6/10 Good
Jul 4, 2022
Always loved this hotel but so disappointing…
First off, I have LOVED Condesa DF for more than 10 years. I’ve been there many times to have drinks or a meal booth on the rooftop and in the lobby. I always told myself that one day on a special occasion I would splurge and stay at the property. It was my husband’s 50th birthday and the last night of a 3 week trip to Holbox, Dominican Republic and Bacalar before heading back to Los Angeles the following day.
When you pay close to $600 for a corner Junior Suite, you don’t expect the carpet by the bedding to look frayed, the tile work to be cracked throughout the entire suite, two lamps that did not work and an unsightly worn out brown leather wing chair that was a focal piece in the bedroom.
There was a lovely sentiment of a welcome card and some macaroons. Unfortunately the macaroons were super old, dry and brittle to the touch. I’m a Chef and caterer so I’m not exaggerating when I say they were old.
Last but not least, the next morning we went to take a shower and there was a completely capped empty bottle of body wash. We had to use the shampoo to wash our body.
Kenneth, 1-night trip
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