Palmaïa-The House of AïA: All Inclusive Wellness Resort

Property class: 5 and above

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At Palmaïa-The House of AïA: All Inclusive Wellness Resort, you can spend time at the beach enjoying free cabanas, beach umbrellas, and yoga, plus you'll be just steps from Playacar Beach. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and aromatherapy. MAR DE OLIVO, one of 4 restaurants, serves Mediterranean cuisine and is open for dinner. Other highlights include 2 swim-up bars, a beach bar, and a 24-hour health club. Fellow travelers say great things about the helpful staff and overall property condition.
VIP Access

Reviews

9.8 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning
$996 nightly
The total price is $1,208
Oct 25 - Oct 26
Total with taxes and fees

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Family King Suite

A modern hotel room with a large bed, a balcony with a view of palm trees, and a ceiling fan.

Family King Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Family King Suite Ocean View

A modern bedroom with a large bed, a wooden ceiling, and a view of the sea.

Family King Suite Ocean View

  • Sleeps 4
  • 1 King Bed

View all photos for Family Master Suite

A hotel room with a bed, bedside tables, a bench, a small table, and a balcony with chairs.

Family Master Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Family Master Suite Ocean View

A modern hotel room with a large bathtub, a balcony with a view of the sea, and a wooden floor.

Family Master Suite Ocean View

  • Sleeps 4
  • 1 King Bed

View all photos for King Suite

A hotel room with a bed, bedside tables, a bench, a small table, and a balcony with chairs.

King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for King Suite Ocean View

A modern living room with a sofa, armchairs, a coffee table, and a view of the ocean.

King Suite Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for King Suite with Bathtub Ocean View

A modern hotel room with a large bathtub, a balcony with a view of the sea, and a wooden floor.

King Suite with Bathtub Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Meditation Suite

A hotel room with a bed, bedside tables, a bench, a small table, and a balcony with chairs.

Meditation Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Meditation Suite Ocean View

A modern hotel room with a large bathtub, a balcony with a view of the sea, and a wooden floor.

Meditation Suite Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Queen Suite

A hotel room with two beds, a ceiling fan, a large green patterned wall, a balcony with outdoor seating, and a view of greenery.

Queen Suite

  • Sleeps 3
  • 2 Queen Beds

View all photos for Queen Suite Ocean View

A modern room with a large sliding glass door leading to a balcony with a view of the beach.

Queen Suite Ocean View

  • Sleeps 3
  • 2 Queen Beds

View all photos for Swim Out Family Master Suite

A modern hotel room with a large bathtub, a bed, a dining area, and a view of the outdoors.

Swim Out Family Master Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Swim out king suite with bathtub

A modern hotel room with a large bathtub, a bed, a dining area, and a view of the outdoors.

Swim out king suite with bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Swim Out Meditation Suite

A modern hotel room with a large bathtub, a bed, a dining area, and a view of the outdoors.

Swim Out Meditation Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Swim Out Queen Suite

A hotel room with two beds, a balcony with a pool, and a view of the ocean.

Swim Out Queen Suite

  • Sleeps 3
  • 2 Queen Beds

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About the neighborhood

Map
Paseo Xaman Ha, Lt.1, Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach - 1 min walk - 0.1 km
  • Piste Cyclable sur Paseo Xaman-Ha - 19 min walk - 1.6 km
  • Mahi Golf Course - 5 min drive - 2.2 km
  • Quinta Avenida - 10 min drive - 5.0 km
  • Xcaret Eco Theme Park - 15 min drive - 8.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.8 km

Restaurants

  • ‪Viva Wyndham Maya - ‬5 min drive
  • ‪rosa roja - ‬18 min walk
  • ‪Turquesa - ‬5 min drive
  • ‪Cupcake Cafe - ‬9 min walk
  • ‪Restaurante Miramare - ‬17 min walk

About this property

Palmaïa-The House of AïA: All Inclusive Wellness Resort

  • At Palmaïa-The House of AïA: All Inclusive Wellness Resort, you can spend time at the beach enjoying free cabanas, beach umbrellas, and yoga, plus you'll be just steps from Playacar Beach. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and aromatherapy. MAR DE OLIVO, one of 4 restaurants, serves Mediterranean cuisine and is open for dinner. Other highlights include 2 swim-up bars, a beach bar, and a 24-hour health club. Fellow travelers say great things about the helpful staff and overall property condition.

All inclusive details

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All à la carte meals, snacks, and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)
    • Meals and beverages at companion properties

Activities and facilities/equipment

  • All onsite activities and use of facilities and equipment are included.

Lessons/classes/games

  • Yoga

Entertainment

    • Onsite entertainment and activities
    • Onsite live performances

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • This property serves mostly plant-based meals.
    • Children under 10 years old are not permitted.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Onsite parking limited

Other information

    • Smoke-free property

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Reviews

Palmaïa-The House of AïA: All Inclusive Wellness Resort Reviews

9.8

Exceptional

10

Cleanliness

10

Location

9.8

Staff & service

10

Property conditions & facilities

Guest review summary

What guests liked

  • The food at this property is absolutely delicious and offers a wide variety of options to suit every taste. (51 reviews)
  • The beach is beautiful, great for swimming, and genuinely well-maintained with stunning views and thriving wildlife. (30 reviews)
  • The all-inclusive experience was exceptional, offering a wide range of delicious food options, premium drinks, and exceptional service. (15 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Food
Service staff
Beach
Room
Restaurant
Recreation
Spa
Family friendly
Bar
View

Reviews

Verified review

10/10 Exceptional

Amazing resort already thinking about when to return. Cassandra and Oscar our nomadic guides were amazing, Ale at Lek and Ume restaurant was fantastic along with Samuel and Raul at Su Casa. Such a perfect holiday. I enjoyed the classes ran by Roxy the best
Verified review

