Does Hotel San Fernando offer free cancellation for a full refund?

Yes, Hotel San Fernando does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel San Fernando?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel San Fernando?

Sorry, there's no onsite parking at Hotel San Fernando.

Is airport shuttle service offered by Hotel San Fernando?

Yes, an airport shuttle is available. The charge is USD 15 per vehicle one way.

What are the check-in and check-out times at Hotel San Fernando?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Contactless check-out is available.

What is there to do at Hotel San Fernando and nearby?

Recommended spots to visit include Paseo de la Reforma (1.1 mi) and Angel of Independence Monument (1.4 mi), along with World Trade Center Mexico City (1.5 mi) and Chapultepec Park (1.5 mi).

What's the area around Hotel San Fernando like?

Hotel San Fernando is a short 7-minute walk from Chilpancingo Station and 6 minutes' walk from Spain Park. Travelers give top marks for the hotel's prime location.

Hotel San Fernando, Mexico City: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Oct 10, 2025

Great location! Chic and effortlessly cool.

Caitlin, 4-night trip

10/10 Exceptional

Aug 2, 2025

Great location to everything. The staff is super friendly, our room was not air conditioned so it can get warm and you’ll have to keep the windows open.

2-night trip

10/10 Exceptional

Oct 24, 2024

Amazing spot, will stay again!

Great hotel, incredible location, comfortable rooms. Note there is no elevator.

3-night trip

10/10 Exceptional

Jan 9, 2024

It's a beautifully redesigned hotel, wonderful neighbourhood, loved the park, and great urban ambiance. I'd definitely book here again.

Karen H, 3-night trip

8/10 Very good

Aug 30, 2024

I liked this hotel and enjoyed my stay. Warm. Classy.

Regina, 7-night trip

10/10 Exceptional

Feb 14, 2025

Lovely staff

Mark, 6-night trip

10/10 Exceptional

Apr 22, 2025

Amazing, beautiful hotel in wonderful location with friendly staff. Walkable to so many great shops, bars, museums, and restaurants. The nearby park is beautiful. My one complaint would be that there is not AC and I could see it getting hot especially over the summer. I would definitely return.

Brianna, 5-night trip

8/10 Very good

Feb 27, 2025

I love this little hotel and what Bunkhouse Group has done with the property! We didn’t realize there was no elevator when we booked the top floor terrace room with a lot of luggage.

Matthew, 1-night trip

8/10 Very good

Jan 1, 2024

Lots of noise from street as well as hotel interior. Staff are amazing. Really enjoyed the breakfast service on the roof. Very comfortable bed.

Kris, 3-night trip

10/10 Exceptional

Feb 27, 2024

Best Hotel Experience I've Ever Had

Our stay at Hotel San Fernando was incredible. Hands down the best hotel experience/stay I've ever had. The staff was incredibly kind, sweet, and willing to assist with anything you need. The free rooftop breakfast was next level. A highlight of every day we were there. I would recommend any and everyone to stay here.

Kyle, 3-night trip

10/10 Exceptional

Jun 3, 2024

Really lovely property - just needs AC! It was so warm in when we were there and without AC, really stifling - despite the nightly rain showers. Otherwise - great - food at the hotel is very nice, great staff, lovely drinks. Would love to go back!

Karen, 5-night trip

6/10 Good

May 25, 2024

Property was super cute, art deco type of building and clean. There is NO A/C!!! There is also no elevator. Staff was friendly and helpful but please know there is no a/c.

Kerry, 3-night trip

4/10 Fair

Oct 5, 2025

This hotel is very charming and is in a great location. However it was not very accomodating. We were give a room on the 5th floor . There was no elevator ,so we would have to climb 5 flights of stairs with about 24 steps to each floor. The rooms had tall ceilings so the that made each flight steep. We asked for a closer room since I am an older woman with bad knees. I appreciated that they were able to find a second floor room. However, they wanted me to contact Expedia for permission to change my room with a refund. I asked about the difference in price and they said they couldn't give that information . Then they informed me that the room was more expensive and I would have to pay the difference. I argued with them about accommodations and they agreed to call it even. They ended up charging me $16. The room had a stained glass window that allowed the hallway light to shine in at night. That with an uncomfortable bed made sleeping at night almost impossible. The free breakfast wasn't worth it.I didn't eat my old donut or drink my watered down coffee. My son ended up booking another hotel to get rested up before his international flight. Very dissapointing!

Ruth, 2-night trip

8/10 Very good

Sep 15, 2025

Todo excelente, el personal muy atento y dispuesto, hace falta un elevador, así mismo una sala dentro de la habitación, mi TV no servía.

