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Hyatt Regency Mexico City

Photo gallery for Hyatt Regency Mexico City

Indoor pool
Indoor pool
Indoor pool
Room service - dining
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Overview of Hyatt Regency Mexico City

Hyatt Regency Mexico City

5.0 star property
Luxury aparthotel with 3 restaurants, near Paseo de la Reforma

9.2/10 Superb

1,095 verified guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
The price is $173
Price available on 12/24/2022
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560

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About this area

What's nearby

  • In Polanco
  • Paseo de la Reforma - 1 min walk
  • Chapultepec Park - 2 min walk
  • Auditorio Nacional - 6 min walk
  • The Angel of Independence Monument - 35 min walk
  • U.S. Embassy - 39 min walk
  • Parque Zoologico de Chapultepec - 7 min drive
  • Museo Nacional de Antropologia - 10 min drive
  • Museo Soumaya - 14 min drive
  • Castillo de Chapultepec - 15 min drive
  • Monument to the Revolution - 22 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 45 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 67 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 72 min drive
  • Mexico City Buenavista Station - 8 min drive
  • Mexico City Fortuna Station - 10 min drive
  • Tlalnepantla de Baz Station - 17 min drive
  • Auditorio Station - 4 min walk
  • Polanco Station - 11 min walk
  • Constituyentes Station - 25 min walk


  • Porchetta - 4 min walk
  • Cantina Karisma - 4 min walk
  • Au Pied de Cochon - 4 min walk
  • Alfredo di Roma - 4 min walk
  • Nexo wine bistrot - 5 min walk

About this property

Hyatt Regency Mexico City

Property Location
With a stay at Hyatt Regency Mexico City in Mexico City (Polanco), you'll be steps from Chapultepec Park and 10 minutes by foot from French Embassy. This 5-star hotel is 0.6 mi (1 km) from Auditorio Nacional and 0.3 mi (0.5 km) from Avenida Presidente Masaryk.

Make yourself at home in one of the 755 air-conditioned rooms featuring minibars and LCD televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Wired and wireless Internet access is complimentary, while video-game consoles and cable programming provide entertainment. Bathrooms have complimentary toiletries and hair dryers.

Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including outdoor tennis courts, an indoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Enjoy Latin American cuisine at RULFO, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.

Business, Other Amenities
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service.


English, French, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance


  • Check-in time from 3 PM - midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • No cribs (infant beds)


  • Pets allowed (2 per room, up to 44 lbs)*
  • Food and water bowls available

Property amenities


  • Indoor pool
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Facials
  • Body scrubs
  • Body treatments
  • Swedish massages


  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 7.3 per day)
  • Wheelchair-accessible parking available
  • Limo/town car service
  • On site car rental

Family friendly

  • Childcare in room (surcharge)

Restaurants on site


Food and drink

  • Coffee/tea maker


  • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 30 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Minibar
  • Coffee/tea in a common area
  • 24-hour room service


  • Premium bedding
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort bed
  • Egyptian cotton sheets
  • Bed sheets provided


  • Bathrobes
  • Hair dryer
  • Towels provided
  • Free toiletries
  • Slippers


  • Smart TV with cable service
  • Video game console
  • Pay movies

Outdoor areas

  • Terrace
  • Garden


  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Desk
  • Conference center

Climate control

  • Air conditioning


  • Pet friendly
  • USD 35 per pet per night
  • 2 per room (up to 44 lbs)
  • Food and water bowls are available


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

Location highlights

  • Near a metro station
  • In the business district
  • In the shopping district
  • In the entertainment district

Things to do

  • 24-hour fitness center
  • 3 outdoor tennis courts
  • Tennis on site
  • Aerobics classes on site
  • Golf nearby
  • Bicycle rentals nearby


  • 755 rooms
  • 38 floors
  • 1 building
  • Built in 1987

Special features


Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages, facials, body scrubs, and body treatments.


