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W Mexico City, Mexico City

4.5-star4.5 stars
Campos Eliseos 252 ChapultepecMexico CityCDMX11560Mexico

Luxury hotel with 2 restaurants, near French Embassy
    Awesome vibe
    Bar and Beverages
    Bar is awesome
    Wellness Area
    Great wellness & sports facilities
    Great amenities
    318See all 318 reviews
    From 1,031 reviewsTripAdvisor Traveller Rating

    W Mexico City, Mexico City

    from $219
    • Fantastic Suite
    • Spectacular Room
    • Wonderful Room
    • Fabulous Room
    • Cool Corner Suite, Corner

    About W Mexico City, Mexico City

    Designer hotel with a spa in the Mexican capital

    In vibrant Polanco

    W Mexico City lies in the trendy Polanco neighborhood only 18 km from Mexico City International Airport and 65 km from Toluca Airport. The main train station, Buenavista, 7 km away, provides access to Metro Line and Metro Bus services.

    Chic area, museums

    Located right off Paseo de la Reforma, the hotel gives you immediate access to chic shops, galleries, and nightlife. It's also well placed for many of the city's main sights, such as the Archeological Museum, a 10-minute ride away, and the Museum of Modern Art.

    Dancing and pampering

    The cozy living room doubles as a buzzing nightclub, and you can relax in hot tubs in AWAY® Spa or work out in the fitness center. Contemporary Spanish food with Mexican touches are served at the stylish J By Jose Andres restaurant, while you can buy anything from essentials to accessories at The Store.

    In-room indulgence

    Rooms offer a mix of vivid design and cutting-edge technology, and you can tuck into the Munchie Box. Comfy W signature beds feature feather mattresses and down pillows, while entertainment is on hand with a 32-inch plasma TV and WiFi.

    At a glance

    Key facts

    Hotel size

    • This hotel has 237 rooms
    • This hotel is arranged over 25 floors


    • Check-in time 3 PM-midnight
    • Check-out time is 1 PM
    24-hour airport shuttle service is available. Contact the property in advance to get details.

    Required at check in

    • Credit card or cash deposit required

    • Government-issued photo ID required

    Travelling with others


    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


    • Pets allowed (dogs and cats only) *

    • 1 per room (up to 20 kg)


    • WiFi in public areas *



    • Airport shuttle (available 24 hours) *


    • Valet parking *

    Other information

    • Smoke-free property
    * See small print for additional details or extra charges

    In the hotel

    Food and drink
    • Continental breakfast daily (surcharge)
    • 2 restaurants
    • Bar/lounge
    • Coffee shop/café
    Things to do
    • Indoor pool
    • Health club
    • Full-service spa
    • Spa treatment room(s)
    • Steam room
    • Sauna
    Working away
    • Meeting rooms 7
    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop
    • Number of buildings/towers - 1
    • Year Built 2003
    • Elevator/lift
    • Safe-deposit box at front desk
    • Terrace
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    In the room

    Home comforts
    • In-room climate control (air conditioning)
    • Air conditioning
    • Minibar
    • Coffee/tea maker
    • Bathrobes
    • Iron/ironing board
    Sleep well
    • Hypo-allergenic bedding available
    • Premium bedding
    • Pillowtop mattress
    Things to enjoy
    • In-room massage available
    Freshen up
    • Designer toiletries
    • Hair dryer
    Be entertained
    • TV
    • Pay movies
    • Satellite TV channels
    • DVD player
    • Video-game console
    Stay connected
    • Desk
    • Free newspaper
    • Phone
    • Daily housekeeping
    • In-room safe

    Special features


    J By Jose Andres - Onsite restaurant.

    W Mexico City, Mexico City’s small print

    Also known as

    • Mexico City W
    • W Hotel Mexico City
    • W Mexico City
    • w Hotels Mexico City
    • w Mexico City Hotel Mexico City
    • Hotel W Mexico City


    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    Pet deposit: MXN 1250 per stay

    Optional extras

    Early check-in can be arranged for an extra charge

    Late check-out can be arranged for an extra charge

    Valet parking costs MXN 90 per night

    Breakfast costs between MXN 282 and MXN 700 per person (approximately)

    Pets are allowed for an extra charge of MXN 300 per pet, per day, plus a one-time cleaning fee of MXN 1350

    Airport shuttle service is offered for an extra charge of MXN 1105 per vehicle (one way)

    WiFi is available in public areas for MXN 190 per 24-hour period (rates may vary)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around W Mexico City, Mexico City


    • In Polanco
    • Parque Zoologico de Chapultepec - 18 min walk
    • Chapultepec Park - 21 min walk
    • Monumento a los Ninos Heroes - 27 min walk
    • Castillo de Chapultepec - 28 min walk
    • The Angel of Independence Monument - 39 min walk
    • French Embassy - 7 min walk
    • Auditorio Nacional - 7 min walk

    Getting around

    • Mexico City, Distrito Federal (MEX-Mexico City Intl.) - 20 min drive
    • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 43 min drive
    • Mexico City Buenavista Station - 14 min drive
    • Mexico City Fortuna Station - 22 min drive
    • Tlalnepantla de Baz Station - 26 min drive
    • Polanco Station - 12 min walk
    • Auditorio Station - 21 min walk
    • San Joaquin Station - 28 min walk
    • Valet parking (surcharge)
    • Airport shuttle (surcharge)

    Recent reviews

    Superb 9.0 From 318 reviews

    W Mexico City, Mexico City
    Very Good8.0
    Very good hotel. Nice beds
    Very good hotel. Not sure why they charge for wifi still.
    A Traveler, us3 night trip with friends
    W Mexico City, Mexico City
    Perfect Mexico City home base
    I live this hotel
    Mark, us4 night trip
    W Mexico City, Mexico City
    Great property and service
    The service was incredible! Thanks W hotel staff.
    D Alex, us2 night trip
    W Mexico City, Mexico City
    Hip Hotel and great communication from the staff
    We had a great weekend stay in Mexico City. The W is a hip hotel which is very clean. The best part of the hotel is the communication before, while and after your stay. The staff here does not treat you like a number and takes the time to email you on how your current stay was. Mexico City is so underrated. There is so much history in this city that it should be a must for your next weekend trip!
    Robert, us3 night trip with friends
    W Mexico City, Mexico City
    Good choice in Polanco
    Modern hotel with large rooms and a nice restaurant. Good location for business and leisure.
    Carlos, us2 night trip

    See all reviews

    W Mexico City, Mexico City

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