Toño, 2-night trip

8/10 Very good

Aug 6, 2025

Great Location and Quaint Accomodations

This adorable hotel was really perfect in so many ways. It is small which lends to its quaintness. The staff are helpful and friendly. Very simple but cute and clean and the location could not be beat! It is somewhat loud at night so if you are a light sleeper may need to know this. There isn't any air conditioning or elevators- neither of which mattered too too much to us either - but important to note for sure.

5-night trip

10/10 Exceptional

Jun 17, 2025

Incredible location in Condesa, and the style and vibe are wonderful! The bed and sheets are great, and the lounge/cafe are nice for breakfast, reading, etc. The staff are very kind and helpful.

Sarah, 5-night trip

10/10 Exceptional

Jun 12, 2025

Everything about this stay was amazing. The staff is wonderful!! we will be back.

Jessica, 3-night trip

10/10 Exceptional

May 31, 2025

Made me feel like I was at home in CDMX! The staff are very friendly and got us checked in early. The bar has great food and all around good vibes. Will definitely be back!

Leah, 2-night trip

4/10 Fair

May 2, 2025

Stay was not great overall. A lot of issues with getting our room cleaned daily which was very frustrating. Contacted the hotel straight after the stay and they never came to any conclusion/replied. Really disappointing customer service and would not stay again as a consequence.

Jason, 3-night trip

10/10 Exceptional

Mar 31, 2025

Excellent location and hotel

It is in an amazing location, within walking distance of the park and restaurants. The hotel had big, spacious rooms. I loved the hotel staff, who were very friendly and welcoming.

ZACARIAS, 4-night trip

10/10 Exceptional

Feb 25, 2025

This is a very cute full of charm hotel in an amazing area. The staff is very friendly helped us with some very heavy luggages (there is no elevator) and the room has everything you need and is huge. It was a bit noisy but that’s because we were on the first floor overlooking the street and there is a restaurant on the first floor. I’d definitely stay here the next time I’m in Mexico City.

Roxana, 1-night trip

10/10 Exceptional

Feb 22, 2025

Such a great stay beauitful space and lovely staff, thank you

Andrew, 1-night trip

4/10 Fair

Feb 21, 2025

IT’S A BED AND BREAKFAST NOT A HOTEL

I had a disappointing experience. My room wasn’t ready at the time they have announced as their check in hours. (Got it more than an hour later) The attendants at the front desk are inexperienced, and couldn’t offer any solutions. The room doesn’t have a telephone to call front desk, and since they don’t have an elevator, you need to use the stairs everytime you need something, they don’t have an iron in the room if you need to fix your clothes, they don’t have room service, rooms don’t have A/C and since there are two or three restaurants around, it’s too noisy at night. They’re offering some of their rooms as suites with a kitchen, but they don’t have a microwave oven in it or a fridge. This place is nicely decorated, as seen in the pictures but it shouldn’t be listed as a hotel, since it doesn’t have the minimum amenities a hotel should offer, must be considered as a bed and breakfast.

RAUL, 1-night trip

10/10 Exceptional

Jan 31, 2025

Amazing location

Hotel San Fernando is beautifully decorated, great location, and the service was excellent. Front desk was super helpful and friendly. The only thing I’d change is the room temp- there was no AC only a small fan, and we found ourselves too hot in certain parts of the night - a few degrees cooler and it would have been perfection

3-night trip

6/10 Good

Dec 20, 2024

We did enjoy our stay at HSF however, we felt pretty cheated in the beginning of our stay. I booked (prepaid) this hotel and selected the Terraza suite for our anniversary trip. According to their floor plans, the rooms looked pretty spacious and comfortable. The room we were given was anything but spacious/comfortable. This "room" really shouldn't even be rented. It felt more like a break room or large storage closet with a bathroom. The front door was a glass metal gate which the lock was keyed on both sides (pretty unsafe in the event of an emergency.) Size wise, this room is definitely not equipped to hold 2 people comfortably. Either this room was left off of the floor plan options or they are not to scale because I couldn't find this layout on the website. After 2 days in the room, I requested a swap and the hotel accommodated which made the rest of our stay pleasant. But that Terraza "suite" is certainly not a suite and really should be removed from their room portfolio or at the very least rented at a significantly reduced rate. Some other notes: -no elevator (hard to find that detail on website) -not all rooms have A/C -no room phones, all communication to front desk via What's App or in person

Scott, 4-night trip

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