RULFO - This restaurant specializes in Latin American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
YOSHIMI - Overlooking the garden, this fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
TEPPAN GRILL - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
AMADO - Onsite coffee shop.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 30 per person (approximately)

Children & extra beds

  • In-room babysitting is available for an extra charge


  • Pets are allowed for an extra charge of USD 35 per pet, per night


  • Valet parking costs USD 7.3 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).


This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Mexico City
Hyatt Regency Hotel Mexico City
Hyatt Regency Mexico City
Mexico City Hyatt
Mexico City Hyatt Regency
Regency Hyatt Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel

Frequently asked questions

Does Hyatt Regency Mexico City offer free cancellation for a full refund?
Yes, Hyatt Regency Mexico City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hyatt Regency Mexico City?
As of Dec 2, 2022, prices found for a 1-night stay for 2 adults at Hyatt Regency Mexico City on Dec 24, 2022 start from $173, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hyatt Regency Mexico City?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hyatt Regency Mexico City?
Yes, there's an indoor pool.
Are pets allowed at Hyatt Regency Mexico City?
Yes, pets are welcome, with a limit of 2 per room and maximum weight of 44 lbs per pet. There's a charge of USD 35 per pet, per night. Food and water bowls are available.
Is parking offered on site at Hyatt Regency Mexico City?
Yes, there's free self parking.
What are the check-in and check-out times at Hyatt Regency Mexico City?
You can check in from 3 PM - midnight. Check-out time is 1 PM. Express check-in and check-out are available.
What is there to do at Hyatt Regency Mexico City and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes aerobics. Enjoy a swim in the indoor pool or use the aparthotel's other amenities, which include a 24-hour fitness center and a sauna. Hyatt Regency Mexico City also has a garden.
Are there restaurants at or near Hyatt Regency Mexico City?
Yes, there are 3 onsite restaurants, featuring Latin American cuisine and garden views. Nearby restaurants include Porchetta (4-min walk), Cantina Karisma (4-min walk), and Au Pied de Cochon (4-min walk).
What's the area around Hyatt Regency Mexico City like?
Hyatt Regency Mexico City is a short 4-minute walk from Auditorio Station and 4 minutes' walk from Parque Zoologico de Chapultepec. Travelers say the local area is very safe perfect for sightseeing.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Patricia, 4-night trip
Verified guest review

4/10 Fair

Do not recommend paid more & service is awful
I do not recommend as I have to ask for the basics every day, had not sufficient towels, they charged me more of what I reserved it for. When I got into the hotel I was expecting everything for two people since that’s what I paid I have to asked for extra towels, bathrobe etc. On the other hand takes more than an hour for you to get extra towels and they always bring you half of what you asked for.
MONICA, 3-night trip
Verified guest review

10/10 Exceptional

Amazing location with a great view
The location was amazing. We upgraded to the club floor which had a gorgeous view of the park.
Steven, 4-night trip
Verified guest review

10/10 Exceptional

Andres, 1-night trip
Verified guest review

8/10 Very Good

3-night trip
Verified guest review

10/10 Exceptional

Great Hotel
Amazing hotel, friendly staff luxury place everything just super great
Angel, 2-night family trip
Verified guest review

10/10 Exceptional

3-night trip
Verified guest review

10/10 Exceptional

This place was perfect. Everything about it was great from the comforts and amenities to the people. We used their childcare service one night to go out to dinner and it was great! Special thanks to Blandina for such great care of our child. We would definitely come back next time we're in CDMX!
6-night family trip
Verified guest review

10/10 Exceptional

one of the best hotels in CDMX
Great Location, excellent fitness facilities, very well kept, nice big and beautiful lobby. This is always one of my top choices when staying in Mexico City, it pretty much has everything you need for your stay, no matter if it is business or pleasure.
Ricardo, 3-night trip
Verified guest review

10/10 Exceptional

I had a room with a marvelous view! Everything about my stay was more than perfect!!
Anna, 7-night trip
Verified Expedia guest review