10/10 Exceptional

As a plant based guest we had an awesome time and was in food coma almost daily...absolutely loved this place and looking forward to come back again
Verified review

10/10 Exceptional

My husband and I absolutely loved our stay. One of the most incredible resorts we have stayed at - the service definitely made our stay more enjoyable. The staff really do go above and beyond. The daily activities were also amazing. Can't wait to return.
Verified review

10/10 Exceptional

Everything about this place is excellent. The staff are great, service is spot on. Beautiful property. Vegan forward but they are accommodating of all food choices. Loved our pool front room. Great activities - yoga, and sound baths. Above and beyond all inclusive…Premium tequilas and chill vibes. Daily brunch on the beach, one of a kind.
Verified review

10/10 Exceptional

Rooms were spotless and staff great
Verified review

8/10 Very good

Beautiful location, variety of restaurants, lush surroundings in jungle
Verified review

10/10 Exceptional

This is definitely home away from home & worth every penny. If you want to he treated like royalty you should definitely book this resort.
Verified review

10/10 Exceptional

If you’re looking to escape the city and truly relax, this is the perfect place. The property is beautiful, peaceful, and surrounded by nature. Although it’s an all-inclusive vegan resort, but we are not vegan , so we also enjoyed the fish and steak—they were delicious! The drinks were exceptional, and the staff was amazing—friendly, helpful, and always welcoming. We had a wonderful stay and highly recommend it to anyone looking for a relaxing getaway. Special Thanks to Kasandra and Oscar . They made our stay exceptional, they very attentive and caring.
Verified review

10/10 Exceptional

Exceptional customer service, with creative and delicious vegan food There are fish, beef, shrimp and chicken options which can be substituted The meditation, sound immersion, movement and art classes are very good and helped us unplug from work and stress. This is our second visit and …. Likely will return again.
Verified review

10/10 Exceptional

This is more than just a resort, this is a spiritual experience in a luxurious, beautiful setting
Verified review

6/10 Good

The food options have decreased since we went 4 years ago. There are only 3 restaurants, so you end up eating at the same one multiple nights. That would be fine if the menu had more options, but each one only has 3 or 4 options on the main selection. The room service menu is also very small and sad, and the food we tried on that was not edible. Property is beautiful and peaceful, work out room is really nice. We come here for the small resort size and quiet, and Palmai delivers on that. They maintain the property really well and deserve recognition for that. Overall we won’t come back until the menu options change or increase.
Verified review

10/10 Exceptional

Amazing place to stay. Clean, friendly staff, the best food- I can’t say enough good things about this place!
Verified review

10/10 Exceptional

The ocean was visible from my room. Everything was just perfect. Highly recommended
Verified review

10/10 Exceptional

Our vacation was PERFECT in every way! This resort is amazing! Set within a jungle next to the ocean! The food was amazing- the service was always EXCELLENT- the staff was VERY ATTENTIVE- and our Nomadic Guides (Oscar and Andre) we're very helpful with any of our questions. We will BE BACK!!!
Verified review

10/10 Exceptional

Everything was perfect. The property is immaculate and the food is excellent. This is our second time at Palmaia, and it’s just as great as our first time.
Verified review

10/10 Exceptional

Outstanding service and food
Verified review

10/10 Exceptional

The food and staff here are out of this world. They go above and beyond- the nomadic guides are available to help with all your questions via text. Danny and Fernando at the pool were awesome. Luis and Carlos and everyone at the restaurants does an amazing job! The food is great! There is something for everyone at every meal- you will find your favorites at every restaurant. Best experience at a Mexican resort in my 20 plus years of traveling there- definitely the best all inclusive experience! BTW if you like wine and martinis- this place does both very well! The vibes are calm and Plantissa was my daughter's favorite. Already planning our return visit!
Verified review

10/10 Exceptional

Wonderful resort with great food, amenities and five star service.
Verified review

10/10 Exceptional

The Resort was beautiful. Staff was friendly and service was excellent. Food was amazing, did not have a bad meal. Overall excellent experience, we will be returning
Verified review

10/10 Exceptional

Beautiful stay with beautiful staff!
Verified review

10/10 Exceptional

This place was a dream. Beautiful location, incredibly friendly staff, delicious food. Rooms were lovely and clean. Multiple pools, wonderful activities. Can’t wait to go back!
Verified review

10/10 Exceptional

Amazing resort, well worth the hype and the price. The only sad thing is they don't allow kids under 4 so we can't come back for four years since I'm pregnant. Other than that it's perfect. Food, staff, amenities are great!
Verified review

10/10 Exceptional

Great place for a relaxing vacation. The ocean views and beach were amazing.
Verified review

10/10 Exceptional

Palmaia never disappoints; it is quite like paradise in every way imaginable. The property itself is stunning, as are the accommodations. Every room faces the beach, and you can hear the tide even with the sliding door to your room closed. The rooms are immaculate and contribute to the Zen quality of the resort. The food is absolutely delicious. We have stayed here now four times, and the quality of the food is unwavering. Alas, we do have one complaint, which is they now include animal options for those who are not plant-based. But we believe this is so the owner can remain solvent, so it is a price we are willing to pay to sustain this beautiful place. The rituals, classes, and spa treatments, and the incredible people who take care of you doing your stay are the icing on the cake. If you are considering, do it! It is well worth it!
Verified review

10/10 Exceptional

This resort exceeded our expectations. Food is Michelin quality, wellness programs led by experienced teachers, outstanding service at the restaurants, clean rooms, beautiful white sand beaches. 10 on 10!!