps away and Alcantara Station is 7 minutes.

At a glance

DONE

Hotel size

    • 205 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • WiFi in public areas*
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (USD 16 per day)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Ski shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Ski passes
  • Ski shuttle (surcharge)
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (11 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Piano
  • Health club
  • An indoor pool
  • Spa services
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Locally sourced food is prioritized
  • Vegan dining options
  • Vegetarian dining options
  • Local artist showcase
  • Waste recycling policy
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Ski

  • Ski passes
  • Ski shuttle (surcharge)
  • Skiing nearby

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free rollaway/extra bed

Freshen up

  • Partially open bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free wired internet and WiFi (surcharge)
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include sports massages, Swedish massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

Estro - Onsite restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Optional extras

  • WiFi is available in guestrooms for USD 17 per day (rates may vary)
  • WiFi is available in public areas for USD 19 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 25 for adults and USD 25 for children
  • Airport shuttle service is offered for an extra charge of USD 100 per vehicle (one-way)
  • Ski shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 125 per pet, per stay, plus a one-time cleaning fee of USD 20

Parking

  • Self parking costs USD 16 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Ritz-Carlton Hotel Santiago
Ritz-Carlton Santiago
Santiago Ritz-Carlton
Ritz-Carlton Santiago Hotel
Santiago Ritz Carlton
The Ritz-Carlton Santiago Hotel Santiago
Ritz Santiago
The Ritz Carlton, Santiago
The Ritz-Carlton, Santiago Hotel
The Ritz-Carlton, Santiago Santiago
The Ritz-Carlton, Santiago Hotel Santiago

Frequently asked questions

Does The Ritz-Carlton, Santiago offer free cancellation for a full refund?

Yes, The Ritz-Carlton, Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton, Santiago?

Yes, there's an indoor pool.

Are pets allowed at The Ritz-Carlton, Santiago?

Yes, pets are welcome. There's a charge of USD 125 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at The Ritz-Carlton, Santiago?

Yes. Self parking costs USD 16 per day. Electric vehicle charging is available.

Is airport shuttle service offered by The Ritz-Carlton, Santiago?

Yes, an airport shuttle is available. The charge is USD 100 per vehicle one-way.

What are the check-in and check-out times at The Ritz-Carlton, Santiago?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at The Ritz-Carlton, Santiago and nearby?

Have fun with activities like hiking, rock climbing, and swimming, and practice your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. The Ritz-Carlton, Santiago also has a sauna and a steam room.

Are there restaurants at or near The Ritz-Carlton, Santiago?

Yes, there's an onsite restaurant, Estro.

What's the area around The Ritz-Carlton, Santiago like?

The Ritz-Carlton, Santiago is a short 1-minute walk from El Golf Station and 13 minutes' walk from Costanera Center.

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Reviews

The Ritz-Carlton, Santiago Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised as excellent, with many reviewers highlighting its quality and variety. (21 reviews)
  • The rooftop pool was a great retreat with warm water, beautiful views, and a lovely deck area. (17 reviews)
  • The spa area was perfect with a lovely pool, jacuzzi, sauna, and great views. (8 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Bed
Food
Cities
Breakfast
Gyms (public)
Coffee
Bar

Reviews

Verified

10/10 Exceptional

The staff was fantastic!
Kerry, 6-night trip
Verified

10/10 Exceptional

Amazing amenities at the hotel - the staff are loverly and can’t do enough to help. The relaxing pool area was most welcomed after a long flight.
Jade Hannah, 1-night trip
Verified

10/10 Exceptional

The staff and amenities are top tier.
Heather, 2-night trip
Verified

10/10 Exceptional

Great location, fabulous staff, and an amazing breakfast!
Patrick, 4-night trip
Verified

10/10 Exceptional

It was a good experience of service, rooms are very confortable. The service was amazing.
Julio, 3-night trip
Verified

10/10 Exceptional

Excellent hotel and location
todd, 1-night trip
Verified

10/10 Exceptional

Great

Beautiful hotel, lovely stay, great sauna and pool/ jacuzzi area. Would definitely stay again. Located in a cute, safe neighborhood with lots of walkable restaurants.
2-night trip
Verified

10/10 Exceptional

Lovely hotel, friendly staff and a safe, walkable neighborhood. Stayed here twice now and would again.
Stuart, 1-night trip
Verified

10/10 Exceptional

Accommodating staff, great property in quiet, safe location
Nhan, 2-night trip
Verified

10/10 Exceptional

Best hotel experience of our life! Everything was perfect from the rooms to the staff to the amenities (dining, spa, pool) and we recommend it very highly to anyone staying in the area!
Angelina, 3-night trip
Verified

10/10 Exceptional

Excellent, friendly staff
Jay, 1-night trip
Verified

10/10 Exceptional

Amazing customer service from all staff - exceptional food, turn down service, and concierge - what hotels should be - pampering when you are away from home. Special thanks to Ambrosio for his kind and attentive manner
Agnes, 4-night trip
Verified

8/10 Very good

The breakfast buffet was excellent
Felipe, 1-night trip
Verified

10/10 Exceptional

Great service and beautiful Hotel
Roberto, 1-night trip
Verified

10/10 Exceptional

Great time here! Great location food
Kelly, 1-night trip
Verified

10/10 Exceptional

Nice location. Pleasant staff.
David, 3-night trip
Verified

10/10 Exceptional

the best of this property is the amazing staff; the service is superb; food is great and excellent location; nice amenitized lobby area.
Luis, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel. Staff was awesome.
seth, 1-night trip
Verified

10/10 Exceptional

Amazing Stay

Wonderful Hotel, amazing pool in the 15th floor!
Patricia, 1-night trip
Verified

10/10 Exceptional

The service and staff are top rate.
Leah, 1-night trip
Verified

10/10 Exceptional

Great location for your stay in Las Condes. Friendkt, helpful staff with excellent dining and shopping choices nearby.
Donna, 2-night trip
Verified

10/10 Exceptional

The staff was amazing
Elizabeth, 1-night trip
Verified

10/10 Exceptional

Staff was amazing- helpful and kind.
Brad, 2-night trip
Verified

10/10 Exceptional

We had a wonderful stay in the hotel .. everything was perfect. The suite, the comfort, the staff, the breakfast, room service, the lounge, the spa , the area, the tours we arranged using the hotel services,
Magdy, 6-night trip
Verified

10/10 Exceptional

The service provided by the staff was superb, particularly, Italo, who was at the front desk. Dining menu can be better though.
Clemente, 2-night trip